UPDATED: In 2025 I needed a new scooter. I remembered that Dave and Kim had been so helpful earlier with renting and sought them out for a reputable dealer. I had encountered a con artist who had a reputation of cheating people and I now wasn't sure who to trust.
It turned out they sold scooters and the entire process could not have been more wonderful. I was recovering from ill health, and they accommodated my circumstances very kindly. They brought a selection of scooters out to me, so I could try them and determine which suited my needs.
Knowledgeable, forthright, kind, and generous are words I think exemplify how they run their company. They know a scooter means independence to me, and they worked to get one to me quickly. I truly felt it was important to them. I so appreciated the personal service, and I see this reflected in the warranties and service policies they offer as well.
I now know that there are unsavoury characters in this field. It's why I think it's so important for people to know that Proactive is the direct opposite of that. It is run by people who truly care and want the best for you and will work with you to find the best solution.
I am in LOVE with my Shoprider and am out and about exploring my neighbourhood, running errands and flying through leaf piles. Can't wait to travel with her. Proactive Health and Wellness truly changes lives. read more