Took my son for an appointment for glasses and contacts. They did both the exams and then tell us…read morethey didn't have enough people to teach my son how to put the contacts in so they couldn't give him contacts. So my son who has been wearing glasses everyday for 5 years now has to go without being able to see for over a week till the glasses come in. That's why we wanted the contacts. Other than to pick his glasses up we will not be going back.

Overall not a positive experience. Staff is friendly but seems to lack critical thinking skills and…read moretraining. I will not be back again.

Always nice and efficient. Pleasant staff and doctors. My go to eye doctor for several years now!read more

Terrible experience! They nickel and dime you from start to finish. America's best for the win!!!!…read moreI would give 0 stars if it was an option.

Attentive and friendly service by both staff and doctors. Almost no wait time. Very professional.read more

Great service very informative and good if you have older parents. My father has dementia and can…read morebe a bit testy but the doctor and staff were patient with him and got him understanding the process.

I went here earlier this year for some new specs. I had gotten my eye exam completed at Target…read moreoptical which I love but was not impressed with their current selection. We went around to a couple different stores (in and outside of the mall) before landing at Pearle Vision. Although pricier, you were instinctively aware that the glasses were of better quality and the customer service was great. I didn't feel hounded or hassled at all as I freely took FOREVER to try on multiple frames. Keisha was great, being both very knowledgeable about the products and options, and assisting me in finding a frame(s) that complimented my face. She was also very patient. So, when it took me about 3 weeks to select 2 frames, she still worked with me as if I were a new customer or better yet, a loyal regular. I chose 2 frames and a pair of sunglasses all of which I love. I even returned to get the anti glare added on (which Keisha had recommended but I declined) after realizing it affected my driving at night and how I looked in pictures. Love the staff here! Check it out if you're in the market!

Nice people here. Not as "slick" and "polished" as Lens Crafters, but I left believing they were…read moreequally as competent. Well. As competent as mall eye shops go. People were in and out in a progressive manner for appointments. They even managed to work a few walk-ins in. The doctor, Dr. Amit, was very friendly, and really knew his eye stuff. I was impressed. Courtney, the office manager, got me in the door, with excellent customer service skills. How often do you hear that anymore? I think these folks try a little harder to BE good, and to give you GOOD, QUALITY service, because they know they're competing with the guys you see on tv all the time. I had a good experience, recommend these folks, and will be returning.

The staff who works with the customers is delightful but can not recommend the current eye doctor,…read moreDr. Brown.

I've had two exams with Dr. Tristan Brown and it's been a great experience both times. The…read morereception area was very kind and helpful also. Definitely will be returning to target optical in the future!

Horrible place to go. They gave me a prescription that was to strong and when I said something…read moreabout it they said that's your prescription like I don't know lol. I'm the one looking thru the lenses. The lenses on the glasses were to thick like a fish bowl. They didn't want to fix nothing. Horrible

DO NOT TAKE RAYBAN'S HERE FOR A PRESCRIPTION. My daughter took her classes here for a prescription…read more They never mentioned they didn't have experience with Ray Ban frames. They sent the frames to the lab and put in the wrong prescription. To make matters worse they damaged the camera and bluetooth and didn't want to take accountability for the damage. They returned the prescription fee and brushed us off to another optical place. I contacted their customer service who proclaims that there was nothing to do further. How about compensation for the lenses your lab damaged? It's been a month and I still can't get a resolution. Take it from me, just go to Lenscrafter.

Dr Dattolo has been my eye doctor for a-gazilion years (except neither of us are that old). I…read morefollowed her from a past practice because she did such a great job with vision therapy for my son (anisometropia). She's helped me with chronic dry eyes and glasses. Two years ago after Covid and a vascular surgery I realized I just couldn't see to read paragraphs. She's helped me with vision therapy, independent research, and now a remote appointment. This week I had a home EEG and needed good data for my neurologist. We met online and went through the things that make me snap, crackle, stutter, and twitch. I am very thankful that she's the resource I had available when these issues began.

