I've had nothing but good experiences with this home inspection company. Carynn answers the phone and is wonderful to work with to schedule an inspection. Both Dallas and Ken are good inspectors who do a thorough job, and take the time to explain any problems they find with the buyers. My longtime home inspector and friend retired from the business and I am grateful to have found my go-to home inspection company. read more

I'm in the process of moving to Virginia and have started the home buying process along the way. Ken did our inspection and he was thorough, efficient, professional, and very clear on the things he was seeing. This made me very confident in deciding how to proceed. Highly recommend! read more

Do not use this company unless you want an incorrect report. The inspector that inspected our crawlspace reported "Possible Evidence of Friable Asbestos". Then hides under the guise of "not being a contractor"but then blows up an entire deal. The "Possible Evidence of Friable Asbestos" after further inspection by a qualified contractor and crawlspace specialist turns out to be plaster! He didn't even go under the house! This inspector should be fired. Terrible experience I don't suggest using this company. Will be filing a complaint against this company with DPOR. read more

I have waited a few months to write this review hoping that a reason would come along for me to understand how so many things could be missed in one home inspection and I would put my complant to rest, but that never happened. My husband and myself assisted my son and family with their home setup as they were living overseas in the military. They purchased their home from video walk through and totally trusted their real estate agent, the home inspector and a handiman hired by the agent to help them. The report looked beautiful and very professional but it was so wrong and misleading on so many levels and there were so many things overlooked or reported in error. Numerous cookie cutter comments suggesting further services to protect this "professional" inspector. These are some of the obvious missed items. The inspector miss that the electrical outlets in three of the four bathrooms did not work? Somehow they were all linked to one GFI outlet and not wired correctly. Not like he had to move a couch to get to them. How did he miss that there was no hot water in two of the three bathtubs? This alone was a big repair job due to the age of the home and lack of parts. How did he miss the rodent activity in the attic that cost $7000 to make it so kids could live in the house. Broken doors and lock and water leaks. A corroded fan in the heating system (I am not 100% sure of all this as I live in Florida and our heating is different) but this was $1700 to fix and obviously missed. I could go on and on. Though some of the work they needed done was cosmetic and my son and his wife were well aware of all of that going in, but the amount of major issues overlooked just to get the report written were so bad and uncalled for, that it was insane. The inspector was a man named Ken (I will leave off his last name). I called the Procraft office twice and spoke to a woman named Karen and she told me to file a claim as there is such a thing as insurance to protect the inspectors from errors that cost the homeowner. WHAT?? A wasted $750 on the inspection and about $12,000 worth of repairs that my son should have known about prior to agreeing on the home purchase. It was one disaster after another after closing. We ended up with handimen, plumbers and electricians helping us and what do they all say...."we have the worst inspectors here in this area, not like the old days when they took pride in their work". Maybe Ken should seriously think of another career or retirement as people depend on his services when they make life changing home purchase committments based on the report of what is supposed to be an expert inspector. read more

Ken was very professional and observant...I appreciate his patience in communicating in a language we could understand. each photo was followed by a thorough condition explanation. Thanks and i will see you in the future and I will refer you to others. read more

Procraft did two investment property inspections for us. Both completed in a timely professional manor. Both were detailed with photos and accurate descriptions of deficiencies and suggestions to rectify the issue. I would highly recommend this service to anyone purchasing a property for that peace of mind, worth the value. Look Forward to Using them again in the near future! read more

I can't rave enough about Dallas from the ProCraft! He goes above and beyond, explaining everything to clients with such simplicity and clarity that it makes the whole experience incredibly reassuring for my real estate buyer clients. Highly, highly recommended! read more

Ken came to do the inspection on the home I was planning to purchase. He was courteous, professional, informative and patient. He thoroughly walked thru the house and provided a detailed report and took the time to answer my questions. He was so good that he made me consider looking into doing home inspections myself after I retire from the Navy in a few years just to be able to continue working with true professionals. When I buy another house in the area, this is the company that I'm going to use. read more

I contracted with ProCraft to inspect my future home and was really impressed with their services. Kevin was my inspector. He did an extremely thorough job and took detailed notes with pictures. Kevin was very knowledgeable and was able to clearly answer all of my questions. He was also just a really nice guy who seemed passionate about his work. I would use ProCraft again in a heartbeat. read more

Very impressed with their service! Took their time inspecting my house and catered to everything I needed plus some . I would definitely recommend ! read more

We had the pleasure of working with Ken at ProCraft. He was extremely accommodating. My husband wanted to walk through the house with him and ask him various questions about the house and the entire process of the inspection. He was very friendly, helpful, and knowledgeable. We received the final report in a timely manner and have full confidence in his thoroughness. read more

