The greeter at the door was very rude. I had checked out all of my purchases about $200. He said it…read moreI didn't pay for it and I said yes I did, but it did not print a paper receipt and self check out. Showed him on my card, but he made me go all the way back to customer service with my daughter and I said I saw her scan everything customer service told me to put my card in the reader and I did. I won't be going back there soon.

I recently moved to the area for the summer, and had to have my prescriptions moved from my CVS in…read moreFlorida to this location. It couldn't have been any easier. When I called them all I had to do was give my name and they were able to look it up in their system and get it for me in a timely manner. The gal I spoke to on the phone was very nice, and she was also the one that waited on me when I went to pick it up. This CVS is inside the Target store and was very easy for me to access as it was right by the front door. The fact that there was no line was even better. I will be happy to use this location while we are in the area.

Great pharmacy! Tons of fun gifts to get. And they have an ice cream bar in the back. The service…read morewas very good and prices were good.

I've been coming to Saugatuck for almost 20 years now and I'm so happy the drug store has endured…read moreall these years. It's nothing fancy but if you need anything by manner of toiletries, medications (they also have a pharmacy), first aid items, etc they've got it. I've definitely bought my share of aloe more than once here after a wicked sunburn from the beach. They also have a small toy selection, a few self-care/beauty things, etc. Pretty much anything you forgot to throw in your suitcase you can get replaced here. I also absolutely love that they still have the old soda fountain counter in the back. We love going and splitting a soda or a float like we're kids in the 1950s. The one thing I do miss is the large selection they used to have of beach toys and whatnot. Every visit we'd buy a kite to fly at the beach, or something goofy to take to oval like a big beach umbrella, chairs, or blow up floaties. It was always the highlight of our trip and I miss it!

Best pharmacy we've ever used! Diplomat is great about answering questions, preparing a…read moreprescriptions in a timely manner, including all necessary supplies in our package, and even shipping to us on occasion. A pharmacist was patient enough to calm me and walk me through a dosing mistake. We used this pharmacy for a few years and only changed pharmacies due to our insurance. The only negative for me is the parking arrangement - the lane in and out is a single lane.

From the owner: The store that was to become Diplomat Specialty Pharmacy opened as Ideal Pharmacy in Flint,…read moreMichigan, in 1973. It was the fourth store in a small chain owned in part by Dale Hagerman, R.Ph. When Dale's son, Phil Hagerman, graduated from college in 1975, Dale traded in his stock from the small chain to buy the store from Ideal. The father/son team founded the company on the belief that if they take good care of the patients, the rest will fall into place. The specialty pharmacy was born. 1991, Phil became president of the pharmacy and in 2004, he partnered with Jeff Rowe and Steve Chaffee partnered to expand the business. Today, Diplomat Specialty Pharmacy is a tightly managed company run by a veteran executive team that's recognized by the MPA and others as a national innovator.

helpful, quick, easy to get to. I've never had any concerns they couldn't address. Knowledgeable…read morepharmacists

Brought it three prescriptions from another pharmacy that I wasn't having the best service from. I…read morewas told I would have my prescriptions by the afternoon. When I went in to get them, I was told they would be be ready until the next day because they had to be ordered. The next day I called and they said they hadn't ordered them and it would be another day to get them. If I ever get these prescriptions from them, it will probably be the last time. No one ever notified me of the delay and they obviously don't care about customers if they are lying about ordering them and not calling to let me know about any delays.

I came in to pick up a package. Arian behind the counter was very pleasant…read more Arian said "someone will be right with you". I saw the manager come out and there were 5 people in line. The manager James could not have cared less. He made no attempt to help me as I stood in his direct view doing some trivial inventory thing. About 10 min went by, everyone who came in after me was helped. Management gets a zero for this trip although it was not Arians fault and he couldn't have been nicer.

Short staffed and very popular, an unlucky combination for a corporate drug store chain. Always…read moremakes me wish for the time of Mr. Gower and privately owned individual pharmacies. However I wouldn't have been able to get my Oil of Olay face cream at an old school pharmacy so maybe it's a wash. Anyway, I've been here a couple of times and the parking lot is always filled to capacity with mostly very bad drivers with very limited vision, a long line at the drive through, a long line at both the pharmacy inside and cashier check out. Better than the Walgreens by my house though.

Terrible. I had to stay in town an extra week and didn't have enough of a medication. 6 calls,…read morethey filled the wrong prescription . It took 4 days so I just canceled the prescription. Every time I spoke to someone the said they would handle it. They never did. Actually kind is scary for a pharmacy.

I'd leave 0 stars if I could. Pharmacy is understaffed and you will wait in line, often up the…read morenearby isle. Plan to spend a bit of time with every pick up - doesn't matter when you time it.

Closed. Still listed as open in the map's app, walked all…read morethat way & it was boarded up.

Interestingly odd mix of unexpected…read more Worthy of a browse. Found a fun pair of rubber cowboy boots for rain soaked daze.

Friendly and courteous staff, plus I personally find the prices competitive with the big chain…read morepharmacies. I even remember the time they opened up after hours during a family emergency. (Of course I can not promise this would happen today, but the memory of the kindness remains!