My friend and I visited here in August to get a pedicure. We chose the spa pedicure which included a food massage, hot stone, and hot towel wrap. I had no idea how much my feet needed this. We took art that we drew and they were happy to create our design on our toes! They put us next to each other. Even though it was Saturday morning, and busy we got in right away and walked out within an hour. Great experience. Will go there next time I'm in the area. read more

The Korean man in the rear of the shop doesn't seem for real ... I hope he is in the country legally. His work isn't the best. The manager of the shop does great work but is surrounded by people who are not that proficient... too much scuffing of your cuticles which is painful! read more

I don't think I really need to say much, because the pictures show the issue. Disappointed to spend $100 on and mani & pedi and this is what I leave with. Zero attention to detail. read more

See all

Not really happy with the way my nails look & the product left all over my fingers. Charged 70.00 & left unsatisfied read more

See all

Usually I wouldn't leave a review but considering how I was treated, I must do what's right. If your skin has a hint of tan, please bypass this business. Understand, I don't immediately shout "race card" or prejudice but that's what Pro Top Nails in Trussville is-RACIST. I've been a loyal customer for nearly 10 years and today I'm happy to depart from them. I started to notice when I come in for a pedicure, they seat me at the end chair or next to the end. The black customers are always seated at the end. I noticed a pattern towards the black customers. So I started my observation. On the first occasion, a family of 3 came in after me but were seated in 3 pedicure chairs before me. I spoke to the owners wife "Angie" who said they made an appointment. I wasn't convinced. I let it go. Each visit I noticed they would chatter amongst themselves when I walked in. They started to dedicate a certain tech for my pedicure. Today was the absolute final straw. It's three ladies ahead of me. One wanted a manicure and the other two wanted pedicures. Four customers came in AFTER me. Because I have been a customer for nearly 10 years, Angie is aware I only come for pedicures. She proceeds to ask everyone what service they wanted. She skipped over me so I wrongly assumed she knew what I wanted. The lady to my left looked at me as if to say, she didn't ask you nothing peasant. Five minutes later Angie comes around and starts assigning chairs. And what do you know, she put a lady and her young daughter ahead of me. I'm patiently waiting for her next move. She says to me, you wait here for a single chair and the two ladies next to me she assigns them pedicure chairs! A single chair? What's that? Oh you mean a chair at the back where another black customer is being serviced. I walk over to her husband and say, your wife put all the other women that came AFTER me ahead of me in a pedicure chair. Of course, he goes you getting a pedicure, we will get you. I say, the problem is she put them ahead of me. Why must I wait? I told him I've been coming there for years. I politely placed the nail polish back on the shelf and walked out. Never once did I raise my voice, but the people that went ahead of me knew I was there before them, but I was the only one not seated. They just looked at me while I'm speaking to Angie's husband. My advice would be to black women and men, do not take your business or hard earned money and allow someone to outright disrespect you. I don't beg no one to take my money. Many may not know but Andy left twice because of Angie. He was a wonderful man that did a great job. Research this business and read the reviews and you will see how Angie is described repeatedly as a rude and disrespectful person. I will make it my personal choice to inform as many people to stay away from Pro Top Nails in Trussville, Alabama. I always tipped well to the technicians but I cannot continue to give money to a business that treat you based upon the color of your skin. If I had known 10 years ago, I would have never given them two cent. You've been warned. read more

Went for my daughter's birthday with 5 of her friends. Sign states nail polish is $10, no manicure. Female owner argued $15 for nail polish and that she was giving me a discount. The male owner told me $10 for nail polish. I will never return to this establishment. The prices are not consistent and the sign is false advertisement. read more

Pro Top Nails - The pricing of the establishment - Nail Salons Near Me - Trussville, Alabama

I've been going to pro top for a few years. It is consistently average. If you're looking for something special or exceptional customer service, this probably isn't the place. However, if you want a basic mani or pedi then I would go here. The manager can be pushy, but once you get past her everyone else is very nice and does a good job. It's always clean and organized. read more

I really liked the shape of my nails and the gentleman who did my nails. He was very nice and did a really nice shape like I wanted. But the nail polish is no where near close and the gentleman changed one of the colors for me but the colors aren't what I wanted. The lady was rude when I ask for another coat to make them darker on the end. I will come back but I'll be more vocal about what I want because $65 is not worth what I got. read more

Pro Top Nails - The shape looks amazing and the acrylic isn't chunky. - Nail Salons Near Me - Trussville, Alabama

See all

Today I stopped by Pro top nails to get two nails repaired and a polish. This is my first time going to this nail salon and today I chose to go there for convenience while I was waiting on my daughters to finish dance class nearby. I was given a pretty, nasty look from the lady that greeted me while inside. Actually, she did not greet me at all. I had to speak to her first. I asked her if I can get the two nails replaced and have my nails polished. She proceeded to tell me that they didn't have an acrylic person today. There was a nail salon full of people. How could they not be an acrylic person there in a nail salon?!? I immediately realize this was a lie. I could actually smell the acrylic while I was there. Needless to say, I will never return. Based on the other reviews this place does not come highly recommended. read more