Thank you Josh and ProCraft Inspections for making this such a positive experience! Your team was professional, quick and responsive from day one. Needing to do most of the process remotely, I really appreciated the communication and thorough explanations you provided ... your attention to detail left me feeling comfortable and confident. I would definitely recommend! read more

Great service! Brad was thorough and professional. I was impressed with his attention to detail and he explained everything really well to me. read more

I am a Realtor, and I have worked with Brad on several transactions. The latest was when my husband and I were buying our primary residence. Brad was easy to reach on the phone to make the initial appointment, and when we had to reschedule, he was understanding and flexible. The day of the home inspection he arrived early with his colleague and started on the exterior inspection. Moving indoors, they split up and were able to complete the interior inspection efficiently and quicker than if there had only been one person doing it. Brad answered our questions throughout the process, and explained their findings in detail at the conclusion of the report. We had a great understanding of the issues that needed to be addressed, and other items that might come up in the future because of the age of the house. A couple weeks after we moved into the home, we smelled gas near the gas meter. We called the gas company and the rep told us that there was a gas leak on our side of the meter, and they disconnected the gas and said we had to have the repair made before the gas would be turned back on. Our plumber explained that the leak was from a corroded pipe going from the meter to the wall of the house. The pipe fell apart as he attempted to move it, so it was really bad. Since we had just had the house inspected a few weeks earlier, I contacted Brad to find out if this type of thing was something that should have been addressed on the report. I sent him pictures of the issue and info from the plumber. Some of the pipe was visible, but there was also a PVC sleeve on part of the pipe. Brad said it probably wasn't something they could have seen from their visual inspection. But, even though he thought that is wasn't anything they could have found, he offered to pay the invoice for the plumber. He went above and beyond to make sure things were right, and even though he wasn't at fault he insisted on helping us pay for the repair. He is a stand up guy, and it's an honor to do business with him! read more

Very professional and we are impressed with the service! Thank you Josh! I appreciate the complete transparency and with having some limitations that could not be mitigated, offered a price adjustment. Very thorough and the follow up is also much appreciated. Such a great example of client-focused customer service! Will definitely recommend to fellow investors and clients --- and use again for our business. read more

I'm the owner of an Allstate Insurance agency located in Hampton Roads Virginia. I have known ProCraft Inspections more so Brad Brinke for many years. I have personally used ProCraft Inspections for my own properties along with referring them out to my clients on numerous occasions. I have never, not once received a complaint or issue with them. They are timely, affordable, and thorough. I would highly recommend Brad and ProCraft Inspections, so much so I put my name on the line. Thank you ProCraft... Thank you Brad... Great Job! read more

I used procraft to do house inspection for the purchase of a home. Price is expensive $425, job was done simi-thorough, Agent Carl did not go over in detail of major issues with images or point out the problems while on site or the gravity of the repairs. Agent was not very open to answer questions or concerns while inspecting, just wanted to finish the job and be done. He did not use latter to inspect roof, which is the major cost of the house. Agent simply verbally tells you what is wrong that he found while on site. There for I do not know the extent of damage to the house until looking over his report, even then I do not understand how severe the damages are. read more

It's sad that I have to write a bad review. Promoted as Veteran Owned, but doesn't take care of Veterans.. We used ProCraft Inspections for our house that we bought. We were buying a house sight-unseen (found the house after we were already here for house hunting) In the beginning we thought we did everything right. We expressed our concerns, what we were worried about, asked for an inspection as if the inspector was buying the house as their own.. Inspection came back with some minor repairs..Inspector have it a good report, owners "fixed" the things we asked for so we moved forward, feeling we did everything right. Closed on the house, had some water issues right away from the rain that our friend notified us about, ok we will replace the back door see why the rain was coming in... Started our move 4K miles to our new home. Upon pulling up to the driveway my heart sunk. I could see some things that didn't look right. My porch wasn't level, walked in the house, floors uneven, and much much more. My agent was there with us.. Over the few hours I noticed more and more. 2 days into the house, major storm passed, major flooding in the back door again.. Contacted the owner Brad, he agreed to come look at my concerns, my agent again agreed to be there.. Brad came to the house, showed him all my concerns, he acknowledged them, said his inspector failed us. Offered to give us a "refund" of fees but wanted us to sign a waiver of liability so he holds no responsibility of the inspection... I asked him to file a claim under his company insurance for all these issues his inspector NEVER WROTE UP!!!!!, IF the inspector doesn't write it up, it's not their issue... wasn't looked at... SO basically inspector didn't do his job.... needless to say there are foundation issues, Window repairs, cracks in walls, all things he his company didn't note.... we will have to hire many contractors to fix things that we were not aware of. Nothing is covered under homeowners insurance. read more

Super thorough inspection and detailed report with pictures. They were also very kind to deal with

There is so much good I can say about ProCraft, they are definitely great at what they do. Kevin was are inspector and he made us feel so relaxed and gave us the feeling that he takes pride in his work. He was very Thurrell and kept us updated on everything. Overall we are happy we had this company behind us in our journey to buying are first home. read more

Brad, Tim, Kevin and Carl are a fantastic team of dedicated professionals. I love working with them.

