Dino was so professional and easy to reach. He came out immediately when we told him we had a water…read moreleak from the toilet. He fixed our problem quickly and accurately before serious damages had occurred. Highly recommend Dino!!

Dino came out to access the water damage in our house due to the recent tropical storm. We have…read moreused Dino for years for plumbing issues, and he came out on a Saturday on a last minute, to access the damage. Fortunately the water damage was contained only to the living room. Dino has always provided us excellent customer service. He is honest, hardworking, and always there when we need him. I highly recommend Dino!

I was first referred to this company through my insurance. When they did a fantastic job restoring…read moreour bedroom after a rainstorm, I paid out of pocket to use them to refinish our hardwood floors, which we had ignored since moving into the house in 2003. They again did a fantastic job with this project, and I will definitely hire them again when we have big projects in the future.

Absolutely terrible experience. This company packed and moved our home, but when our boxes were…read moredelivered, multiple boxes containing tequila and canned food were completely missing.When I called the office, an employee named Alex was incredibly unprofessional. He claimed the boxes were delivered and made irrelevant excuses about finding beer caps at our house. When I told him that didn't matter, he said, "Look, I already told you there is nothing we can do," laughed at me, and hung up. He then refused to answer my callback.I called the main office and spoke to a supervisor. The supervisor apologized for Alex's behavior and then claimed the movers left some boxes inside a small closet. This makes absolutely no sense. Why would they clear out a closet, put missing boxes back in there, and then leave without telling us?Dishonest movers and completely disrespectful customer service. Avoid this company at all costs.

This is a fantastic business!! Rich is as honest as they come. And a true Gentleman. Highly…read morerecommend this business to anyone with asbestos/mold concerns. They know what they are doing. Quality by the book work.

After our torrential rains last spring, we had ceiling leaks and water in our walls. Evert and his…read moreteam did a great job walking me through all the steps of getting rid of the moisture and mold. They did the work quickly and efficiently and Evert was a joy to work with. Highly recommend.

I called AirClean to give me an estimate after a break in my acoustic ceiling. Vince gave me an…read moreestimate, and explained in detail what needed to be done, in a printed, detailed 8 page "Scope of Work" required by Cal-Osha & SCAQMD, as well as a breakdown of fees: General Demolition, Permits and Fees, Hazardous Material Remediation, Water Extraction & Remediation. He followed through by answering all my calls and questions. The AirClean estimate, although the most thorough, was the best quote$$ for excellent result. Highly recommend!!!!

We used Air Clean Environmental for the remediation of our smoke damaged home from the Palisades…read morefire. Vicente was great to work with, very professional and communicative. Juan and his crew did a great job cleaning out all the soot and ash in our home. It's honestly never looked so clean! Vicente also provided recommendations for pack out companies and people who specialize in HVAC cleaning. I highly recommend this company!

I had a pipe burst in my kitchen on a Sunday night and The Property Doctors were at my house within…read morea couple hours. They handled everything from water extraction, structural drying, and even checked for moisture behind the walls so there were no surprises later. The team was professional, communicative, and genuinely put my family's safety first. I cannot recommend them enough.

Fred was amazing start to finish. We hired property doctors to secure a second level deck that had…read morewater damage.. Fred was always prompt responding to everything from initial contact to appointment for estimate and all the way through wrapping up the job. Conscientious and active communication throughout the process. Honest assessment of damage and transparent pricing and detailed proposal. There just aren't enough stars for me to give Property Doctors! Highly recommend this business!

Najera has been great to work with. We experience the flood in our salon I contacted Nick about…read more8:00 in the morning they were there by 9:30 getting everything dried out with air machines and dehumidifiers to get us back up and running as soon as possible. Everyone has been very communicative and helpful during the process working with my insurance company to make sure everything was covered.I highly recommend Najera to anyone!! Thank you for all your help!!!

Did exactly as requested for a great price. Even split the work into two phases so that I didnt…read morehave to remove everything from my house. Only thing I have to complain about is they left a TON of staples in my brand new carpet, some that were half sticking out so caught my foot a couple of times. I understand it was needed to keep the containment in place but they could have spent a little extra time to remove them.

