I've been using Rob and Professional Electric for years. They are always timely and have good prices. I'm a local realtor and I've used them on my own home and many clients and neighbors have used them and been very happy. read more

I bought my house sight-unseen a yesr ago as a militaty family. At the recommendation of a friend of a friend I called Rob Cooper and sent him the inspection report for the house and asked his team to fix all electrical issues for us. At first they were great and also recommended many other reputable businesses we needed for things. Then we learned that they didnt finish everything on the list, to include labeling the breaker box. We called and they finished the job free of charge. Fast-forward a year and a breaker in the kitchen flipped and got HOT. We called Rob back and he sent someone 3 days later. That person came and looked at things and said a lot of "i don't know why the old owner did this" quoted us decently high, took no ownership that his own team was here and scheduled another day to come fix the issue. We canceled that service and called someone else...while re-wiring some things that were done incorrectly we also noticed that there is a new outlet (installed by professional) that had no wires hooked to it. And the breaker box is labeled incorrectly. The more I'm learning, the more I'm not thrilled with the service I received from Professional a year ago. read more

Professional Electric was awesome today. John assembled my new chandelier, 37 glass balls with chains, not easy. He removed the old lighting fixture, and took his time hanging the new one perfectly. He made some good recommendations, he is very talented and knowledgeable, and he cleaned up afterwards. Rob, the owner, was also very accommodating. I highly recommend Professional Electric. They were the second company that I called because the first local electrician refused to assemble the fixture. I would definately use them ago. The chandelier looks amazing!! Nice job!! read more

Definitely recommend Professional Electric. They were very responsive, showed up on time, friendly, knowledgeable and completed the job successfully. They educated me on several electrical issues and even came back and went above and beyond to help me understand and fix some minor things from the initial visit at no additional cost! Use these guys, you will NOT be disappointed. read more

I had several items that needed to be addressed in my house that I called this company for. I wanted to have all of my undercabinet lights replaced in my kitchen, as well as needed to have an outdoor outlet replaced, and at the last minute I needed them to look at and figure out why all the outlets on one of my basement walls were not working. I coordinated everything with one of the owners, Rob, and he was great. He worked with my schedule and insured me that a last minute issue that I asked him about could be taken care of while they were here. When John came out he was very professional, and very friendly. Since we are still in the middle of this pandemic he also insured to wear a mask and follow proper protocols for a safe visit. He worked thoroughly and diligently even with me asking him a lot of questions. LOL The price I was quoted and paid was very fair and reasonable for all of the work that they did. If you need any electrical work done I highly recommend this locally read more

Professional Electric - Electricians Near Me - Crofton, Maryland

Poor communication and utterly unprofessional. Stayed home for the first half of the morning expecting them and took off work and they were NO CALL NO SHOW. Called and spoke to Rob and instead of apologizing, he was rather rude and showed no care for his business. Simply put, they have chosen the wrong name for their establishment and should change their name to Mickey Mouse Electric. read more

Terrible experience! The workers who came were friendly, however they left their debris and mess in every room of the house (pigtail copper wiring to aluminum). A few minutes after they left, I called them to let them know that the whole side of the house had no working light/electricity. The owner, Rob was very rude and impatient with me. They were only able to come back the following day to fix the problem. I called Rob back for a question I had about the job. He answer the phone with a blaring "what now?". Loud, rude and interrupting me before I could explain anything. After I paid them nearly three thousand dollars... I had to call again to let them know that they eliminated the only outlet I had on a wall, but he blamed it on the general contractor, and I never heard from them again. Would they show more courtesy, professionalism, and diligence with a white male customer? Being a senior woman and a foreigner makes me wonder... Never again! PS: Change your name. read more

Professional Electric was initially recommended to me by a friend, and so happy that they did. Have had a great experience 2 times over now. Had them do a few light installs (including a VERY challenging chandelier), and both times, they did a fantastic job - very clean, timely and super informative throughout the install to make sure everything was exactly to my liking. Rob is very transparent and fair with pricing as well. Disappointed to see these other reviews since I've had polar opposite experiences. I'd recommend them without hesitation. read more