I'm in the process of trying to buy my first house and Procraft did my home inspection. Carl was my inspector he did a excellent, efficient tour of the home. Anything he found that may be an issue he pointed out to me and took great notes to give me my inspection list later. He took good pictures, checked every single outlet, ran the heat, air and water. He even made sure the dishwasher and oven were in good working condition. He made sure the wiring wasn't in disarray checking each light and moisture condition. He was pleasant and explained what was going on. I rate him a 10! read more

Brad was selected by my Realtor and inspected my townhouse on 4/1/2014. Unfortunately, I was moving from Texas and unable to be at the home inspection. I am a first time home buyer and novice on all things home buying/owning and felt he and my Realtor took advantage of me and the fact that the state of Virginia makes them almost unaccountable for shotty work. On 12/23/2014, I opened my garage door to grab something for my neighbor. The front quarter of my garage was wet, I looked up at my ceiling and parts of the ceiling drywall were coming down. I put a tarp over my roof to protect it (which has been up over a month). I called my homeowner's insurance and they denied my claim due to it being a result of a defect in the flashing/caulking and improper weaving of shingles. They also cited some black staining of the pegboard over the garage and structural deflection as evidence of long-term water damage. I looked at the inspection report, specifically at 2 sections Flashing, Shingles and Ceilings/Walls. ---The flashing was cited as "Good. Visible areas appear functional at time of inspection." -The roof shingles was cited as "Good. Within their first third of their life cycle." - The ceilings and walls was described as "Good. General condition of walls and ceilings appeared satisfactory." Within that section he had a picture of the garage from the outside with the door open with the caption "Cluttered garage," presumably suggesting he were not able to inspect it. I then looked at my appraisal report with photos that happened just 10 days after his inspection and came across a picture of the interior of the garage from my kitchen door. On that picture there was obvious black staining of the pegboard over the garage to the left, right underneath areas of heavy caulking which were present just above it at the corner of the flashing as well as patchwork drywall that is sinking, right at the areas where it are caving in now. I had a contractor come out to give me an estimate and he found multiple areas of water intrusion including improper shingle weaving with the neighboring roof, lack of caulking or improper caulking around pipe collars and sky light, lack of flashing on roof to vertical surfaces, and incorrect material used on the flat roof area. All superficial things Brad should have seen. I contacted Brad to see if he had any warranty or insurance to cover the miss of superficial evidence of water damage. He was kind enough to come back out to look at the house again, but refused to acknowledge that he made a mistake. He even told me that he saw the black staining but made a judgment call to not put it in the report of refer up to a specialist. He told me he doesn't have errors and omissions insurance (as the state of Virginia doesn't require it) and won't provide any assistance in the cost of repairs. Repairs that should have been done as a result of his inspection before I purchased the house. He may have a good track record, but when he makes mistakes he has no credibility or liability. read more

10/16/2019 My husband and I are in the process of purchasing our first home, was given some choices to select a inspection company and my husband went with ProCraft, from the first telephone call to this company the manager Ken was very friendly and helpful in giving me the information and the cost of the inspection and because we are prior military was given an instant discount, Once the day came for the inspection they actual was there before we arrived, Ken was very pleasant and friendly, treated us with respect, it was an absolute pleasure, he explained everything to us and even answered questions we had concerns about, I would definitely recommend this company to anyone in the market for a home inspection company!! read more

I was very pleased with the service that was provided by ProCraft. Ken did my home inspection today and was very through. My report was ready in just a couple of hours. He explained everything in his findings before he left. I would definitely recommend them. read more

I have nothing but great things to say about ProCraft Inspections. They are both personal and professional but also commit themselves to the highest professional standard by being master certified. When you are looking for someone to inspect one of the most important purchases you will ever make be sure to trust a local professional with the results, we are glad we chose ProCraft for our home inspection. read more

ProCraft Inspections - Home Inspectors Near Me

The inspector Carl was very friendly and helpful in answering any questions we had. He was very thorough and pointed out several minor fixes that we could probably do on our own. He also had a few tips for possible preventative maintenance. I will definitely recommend ProCraft Inspections to others. The money they saved me is well worth the price of the inspection. read more

