Came here two times and I'll never go back. The first time I went in I had gel on from another salon and when I got there the man( owner) came up to me and tried to literally peel off the gel and broke my nail. After realizing that it wasn't going to just peel off he soaked them and wrapped in foil where I sat in a chair for a hour and 20 min before I finally asked somebody to take off the foil and do my nails since they forgot about me or clearly just didn't care. So then another man started my nails and I got acrylics and I asked for them to be short and the guy straight up told me no and they would look better how he wanted to do them.... I was so frustrated that I just sat there. The acrylic was so thick and went over my cuticle that 4 days later it started to lift and would get caught in my hair. A week after I went to get them taken off where once again the owner started to take off the acrylics and asked why I wanted them off. Like it's any of his business. And I told him I wanted them off bc they were done shitty and they were ruining my nails and he asks who did them and I told him I got them done at his salon and he stopped talking after that. He cuts the tips of the nails off and try's to pop off the nail on my thumb and I tell him it hurts and he keeps going so I jerked my hand away and he ripped of the nail to where it took off half of my thumb nail. I was pissed and told him to soak off the nails bc I'm not dealing with that so I had to sit there for a hour just to get the acrylic off and they had to file every ten minutes to get it off it was so thick and literally the worst nails I've ever had. This place is a joke and they are rude and don't do a good job at all. I will never go back and would highly recommend no one come here. read more

If I could give this place negative stars, I would. I went for the first time about a month and a half ago and they insisted that the nails I had on from another salon were too poorly done and had to be replaced (they were a full set that was only 3 weeks old). I agreed on my second visit to get a fresh set. That was exactly 2 weeks ago today and 4 nails have completely lifted off since. I find it ironic that my previous set of nails were "so bad and lifting terribly" and yet, they're fresh set is far more crappy. I will NEVER be returning and I will NEVER recommend them to anyone. Extremely disgusted. read more

ProfessioNails & Spa - After only 2 weeks - Day Spas Near Me - San Jacinto, California

Love it. They do a wonderful job. No complaints here. I take my kids and hubby here. I try to go here every 2 weeks. Mimi or Amy is who you should ask for. read more

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I came here about two weeks ago to get a pedicure and a full set. I forgot to get the name of the guy who did my full set, but I'm in love with how they came out. Granted he did take nearly 2.5 hours doing them, they came out amazing. Hopefully I'm able to get him once I go in for my fill. read more

ProfessioNails & Spa - 2 weeks from appointment. A little grown out, but I still love them. - Day Spas Near Me - San Jacinto, California

Staff is friendly, recently moved to this area and had a hard time finding a good nail place. In regards to the pedis not to happy. Manis, gel, acrylic set and refills very satisfied. read more

Usually I really like this place, but unfortunately I came in for a gel manicure appointment and when I came in, they put me with a different technician even though I specifically asked for someone when I made the appointment. Less than 24 hours later and my nails look like horrible! Very disappointed. read more

ProfessioNails & Spa - The purple gel is changing colors. It now looks like a really ugly green. - Day Spas Near Me - San Jacinto, California

Jerry is the best !!! He took his time and was detail oriented!!! He takes pride in his work. I recommend his services. Not sure about anyone else . But recommend Jerry . Also he didn't engage in conversation, like most of the women who think that their my friend just because I'm getting my nails done!!! That was a plus !!!!! Down to the point excellent work and only spoke when it was about my nails or what I needed !! read more

ProfessioNails & Spa - Day Spas Near Me - San Jacinto, California

I asked for a gel manicure. I have a thin layer of acrylic on my natural nails and apparently that was confusing to everyone for some reason. The lady that started my nails then stopped once she finally understood what I wanted. I was left sitting there with my toddler in a chair with no explanation waiting for someone else to start doing it. Took about a half an hour and then I was moved to another lady's station and then a man a friend who acted frustrated if I moved because I was trying to entertain my toddler because they had taken so long Took about a half an hour and then I was moved to another ladies station and then a man a friend who acted frustrated if I moved because I was trying to entertain my toddler because they had taken so long. He then passed it off to another lady and I did not get a manicure it was only gel polish over the acrylic and it is not a good French tip and the clear does not cover all my nails and is bumpy in areas! So frustrating. With attitudes and doing a horrible job do yourself a favor and go elsewhere! read more