Better Late Than Never...I'll start by saying that in the history of positive reviews being long…read moreoverdue, this one should take the cake. Once upon a time (some 5 years ago) in the attic of a house in Southern California, asbestos contamination reared its ugly head - thus beginning our abatement saga. It all began one day with an innocuous visit from an AC company. The service person went into the attic for a routine inspection of the unit, and came down with the surprising announcement of having found a crushed air duct. This report was concerning since the old ducts were in some measure, comprised of asbestos material. Apparently, a worker in the past must have stepped on the duct and decided not to report the damage to us. Consequently, there's no telling how long potentially contaminated air was being blown through a compromised duct, exposing us to asbestos fibers. We were advised to not use the unit, and immediately contact an asbestos abatement company to remove the crushed duct. I'd seen and heard reports of people dealing with the nightmare of asbestos contamination, but now it was our turn. So what to do, where to start? The AC rep suggested a friend of his who ran an abatement company (which shall remain nameless), so I gave them a call, and spoke at length with a high-ranking person at the company, who assured me his team would do a professional and careful job of removing the damaged duct, along with replacing the other old ducts as well. Being wary of the risk of things going wrong, I hired a plumber I trusted (who'd previously re-piped the house) to be in the attic and videotape the abatement procedure. About a half an hour in, the plumber came down with an alarming report that the workers were failing to thoroughly wet down the ducts before crushing them and were recklessly stuffing them into plastic bags - causing plumes of dust and fibers to fill the attic space. He advised me to immediately cancel the "abatement" and hire an independent asbestos inspector to determine the extent of widespread contamination of not only the attic, but the master bedroom below - in which the "clean room" was set up. As we reviewed the video tape together, it was obvious the whole procedure was being improperly run. Where there should've been at least two clean room chambers, there was only one. Also, it was a windy day, and the crew had left the front door open, along with a window in the master bedroom, in which the clean room was set up - thereby allowing uncontrolled currents of air into the house during the abatement procedure. I called the company owner and told him my concerns about how the operation was being run, and that I wanted the procedure to stop immediately. The next week, I hired an independent company to take test samples in the attic and master bedroom - and the results were concerning. Not only did the inspector find asbestos fibers in the dust that now coated all the attic beams, he actually found a coal-sized chunk or two of asbestos on top of the furnace cabinet grate. After I provided the positive test results to the negligent abatement company, they refused to accept liability - even though I had irrefutable proof of their negligence on video tape. Had I wanted to take them to court, it would likely have been an open and shut case, since not only did I have an eyewitness with the plumber in the attic, but more importantly, a "see it with your own eyes" witness in the video he shot. But since I was dealing with an aging parent on hospice care, my main objective was just to make the house safe again as soon as possible, and avoid simultaneously dealing with the double-nightmare of litigation. Enter Fresh Air to the rescue! My first contact with the company was Erin McConnell. She listened patiently and responded with empathy, as I gave her the details of the nasty situation we were dealing with. I mentioned to her of having earlier contacted an independent remediation specialist, named Frank (whom Erin had worked with before), and she assured me of his professionalism in overseeing a Procedure Five abatement operation. Frank took samples in the attic and elsewhere in the house, to determine the degree of contamination. He said we'd need to evacuate the premises for two weeks while the abatement was taking place. He took air and surface samples to monitor progress of the abatement and reported the results to me each day. Though there were some setbacks, I credit Erin - with her pleasant and assuring demeanor, for keeping things on track and for mediating to completion, a successful abatement procedure - they just don't come any nicer than Erin McConnell - or companies more professional, than Fresh Air. So if you find yourself dealing with your own personal nightmare involving some nefarious form of contamination - be it asbestos, mold or whatever - then I highly recommend reaching out to the good folks at Fresh Air to help make your living space safe again.

I really hate leaving a negative follow-up review, mainly because Fresh Air did my original…read moreasbestos duct removal about 9 years ago, and they did fantastic work. I always said I'd bring them back for the next phase of the project--life just moved slowly, and here we are almost a decade later. I reached out again recently, and unfortunately, the experience wasn't the same. It took about three days to get a call back, which I didn't mind because of the excellent service I'd had in the past. The rep came out, I showed him the areas I needed removed, and we had a good conversation. He gave solid advice and said he'd send over a quote. Three days later, I texted to follow up--to check whether the quote had been sent or had gone to the wrong email. I never received a response. It's now been 3-4 months without any communication. Honestly, he could have reached back out to me and told me the job was too small, or that they weren't willing to take it on. Any form of return communication is always better than no communication. At this point, I'll have to take my (admittedly small) job elsewhere. I'm genuinely disappointed because I was looking forward to working with them again, but the lack of follow-up left me stuck. I wish my experience this time matched the first one, but I wanted to share an honest update for anyone considering long-term work or multiple phases.

Our house flooded, and in just 10 minutes of flooding, our home was destroyed. Bedroom, through…read morethe bathroom walls to both bathrooms, my office and our contiguous floors throughout the house. We caught it fast, and I knew to call ServPro. We had used a local servpro 10 years ago in Norwalk (CA) and I knew the company. What I didn't have last time was Adrian at ServPro Glendora. Adrian the project manager and his team showed up within 45 minutes of my call. They went straight to work to do everything possible to save my floors. Adrian worked tirelessly, side by side with our insurance companies, and remained in constant contact with me to make sure I knew what was happening and next steps. Having Adrian as my ServePro project manager ensured that my disaster was manageable. Thank you Adrian, we would have been lost without you.

Contracted this ServePro franchise to remediate water damage and they damaged our recently…read morerefinished travertine floors by packing boxes, demo-ing our kitchen cabinets, and drywall plaster without covering the floors as their work order stated they would. When it was brought to their attention, without concern, or requesting to see the photos we have, the owner deflected, immediately blaming us and the other trades who didn't create any debris, and he claimed we waited too long to report it (2 months), even though it was still a closed off construction zone that we didn't access, awaiting materials. Total disregard and disrespect to the condition of our home.