To say they honored my grandfather and captured everything that was important to him and our family would be an understatement. Shawn and his team were extremely responsive and made the most difficult part of our lives easier. When we walked into the funeral parlor we were overwhelmed with emotion as they they had collected pictures from all of our family and had them beautifully displayed all around the room and in a slide show. They also took the initiative to make a guest book that had photos in it, golf cards customized to my grandfather as he was an avid golfer, and honored his service to the Rochester Fire Department with cards that even had the engine that he drove on it. Shawn and his team ensured that no detail was missed. They were extremely supportive and attentive to our families every need and honored my grandfathers life in a way that I could have never imagined. Thank you Shawn for your support and for everything that you did to honor my grandfathers life. We will never be able to thank you enough! read more