Excellent. Kevin was extremely thorough and professional. You can not ask for better communication from a contractor. He was punctual, friendly, and clearly has an eye for detail. He covered every inch of the property to make sure it was safe for our family, and free from even the most minor repairs. He even came out on a Saturday to accommodate our schedules because my husband was out of town all week for work. His verbal report to us after the inspection was detailed and precise, and he patiently answered any questions we had. Within 24 hours, we had a written report. His price was more than fair, it was a steal. Home buying can be stressful enough. This guy will make you feel confident and informed about your purchase! read more

This guys did a home inspection for me yestersay in virginia beach i have never had such a satisfaction towards professionalism. The house had flaws at which the crew easily detected and noted. I may only speak for myself, but i was not expecting so much provided from this guys. They know what they are doing to the dot. I have no negative point to put across as they were flawless and may have saved me from a bad deal costing me almost 200k. Thank you very much Randy Godinez read more

This is my third home I am looking to purchase from Georgia to Maryland and now in Virginia. I must say that this inspection is by far the best that I have ever had. I really appreciate the detail that the inspector put into his work. The quality of the report is second to none. Not only did he list the issues that he discovered with the home he took pictures and put them into the report, to me that is what separates this inspection. I am purchasing a home from another state and this really gives me a great peace of mind. The inspection document is well typed giving great details into every aspect of the inspection. If you are purchasing a home or would like your current home inspected there is no other choice. Thank you ProCraft for the great service!!! read more

Was so simple and easy to schedule the inspection using their website, very professional, detailed and showed up on-time! My questions where answered immediately and with good/detailed explanations. Will use again =) read more

just purchased a home under procreant inspections warranty and had sewage water spewing out of my toilets. I called them up and they told me don't worry we will cover this just hire a listened contractor to do the work then email us the invoice at submityourclaim.net. after doing this process they said they will not cover this at all and that they are sorry that the representative I spoke with was in training and did not know their policy. I am out hundreds of dollars over this issue after being told over a recording line that I would be covered. Worst experience with a company ever and the supervisor could only say she was sorry and she could talk to that representative and let them know what their policy is. ill be needing my money back or I will be slamming this company any and everywhere I can possible to everything I know. do not go with this company for anything. read more

The Worst decision we made in our first home buying experience. These guys were nice and pleasant setting up the inspection. Promising professionalism and integrity. The only "equipment" that the "inspector" brought with him was an outlet tester that tells if the outlet is grounded. Available to the layman for about $5. He completed the "inspection" and found a few outlets not grounded, a wire on the disposal that needed a coupling, and stated that there was NO PRIMARY SOURCE OF HEAT on the first floor. Aside from the fact that there IS RADIANT HEAT running throughout the first floor, which made us look really smart when we confronted the sellers about it, he failed to detect the 15 Ft. wall THE LENGTH OF THE ENTIRE KITCHEN that was ROTTED OUT from about waist level to the floor. All of the cabinetry, drywall, insulation, studs and framework ROTTED to the core. My wife discovered it a week after we moved in when she went to line the cabinets with shelf paper. The exit pipe from the sink and dishwasher had a 2 in x 2in gash in it emptying straight in to the wall. They said because it wasn't easily visible that they weren't responsible for not detecting it. The entire house smelled of what I now know is MOLD, but at the time I thought was just "old house" smell. The black mold was everywhere when we removed the cabinets and soaking drywall. Yes the leak was behind drywall under the sink cabinet but the floors of the cabinets showed signs of mold and moisture, the exposed drywall would be visibly wet when the water ran, and the water could be heard running down the wall once we "inspected". We paid almost $500 to have some peace of mind in this monumental process of homeownership, by getting this inspection, and it was the worst part of the entire ordeal. Not only was Brad (owner) defensive, he was very callous about it all. Saying things like, "it may have happened after the inspection" only the wood was like paper from decay. Or "if we can't SEE it, then it's not our responsibility" Why would I pay someone that kind of money to just "look" under sinks and plug in a tester? Bottom line I didn't sue, or pursue the $2000+ of repair costs, I just wanted what we paid THEM returned as clearly they did not do a satisfactory job. He refused, never stopped by the house to see for himself, and continues to believe they did just fine by us. PLEASE PLEASE PLEASE do yourself and your family a favor and HIRE A DIFFERENT COMPANY!! There are companies that use probes and meters to detect water and water damage. Anything these guys can do, your wife hanging shelf paper can do BETTER. He may respond, as he did on the Google review, that he never denied us a refund. Guess I'll keep an eye on the mailbox for a few more months while I hold my breath. read more