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    ProActive Physical Therapy

    5.0 (3 reviews)
    Closed 7:00 am - 6:00 pm

    Services - ProActive Physical Therapy

    Physical therapy

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    3 years ago

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    Mike B.

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    8 years ago

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    Banner- University Medicine Orthopedics and Sports Medicine

    Banner- University Medicine Orthopedics and Sports Medicine

    2.3(6 reviews)
    4.4 mi

    Have had a good relation with all staff, Dr. Johnson, Dr. "A" , Kelly and Dyan at check in..until…read moretoday..the above know I,m deaf and have a brain injury. Had 1st appt with Kimberly Tucker...was supposed to see her 7 days ago but after1hr 20 min., nobody showed..except nice gal Carolina; who informed me That Dr Tucker still had 3 pts ahead of me. I had appts and meds I had to take,s so I told Carolina I.d have to leave. No one even told me, or others waiting, the doc was running late. That was 7 days ago. Today she was only about 20 min late..stuff happens. Tucker comes in.no eye contact, sits down at PC and starts asking questions. She looked up when I didnt answer and I pointed to my hearing aids indicating problem. APPARENTLY NO ONE AT BANNER HAD PUT AN ADvISORY IN MY CHART , "EXTREME HOH. " I explained hoe to commune with me..Talk SLOWLY and clearly and Ill hear here. Instead she keeps talking fast and LOUDER; making me adjust my Aids. She felt she had to dominate the conversation; even when I showed the memo from Dr "A" as to what needed to be done She kept elevating and reverting to fast speech. Finally she stormed out of Exam room. I waited for her to come back...had to check.. Carolina said '"she wasn't coming back to see me." Everyone out side heard her talking loud, then me having to respond loud that she was talking too fast. I have NEVER been treated worse by anyone at any Med facility. I.m 79 years old. Does she think I had a stroke to personally inconveniece her? I graduated from Medical School at the beginning of the AIDS crisis, worked in ERs at VA Phoenix, Tempe, Tempe St Lukes, Desert Samaritan,(clical rotations) Bullhead City, and 9 years home care in N.Y. as a Respiratory Therapist, ...for starters,, Ive never seen anyone treat a neuro- disabled person as Tucker did,.. ADA.."make reasonable accomadations for persons disablity...thats you. ASking some one to talk slower and clearer..not louder seems to be reasonable?..and refusing to see me because i ask? ADA enforcement is done by US Dept of Justice... Some one, who won,t identify themselve called PCS and two Sheriffs showed up in Lobby, embarrasing me. When they talked to me, and a nice gal, a Navigater;it was clear I was not the problem. At this point I suggest Banner involve RM for advice, ARVISORY. If you got to Banner Ortho, and have hearing/neuro disabiliy DO NOT see Dr Tucker. ON a HAPPY NOTE....... Everyboby else treated me nice today and I was able to converse with Deputies, Navigater, and gals at front desk.. hb because they talked slowly and clearly... HOORAY ADDENDUM. Events above that happened this morning were relative to Banner Ortho' and Sports Med. at INA RD. facility; not Ajo Way office. Sorry about that..My PC screen blocked out correct Facility. All the rest remains the same. hb

    Today I saw DR. Allison Lane. This is the second time I've seen her for a Synvisc injection for my…read moreleft knee. I made the mistake of going to a different Dr. since the last time I saw her. Big mistake. She is caring and enjoyable. Her touch is wonderful. I walked out feeling better and still feel better after several hours. The last Dr. was not at here and I could barely walk out afterwards. I won't make that mistake again. I highly recommend Dr. Lane

    Endean Ty

    Endean Ty

    4.5(4 reviews)
    10.3 mi

    The best doctor I have ever been to. Honest, knowledgeable, and direct. He paints a realistic…read morepicture of outcomes and expectations. I felt heard and understood and not rushed. It amazing how this experience provided me the support I needed to cope with my physical limitations. Thank you! Highly recommend

    I have seen Dr. Endean for chronic shoulder pain and knee pain. I had a decompression surgery to…read morereduce impingement on my shoulder done many years ago, and was sure I was heading down this path again. After ordering an MRI and learning it was more of a tendonitis issue, Dr. Endean was supportive that I had visited a rolfer who loosened the muscle tightness surrounding my shoulder, and sent me for physical therapy to strengthen the muscles and tendons. I was very relieved and pleased that he didn't rush me into another surgery and didn't scoff at the fact I found relief in a non-pharmaceutical way. My shoulder is pain free now. My next issue was a knee injury, which felt like something drastic. Again, after tests showed my knee was structurally okay and I needed to do more self-care and rest, my trust in his judgement as a thorough doctor who wasn't an aggressive surgeon became even stronger. However, when surgery is needed, he would be my choice. He did surgery to repair a torn meniscus for my husband's knee, which went great. He walked from the surgical facility to the car and had no pain. Dr. Endean is an athlete himself and seems to understand well how to best approach an injury with the best resolution and the least invasive process. He also has a great sense of humor and good bedside manner. His staff is very good and I have never had to wait for long periods of time, so the office runs efficiently.

    ProActive Physical Therapy - physicaltherapy - Updated May 2026

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