Very quick, excellent service and all my questions answered. Will definitely recommend to friends…read moreand family very fair pricing as well

I made a request for my brake pads to be replaced. I was given a flat rate price for each axle and…read moreeven recommendations on where to shop for the parts. He offered to pick up the parts before arriving at my location, although I bought them myself for convenience. At the time of the review, I only had the front brake pads changed which took less than an hour from the time he arrived. Very quick and professional. He had all the right tools and experience.

Our experience at Sides was a good one this last spring! My husband nearly totaled his SUV, and…read morethankfully he wasn't seriously injured! Geico came to our home to do the estimate and I got on the phone to find a body shop that could complete the repairs in a reasonable amount of time. Many folks are repairing their vehicles instead of buying new ones when they are wrecked, and all the body shops are backed up. Seriously backed up! Sides made the most sense to us and within a couple of weeks we had a drop off appointment. The staff are friendly, cordial, honest and thorough. We knew going in there was a shortage of parts for Mazda [our SUV] and I think Subaru. Plus, Geico had to go to the body shop to perform at least 2 supplemental estimates updating the original estimate. This is because additional damage is often found during repairs, for example, the front seat needed replacing. Time was not a critical issue for us, as we bought a replacement vehicle in the interim. Sides took about 8-10 weeks to complete the job, which they told us up front. They quickly updated me at every follow up phone call and they offer a text messaging status service which is not really accurate or dependable. Do call them, they will talk to you and help you on the phone. We were pleased with all the work including the paint job, when we picked the car up and I've enjoyed my "new" [new to me, it is a 2016 model] car ever since. I highly recommend Sides! You can double check me, but I'm pretty sure there are 2 Sides shops in Athens.

Received great service and they did a fantastic job repairing my vehicle!! Would definitely…read morerecommend!!!

Alan and his team are fantastic. Our Flex had an intermittent issue starting and Alan was able to…read moretrack down the issue and get it fixed. The are honest, take the time to explain any issues they find, and don't rush you. Highly recommend!

Allen (owner) is one of the most trustworthy and knowledgeable mechanics that I have ever met. He…read morealways gives it to you straight and honest. Prices are very reasonable and fair. Allen and his team will always go the extra mile to ensure the customer is taken care of.

I had my daughter's car towed to this location. They called and said it was fixed and offered to do…read moreadditional services - wiper blades, oil change , new tires . I agreed since the car was repaired. They called me the next day and said the car couldn't be repaired and that I would need to have it towed somewhere else. I was blown away. DECEITFUL is the best word to describe what occurred. Now we've spent over $700 on a car that does not run and has to be towed for another $300 to see if it can be repaired! I will never trust another Firestone AGAIN!

The first time I went there was a very nice gentleman there. That's why I went back the second…read more this time was different. The older guy wasn't there. Bad service. I will not go back for anything. Customer service wasn't the same. I felt uncomfortable and was told that I had to wait the next day. Even though I had an appointment. I was told that my tire had to be ordered because there was no place in Alabama that had the tire size that I needed. I didn't believe it so I called another Firestone, told them the size of my tire, and they told come in and they had it. I don't like being lied . My time is importent to me. He claimed that he made an appointment for , and when I called in to verify the appointment there was no appointment made. So I made another one, that's when I came in and was told that I had to come back the next day at 3 o'clock, because the tire had to be ordered and it wouldn't get there until between 12 and 3 PM. No more excuses for me. Honestly, I know what all of this was, but I will leave that unspoken. that you.

Absolutely delighted with your service! The job, from initial quote to completion, was handled in…read morean astonishing six hours. Your technician demonstrated incredible efficiency, working independently and leaving the site spotless. Zero mess, zero fuss. Truly impressed.

Jimmy was excellent and very clear in his explanation of the repair job he would do…read more Great experience, will definitely use them again.

I came in needing an a/c diagnostic with an old 94 civic and all the employees did a great job of…read moregiving me the details and information I needed to proceed. I especially appreciate Jack talking me through everything I needed to do either myself or to let them repair. Overall great service and experience!

The business license is expired. The labor rate is $185/hr…read more Parts are aftermarket, NOT oem like your receipt says. Parts are marked up as high as 300% The technicians have no certifications The tires they sell are from somewhere else, they do not stock tires at Meineke, so there is NO warranty for tires. Save your money, save your car, go to a reputable repair shop that employs actual technicians.

Juan of Rivera came out I talked to him on the phone,he came out did a professional job nice clean…read more Told me the price prior to arriving. And the best thing is that I just moved here and went out on a limb. And Rivera car heat. Is someone I would recommend to Family members and friends. Thank you very much.

My mom's car kept having incidents where water would be in her floorboards. My mother has cognitive…read moreissues and I'm in another state. I searched for auto hvac on yelp and posted my issue so I could have companies contact me there. Juan responded almost immediately and was actually the only one that has responded so far. I told him the situation and he let me know he could check out the vehicle first thing the next day. He showed up and checked out the car, let mom's caregiver know what was going on and called me and let me know the issue was in fact not the hvac drainage but something with the sunroof. He was able to give me contact info for a sunroof repair company not too far from the house. I really appreciate his help and referral. Next time my mom's car needs attention, I'm calling Juan. He seems honest, knowledgeable and patient.

Outstanding Performance by the service department on February 6, 2026. I called in to…read moreBen due to having a hole in a Good Year run flat tire on the back of my wife BMW. I had visited two other places in Athens and no one could assist but wanted to sell me a replacement tire for $320.00 and keep vehicle till Monday. Ben and his crew repaired the tire in 15 minutes at no charge and I was able to drive back to Lawrence County with no issues. Great Service Staff @ 8873 hwy 72 in Madison next to Circle K.

I came in around 5 pm with a nail in one of my tires. They took a look and said they could take…read morecare of it. About 25 minutes later, they hand me my keys and tell me I'm good to go. I asked how much I owed, and they replied, "Nothing. We take care of people." Yes they do. I like that they take of small issues for people, and that is a good use of the word community. I appreciate the good people they have there!