This a a review for Dr. Dattolo. Although we haven't been to Eyes on Towne Lake, we used Dr…read more Dattolo for my daughter when she was at Roswell Eye Clinic. We LOVED her. We had lots of elective testing done for difficulties at school. I wasn't sure what testing we needed for my daughter, but after talking with Dr. D, she knew exactly which tests were necessary. Unlike my daughter, I don't have eye issues, leaving me lost at times with the verbiage used in office. Dr. Dattolo always answered my, sometimes silly, questions, without an ounce of judgement We miss her terribly here in Roswell! You're lucky to have her, Woodstock

Kayla was amazing and so wonderfully helpful! I'd ordered frames online, and she was eager to help…read moreme in getting them adjusted. Quick and easy experience!

I left one review for this "business" already because they refused to give me my Pupil…read moreDistance...simply refused....because they want me to get my lenses with them, which i received a quote of $465 for the lenses....compare that to any legitimate online lens sellers who charge under $200 and that includes all the coatings and covers progressive lenses and the bells and whistles. TERRIBLE service at this lens crafters. The only good thing about this particular "business" is that the woman who did the eye exam was nice. So Im writing this review because I forgot to mention this....they pulled the ole bait and switch about the eye exam. I called this location 2 days prior to my appointment asking if they accept Humana...they said yes, and I said how much will the eye exam be (I already knew the answer is no charge for the yearly exam) and she sure enough said, "Humana covers one eye exam a year"....ya with me here? So i go and get my eye exam and afterwards they said, "that will be $39". COME AGAIN????? You quoted me on the phone a free eye exam. Apparently, there is a new machine the optometrist uses that doesn't require you to dialate your pupils with those yellow eye drops, and that new machinery is what costs $39. Im a nice guy until you make me angry. They were silent about what to say regarding the LIE I caught them in at the checkout counter. (I brought no money with me because I didn't need any, or so I thought), so they asked if I could call them later and give them a credit card over the phone. So me being a good hearted family man, when I got home, I actually called and gave them the credit card number and was charged $39. The first thing the woman who answered the phone said, "Wow, you actually called us back!!!" I sure did because I'm a man of my word and a good person. I wish I could say the same about those dirty people. NEVER go to this location, and I'll never go to lens crafters again. It had been over 35 years since I had been to a lens crafters...I thought I would give them a second chance. As my previous review regarding the pupil distance being a secret every other optometrist from other legitimate businesses Ive seen in the past 35 years has given me the PD. It's mine, isn't it? Apparently not to these bozos. There is a reason there is an entire reddit community to vent and share horror stories regarding your frustrations with lens crafters, with plenty of unhappy people with similar stories from this exact location specifically. THE WORST service imaginable along with terrible people. They should be ashamed of themselves. There is a reason they have an average of 2 star reviews...and I would bet money the "good" reviews are fake to try and bring up that 2 star rating. Also, there have been a few random charges on my credit card I don't recognize after I gave them my credit card info over the phone. Im not suggesting anything, but...what do you think??? Hmmm... The way I see it, I should at least get my pupil distance number especially since i called back and paid the $39 (which was a mistake). I owed them nothing and they now currently are in debt with me for $39. Yes they are. An exact example of the bait and switch scam. Not telling the customer beforehand about the extra felonious charges is just plain ole dirty pool. TLDR: This place sucks and the people who work there are terrible people who practice shady and outright unethical and immoral actions Trust me and the other bad reviews.

I typically leave the optometrist glad I only have to do it once per year. I cannot explain how…read morepleasantly delighted I was that I left kind of bummed that I would have to wait an entire year for my next visit. Dr Lam was the kindest, most knowledgeable Optometrist I have seen. He talked me through everything they did, told me about things I should be aware of, and made me feel heard about my sensitivities to certain contact lenses. Not to mention the staff was so kind and welcoming (they even helped me with my little party crasher - my 4 month old daughter). Loved my experience overall, cannot wait to visit next year.

I have been coming to see Dr. Dorfzaun for over 50 years. He has treated my parents, siblings,…read morewife, and kids. 'Nuff said.