Tire Discounters in Decatur offers a professional, customer-focused experience with a wide…read moreselection of tires and services. Customers consistently mention friendly staff, clean facilities, and efficient service, along with fair pricing and solid workmanship. It's a reliable option if you want a more full-service, well-known tire shop in the area.

I made an appointment for 1pm. I arrived 10 mints early. I checked in and sat in the waiting room…read more 2pm. My car was still sitting where I left it. Went back to the desk and was told "we only have 1 technician working". Got my keys and left. They didn't seem too bummed to see me go. Went to Minor Tire and they got me right in. Don't bother making an appointment and they won't care if you show up or not, apparently.

I took my car in right at 8am. They were filling up with work fast within the first few minutes of…read moreopening. The tire/brake center is behind the building you see from the street. I just drove my car 11 hours from Virginia, so I wanted to make sure my brakes and everything was okay. They drove my car around and checked it out, gave me a call and said it is fine. I appreciate the honesty! I will be coming back here if my car needs servicing.

Taylor at Express Oil came back and made things right. I am pleased with the outcome.read more

WOW! I have never had such a pleasant experience getting my car serviced as I had today. I always…read moreleave feeling like I was rushed to make decisions, cheated, and just treated like another number. Not here!!! The experience I had at Goodyear was exceptional. I booked an appointment for a new set of tires a few weeks in advance and was in and out today in under 2 hours. Ken was knowledgable, honest, and kept me updated through the whole process. He even called me a week or two before my appointment to let me know the tires I had picked out had come in if I would like to get my car in sooner. When I arrived today he was prepared and had even printed out a quote on different tires that were better than the ones I had selected online, but had a rebate on them, so they would have been the same price as the ones I was going to get. I never felt like I was being upsold, and really felt like Ken and his crew took care of my vehicle well. The experience was so wonderful, my boyfriend decided to go ahead and get himself a new set of tires as well and Ken was able to fit him in no problem. I really appreciated the experience and will be taking my car here for as many services as I can and will be recommending this location to everyone. Very trustworthy and service was outstanding. The comfort of a good experience and quality is absolutely worth going to Goodyear. Can't say enough good things about Ken!!

Customer service has declined under new management. The new manager is not as nice and the front…read moreis left unattended with customers waiting.

The service and the staff ( Joshua and Jay) were great. They got me right in, serviced my car, and…read moregot me back on the road again. I got a good deal on getting my tire fixed and a new set of wipers I will definitely go back and I will definitely recommend Mavis to my friends.

drained my transmission instead of oil. Has cost me close $200 in towing fees, 200 on a second…read moreopinion. 250 on a third opinion for them to say I was 3 quarts low on transmission fluid and it had clearly been messed with recently since it is right beside the oil pan underneath my truck. I knew something was wrong the second I got my truck back. the last time I went here for an oil change I asked for a tire rotation and they did not provide one. despite it being verbally agreed on and listed on the receipt. they also didn't reset my check engine/oil change light. Would not recommend going here. I knew better but gave them a second chance and have paid for it big time. Zero stars

My friend was driving us back to work from lunch when a battery light appeared on her dashboard…read more Since she just replaced her battery I thought it might be her alternator so I called tire discounters to see if this was a service they offered and the guy said Yes! So as soon as we got off work we went to the place she bought her battery to get a diagnostic reading which stated "bad charging system". Luckily, we were next door to Tire Discounters so we rushed over to see if they could replace her alternator that night because she lives almost an hour from this area and didn't feel confident she'd make it home. We walk in with a new alternator and ask if they can replace it. One guy said they could replace it but it wouldnt be tonight since it was about 5:15 and they close at 6pm. We understood but felt so defeated. I asked if they thought she'd make it to Scottsboro with a bad alternator and one guy said not likely. the other guy, Jacob, said he would go check her output to see what the reading was to help gauge whether or not she should attempt the long commute. once Jacob got the reading he began looking for her alternator to see how hard it would be to get to. After he assessed everything he said he wanted to go ask the other guy a question real quick so we followed him inside. After Jacob spoke to the other guy, he came to the counter and said he was going to put the new one on and said it will be done around 6pm. Jacob went above and beyond to make sure my friend made it back home that night. He was kind, courteous, and fast. Jacob didn't have to do what he did, especially being as close to closing time as it was, but he took great care of us! GO SEE JACOB!

OMG. $40 to patch a tire? Walmart does it for $15, and their competitor Discount tire does it for…read morefree.

Excellent service. Fast, informative, fair pricing, and reliable! Recommended for most services…read more They replaced my radiator, thermostat, brakes, and rotors....very quickly I might add. I'm happy with the quality of work.