I absolutely love the nail tech that does my nails but the owner is rude. She gets extremely close in your personal space when speaking. She doesn't give you a chance to pick a colour before she rushes you to sit down in somewhere chair. If you can overlook the owner, you will be fine. read more

I have been using Danny & Angie at ProTop in Trussville for 11 years. I have used SO many nail salons, even when I moved out of town for 5 years, and Danny still was the only one that could do my acrylics RIGHT and for them to actually stay on for 2-3 weeks without popping off. They are some of the sweetest, most genuine people you will meet. And they know what they are doing. (I am picky) Their shop is beautiful and they have bomb massage chairs that even have charging ports. I highly recommend this shop! read more

Pro Top Nails - Nail Salons Near Me - Trussville, Alabama

See all

Will change prices based on nothing but how much they like you that day and never do a consistent job.

I went in yesterday just before 5pm to get a gel mani and pedi I didn't have my nails done even 4 hours when the polish peeled off whole fingers I have never had this happen before I paid $100 dollar that's $45 gel mani $55 gel pedi and $5 tip and my nails are awful not even 24 hours later. And I didn't do anything strenuous with my hands after less than 24 hours of getting my manicure I only have 3 nails that still have polish on them at all. read more

My friend and I arrived to the salon and it was two workers outside of building , I said hello and got no response they just started blankly while me and my friend walked to the salon ... she asked what we wanted , and when we told her she literally said she wanted to go somewhere else . Never again read more

I am thoroughly disgusted and disappointed about my last visit to this establishment. I must say,however, that in the past, I have been quite pleased with their services. On this day that was definitely not the case. I went in for a manicure and pedicure. I did not have an appointment, so as a "walk-in", I knew there might be a wait. I was fine with that. The wait ended up being 40 minutes. (People came in after me and were serviced while I waited.). Finally, I was told to sit in a pedicure chair and waited another 15 minutes. Then I was told to go to a manicure table. After 5 or 10 minutes, I was sent back to to the pedicure area. Waited about 5 minutes--nobody came to do my pedicure so I left. By the way, 2 of the people who arrived after I did were ready to leave when I left. This treatment was totally unacceptable and a complete waste of my time. In addition, the owner had on a mask, but none of the workers did. I did not see any sanitary precautions taking place such as hand washing or wiping down stations between customers. read more

This is my favorite place to get my nails done! I've never been turned down for anything I've asked for! I can show them a picture and they match it perfectly!! read more

Pro Top Nails - Dipping powder with gel design - Nail Salons Near Me - Trussville, Alabama

Went in to try it out as I'm new to the area and need to find a good nail salon. I asked for a basic pedicure, not a spa pedicure or anything. Pedicure was absolutely the most basic pedicure I've ever had. No pumice stone, grater, hot wax...nothing but removal of polish, filing nails as I had already cut them, pushed back cuticles, applied new polish and not really even a foot massage, she brought out some warm stones and basically rubbed them on my feet for less than one minute. I got to check out and it was $40.00 for nothing! I did state my surprise at the price for a basic pedicure and let them know I will not be back. read more

The staff are very nice, but the owner is rude and can be mean. I heard her make a customer feel very sad and uncomfortable because she picked a color that she was "too old for". I have heard many long term customers are not coming back because of the rude/mean attitudes from the one person. Again, the rest of the staff is nice and friendly. read more

first and last time! rudest nail salon! asked for manicure but got a nail polish instead! wish I had read reviews before I came here! read more

Lynn is amazing! She took her time and my nails turned out great! She did exactly what I asked, which I really appreciate. It's hard to find a great nail tech these days. Thank you, Lynn! read more

This place used to be amazing. Now they rush through and do sloppy work. I told Tony my nails were not dry today and he insisted they were. They look awful and pitted just a few hours and $70 later. He also didn't clean up all the SNS powder he got all over my fingers. Zero attention to detail. I will never return. read more

Pro Top Nails - Nail Salons Near Me - Trussville, Alabama

I came here to get my nails done as a gift from my father for christmas.Thinking it would be a great place , until the the male that did my acrylics asked how long i wanted my nails.I asked for the medium length of nails and he refused to give me that.First i came in with my normal nails then he cut them down and put on my acrylics as the same length of my normal nails.Second the male decided to file my skin around my nails raw (included in the pictures ).Also this was not the only time the same exact thing happened to my older sister an hour later.My review ok this place is a -5 out of 10.NEVER GO HERE , unless you want to be pissed off and having to make a nail review so that it doesn't keep happening to other people. read more

Pro Top Nails - Nail Salons Near Me - Trussville, Alabama

See all

Never going back!! My sister and I were given gift cards so we went in to get SNS removed and get manicures and they were so rude that we didn't want to get SNS again. we cannot have SNS for school, she is in PT school and Im in nursing school and they were so rude. talking so much in their language about us obviously. it was ridiculous. if you don't want to give manicures then remove it from your services. but we are paying for a service and it should be done well. and it was rushed and they were rude. read more

I won't be back. Chopped a chunk out of my finger. Put bleeding finger in dipping powders.