ProfessioNails & Spa - Day Spas Near Me - San Jacinto, California

First time here and loved it. Everyone was kind. Got my hands and feet done exactly how I wanted. Thank you! read more

ProfessioNails & Spa - Ombre French nails, love them! - Day Spas Near Me - San Jacinto, California

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So, second time in this spot and the second time they sat me in water and I didn't get a professional in a timely manner. The first time after getting a professional she made up for the wait by providing great service. But I think management are dishonest about wait times and have a bad attitude overall about what customer service is. The price is fair, so I'll give them one more chance to resolve this bad service. Thing is, people will come therefore the bad service could be due to service in demand. read more

ProfessioNails & Spa - Day Spas Near Me - San Jacinto, California

The nails are pretty cute but the only problem I have is that they didn't paint the whole nail on most of them. read more

ProfessioNails & Spa - Day Spas Near Me - San Jacinto, California

Took my daughter (14)to get her nails soaked off and a pedicure. I stepped out next door, to kill time while waiting. A few minutes after I left, She came to me in tears, the guy who tried to take her nails off, was an idiot. He ripped her natural nail almost completely off. Then had her put it in acetone after doing so. She was smart enough to make him stop and walked out, but not before they made her pay 7 bucks for the damage they caused. Seriously professionals!? Nope! They suck and then told me to have someone else fix it for her..... how about do your job right the first time. Train your people to do good right work. Other customers said the same guy had done bad work before to their family member as well. So as I sit here and wait for the fix job! I am writing this review. They gave me the 7 bucks back. like that makes it ok! Anyway, watch your kids close I hate that grown adults take advantage of situations and kids. They probably thought she wouldn't tip them because she's a kid. Well her mom would have if they just took the time and did her nails correctly. The first time. I should be reporting this salon and following up weather the guy was even licensed to do nails. I won't be going back EVER free services offered or not....... read more

Came here today with an appointment and told them I had to be done by 730 so sat me down to do a pedicure and when I asked when my full set would be done they said we r too busy but, kept taking walk in clients! Horrible management said that's how it was and I could wait if I felt like it or leave never coming back and then after all that "Mary" does my pedi and she botched it and is all uneven and looks like crap so when I complain she says she is hungry and tired and that's how it is!!!! Wth!!!!! What horrible customer service I would give 0 starts but yelp wont let me! Please do not ever come here this place is horrible. I have been getting pedis and full sets since I was 15 and have never been treated this way ever read more

ProfessioNails & Spa - The shitty pedi I received from the horrible Mary - Day Spas Near Me - San Jacinto, California

I have been going to this nail shop for about 7 years now they are hands down my favorite nail shop in the hemet/san jacinto area. I walk in and am always greeted, the decor in there is beautiful, and everything is clean. Jenny in particular is the best! She never disappoints me and and does exactly what I ask for no matter the shape or design she does immaculate work every time. Ben the owner is great and makes sure you leave there happy! Love this place! read more

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So disappointed. They over charged for everything. Cuticles cut $12 I have never paid more than $5 they said it was a manicure (I didn't want that). Then charged $2 more because my nails were long but didn't say anything until the end. People need to be honest and put their prices in plain sight and quit upping the price because they feel like it read more

Like are you kidding me????????? My two year old can do better nails than the guy who did this!!!! So upsetting because he barely speaked English and I was not able to communicate with him he would just make weird face expressions... I think he doesnt even have a license to do this!!! I told another guy there I didn't like them and he offered to do them again but I had to wait lol so I just payed and left... NEVER GOING BACK! read more