INCOMPETENT MANAGER AN RUDE OWNER IN MY OPINION. Gets you in their store by advertising a low ball…read moreoil change special and once you're in there, they find many more problems with your vehicle. Very poor customer service and Dishonest business practices make this a less than desirable business. I highly DO NOT recommend.

My last visit they went above and beyond the call of duty! You see, my climate control knob was…read morestuck on my Subaru Forester and I could only select defrost and downward airflow... which has made for a very hot summer commute... that said a certain Subaru dealership in town estimated months ago it would cost $714.49 to fix ($296.87 in labor and $417.62 in parts) which took them well over an hour to "diagnose" (they said it was a short in the climate control unit; I was not convinced) so I have been putting it off cause that's just not in my budget. I mentioned the issue at my last oil change and within a half hour I got the news that it was a simple spring that had gotten stuck behind the control knob and they fixed it. I can finally blow cold air on my face! So yeah, you should go here!! God bless Christian Brothers Automotive ^-^'

Quick Response For Service, And Appointments! Fast Service! Knowledgeable. Caring. And VERY…read moreHONEST! I had been looking for a good, honest, reliable mechanic, and l have found them in - Christian Brothers Auto in OXR. I am fully dedicated to these guys. LADIES are you looking for a trustful, respectful, honest mechanic who will not take advantage of you? This is the place to go!

I went to a " specialty " local VW/Audi shop that overfilled my crankcase with overpriced Amsoil (…read moreI run Rotella synthetic in my 335,000 mile high performance Jetta TDI. ) I was worried about it being overfilled because I'm going on a cross country trip and overfilling can do unknown damage to your engine by seeping and leaking into places not intended to be lubricated or burned off. I called from an Oil Express place ( that was ignoring me) and talked to a very nice young lady named Ashton. She actually listened and told me I could bring it in. So I did, and within 10 minutes a nice gentleman drained ( or sucked out) at least a half quart of the very expen$ive racing oil. ( It takes about 4.4 quarts and the specialty shop put in 5.0 plus any residual in the engine. ) This small gesture was so appreciated and went a long way because i have 3 vehicles including a late model BMW X5 《diesel》 and classic 82 Jeep CJ7 and will put them at the top of the list on the future. Thank you so much Pep Boys and it's so nice to see hard, attentive workers who do work with a smile and actually show up to work unlike so many other places using " covid" as the socially acceptable excuse.

If I could give negative stars, I would. This was an absolutely horrible experience. The vehicle…read morethat I had intended to get an oil change for has power locks that don't work well. The vehicle can't be locked b/c it probably won't get unlocked. For this reason I don't have the remote lock/unlock on the keychain - only the key - and I also have the keychain labeled 'DO NOT LOCK.' Before bringing it into this Pep Boys I made sure to put bright yellow sticky notes on the inside of it to let anyone know. Well, Sabrina Stratton went outside to check the mileage and I warned her not to lock it. Once she came back inside from obtaining the mileage I went back to my vehicle to get something. I did not have the key with me, Sabrina Stratton still had it. When I tried to open the door, it was locked. I went inside and told Sabrina Stratton that she locked my vehicle. I was not irate or unreasonable, I just simply told her that she'd locked it. She denied, started shaking her head, and talking over me. Some of the guys in the back tried to unlock it with a wire hanger but that didn't work. Sabrina Stratton ordered a slim Jim & b/c of the locking mechanism that didn't work, either. I asked Sabrina Stratton what to do and she told me to "call a locksmith." When I told her I wasn't paying for it, she got an attitude with me and informed me that she wasn't paying for it. I eventually explained to Sabrina Stratton that when she put the switch in the auxiliary position, that was enough to activate the locks. (This is also why shops usually open the driver's side window.) I told her, calmly, that I never accused her of locking my vehicle on purpose or with malicious intent. She still denied doing it. What was I to do? I called a locksmith and paid $90 cash to get my car unlocked. Sabrina Stratton nor the manager ever offered to pay for even half of it. About the best thing I can say for this location is I was able to negotiate a price with the locksmith that I used b/c their locksmith could do it for $90 so I guess that was helpful. And I still needed my oil changed and Sabrina Stratton refused my business and told me the manager refused my business as well. She said that was b/c of the lockout. I went to another establishment to try to get my oil changed and was refused b/c it was too late. By this time it was 5:30PM. So, Sabrina Stratton at Pep Boys locked me out of my vehicle, I had to pay $90 to get it unlocked and she never offered to make it right, she still denied doing this, and then she and the manager of this Pep Boys refused my business even after I begged. I will not have another chance to get my oil changed until next week. So, if they don't want my money then I will never give them that opportunity again and I don't suggest them to you, either. Update: My husband and I called the store and spoke with Mike, the manager, explained the situation, and he flat-out refused to pay for the locksmith that Sabrina Stratton caused me to need and didn't even apologize for her behavior. Don't go here.