Small scratches on my BMW x5. Took to two places in St. Louis. Both said panels needed repair, repaint, refinish, decals replaced, etc. Was looking at 1800-2000 and would need to file an insurance claim. Tool car to Scott and he said he could get it to about 90% of brand new (honesty rocks) and I wouldn't notice a difference. Encouraged my again to consider not painting a nearly new car unless absolutely necessary. Total cost was $225 instead and looks almost like new unless you get up close. I realize that any scratches or dings kills re-sale value but I plan to own for a while, have kids, and drive regularly. Expect to get some dings and don't mind saving some money on this one! read more

Just had ceramic coating on my Escalade. They did an amazing job. Being a black vehicle, it shines like a mirror. Others may be cheaper but I value my vehicle and I know Pro Tech will take the best care of it. read more

Not a good experience. I had my Porsche in their shop to have the front bumper replaced after a piece of a truck tire collided with the car on the interstate. This was an insurance claim with Geico as the damage was approximately $6000. During the same period I was traveling to Florida and trusted the shop to complete the repair, send pictures and meet the transport driver. Upon completing the repair they emailed pictures of the front of the car from a distance which looked ok. Upon receiving the car in Florida I saw that the fitment of the center air intake was crooked with large gaps and excessive adhesive oozing out around the intake onto the clear auto bra. When I called the shop, Scott told me that they had trouble fitting the aftermarket replacement grill and that he wasn't really pleased with the way it turned out. After receiving the car in Florida this news was coming a bit too late! The body tech from Lou Fusz who installed the original carbon fiber center GT2 grill months prior told me that it was tricky but they had fitted it just fine. The bumper is now buckled around the grill with protrusions from the mounting method thus requiring a completely new bumper, paint and the replacement of the clear auto bra. Geico suggested I take the car to a couple local body shops for estimates and said that if it was originally taken to one of their approved shops it would have had a satisfaction guarantee but ProTech isn't "Geico approved." I know Scott is blaming this on the aftermarket part but like I said, the original one fit. I should have been contacted and brought up to speed on the issue instead of them throwing it on the truck and not mentioning it. It truly looks like crap and will be expensive to repair. This time I'm taking it to a Geico approved shop who guarantees their work and hopefully communicates better. read more

If you have an imported luxury car in need of collision repair, I highly recommend Pro Tech Collision in Pacific, MO. They did a wonderful job, were very friendly, got the part ordered and in house in a flash and installed even quicker!! I didn't even have time to fire up and work on my tablet! LOL For this kind of service and the amount of value and pleasure you have in your car, driving a few extra miles (I'm in Chesterfield) is no big deal and quite easy to locate. I am very particular and can say nothing negative about everyone there and the service received. God forbid I should have need for this kind of service again but if I do, I will go to Pro Tech. read more

Highly recommended. Jan was very courteous and helpful in making arrangements to have my car repaired. Alex went above and beyond with returning my car. Minor repair work was perfect! Excellent experience. read more

Exceptional - professional and capable beyond words. Scott Witzig repaired my door that was twisted on its hinge right in his parking lot so I wouldn't have to drive it that way before I could return for a more thorough look. Then concluded a more invasive repair wasn't necessary saying, "if therapy heals the knee, it's better not to replace it." He and his team are certified to work on aluminum panels and frames (I'm told only two in St Louis are by my insurance agent Steve LaVigne, who found Scott for me), and a shop FULL of cars nicer than my '17 Audi is a testament to his nearly 30 years of experience. He knew enough about that door, how the C-Pillar was constructed that it was hinged to, and how hard it is to truly match paint. His confidence and comfort turning down $3,000 of work that could have been justified (I had two estimates from shops saying door had to be replaced) reassured me. I still drove the car a couple days listening for wind noise, even went through a car wash to ensure no water intrusion, before deciding to withdraw the insurance claim. I was still willing to pay him to have a more thorough look; he persuaded me it wasn't necessary. Reminds me of an artist contributing a $400 painting to a silent auction, who once told me, "don't tell anyone it took me twenty minutes to paint that; it took thirty years of experience to be able to do that in twenty minutes." Inexperienced shops would rather be safe than sorry and will replace everything there's money to pay for. Pro-Tech's in this business for the right reasons, and I would unreservedly recommend them to anybody. read more

Getting the back of my car slammed into by a professional driver was no fun, but I was delighted by the level of service and friendliness at Pro Tech Collision. Just awesome. While I hope I don't require their services again anytime soon, if I do, I know I'll be in great hands. read more

It took for ever to get my 61 Rolls Royce back, Close to a year. Then the paint started to crack and pop up all over the car. Scott blamed it on me and threatened to sue me if I did not stop calling him. Warning Stay away. read more

Hard to say anything bad about the place since everyone I dealt with was very nice and knowledgeable, but overall, I was not entirely satisfied. I brought my Porsche into their shop to get the bumper repaired and remove the holes from the front license plate mount. The repair itself was fantastic and I cannot tell they were ever there, but once I got home I noticed on the inside end of the bumper there were runs in the clear coat. Granted they were inside the wheel well but there none-the-less. Additionally on the corner of the bumper were it meets the turn signal indicator, there was a black spot about the size of my pinky fingernail. It looks to me that the paint was chipped upon bumper removal or it was stood up on its side in the garage after removal causing the chip, or a piece of something contaminated the paint job and it was clear coated over. The spot may have been there when I took the car in, but the weekend before I detailed my car and did not notice it (I have a sharp eye for these type of things). Am I being real particular here, probably. But if I'm going to go out of my way to take my car to a Porsche approved body shop (1 hour out of the way to be exact) and pay a hefty premium over the competitors, I expect perfection and it was not delivered in this case. If you are not particular like I am, I'm sure this shop will satisfy you, but if you love your vehicles more that your first born child, you may want to see what else is available in your area. read more