Horrible service from this company. They "pig tailed" my aluminum wiring to copper and after a few years a hall switch started making an electrical/buzz arcing sound when turned on and off and sometimes a pop. I contacted them and I spoke to Rob Coop. He was less then friendly on the phone with me. I explained the problem and asked if his work was guaranteed I said I wasn't sure if they did the work and would have to check my records. He kept repeating "So you're saying You're not sure we did the work" over and over. I said I would check my records/receipts. He told me to do that and call him back. I found the 1500 dollar receipt and called him back and left a message. It's been two weeks and two messages and he still hasn't called me back. read more

Absolutely appalling customer service and support. Had them install and replace some outdoor fixtures and switches. Crew was very polite, did good work. Unfortunately they made a minor mistake--switches were mis-wired, so in a bank of 3 switches, 2 wires got wired to the middle and nothing wired to one switch. Didn't catch it until after they left (all three switches on, all lights on). No big deal, easy fix, I'm sure they'll just stop back and fix it. Message the owner--sure I'll let you know. A week later, same answer. Rinse and repeat for 3 more weeks. Now over a month, and I have no commitment to fix. Call and send a couple more messages, and the owner's response is now "if you would stop with the constant messages, it would have been done already". So apparently a once-a-week message for over a month to fix an error they made is unreasonable. I'm frankly shocked to be treated so unprofessionally. I think they generally do good work, but if they happen to make a mistake or you need any kind of support once they've already cashed the check apparently you're out of luck. read more

Professional Electric offered us a spot (and affordably priced) estimate and same day service. John was professional, efficient, friendly and clean. I will absolutely continue to use this company for any electrical needs! read more

Rob's crew did a fantastic job installing recessed lighting, bedroom lighting, and motion detection lighting. They were on time, cleaned up behind themselves, and keep me informed on the status of the work. Highly recommend this company! read more

Not always as things appear. Selling our house and the inspection report located an issue. Rob had his guys resolve the issue and I paid him for the work. A week later there must have been another reason for the original issue that popped up because the problem was back. Called and had him come back out. To my surprise the fee for fixing what had already been fixed was more than the original bill. I will not be using them again, not fair practices read more

Their company should be renamed to Unprofessional Electric. Rob Cooper comes to my house to give me an estimate for electrical work. At first, it seemed like a GREAT estimate. Their price beat every other quote I had. But typically, if something seems to good to be true, it probably is. I emailed Rob to ask if the estimate included the cost of a permit, he said it did not, saying I didn't ask for one. Red Flag #1. You're going to be doing electrical work (trenching 120 and 240 from the house to a shed, including installing a subpanel in the shed) and you don't think I'm going to need a permit? For a company based in Crofton/Bowie, you don't seem to understand how PG County permitting works (The licensed electrician submits the permit request, not the homeowner). Which made me think he wanted to do the work off the books. But, it was a GREAT quote so I messaged him asking what the additional cost for the permit would be. Didn't receive a response. I called their company asking to speak with Rob regarding the estimate, and I was told he would call back. I called twice. I never received a call back. I sent multiple emails. Never received a response back. I decided to go with another company even though they charged slightly more. Rob and Professional Electric were horrible at communicating anything with me during the process. When I asked him basic questions, I never received a response. They were so awful during the introductory process I have ZERO faith if I paid him to do a job, it would even be accomplished 100% according to code or that they would even show up to do the job. Save your money, save your time. Go with someone else. read more

We have used Professional Electric many, many times. Most recently, Johnny and Mike responded to a service call this week. Each and every time we have ever used this business we have experienced professional and courteous service. They get the job done efficiently, correctly, and safely. Robert, the owner, is very knowledgeable and is responsive to customer needs. He and the Professional Electric electricians, are simply the best. read more

Do not use this company! The owner is very rude and unprofessional. We had used them in the past with no problem but this time I called to tell them we wanted to have a ceiling fan installed and possibly a couple of other small jobs. They sent someone out the very next morning which--my husband and I assumed--was for an estimate since I was quoted no costs. A very nice young man came and told us he thought he was here to do the job. We didn't even have the ceiling fan yet and explained we thought this was for an estimate. He gave us the estimate and said to call when we have the fan. We called two days later to schedule but the owner called back and told me I was inconsiderate for ruining a day of work for him. I told him that he had not quoted any cost for the work and he said I didn't say I wanted an estimate. I thought that was standard operating procedure--if a price is not quoted, then they are coming to provide an estimate after seeing what needs to be done. Who would hire a company without knowing the cost involved? No reason for this owner to be so rude and inconsiderate for a simple misunderstanding. We will NEVER use them again! They were recommended by a real estate agent. We will let him know that he should not be recommending them. read more

