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    Professional Auto Shippers

    5.0 (2 reviews)
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    6 years ago

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    6 years ago

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    Stars & Stripes Transportation - Transport driver arriving

    Stars & Stripes Transportation

    (28 reviews)

    If I could put zero stars I would! This place was…read morerecommended to us from the gentleman I bought I car from. specifically call John Garcia. My husband called and set up the transport for the car we had purchased. All was fine. Car arrived. The transport driver got our car off the truck and let me know he was ready for payment so I sent the rest via Zelle like we had the rest of the money. Unfortunately, I was supposed to send the money directly to the driver and not Stars & Stripes. So, I sent the money again directly to the driver. I called my bank to stop the Zelle payment to Stars & Stripes but they were closed. My husband called John Garcia to let him know an error was made and that we over paid them by accident. The next day I called my bank again but the payment had gone through and there's no way to stop it. Since that happened, July 2024, we have been calling John directly and the company for a refund of $1200. I was assured by Mary, that my money was being returned. She told me Sean was in charge of billing and he'd reach out, which he never has. When I spoke to John on 09/20/24, he told me there was a not on my account from 08/08/24 that my refund was pending. Last time I spoke to John he gave me a phone number for James who he said is his supervisor. I've called him 2x with no reply. I am beyond frustrated and at this point and WOULD NEVER RECOMMEND THIS COMPANY.

    I trusted this company to deliver my car. I was told to leave a quarter of a tank of gas in it. The…read morecar was delivered late. It had 300 miles on it with less than a pint of gas in it. Someone obviously took it for a joy ride while it was in their possession. I complained, but there was no resolution. They, in fact, just hung up on me when I brought it to their attention. They were very unprofessional and rude, and when you factor in the milage and gas, they were more expensive than all the rest. I would never recommend this company to anyone.

    South Beach Transport - Thank you Alan. You really helped me get everything to me! I know what I wanted done was near impossible but thank you for guiding me.

    South Beach Transport

    (73 reviews)

    Transporter broke my drivers side mirror off during transport. After multiple attempts to contact,…read morethe driver called saying he didn't break it "the bolt broke". He snapped it off like nothing and said when I asked him the day of delivery that it's in the truck... "you can just screw it back on". Really an unfortunate experience that if handled appropriately the situation could've been defused easily. Plain and simple 1. Mirror was not broke when you took possession of the vehicle. 2. Upon delivery the mirror was not on the mirror bracket it was laying on the floor inside of the truck. 3. When asked to fix it or replace it you tried to lie and not accept responsibility.

    If I could give no stars I would. They called me at 8:34 PM and I have a 2-year-old whom I had just…read moregotten to sleep. When I spoke with Nelson he became argumentative and told me his company was open until 9 PM so he did not see a problem calling me while he was still open. Then told me that there are companies open 24 hours so he doesn't see why calling me at this hour was any problem. Nelson was completely unprofessional and told me that they have an A with the BBB making it sound like I was wrong because of that rating. Well, they have an A- and hopefully my review put them into the B range. Needless to say, I won't be using their services and there are too many other services to use one that is run by jerks so I would highly recommend using someone else!

    Nationwide Auto Carriers - Enclosed Auto Transport by Nationwide Auto Carriers, the largest car shipping company in the USA! A+ rated with the Better Business Bureau.

    Nationwide Auto Carriers

    (6 reviews)

    Where should I start? I was looking to ship one of my vehicles from MI to FL and I picked up this…read morecompany which quoted me $800 for this service. It wasn't the lowest or the highest price from the more than 20 quotes I received. I paid them $150 upfront with the balance left to be paid to the driver after the vehicle would be delivered at destination. I called them a week in advance asking if they have a driver assigned to me and they said I don't have anything to worry about, somebody will contact me at least 72 hrs to schedule the pickup. I called them again (Steven Burke) 5 days before the delivery date and he said they couldn't find a driver for the contracted price but they may look for someone who's in the area for a different (obviously higher) price. 30 mins later I got a call from a driver who was in my area and was asking $150 more for the job. Being time constrained I said OK, and my vehicle got picked Monday afternoon for a Friday afternoon delivery to Florida. So, basically I was another victim of the old "bait and switch" tactic known for ages ... Now the good and again the bad parts of this story. The good first ... the driver was very professional and kept the communication open all over his trip down to FL and I tipped him accordingly after getting my vehicle. The bad now ... the driver was operating rented equipment which wasn't properly maintained, talking here about the Chevy Silverado which had bald tires all around, causing him to have a flat someplace in W Virginia and a broken accessories drive belt due to the broken bearing on the belt tensioner. Obviously my vehicle arrived 24 hrs later than scheduled after all of these incidents. You draw up your own conclusion if you're looking to deal or not with a company like this.

    Car came two days late of the range (said the car usually arrived in 3 days but could take up to…read more6). Car arrived on 7th day. Car is also busted. There is something wrong with the back axle now and I have to take it in. Would NOT recommend. Also this service was 150-300$ more expensive than other quotes but I thought more expensive = better service. I was wrong.

    Professional Auto Shippers - vehicleshipping - Updated September 2026

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