My car had a major engine fail. Pro-Align fixed my car quickly. They communicated thoroughly, and…read morequickly. I originally chose them due to good customer reviews. The cost of services was on target with average cost in my area. The workmanship, professional and friendly atmosphere was worth it even if it had cost more.

Great Company, Great People, and Great Service. I highly recommend!! Quality of work is amazing.read more

A bit messy when they're done under the hood. Oil drips along the front grill radiator shroud on…read moretop of the valve cover it on hoses. This after I asked the attendant if there was any mess under the hood. The team needs to have raised awareness to keeping things tidy under the hood of the car as many owners do, in fact, look and maintain their vehicles themselves. Keep it clean folks. Team seem to have knowledge of what they're doing. And present you with options for equipment filters, and other products.

First time I've used.Valvoline for oil change. Sent my teenage daughter to get her 2020 SUV…read moreserviced and later that evening she called me because the low oil level light came on. Ended up having to go buy a quart of oil to put in the car. Called the manager the next day and he told me we could bring it by to have it checked for a leak as if I didn't know what the problem related to. Never offered a discount on future service or anything other than "let us know if you have any more problems with it". Yea - I won't be. Called corporate and they gave me a 20% discount code but not sure that I'll be back as we discovered a week and a half later that they also left all of the caps on her tires loose and one cap completely off which caused her air to leak out. Back to Express Oil Change or Halvoline we go!

Fast and very friendly in and out in less than 10 minutes. Of course depending on how busy might…read moretake longer , but they waisted no time. First time I have been here

Only place I go for oil change and tires. Brad is great! The service department is very fast and…read moreefficient, very competitive pricing!

DO NOT BELIEVE ANY of the EMPLOYEES WHO WORK HERE !! February 2025…read moreTerrible Tire service & tried to up sale me a battery - the wheel balancing appeared on 3 of the 4 tires. After driving on the interstate the next day, two tires were missing the lead at the end of my trip. I did notice the drive changed during the trip. Visited Mavis location in different town and they rebalanced the tires. All 4 have lead now and drives great!!!! When this Decatur location phoned me to say the tire rotation and balance was complete but my battery cranking power was only half of the charge and was a danger. They recommended to replace the battery. Mavis battery price was too high. They asked me to buy it and bring it to them to install. DAH, Auto Zone will install for free and give me a core credit that Mavis would not honor. Auto Zone tested the battery and surprise, it was producing the maximum crank for the year old battery!!! It's end of March and battery is still performing great. WILL NOT GET RECOMMENDED EVER - too many other choices around to use this location for anything. I spoke with all three staff members who worked there, so they all tried and failed with service and honesty.

Had the tires on my car rotated for free (they're running a coupon special for the free rotation…read moreduring February). Got there at 8am and was out by 8:20am. The manager at the Decatur, AL location (I didn't get her name) was very helpful in giving me info regarding tires I'm considering to purchase. Great service, great people, great value...thanks!

Tire Discounters in Decatur offers a professional, customer-focused experience with a wide…read moreselection of tires and services. Customers consistently mention friendly staff, clean facilities, and efficient service, along with fair pricing and solid workmanship. It's a reliable option if you want a more full-service, well-known tire shop in the area.

I made an appointment for 1pm. I arrived 10 mints early. I checked in and sat in the waiting room…read more 2pm. My car was still sitting where I left it. Went back to the desk and was told "we only have 1 technician working". Got my keys and left. They didn't seem too bummed to see me go. Went to Minor Tire and they got me right in. Don't bother making an appointment and they won't care if you show up or not, apparently.

I brought my vehicle to Pep Boys for a tire rotation since I purchased my tires there. I was told I…read morewould receive an emailed receipt, but it was never sent. More concerning, during the tire rotation my center cap was broken. I immediately brought it to the attention of the employee who performed the service, and instead of taking responsibility, he tried to argue with me. I then spoke with a supervisor/manager, who acknowledged the issue and promised they would make it right by replacing the center cap. It has now been exactly one month, and I have heard nothing--no follow-up, no replacement, and no resolution. This experience shows a lack of accountability and poor customer service. I expected better communication and professionalism, especially for damage caused during routine service. I would appreciate someone from Pep Boys corporate reaching out to resolve this matter.

Beyond disappointed with these idiots. Our car was towed in for a cooling system issue. We told…read morethem that. They were more concerned about the low level of Gas and failed to diagnose a faulty water pump. Instead they tried to tell my wife the tires were Dry-rotted and the heating pump was bad. Neither were true. Had it taken somewhere else, less than fifteen minutes we had the correct issues highlighted. Common sense is a super power I guess.

Outstanding shop! Fast, friendly, and affordable. Can't say enough good things about them.read more

Outstanding customer service and nice employees. It was quick and cost efficient. We were driving…read morethrough on vacation and needed a quick oil change and this is a great place!

We went today and received excellent care with bonus coupons because a man went in front of us in…read moreline. A woman did our full service oil change. I wish I could remember her name to give her 10 stars. Very thorough and very nice.

They told me they ordered strut nuts for van. Told me to come early in the morning and they would…read morehave them after ordering from dealership. Went by 3 days later like I was informed and was told order was not in yet. I call dealership and was told they call and price nuts ( which was $4.00 ) but they didn't place order. I call and cancel and took to Pep Boys and found out that the bolt on one side was almost out. Which would have caused a serious accident. The van was missing 2 strut nuts which they kept putting me off. Do not, I repeat Do Not do business with theses people. I would not let them put air in my tires. You've been warned !!! Would give all zeros if I could.

Tony's Mobile Mechanic is an absolute lifesaver. When my brake lines failed, he came out to my…read moreplace multiple times so I did not have to pay for a tow truck. That alone was a huge help for my situation. He diagnosed the issue, got the parts, and completed the repairs right in my driveway. The convenience was incredible, and the quality of his work was excellent. Tony is a genuinely great guy. He is professional, knowledgeable, and very reliable. He responds quickly over text, communicates clearly, and made the entire process stress-free. Paying was simple and convenient since he accepted Venmo. As someone trying to keep costs low, I really appreciated how affordable he was and how much he worked with me to make the repair possible. If you need someone trustworthy who truly goes above and beyond, Tony's Mobile Mechanic is the person to call. I am extremely grateful for his help and will definitely reach out again in the future.

I made a request for my brake pads to be replaced. I was given a flat rate price for each axle and…read moreeven recommendations on where to shop for the parts. He offered to pick up the parts before arriving at my location, although I bought them myself for convenience. At the time of the review, I only had the front brake pads changed which took less than an hour from the time he arrived. Very quick and professional. He had all the right tools and experience.