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    ProCare

    4.0 (4 reviews)
    Closed 8:00 am - 5:00 pm
    Updated over 3 months ago

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    2 years ago

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    Chris H.

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    2 years ago

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    Chris H.

    Thanks Therasa! We do our best to exceed expectations.

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    3 years ago

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    Live Well CPAP & Medical Supply - Respiratory Therapist exam/cpap fitting rm

    Live Well CPAP & Medical Supply

    (9 reviews)

    I had such an exceptional experience here! (Light years better than my Lincare experiences... I…read morekept trying to make them wrk, for yrs...but they clearly don't care!) This business does an excellent excellent job... every person (even the mgr!) was so genuinely helpful, & gracious & including when there was a snafu with my transportion home after the appt...they even assured I was safe until my ride finally showed up. Brittany, the respiratory therapist, actually not only assured my nose pillow cpap mask fit properly... she gave me samples of mouth tape to try... to see if we could minimize the air leaks that way... & definitely check out the products they highlight in their lobby... they had display of legit cpap pillow & more... they seem to be a one stop shop & quality education center for all things cpap! And I commend them for their excellent use of texting too, which aids those of use with verbal challenges (ie they are legit accessible friendly! Imagine that- a health care provider who actually understands communication accessibility disability needs! (Located off Fairview, been Cliff's Guns & Mr Formal...)

    I was at the Caldwell location. Excellent customer service. First time doing this not happy about…read morethe machine but needed to get it for many years. Hailey did a rock star class for review of the machine and mask for me . Still overwhelmed by all the cleaning,however I was told they will call weekly then tapper off till I fell completely comfortable with the machine. Great job again thank you to staff .

    Numotion

    Numotion

    (2 reviews)

    I rarely leave reviews, but I am hoping to spare others the pain of our experience with this…read morecompany. We ordered a wheelchair from this company for a child with a traumatic brain injury. It was ordered in July. On December 31st, an employee delivered the custom seat, made some adjustments, and said we'd have to bring the chair in to be widened for the seat that was supposed to be custom for his chair. Widening his chair would restrict it's ability to go through doorways. It has been a dismal experience. Each time we call is almost a step backwards, with the favorite response being "someone should get back to you next week ". How they are still functioning appears to be they are great at the sales side of the equation. There are other companies. Do yourself a favor and do some research before selecting this one.

    This company does not deserve one star! Below is my comment I posted on Facebook…read more.. So I got this chair, with power assist (Smartdrive MX2), with a cushion, from a company called NuMotion. (As shown in the picture). Took them over FREAKIN' year to get it all, but not after jumping through hoops with the circus they put me through. I go to the doctor they sent me to, to get documentation on the medical issues I have from pushing a wheelchair for 37 years, so that way my insurance with approve the stuff. 6 months later I get a call from them telling me to go back to the same doctor cuz they didn't get the paperwork in on time. They had 45 days to get them in. So I do that, and they are there with me at the doctor's office. When the doctor asks them, "What happened guys?" they blamed me for missed appointments and some other BS on their part. Fact is, I never missed an appointment because this was too effin' important of an appointment for me to miss. But yes, I did move an appointment out due to vertigo and being unable to drive. So then a couple months later I call to ask if the paperwork has been sent in to my insurance and get told that the doctor didn't sign the paper for power assist. Which I KNOW IS ABSOLUTE BS!! Don't hear anything, call back for a couple of months, and ask the same question, and get told that they are working on it. Then I give it awhile, call back and ask the same question, and get told they are reviewing the paperwork, by this time it's 5 months later! So I call back a week later and ask the same question, and I'm told they got the paperwork in a day shy of getting the paperwork in. So they almost missed the date AGAIN! So when I finally get the Chair, Smartdrive MX2, and cushion. I find out the cushion is not the size I ordered after I gave the guy the CORRECT SIZE I NEED to fit my chair. So he blames the company for the incorrect size, sends it back and gets me the size I told him in the first place. Now if all of the above isn't enough, I sit in the chair and my first statement is...the chair is too frickin' high! The tech is at my house when I say this and he goes over to my current chair, measures it and says it's 18." I say, "It can't be," he insists it is. So the chair seat itself is too short so they move the backrest back an inch, which helps a tad but it's still too damn short. The backrest... well it's a damn nightmare! I rest my back on it and it's so far back it's like lying in a reclining chair. When the clown tries to adjust it, it digs into my back and ribcage, CUZ HE ORDERED IT THAT WAY, then blames it on the company that built the chair!! Haha!! WTH!!?? That night I'm totally stressed out and crying, can't eat, can't sleep. So I sit down and I tell God you have to fix this. I hear in my spirit..."Go out and measure that chair." WELL...LOW AND BEHOLD...I discover it is not the chair that I ordered which WAS...seat depth: 16," seat width: 14" AND height: 18". IT measures...seat depth: 15," seat width: 13 ¾," and seat height: 19." So obviously they lied, deceived me and tried to pass this chair off as what I ordered!! When asked if I could get the chair I ordered, they said no that they already did too much work on this chair and that I would have to go to another vender and start the process all over again. Too much work!? Like what!? Moved the back rest back an inch!? They did not even say we're sorry and that they had made a mistake. So I gave everything back and I am now going through NORCO medical. Went back to the same doctor and he was pretty shocked and said he had nothing to do with it, which I already knew. So whatever you DO NOT GO THROUGH NUMOTION for your medical equipment!! They have a track record of screwing people over, all over the world. Just check the reviews on the Facebook website.

    ProCare - medicalsupplies - Updated May 2026

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