These guys were great--quick response, fast professional service and decent price. Johnny & his partner saved the day (possibly my weekend) by fixing a job I'd botched: installing a new power switch for furnace/AC, which was in a tight, difficult-to-access, very uncomfortable location in the basement. I'd searched "electricians bowie 24 hour" and found them, and they really answered the phone at 9pm and scheduled me for the next morning. They are now "our" electricians. read more

I've had occasion to hire these people several times. Each and every time they show up on time, do what i need and have been very friendly and certainly knowledgeable. I won't hesitate calling them in the future. I would recommend them based on my experiences with their work. read more

These guys broke a door while working at my elderly mother's house and wouldn't take responsibility for it. She had to hire someone at her cost to repair the damage they caused. Avoid them. read more

I've been a customer of this company for some time and never had any complaints until now. I just moved to a new address (however still local) and have called them to schedule electrical service twice. Each time I'm told that someone will call me back, and I'm still waiting. The most recent phone call I made to them was almost 2 weeks ago... I'll take my service elsewhere. read more

Professional (?) Electric Inc needs to take the word 'Professional' out of their name. When I called to set up an appointment for an estimate, I spoke with someone name Rob (later told, on another call to them where I was asked to speak to the owner to complain, that he is the owner). On the initial call, I told him that we needed an estimate for an upgrade on our fuse box or putting in a circuit breaker if needed due to an appliance we would be having installed. We were scheduled for an appointment at 9a.m. on Feb 1, 2018. When no one showed by 9:30a.m, I called at 9:30, 9:45, 10:00, and on until 2:00pm that day to inquire why the 'no show' and when would someone be coming. Each time the people answering the phone (they must have an answering service) said all they could do was send the message forward, that they only answer the phones. I even called the next day thinking maybe something happened to the person health wise and that was why a 'no show' but was given the same message - they would deliver my message. I called 3 other times on different days and the same response. I even called 2 weeks later because I wanted to express my displeasure about this scenario but got the same reply from the person answering the phone. Here it is almost 2 months later and I still have not received a call back from this company about any of the aforementioned. We got the needed work done by another company but I could not let this go without writing this review for the TERRIBLE WAY THIS 'NONPROFESSIONAL' company - Professional Electric Inc - handled/or didn't handle this matter. As first stated THEY NEED TO TAKE THE WORD 'PROFESSIONAL' OFF THEIR NAME since they did not act in a professional manner or display any customer service. We would not recommend them to anyone EVER! Paula B read more