ProfessioNails & Spa - Nails - Day Spas Near Me - San Jacinto, California

Went in today after Sunday church/brunch brought my nieces with me. Unfortunately, I would never recommend this place. The lady who I got was absolutely horrible! Funny thing is I used to come here when I was younger it was always a great experience. After several attempts to select a color the lady kept saying "oh we don't have". So I went with something basic a teal blue one coat max is what I'm assuming she wanted. After the simple polish I asked for a flower design. She told me she can't do it on my nail's because I should have gotten the gel nails. I asked if anyone else could. At this point the male which I think is the owner came up after he could see I was uncomfortable I informed him of everything that happened he said sorry about that and was able to get someone else to do my flower design. I mean 200+ being spent within an hour you'd think you'd be able to get something without feeling like you never want to return read more

i got a full set because Kevin said it was cheaper because I was missing three nails. $80.00 frickin dollars later I did French point he did not use pink acrylic or even pink polish with the white tips you can see my nail through !! what a terrible horrible job he should be ashamed of himself!!!!! stole my Birthday money with it !!!!!! read more

Terrible. Came in for a gel manicure. My cuticles were shot which is why I needed a manicure bad. The guy who did my manicure didn't speak English which actually wasn't the problem. As he did my nails, I realize he wasn't going to clip my cuticles because he didn't know how to. I would've had to wait for someone to come in who could cut cuticles. I was shocked. Definitely wont be coming back here ever. read more

Made an appointment at 5:30 came in and told the man in the front who just said ok sit down still waiting at 6:11 also saw him turn away an African American woman who came in but 2 mins later a Hispanic woman with 2 kids came in and he said if she waits 30 mins they could get service done. My time is valuable as a business owner myself this is unacceptable. Also reported them to the riverside county dept of health for covid violations no social distancing. read more

Called to make an appointment at 5 pm. I believe they closed at 7. They called everyone else that was a walk-in. When I pointed out that I had appointment at 5pm, they sat me in a chair but never got to me till 6pm! I was the last one there way past closing time. I only stayed because it was the only day I could get this done, hence the appointment. All they care about is making money and not having people ready for you when you arrive to your appointment. They run around with their heads chopped off and don't know how to actually schedule their clients. read more

This venue has been my feet's best friends since 2013. The salon is always busy so please make an appointment. You may still have to wait just a tad, but I recommend that you do. For feet and nails, I recommend Monica and Wa. Their absolute attention to detail to the care of feet is outstanding. They have a full scale of services in this venue. Manicure, pedicure, waxing and even facials. I am going to look more into their facial services and let all of you know my experience. To each is own when it comes to hands and feet. I've pretty much tried everyone in this area as well as surrounding cities. So far, they have made me happy as a clam every time I leave. read more

This place is very busy but since the first time I've gone there they've treated me like I'm the most important person in the room. The job is done very well and it's worth every second of my time. read more

paid $20 for gel nail polish and it peeled off 4 days later. I'm pretty sure she didn't let the polish cure in between the like 5 layers she applied.. read more

ProfessioNails & Spa - paid $20 for basic gel nail polish, no manicure.. and they peeled 4 days later. what a waste!! - Day Spas Near Me - San Jacinto, California

EXTREMELY DISAPPOINTED with the service I got today!!! I asked the guy doing my nails on station #10 to fix one of the nails because it was crooked , then started filing down all my nails and made them super small and thin, I immediately told him I didn't like them , and he put acrylic on all of them again to make them wider... super SLOPPY work! There was acrylic all over my fingers and under my nails and just left them like that and made me switch to some lady so she can put the nail polish.. the lady asked me what was wrong and I told her to take a look at my nails, she tried to fix them but my nails were already messed up. I was beyond upset but kept my cool, at the end they still made me pay full price , knowing my nails were a mess and I was walking out unhappy ! That's POOR CUSTOMER SERVICE !! I will NEVER come back!!!!! read more

