Exceptional - professional and capable beyond words. Scott Witzig repaired my door that was twisted on its hinge right in his parking lot so I wouldn't have to drive it that way before I could return for a more thorough look. Then concluded a more invasive repair wasn't necessary saying, "if therapy heals the knee, it's better not to replace it." He and his team are certified to work on aluminum panels and frames (I'm told only two in St Louis are by my insurance agent Steve LaVigne, who found Scott for me), and a shop FULL of cars nicer than my '17 Audi is a testament to his nearly 30 years of experience. He knew enough about that door, how the C-Pillar was constructed that it was hinged to, and how hard it is to truly match paint. His confidence and comfort turning down $3,000 of work that could have been justified (I had two estimates from shops saying door had to be replaced) reassured me. I still drove the car a couple days listening for wind noise, even went through a car wash to ensure no water intrusion, before deciding to withdraw the insurance claim. I was still willing to pay him to have a more thorough look; he persuaded me it wasn't necessary. Reminds me of an artist contributing a $400 painting to a silent auction, who once told me, "don't tell anyone it took me twenty minutes to paint that; it took thirty years of experience to be able to do that in twenty minutes." Inexperienced shops would rather be safe than sorry and will replace everything there's money to pay for. Pro-Tech's in this business for the right reasons, and I would unreservedly recommend them to anybody. read more