On today I dropped in for my normal pedicure only to be approached by one of the staff asking what services that I would like to have performed. I informed her that I would like l the spa pedicure. She then went on to look me up and down as though I was not welcomed. Then she informed me that they only take appointments since, COVID. I explained to her that I visited the established at less two or three times within the last 2 months and had never made an appointment. The staff member then informed me that it would be a 30 minute wait. I have no issues when I have to wait, since it was drop in. However, I do take issue with the employee indicating that it is an appointment only establishment, when that has not been the case previously. Please know that I do not make racial allegations frequently or without much consideration. However, I do believe that was the case. I was wearing my hair in a natural style and was casually dressed. The employee was in her 30's, 5' and probably weighed about 140-150lbs. She typically manages the flow of the technicians. Needless to say, I will not support any business that does not treat any clients equally. read more

So I have been here probably 10 times and usually never have an issue, it was the salon I was willing to commit to since they perform good work. until tonight - I walked in at 6:10 asking for SNS only, no manicure or anything extra, also on my real nails. It lists on their website that close at 7:00pm, I spoke to a man outside & he told me they were still open. After I went in the owner (woman) told me to pick out my color and stood over me the entire time I was looking, acting annoyed. She then told me I would have to pay $50. I let her know I had never paid that much for SNS there and she argued with me. She then looked at me and stated they were closed. Safe to say me & my family will never be back there again. It was the biggest forms of unprofessionalism I have seen in awhile. She is rude and inconsiderate. I have attached proof of their website hours and my bank statement from 9/1/21 stating I paid $40 with a $4 dollar tip. read more

Pro Top Nails - how much I paid on 9/1/21 for the service - Nail Salons Near Me - Trussville, Alabama

See all

Hai refused to give me a manicure, all my nails are different lengths, they're not the shape I asked for, their colors for SNS did not match the display options, and to make it worse, he told me I was inexperienced with getting my nails done when he just wasn't meeting my expectations. He made fun of me and my requests- this was the worst nail experience I've ever had. On top of all that they charged both my friend and I $60 a piece for basic SNS nails. She initially tried to charge me $80 until I picked up a brochure and saw that SNS started at $40. This was not even close to being worth $60. Is 0 stars an option?? read more

Check out my "Ombré nails" I usually never complain nor post bad reviews but after paying $52 I definitely expected better quality work than this. It looks like if someone was practicing on me rather than professional work. At this point, I'm wondering if the lady that did my nails is even certified? Completely unsatisfied. read more

Pro Top Nails - Check out my "Ombré nails" - Nail Salons Near Me - Trussville, Alabama

Only place I will go to get my nails done!! Always phenomenal service and nails I swear by this place and once I bring my friends they realize why it is truly the best. read more

The worst pedicure I've ever had. First, although everyone was wearing a mask, there were way too many people in the salon. Very few people 6 ft apart. I had an appointment and still had to wait more than 30 minutes for the pedicure to start. The pedicure was very fast and not good. Barely trimmed my toenails and cuticles. This is not money well spent. I recommend choosing another place in Birmingham. read more

The owner was rude to me. This salon has a habit of calling their White customers before their African American customers. The African American customer will be in the salon before the White customer. The tech at the front table will come to the front and ask the White customer to sit in a certain chair. The tech will ask who came in first, well why sign in on the kiosk, The owner came to me personally and asked to come back the next day, because it was 5:00 and it would take them 2 hours to finish the customers they had in the salon because of COVID-19. When I walked out of the door he waited on a White woman and her daughter. The White daughter wanted a gel manicure and I wanted a gel manicure. The other White customers did not leave out of the door with me. When I questioned the owner about it, then he came up with they had an appointment. Not true. The White mother came through the door asking could they do a child's gel manicure she said nothing about an appointment at that time. I watched that salon for 1 hour and 15 minutes and every White customer went through those doors stayed in the salon. 3 times I had to ask them about their practices. First time was about waiting on customers who entered the salon after me (White customers), second time was when a tech was going to use equipment that was not sterilized. All he did was smear some alcohol on them. I did not let him touch me. Third time was today when the owner asked me to come back tomorrow, but all the White customers stayed and kept coming in after I walked out of the salon door. I felt like this was prejudice shown toward me. And the owner and the tech at the front table are very rude. So that means my money is not green enough for PRO TOP NAILS in Trussville, Al. read more