Tried it for the first time today. My nails look beautiful. Took along time but they did an outstanding job. I got white sparkled powdered tips with a light pink nail with a beautiful design. 40 bucks . Ive been to a lot of nail places and 40 bucks is about average for quality nails. Im going to make this my nail place. Im very impressed. My pedicure looks great as well. read more

ProfessioNails & Spa - Day Spas Near Me - San Jacinto, California

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This place is the best here in Hemet/San Jacinto... They are very friendly..personable..and they are very well priced! Tam is awesome.. Kimberly took time to make sure I was comfortable with everything she did...thank you thank you... read more

ProfessioNails & Spa - Day Spas Near Me - San Jacinto, California

Just took my nails off after having a full set & a couple fills... I'm pretty sure my nail isn't supposed to look like this! read more

ProfessioNails & Spa - Day Spas Near Me - San Jacinto, California

Really really disappointed. My pedicure was good. My manicure is a complete nightmare. I wanted to get my nails done for my graduation and now I have to find someone else to fix them. I would not recommend this place to anyone. Do not waste your money. The nail shapes are all a different size. Acrylic powder chunks still under my nail and on the sides of my nails. Just overall a terrible job. Customer service is extremely friendly and nice however the quality of the job doesn't make up for it. I wish loved this place but I can't :( read more

Mimi is amazing!!! I came on a Monday morning fairly slow inside. She took her time paid attention to detail! No excess acrylic under my nails, shape is on point, and they are thin !!!! I will be coming back forever read more

ProfessioNails & Spa - Day Spas Near Me - San Jacinto, California

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Cut my toenails way too short even after i asked for them to be square. Then asked to put acrylic and the lady said no it doesnt look good long. Told her they were too short and she didnt do anything about it. Would give 0 stars she was on her phone the whole time with headphones in maybe thats why read more

Had a nice experience! Got a gel manicure and it came out great! They did move the tables around and it feels more spacious!

So I come here often and it's my whole family but today I came in and usually Linda or Vee take care of me but both were busy so a guy did it and me just tell you all he did was cut down my nails scrub my feet and paint my toes super messy I told him and he ended up cutting me from "trying" to fix I told Ben and right away linda said she will fix i just think it's unacceptable the work he did! I'm a full time mommy finally getting alone time to be even more furious and stressed he not okay!!!! read more

ProfessioNails & Spa - Day Spas Near Me - San Jacinto, California

i went in today and got a pedicure. Everyone was really nice and professional. Love the service.

Went here today for the first time . I was right away greeted kindly and attended too. Was sitting down having my nails done within 4 minutes of walking in . The lady who did my nails was kind and did and awesome job ! Will be coming back read more

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Monica did an amazing job on my nails. She took her time asked me exactly what I wanted and made sure I happy throughout the process. She's my go to for nails, period and in the picture you can see why. Love love love my nails, can't wait to go back. The entire staff is friendly and the place is very clean, I will never go anywhere else. read more

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They are over priced, way too much talking in language you can't understand. The pedicures are way to fast, and, you dont get the time you are paying for. Chairs are very uncomfortable! read more

Came to this place for the first time and had a great experience. Mary did an awesome job with my manicure did exactly what I asked for. Definitely will come again. Only issue is the wait time I suggest making an appointment or coming in real early read more

ProfessioNails & Spa - Day Spas Near Me - San Jacinto, California

After my last trip, the owners reached out to me to apologize and asked me to come back. I did and will continue as this is the best nail shop in town. Everyone else who works here is beyond nice and that one issue should not be a reflection of everyone else, especially the owners. I have been coming here since they opened. I love the staff and owners, they are the nicest! The new pedicure chairs are really comfortable and feel great. read more

Great service kind of expensive. The only problem I had was they acted like they did not understand their coupon so would not honor it, wanted me to pay an extra $5.00. I spent $84.00 in this place! read more

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