This place is just too expensive. I have insurance, but they don't cover anything. I usually walk…read moreout and spend about $600. The people are friendly, although I'm usually waiting while they're talking to friends or family on the phone.

I had to schedule an emergency appointment and they were the only ones to accommodate me the same…read moreday. The receptionists are so kind and always have a smile on. Dr. Kelly was phenomenal. He made sure I left feeling better. Highly recommend!!

Every visit I've had with this location has been pleasant. Myself and my two daughters all have…read morereceived exams and glasses from them. The staff is always welcoming and kind. Imani has such a gentle and calm demeanor and she's so knowledgeable about the products and processes she always helps smooth out any hiccups in the process especially helping me understand insurance coverage. Cody has came to the rescue a bunch of times when I need customizations on my meta glasses or a simple tightening and adjusting of our frames.

This is literally the most amazing location with the most amazing staff. Everyone is always so…read morefriendly and personable and do anything they can to assist you. I will drive out of my way for this location every single time!

My daughter and I always get our glasses from Target, at least for the past 3-4 years. We either go…read moreto this location or the Hiram location. Dr. Kristy is always thorough and efficient. She always gets you in and out. The eyeglasses selection isn't broad but it gets the job done!

I've been going with my family and I to Target Optical for the 5 years and this year it was just…read morethe worst experience. It them an entire month to get my son glasses. Nobody calls us to keep us informed on when it will be ready and everytime I called they just say sorry with no information to share. Fortunately we have choices and It's time to go elsewhere.

Always nice and efficient. Pleasant staff and doctors. My go to eye doctor for several years now!read more

Terrible experience! They nickel and dime you from start to finish. America's best for the win!!!!…read moreI would give 0 stars if it was an option.

This place never disappoints me with their wonderful attitude and great customer service. I…read moresometimes feel like I'm a difficult customer, but they never give up until I am fully satisfied with my glasses and my fit.

Just wanted to write a quick review on this place. I have seen Dr Julie Poteet in the past and she…read moreis amazing. She also specializes in Macular Degeneration which should always be a concern for anyone. She can talk to you about preventative means. I have also seen Dr Brian Mays giving that I wasnt able to get a rushed appt with Julie (poor planning on my part). That being said Dr Mays was thorough and awesome. Good to know there are two phenomenal Optometrists over at MyEyeDr in Cedercrest Acworth. Highly recommend both of them.

My daughter is a patient here and buys her eye glasses here…read more I have a pair of Maui Jim sunglasses and my grandson twisted the arms of them apart!! So my daughter recommend I take them here to see if they could fix them- so I did! I left them on the condition "we may not be able to fix this" but I knew they would be more successful than me!! Less than 30 minutes later they called me and said they were ready!! Yay!! They were so helpful and pleasant! I would definitely go here if lived in the area!!

UPDATE: I've been coming to this eye doctor for over six years and have always been generally…read moresatisfied with the care. The staff on the glasses side even know my daughter and me by name -- that's how long we've been patients here. Unfortunately, my recent experiences have been extremely disappointing. At my last visit with my 3-year-old, I arrived at 9:40 AM and wasn't finished until after 11:30 -- nearly two hours of waiting. I understand that delays can happen, but this level of disorganization, especially when caring for a young child, is unacceptable. When I came back for my own appointment, I waited over 30 minutes in the lobby before even being seen. I always arrive on time or early and schedule the earliest appointments possible to avoid long waits, but that clearly didn't help this time. It's very disheartening, because over the years I've purchased at least five pairs of glasses, two pairs of sunglasses, and two pairs of glasses for my daughter. I even planned to get another pair this month. Sadly, after these last two experiences, I've lost confidence in the practice. My family and I will be taking our business elsewhere, and my mother -- who was planning to start coming here -- has now decided not to. I truly hope the office takes this feedback seriously. Loyal patients deserve better communication, organization, and respect for their time.

Given the current state of healthcare, this place isn't bad, though it's not outstanding…read more The not-so-good: wait times. I had a 10:20 appointment, and I saw the doctor about 11:20. To be fair, the tech came and got me about 10:45 and did the initial scans; after that, I got put back out in the waiting room again and called back in for the doctor. I was with the doctor for about 6 minutes total. She was good, professional, and clear, but boy, did things happen fast. She did give me time for questions, but everything was happening so fast I couldn't think and then had several more after I left. The checkout lady, Mary, was very kind and helpful; she got me an appointment quickly and easily. Walking in was confusing; the check-in kiosks are around the corner from the entrance, with no clear signage, so I didn't have anywhere to go until I wandered around and check in via QR code. Not the best experience, but like I mentioned, options are pretty limited for healthcare these days. These guys were able to see me within a week, and, end of the day, I was satisfied with my care. Plenty of parking, easy entrance, clear signage to find the office (it's in a medical building with numerous other offices).

I have never had to wait so long!!!!! They dilated my eyes and put me in a waiting room for what…read morefelt like hours!! Absolutely ridiculous!! I will be finding a new eye care provider.

This place is great, good people that know how to get it done . In and out, no waiting for hours…read morelike my other doctors.

I have used Vision One for several years. I had a scheduled appointment today but the doctor was an…read morehour behind. This is not acceptable as many other humans' time (mine) is also billable. The front desk staff is rude and unhelpful. One in particular was answering a question for me and never made eye contact while she continued writing on whatever she was working on. They did not sound as if they cared that the 'cistomer' was being so inconvenienced. I am seriously considering changing doctors as this whole experience has left me very disappointed in Vision One in Acworth.

Took my son for an appointment for glasses and contacts. They did both the exams and then tell us…read morethey didn't have enough people to teach my son how to put the contacts in so they couldn't give him contacts. So my son who has been wearing glasses everyday for 5 years now has to go without being able to see for over a week till the glasses come in. That's why we wanted the contacts. Other than to pick his glasses up we will not be going back.

Overall not a positive experience. Staff is friendly but seems to lack critical thinking skills and…read moretraining. I will not be back again.

Better customer service. Stop charge customers for nasty food ! If a customer didn't eat the food…read more You should offer the something else or at least a discount. Customers should not be subjected to pay for nasty food they didn't eat. Horrible customer service!

THEY PAY FOR GOOGLE REVIEWS!!…read more I went to go order glasses online from zenni optical like I have done i years past. I couldn't find my pupilar distance on my prescription from them. I called and they told me that's NOT INCLUDED when you pay for an eye exam. They offered to do it for $25 if I wanted to come back. Funny my old doctor included this when I got my last prescription before moving to Georgia. They lost my business for life!!