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    Pro-Tech Automotive

    4.8 (5 reviews)
    Closed Closed

    Services - Pro-Tech Automotive

    Routine automotive maintenance

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    4 years ago

    Great place to have your car repaired, they are HONEST and do the repairs at a fair price, I highly recommend them.

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    17 years ago

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    Tullock Automotive

    Tullock Automotive

    3.8
    (10 reviews)

    When my girlfriend and I moved from NY we had to find someone reliable and trustworthy to work on…read moreour vehicles. Tullock automotive has not disappointed us. Todd, his wife and the rest of his staff have been our go to for anything automotive while we have lived here. Their flexibility, honesty and friendliness are why we keep coming back. If you live in the area or not they are worth the drive to check them out. You will not be disappointed in the service. Tullock automotive is a great local business in Stallings. If you have vehicle issues do not hesitate to give them a call.

    I bought a Jeep from Todd, the owner of Tullock Automotive, after he promised it was in great shape…read more-- "no work needed, no rust, no leaks" -- and said he would "stand behind this vehicle 100%." The very next day, I discovered oil dripping on my garage floor. Todd brushed it off saying, "That must have just started." But after getting it inspected on a lift, the truth came out: this wasn't new at all. The oil pan had been wiped clean, but everything above it was caked in sludge and leaking oil. Now I'm facing a $1,500 repair bill to replace the rear main seal, valve cover seals, oil pan gasket, and even the oil filter housing, which is badly damaged. Todd also claims he performed an oil change -- if that's true, there's no way he didn't see these serious issues. This was not an honest sale, and he has not "stood behind" the vehicle like he promised. If you're thinking about buying from Tullock Automotive, beware -- my experience shows that their word cannot be trusted.

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    2.8
    (47 reviews)

    If there was a way to rate them negative stars, I would. I arrived at 1:15pm with a flat tire on a…read moreloose rim. I brought it in and was helped by Reese. I explained to him that I had a rim and tire warranty, provided him the contract number, phone number, and my vehicle information. He said he would contact them and get it squared away. I was thrilled at this point. Fast forward to 3:45 pm, I returned to see if it was complete. It hadn't been touched. I assumed the story would be that they were busy and hadn't got to it yet or something. That was not the case. I got a story about how Reese called the warranty company and waited on hold for 30 mins, then got transferred and then put on hold for 40 more minutes and then hung up on. There was no attempt to contact me to update me to let me know. There was no attempt to try again. Just threw his hands up and gave it the ole "i tried." So, as I had called them already that morning to let them know I was going to open a claim, I knew the wait time wasn't longer than 5 minutes. So, standing in front of Reese, I called the warranty company and was immediately helped by a nice woman on the phone. I handed the phone to Reese so he could interface directly and convey the information necessary to begin working on my rim and tire. After about 10 minutes, he handed the phone back and said he was all set. I confirmed he was all set with the woman who was still pleasantly on the phone who told me, the claim was authorized and, if the rim was damaged, it was also covered. So, I looked at Reese and confirmed it back to her out loud, "the claim is authorized." To which, Reese nodded in agreement. I told him, I would return later after I picked up my kids. Fast forward again to 6:45pm. I returned to what I thought would be my completed tire/rim. It, again, hadn't been touched. I got the same story about hold and wait times. Apparently, Reese couldn't find a vendor number to charge the job to and again, threw his hands up when presented with a challenge instead of asking his coworkers or manager. I attempted to call the warranty company again, as I had done before, but they were now closed for the weekend. So, now I would need to wait until Reese, the incompetent tire technician, could contact them on MONDAY to ascertain this mysterious vendor number. I asked him why he didn't just call me, to which he replied, "I did, 3 times." I showed him the distinct lack of missed calls on my call log and he then read back the incorrect number from the computer. The fun part about this is that when he wrote it down at 1:15pm, I had corrected his incorrect transcription of my number on the paper he used to transfer the information into the system with. I verified it was correct on the paper before leaving. It happened to be the very same paper he wrote the number of the warranty company and contract number on. Now, I get to waste more of my time on Monday on a job that could have been done in 30 minute today if I had just had even a semi-competent tire technician. Do not let Reese touch your car. If he's as incompetent at working on your tires as he is at simple task like inputting information into a computer, confirming information is correct, using a phone to call people, and telling customers the truth, your car will likely catch on fire as soon as you leave.

    Overall it's a pretty okay experience. Prices are not the best or worst, but the time you will be…read morehere is crazy. All the times I'm here is about an 1 hour and 30 minutes. Note this is for only an alignment to be done. I'm always told 30 to 45 minutes but it's always longer. Today was "slow" and yet I'm here making this message when I dropped off my car at 5:10. It's now 6:30 and it's now getting worked on from what I overheard. They do amazing work don't get me wrong but the time it takes is kinda crazy. Make sure your phone is charged if you come here is all I can say. So ready to go home...

    Pro-Tech Automotive - autorepair - Updated August 2026

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