We've used this company once. The response time was great! The job was completed exactly to what…read moreservice requested. No extra or trying to upsell. Was professional and on time! Took pride in his work. Was clean and efficient. We are new homeowners and looking for service to keep our house top notch! Great value and he's a local guy!

I had a pipe connection spring a leak and fortunately I was home to hear it. after briefly…read morepanicking, I called Richard Curley who had installed a new water heater for me in the last emergency. I first got his tape but he called right back and came right over to do the repair. He was great and the charge for this emergency was very reasonable. I enthusiastically recommend his services as both quick and competent.

Excellent Service and value! A moderate job of lifting/repairing/re-seating a toilet turned into a…read morebigger issue due to the amount of time the problem was left untreated (my fault). Richard was able to apply his expertise and worked diligently to ensure proper fit with stability/secured. The price was very reasonable for the professional service received. Would highly recommend - thanks again Richard!

These people are very good ***** Very efficient right on…read morethe spot Extremely nice J T is the person who came to our place was very good

Had my heating system partially break down in Nov 2025. Had a friendly service technician come by,…read moregave me some options for repairs, and told me I had to pay half the estimated cost to get the parts. I was emailed a receipt immediately from his phone while he was in my house, so I assumed everything was above board. Waited several weeks after the cash was checked, made multiple calls over several months asking for updates with the response that "someone would get back to you soon." Sent two emails with the last one asking for my money back, still haven't heard anything. Notice the owner of the company responded on here once a few years back and that someone had a similar problem just last year, including a technician asking for half the payment upfront. I tried to be patient and was willing to hear them out as to what could cause a delay but I can't do that with zero information, so I decided to share my experience publicly. (Note: I don't know why Yelp is saying I live in CA, I live in MA.)

George is amazing!!!! Our office did not have power this morning and George rearranged his…read moreschedule to come here first thing. He not only found the issue but called National Grid for us and stayed with us until they arrived. He already knew the issue and worked with National Grid to get it fixed. I can't say enough but George!!!! Best electrician I have ever worked with!!! HE IS THE BEST!!!!

We called George on Thursday 10/20/22 after noticing arcing and sparks coming from our main breaker…read morein our Electrical box. George was in the middle of a family emergency but knew that this was an emergency for us as well--so he made time for us. He came over and switched out our breaker within a half an hour, then proceeded to go outside and check some 'caulking' around our outside feed and replaced that for us as well. We were not a customer of his either, I had simply chosen his name from Yelp reviews and location. I will definitely use George Phillips for all of our Electrical needs from now on and will recommend him to all who ask. Moe and Mary Shirley-Millville MA

During an emergency created by the owner's negligence, during a refurbish project for her unit, two…read morewater leaks came from her unit into our bathroom! The condo management called G & L, when another was unavailable. Boy were we happy! The other plumbing company, were used in the past and were unsatisfied with their work. We had inches of water from the bathroom flowing into the dining area and soaking the rug in front of the bathroom door. Not only did they find the original issue, the water heater needed to be replaced, but found TWO other issues that caused the majority of the damage! A hole in the main pipe from the shower and a cracked toilet that was just newly installed! AKA it was dropped! We just had them come back to finish the unit above work from our still open bathroom ceiling that could not be closed due to moisture! We now have to do a referb of our bathroom. So we may have them do our work. Update: They came back 2 weeks later and completed the job on the upper unit. No leaks since! Great work guys!

Had them many times.kept coming back and not fixing and billing.Did a terrible job.Very EXPENSIVE…read moreand not very professional. Would never use again. I wish there was a minus rating.

Best plumbers in Worcester County. We've been using Jack for years and have always been completely…read moresatisfied with the work being done. They are professional, prompt and thorough. Highly recommend.

We moved into a new home, and the heating system, as well as setup, was new to us. We called Jack…read moreDumas, who configured the system, and he responded immediately. Chris came to the house and took his time to explain all aspects of the system. I feel like we've found a partner to ensure we have a solid, responsive heating system for our home!

We have utilized John's services for many years in our 200+ year old house, and found John to be…read moreabsolutely the most complete professional in all respects. His overall performance technically and his efficiency leave nothing to be desired plus he's a good, honest guy and very competitive price wise. I highly recommend Joyce Plumbing to anyone requiring the many services they provide. Rick Kelly Hopkinton, MA

This is my second experience with Joyce Plumbing and Heating. The first time was six months ago…read morefor a new electric hot water tank. When you have your local city inspector tell you during inspection of the tank installation "oh, Joyce did it? Then I don't even need to look at the installation...". That was a ringing endorsement!! We then moved to a mini-split heating/cooling system for our house. These guys were just terrific. We had 3 units put into our house and the team worked flawlessly. From Will (our super human sales guy) to Tina in the Joyce P&H office (customer care) to Calvin and his team, we were very well treated, on time and under budget. I highly recommend Joyce Plumbing and Heating and we will be using them again. You should to!!

