I had a home inspection done by this company in early December of 2025. I understand that home…read moreinspectors aren't specialists in every aspect of your home, but for the price you pay, you expect them not to miss a lot of items. After closing on the house in January and moving in last month, we've come to find many items that he missed on his inspection. The downstairs toilet was loose and not level, leading to wax ring failure which I had to fix. The refrigerator was full of mold(he checked all appliances) which I had to get replaced. He missed the burned outlet behind the fridge. He went up into the attic but missed leaks in the roof which were found by a reputable roofing company during their estimate. I'm disappointed in how much was missed considering how highly rated this company is.

Encompass validated my concerns was not dismissive in anyway. The price was $390 for a home…read moreinspection. It was reasonable and honestly other mainstream companies would've charged more for poor quality work so I'm glad I went with encompass. My main concern was sweating vents in loft that was flipped from an attic, and Jayson did infrared imaging and saw that there was less insulation around it, which was having the heat hit all the cold air coming out causing sweating . Encompass provided me an online binder to see all of the notes. Once again, this was a great price with great quality and the electronic binder.

I've had nothing but good experiences with this home inspection company. Carynn answers the phone…read moreand is wonderful to work with to schedule an inspection. Both Dallas and Ken are good inspectors who do a thorough job, and take the time to explain any problems they find with the buyers. My longtime home inspector and friend retired from the business and I am grateful to have found my go-to home inspection company.

I'm in the process of moving to Virginia and have started the home buying process along the way…read more Ken did our inspection and he was thorough, efficient, professional, and very clear on the things he was seeing. This made me very confident in deciding how to proceed. Highly recommend!

Mr. Ken Melton and his son did a great job with our new home inspection. They were thorough and…read morehelpful in explaining the results to ensure we had a good understanding of problem areas. I appreciate their expertise, safety precautions, and professionalism. I would highly recommend their services! Kim Grubb

Ken is amazing! Very professional, curteous, and he has a great sense of humor. He was very…read morethorough inspecting a home we purchased, which was built in the 60's. He went through every little nook and cranny to make sure my family would be able to reside safely, and comfortably in our new home. He's also very responsive throughout the entire process. I'll look forward to referring him in the future. Thanks Ken!

Holy cow! I hired this company to do my home inspection and I have to say they went over and beyond…read moremy expectations! They get down to the nitty-gritty and document everything. They came out and were very professional and made sure that I knew everything that was going on before they left. They asked if I had any questions and never made me feel rushed at all. They found things that I would've never thought of...If I could give more stars I would... I totally totally totally would recommend this company!

James Rothrock with Quality Assurance was my inspector. James was extremely thorough, professional…read moreand courteous. James made sure that he spoke in terms that the everyday person could/would understand. If you're in the market for home inspectors, do yourself a favor and give Quality Assurance Inspectors a call.

this company recently did a home inspection for us on short notice- due to the seller request for…read morean expedited sale. Mike Schar and his team did a superb job- very thorough examination of every nook and cranny- photographic documentation and comprehensive comments on all of the inspected systems. They were professional- knowledgeable and prompt. would highly recommend this company and appreciate the great job they did for us

We went with Safe House because our realtor said to. They claimed they did 4 hours work in 1 hour…read morebecause they had 4 men do the job. My realtor and I will NEVER be doing business with them again and sending them to the BBB. The report we received showed pictures of random nails left on our roof, or a piece of outside siding messed up from a weed whacker (because it is a newer and nice home), so there was not much wrong with it. However, they FAILED to mention the mice droppings in the attic, the gaping roof entry access points that critters can get in to, the burrowed holes in the closets (6 of them actually, in 3 separate closets), the scratches at the bottom of some baseboards, and the burrowed holes in the backyard next to our cemented back patio! We moved from out of state so I trusted them to do things right! We got the keys and within 1 hr I was texting my real estate agent telling him we have mice. We immediately emailed Safe House to tell them about our findings and dissatisfaction, and sent them tons of photos as evidence, but they stated "they don't look for these things....." holes in a closet?!?! They stated "we don't go that deep in the attic." ...listen up folks, they said they don't go that far/deep in our attic, admitting they don't even check out the entire house!!! So we emailed tons of more pictures as evidence and they decided to ignore us. We had to call to get the manager on the phone, to which he asked for more photos, just to ignore us again. I am disgusted by their lack of professionalism, level of care, and lack of duties while on the job. My real estate agent told them he would cease business with them, and they didn't care. They still just ignored us and him. STAY AWAY from this company. Don't waste your $ on these guys who don't even do their job and INSPECT your home.

All I can say is wow! if you are the buyer purchasing a property, this is the company you want…read moredoing your home inspection because 1) they are extremely thorough; 2) they are honest and 3) their prices are fair.

Jake is a lifesaver! My mother is elderly and was very nervous about buying a new home. I did my…read moreresearch and found VA State Inspections. He was incredibly thorough and explained everything to my mother (often 2x) Extremely courteous and intelligent. This is a veteran who served our country and you can see how passionate he is about making sure people are safe in their home. My mom is now comfortably in her new home with no issues. Never buy a home without an inspection...

Prompt,honest, excellent customer focused service. I would hire Greg to do any home inspection I…read morehave in the future. I would also recommend him to anyone looking for a quality inspection for a new home.

Home inspection was very thorough and done with skill and professionalism. Report provided was very…read morehelpful in making important decisions. Thanks so much

Curtis was awesome, efficient and professional. Highly recommend their services. Turnaround report…read morewas fast and thorough.

The only time I would recommend this company for an inspection is if you're selling your home. They…read morewon't test windows if a bed or even a small, easily movable piece of furniture is near the window. They won't check doors if a small sofa is in front of them. They didn't check the GFCI at the electrical panel because someone was still living in the home, and they didn't inspect the chimney because a removable guard was in place. I would not recommend this company for a home inspection if you are purchasing a home.