I came with my friends here because it has great reviews. It was a big disappointment. My nails look bad, I should have went somewhere else after the pedicure. My friend nails turn out ok. Maybe I was having bad luck with that nail tech. read more

Very nice salon with friendly employees. Had a great pedi...with hot stones!! I had never had hot stones before. It was a lengthy pedicure too, very good massage. Will definitely be back. read more

whenever i go here my nails are always slightly uneven and very thick. they rush when doing your nails and my nails always have bubbles with the SNS they do. read more

Worst salon I have been to in Trussville. I told the tech I did NOT want dip powder not once, but 5 times. She then cut my nails too short, and made them look like blocks. Her husband (assumption) tried his best to fix them, but they are a mess. They are too short, and have no shape to them. I came to this Salon once before and had no issues, but this time was awful. I so badly just wanted to get out of there even before they were finished. I feel that the lady that did my nails must have been an owner because she was directing the flow of traffic in the salon. She was rude that I wanted a full set, then rude about me not wanting dip powder. From now on I will drive 10 more minutes to Gadsden nails where they never give me issues about what I want. read more

The owner's wife is a rude mean woman whose customer service skills are near non-existent! I went in for a polish change and pedicure and she did the removal of the polish and I did not get a manicure and it seems she got mad when I talked about my cuticles, she took a deep exasperated breath and proceeded to tell me I never want a manicure. Very rude and argued about it. I said if you recommended it, I would get it but she said you never want it. Maybe because you do a poor job or maybe I don't have time or better, I had one done with a better nicer nail tech! I paid the 20 bucks and left the nasty business owner. Her husband is much, much nicer. WILL NOT GO BACK. read more

First and last time today at Pro Top Nails. I typically go to another nail salon down the road from this salon, but I had been sweetly gifted a gift certificate from someone for this salon. I got a basic pedicure (my gift certificate amount) and a manicure, and while the pedicure was satisfactory (the massage was amazing, though) the manicurists (someone different from the pedicurist) did a very sloppy job on my manicure, which took less than 15 minutes (about 1/3rd of the time that my regular place spends on my manicure). I don't do anything special (gel, acrylic, etc) but just always prefer a basic manicure and the tech seemed to be annoyed that I didn't want gel. She then very hurriedly rushed through the job (doing a lousy job on my cuticles and nail prep, which is such a big part of a great manicure) and didn't even condition or massage my hands like my regular place does. Honestly, it took her about 1/3rd-1/2 of the time to do my manicure than the place I normally go to. While I am very grateful for the free pedicure I received (via the gift certificate), I will not return here again. In all, the price is $13 more for a pedicure/manicure than what I normally spend. For the price, definitely not worth it. read more

First, I never post negative reviews, but this was over the top. This was a very expensive service for me. The male that greeted my daughter and I was very nice, but the female nail tech looked like she was mad at the world, barely spoke two words, and was very rough removing my polish (I am a tough girl, no sissy here) and seemed annoyed when I asked her to shape my nails. She left them rough on the edges, but I did not say anything, I just wanted to get away from her. She did a terrible job on my manicure likely due to the rough scraping and handling. The male did my daughter's nails and talked casually to us both while his female counterpart roughed me up and scowled. Two other ladies did our pedicures (thank goodness) and they did a very nice job and were pleasant and friendly. The big surprise was when I paid, a whopping $168.00 for two of us plus a $10 tip to the ladies that did our pedicures! I am not sure what cost so much, I did get gel polish, my daughter got full set dipping powder. We have never been charged this much at other salons and have never had such an encounter with a rude nail tech. If she doesn't like working with people, maybe she needs to do something else. Save yourself the trouble, frustration and the money and go somewhere else. If you go here, make sure you avoid what appears to be the female owner of the place. read more

Went in for a brow wax. The man who greeted me was very nice. The tech, however was extremely rude. Didn't say a word to me the whole time and glared at me like I had done something wrong. She totally screwed up my brows. Not only was she extremely rough and callous, she made them terribly uneven. When she handed me the mirror and I saw them, I asked her to even them out and she proceeded to take the tweezers to the thickest part of my brows and just yank as hard as she could. I'm not a baby when it comes to getting my brows done. I've gotten them done every month for the past 5 years without any bad experiences or much pain at all, but this hurt. I finally just told her to stop and I got out of the chair. We went to the counter where I could pay her and she took off with the next guest before I was even done signing my receipt. Very unprofessional. An employee like this will ruin your business. read more

Pro Top Nails is NOT CLOSED nor has it been closed in the over three years my wife and I have been going there. Best place for nails in Birmingham. Very clean, very sterile, and good price. In fact they just recently remodeled the whole salon. read more