Do not trust this company. We are long-term, loyal contract customers with a service contract who…read morepay a monthly fee for routine maintenance throughout the year, with the expectation that they would prioritize us in an emergency. Instead, DeWolfe Plumbing completely exploited our trust, price-gouged us, and has spent weeks dodging our calls. Our furnace suddenly failed on a day temperatures climbed into the 90s. When we called, we were told that the earliest they could come was in 2 days when we had our originally scheduled maintain visit and they would change the service call to a problem resolving call and will reschedule the service for a later date. A technician named Brendan arrived. He spent almost his entire time on the phone with his superior. On that supervisor's advice, Brendan claimed a part (fan motor) had failed and that replacing it would cost roughly $2,000. Because we trusted this company as regular clients, we took them at their word. Before leaving to pick up the piece, Brendan asked me to sign an authorization for $2,300. I explicitly asked him to share the official parts receipt and detail breakdown with me. He agreed without objection. Relying on his word and the company's integrity, I signed. The moment the part was installed, the transparency vanished. Brendan refused to provide the receipt on-site, claiming it would be emailed to the email on file. Hours later, we received nothing but a flat invoice for $2,300 labeled "parts and service" with zero breakdown. We took matters into our own hands. We contacted the local suppliers and consulted independent HVAC and plumbing professionals. To our absolute horror, we discovered the part costs a mere fraction of what DeWolfe charged us. The markup wasn't just standard profit--it was an egregious, predatory overcharge. It became immediately clear why they refused to show us the actual store receipt. When we attempted to resolve this: * Victoria in the office was incredibly rude, dismissively stating that they "had a signature" and basically telling us we were out of luck. * Devon, the Service Manager did not help resolve the above. The details of the part sent to us are unverifiable from a local supply shop from which they buy the part. A signature obtained under false pretenses and broken promises of financial transparency is not a blank check to rob loyal clients (this is exactly how we have felt) WARNING TO ALL CONSUMERS: Do not let DeWolfe Plumbing into your home. They are deceptive, and pocketing thousands via outright price gouging. Be advised that due to your absolute refusal to provide an itemized receipt, the true manufacturer part number for our records, or a call back from management, we are actively filing formal complaints and seeking investigation from the following regulatory authorities: 1. The Massachusetts Office of Consumer Affairs and Business Regulation (OCABR) 2. The Massachusetts Board of State Examiners of Plumbers and Gas Fitters (under the Division of Occupational Licensure) 3. The Office of the Massachusetts Attorney General (Consumer Advocacy & Response Division) We will also be submitting our full documentation, call logs, and the supplier's true part pricing to the Better Business Bureau (BBB).

Where do I start. The guy they sent Mike C. Seemed like your honest older plumber guy... but was…read morenot. The more I talked to him the more he seemed like he did not have my best interest in mind. He just threw out 5k price for a new Natural gas water heater which seemed arbitrary andvery high, but told me that was what was in their price book. He had no customer service skills what so ever. He would not tell me and pretended to not know what brand of water heaters they used. He said he's been doing this for over 40 years and no one ever asked that question (really). I asked him when was the last time he spent 5,000 and didn't know what he was buying. Then he said Rheem, after more grilling. I can buy the same Rheem natural gas power vented WH at HD for 1,399 retail. So add $3600 hundred and you have the DeWolf installed price. It's a ridiculous amount of money to install a water heater. This is a routine replacement with easy access. I felt I was being taken advantage of because I'm sitting here with no hot water. The power vent pipe needed to be replaced to meet code , he said it was about 15 feet for which he added a whopping $500, again just arbitrary with no cost justification. I had another company out, which was very good and had been in the area since the 1970's. They were straight up no games gave me a quote from text messages and pictures. I got a better water heater and saved over $1100.00 off the "TrustDeWolf" price. The guys were here and gone in 2.5 hours I would name the company but probably shouldn't. They do all the new venting and added another carbon monoxide detector needed for inspection. No more DeWolf for me. I had DeWolf out once before for a heating issue, I knew it was a high price but we were in a pinch and I had nothing for comparison being just parts and labor. They get you by charging $250 for the service call and diagnoses and then your on the hook, unless they do the work and take it off the inflated bill. Never again! Please, please get other quotes before using these people. By the way, I should say the HD quote was just over $3000 but I decided to go with the long time well reviewed Worcester company instead.