Let me start out by saying that, the two gentlemen that came by were great. John and Mike knew their stuff and I have no issues with them. But, Rob, who supposedly owns the company and who I spoke with, does not understand customer service, at all. I own my own company and have a degree in Business. But it doesn't take someone with this background to understand that that is not how you treat customers....especially REPEAT customers. Not anymore... Anyway, I was having a problem with the electric wiring running from my mircowave. When it was initially installed, it was basically spliced into the existing line, instead of having its own line running directly from the microwave to the power box. Everytime I tried to use my microwave for over 45 seconds, it would trip the power to the entire house. We would have to go downstairs and flip the switch to bring the power back on. We had this problem for over 3 years. I called this company on November 30th 2009, which I have used before in the past. On Wednesday, December 2nd, Professional Electric sent two gentlemen that came to do the repairs were two that I have had in my house in the past; they were excellent workers who knew their job well (Mike and John). I paid the company $450 (via check), plus a $20 tip for each of them (totaling $490). My microwave issue had been resolved and I could use it like a normal person uses a microwave. However, the day they left, another issue surfaced. Now, for no reason, nothing on, the power kicks off. It happens NUMEROUS times per day. This has never happened before. For instance, a day later, when I got home, I went straight upstairs after coming home to change my daughters diaper, and while doing that (nothing was on), the power went out. In the past, it was only due to the microwave and now it trips when everything is off. Its Saturday morning and its already kicked off 3 times by 9am. I called Professional Electric this morning (Saturday, 5 December 2009), about 3 days after the repairs by the company. They have an answering service, which told me that they would get in contact with a company representative who was going to call me back. I waited about an hour, when Rob (last name unknown), called me back. (He later stated he was the owner of the company and had been doing this for over 30 years, which I found interesting because he only sounded about 35-40 years old). When I answered the phone, he immediately copped an attitude with me, acting like I knew absolutely NOTHING about what was going on in my house. I told him what the issue was and he proceeds to tell me that that is not what I told him. I told him that I know what the problem is, as I have been experiencing it for the past 3 years and pretty confident that when I initially stated my problem, that I accurately defined what the issue was. He proceeded to tell me that I was basically a liar. His voice got louder by the sentence. I told him that I have no problem with his company, that I enjoyed having Mike and John (two repairers) over, and that I just wanted my issue fixed. He told me that it was a BGE problem (local electric and gas company). So I asked him if this is just PURE coincidence that after his guys leave, my power kicks off 3 times by 9am when it's NEVER happened ever? He said yes, because it's raining. I told him that it's rained over the past 3+ years I have lived here and never had an issue. He was short of yelling at me (1 minute into our conversation) and said that the didn't appreciate me calling his workers "shady", which I never did. Again, I think that they did a good job at the time, I just want my problem fixed and that I was giving him repeat business. I guess he wasn't concerned about that. I asked to speak with the owner, which he then said he was. I said that I do not appreciate being yelled at when I was just trying to provide him business. Now, I understand that I called on a Saturday morning at 10am, but when their business card that I have on my fridge says "24 hour service, 7 days a week", I guess I just misunderstood that term. Stupid me. In the end, they did a good job on my microwave, but SOMETHING happened in the wiring that is now causing another problem that I guess they just now don't want to fix. If you enjoy being yelled at after trying to give someone business, please call Professional Electric. They are good at that. read more

I think these guys are great. I've had them to my Crofton home to work twice. The first time they fixed a bedroom wall switch that a couple other electricians could not figure out. Today they installed a transfer box for my emergency generator. They arrived on time, obviously knew what they were doing, installed the box, wrote out directions, gave me a number to call in case I forgot what to do. They are polite, personable, and their prices are OK. Without question i will have them do my elctricsl work in the future. read more

This company installed some recessed lighting for me today and did a fantastic job. they were on time and friendly. Rarely am I so happy that I'm driven to write reviews. Thank you Mike and Johnny for your fantastic work! Highly recommend! read more

If I have any electric problems in the future I will be calling them from now one. Microwave kept cutting off and on. Pulling the microwave out and the outlet looked bad so we called them. They were here in 15 mins and didn't bullshit around. They fix the problem and said we were lucky it didn't start a fire cause how let wires were so burnt up. They were even nice enough to put microwave back and set the clock. They could not been any nicer or more professional. read more

Professional Electric has done extensive work on three different properties that I've owned, including replacement of the service entry, repair of (somebody else's) faulty circuits, and installation of new circuits. I've found their work to be precise, very neat, and effective. Based on other estimates we've gotten, Professional is also an excellent value. It's great to have a go-to electrician! read more

I had a problem with an electrical outlet and called the number on their website. Within 2 hours they had arrived, diagnosed the problem and fixed it. They were very friendly and knowledgable. They also explained to me what had happened and what they were doing, which I appreciate. read more

I hired Professional Electric to wire an addition consisting of two rooms and a 2 car garage. First, like the other reviewers state, the electricians are polite, friendly, and knowledgeable. The issue is the OWNER - Rob Coop... a real gem. First, the wiring didn't pass inspection. The only way to get them back to the house was to hire them again to install a ceiling fan and some receptacles. Needless to say, while at the house, they completed the work to get their wiring up to code. A few months go by, I attempt - for the first time - to use power tools in my garage - only to have the breaker for the family trip. I called Rob Coop, he tells me that the wiring passed inspection, and that he does not work for free. I explain to him that the wiring in the garage was to be on a separate circuit from the family room, and that using tools in the garage shouldn't cause the family room's breaker to trip. Again, he states angrily that the wiring passed inspection, and that he does not work for free. He then hung up on me. In hind sight, I should have filed a Maryland Home Improvement complaint read more