I was visiting family in town and discovered a screw in my tire, called around got quoted $40…read morebecause i have 22s and pep boys got me in and out under 40 minutes for only $25! Friendly staff and hard working.

I brought my vehicle to Pep Boys for a tire rotation since I purchased my tires there. I was told I…read morewould receive an emailed receipt, but it was never sent. More concerning, during the tire rotation my center cap was broken. I immediately brought it to the attention of the employee who performed the service, and instead of taking responsibility, he tried to argue with me. I then spoke with a supervisor/manager, who acknowledged the issue and promised they would make it right by replacing the center cap. It has now been exactly one month, and I have heard nothing--no follow-up, no replacement, and no resolution. This experience shows a lack of accountability and poor customer service. I expected better communication and professionalism, especially for damage caused during routine service. I would appreciate someone from Pep Boys corporate reaching out to resolve this matter.

Needed my oxygen sensor replaced and the staff was absolutely incredible, both knowledgeable and…read morekind. They didn't try to sell me anything I didn't need and they got the job done very quickly! If you need a good and honest mechanic Pro-Tech is the best place to go to!

My contact was Paul. He was very quick & kept his word. The team installed some headers on my…read moremustang & they had it done the same day. Alot quicker than i anticipated & i have had zero issues after their work was complete. Would give more stars if i could. Highly recommend to let them do work on your vehicle!

Outstanding shop! Fast, friendly, and affordable. Can't say enough good things about them.read more

Outstanding customer service and nice employees. It was quick and cost efficient. We were driving…read morethrough on vacation and needed a quick oil change and this is a great place!

A bit messy when they're done under the hood. Oil drips along the front grill radiator shroud on…read moretop of the valve cover it on hoses. This after I asked the attendant if there was any mess under the hood. The team needs to have raised awareness to keeping things tidy under the hood of the car as many owners do, in fact, look and maintain their vehicles themselves. Keep it clean folks. Team seem to have knowledge of what they're doing. And present you with options for equipment filters, and other products.

Ivan and Dennis were outstanding at their jobs! Thanks again! I'll be a repeating customer.read more

I came here on Father's Day to get my oil checked before going on a road trip. To Valvoline's…read morecredit, they told me I did not need an oil change, which I actually knew, but wanted it checked anyway. I asked them to please check all my fluids and the air in my tires, which they were happy to do. The technician told me I needed break fluid. I found this interesting, because my car had just turned 40,000 miles and I had never in my life added break fluid to a vehicle. He said to take it to a brake place and mentioned two, and have my brake pads checked and the fluid adjusted. After getting home, I thought, "Why didn't he top off the brake fluid?" I went back the next day and was told "they don't do that," and they suggested going across the street to Tire Discounters. Tire Discounters told me that brake fluid is not something people "top off" or add at home due to its flammability and that they needed to schedule me an appointment to have the brake pads checked. This was a huge waste of time and effort that should have been explained better and more thoroughly by the Valvoline Team. Thankfully, the car checked out great at Tire Discounters and they did not charge me anything and I've had no issues with the car. I had to knock a star for the poor communication with the Tech at Valvoline. Also, I don't like that Valvoline doesn't check your brake lights, head lights, turn signals and horn. As you know, its impossible to check these things yourself. I had them replace my rear window wiper blade and, to their credit, they did a good job on that.

Excellent customer service and very knowledgeable of their job and products used to service my…read morevehicle. Worked as a team and were all very polite. Friendly and welcoming greeting and let me know they appreciated my business as I departed. Will definitely use Valvoline Instant Oil Change again.

Quality service. I stopped by while on a trip to the Birmingham area and would stop by this…read morelocation again if I needed an oil change again.

The guys were so attentive, polite, and fast! They offered me ice cold water when I pulled up,…read moreexplained the oil change options, and completed the service in less than 10 minutes while I waited in my car. I'll definitely be back!

Awesome place for an oil change! Everyone was very thorough and kind... didn't try to upsale or…read morepressure me but also made sure I was taken care of. Highly recommend!

Came in for the first time and got my oil change. Everybody was very friendly…read more My oil was changed very quickly and the value is great i would definitely come back again

Super quick oil change - inspected lights and air filter, refilled wiper wash, added air to all…read moretires, very helpful with questions and very professional. Signed up as a customer and should be getting coupons for next time. Thumbs up!

Stopped in today for an oil change. I really appreciate the friendly and speedy service. The…read moretechnicians made me aware of parts that I may want to change soon, and gave me the option to do it now or handle it later. Their advice was very helpful. The cost of the service was affordable too. Great job guys!