I generally leave reviews for restaurants and never would I thought I'd be leaving one for a tackle…read moreshop but I couldn't justify not leaving one. I wish I can give it 100 stars. The professionalism and customer service was outstanding. As a casual amateur fisher-dad that doesn't want to disappoint the kids (and wife lol) every time we go fishing, I would like to sincerely thank this shop and the staff that assisted our visit here last Sunday. Not only did we feel welcomed, we were taken care of with genuine kindness and helpful information. I wish I remembered the employee's name, he was the only one there on a Sunday morning, but he was excellent. He helped answer all the questions we had about our fishing trip to Castaic Lake for the first time. He showed us all the recommended baits/lures/tackles, educated us on different casting setups, and took the time to show us how to efficiently and effectively tie everything together. With his recommended products and setup (that he helped put together) on my daughter's toy fishing pole, she caught her first fish (bass!) within 10minutes of being on the boat. At the end of the half-day fishing trip she caught 2 and the wife caught 1 all with the products that he recommended. Not too bad for first timers there on a "slow" day! Thank you Tackle Express! We'll definitely come back for our next fishing trip.

Amazing shop. The guys working there were super helpful and very knowledgeable! Top notch customer…read moreservice. Will definitely be back again. Thank you!

I live in the "dead zone" Reseda, Pasadena and Santa Clarita are all close to me. I'm pretty much…read moredead center between all 3. While Turners has great sales you need to watch "Consignment / Used sales" Santa Clarita, Enter Jason. Man knows his job, funny as hell and good people. I started messing with others in sales there and we had a blast. Two of my choices had been sold but the site was not updated so I bought #3. Springfield 1911 (1911 TRP™ Handgun, CA Compliant. Stainless 4 Mags and a range bag $1300) I was digging in my pocket to find my phone but he knew what i was looking for. He handed me his flashlight. Mike, Tim (might be Tom) looked the gun up. "Sold back" 45 was too strong for the buyer. Barrel and ramp showed nothing.

My experience from coming to Turner's Outdoorsman - Santa Clarita has been 10/10 since coming here…read morefor the first time in 2019. Stephanie P., Erik Massey, Michael Buck, Karo Gevorkyan, Kevin Schrody, Steven Taing, Thomas H. and the rest of the crew there have sold me countless firearms, ammunition and helped me navigate the absolute tyranny of anti-second amendment California laws that are meant to suppress and rob us citizens of the right to bear arms as our forefathers intended. They are knowledgeable, understand the laws and regulations and are very informative about everything they sell to their customers. Ensure you come in earlier than expected to complete transactions as this is a very popular location in town since it is a one stop shop for hunting, fishing, firearms and more. Also, we appreciate the military discount on purchases in the store! Thank you again guys.

Great little tackle/snack shop and boat rental facility right by the main (upper) lake at Castaic…read more It's located off the street close to the Sheriffs station and the main boat ramp. Have swung by a couple times, once to ask where the fish were biting, and once to rent a boat, get a friend a fishing license, and ask where the fish were biting. As a tackle shop it's pretty average, with some basic tackle and lures, with a refrigerated section that had nightcrawlers and lugworms (at least they were advertising it from outside, guess it makes good striper bait?) I don't recall if there were poles but I remember seeing some hooks and maybe some plastics. However they do sell fishing licenses which is nice, and the man working there had a ton of information regarding what baits and rigs to use, where to go, and how to go about finding and catching the fish, which is likely the most important aspect of a bait/tackle shop. As a snack shop it's not great. Some chips maybe and a fridge with canned cokes at like $1.15 or something. Nothing spectacular but adequate. As a boat rental facility it's quite nice. They have these 14 foot aluminum motor boats with a $75 deposit, $35/first hour with $10/each subsequent out and $65/full day which is a very fair price. The boats are simple but clean, can accommodate up to four adults, and have pretty decent power. One should always stop at all the local shop to get the lay of the land, but this shop really gave good advice and I caught four decent bass, 3 in a very specific recommended spot and rigged as suggested, so I was quite happy and satisfied with the service and advice received.

An embarrassment of a lake landing. Inspectors are pathetic and will not allow you in to their…read morewaters if they either don't like you or you have a single droplet of water on your boat. Anti-semitic boat inspectors that were beyond rude and disrespectful. The Life Guards were just as pathetic as the inspectors and did not consider a re-inspection. Do not waste your time here. Try Lake Pyramid or Piru instead, unbelievable the inspector eats Cheetos while inspecting the boat with his disgusting hands...

My wife, our two kids (5 and 7), and I visited the Santa Clarita location today, excited to see the…read morenew renovations. Our experience started out great--we received a warm welcome at the door and the associate in the shoe department was very helpful in finding the right size for my son. Unfortunately, the trip was ruined by an interaction near the basketball section. My son picked up a small football and tossed it to me from about 5 feet away. Immediately, an employee behind a clothing rack snapped, "Don't throw balls in here." It was so abrasive that my 5-year-old's immediate reaction was, "That was rude." While I understand store safety, a little patience goes a long way in a sports store catering to children. A simple, "Hey guys, let's save the playing for the field!" would have sufficed. Instead, it completely dampened our mood and we won't be rushing back anytime soon.

The place is huge but I didn't see a fishing section. I like that they had a batting cage and a…read moregolf...range simulator? I posted a photo. Went in with my two frenchies and a few amount of employees seemed to perk up and be open to help out if we needed. Went for a friend to pick up her purchased bike. Something about this place just doesn't scream fun to be in compared to the other DICK'S Sporting goods store.

I took my first CCW class with Cobra Tactical. It had been years since I last shot a handgun so I…read moreconsidered myself a beginner. But by the end of the class, I felt very confident in shooting and handling my gun. Dave was my instructor and he was awesome! We also received some great knowledge from instructor Gene : ) I chose this class because I knew I wanted to get premium service. The class was small so there was a lot of personal attention. I did not only want to check the boxes for CCW requirements but also wanted to get some real-world training. I will definitely go back to Cobra Tactical for additional classes and to renew my CCW.

All staff members are friendly and supportive. Atticus was very informative and professional…read morewalking me through all the required paperwork. I appreciate having all my questions answered with suggestions providing other helpful alternatives. I really appreciate the size of this store as a proud veteran support local veteran-owned businesses. All in all, Cobra Tactical made my purchasing experiences simple and highly recommend. Rick

I love Big 5! I had spent the last 3 weeks looking for work boots. I finally remembered to try…read moreBig 5 so I went and within the first 10 minutes of being there, found the right work boots, with the right size for a really good price! I also found the socks I'd been looking for for a great price, too! Dillon helped me and he is awesome! He knows the merchandise and is really just great to work with! So thankful for him! He, in fact, was the one who made the work boot recommendation and I love them!! From now on, Big 5 is the first place I'll go for my sporting, outdoor gear!!

While other staff were accommodating and welcoming, after being asked by Mikey (who was very kind)…read moreif we "needed any help" we were, what I can only describe as accosted, by who I presume is the manager of the establishment (tucked in dress shirt, older, noticeably hiding agitation) He burst through the a door behind us and barely hiding his suspicion, in a stern tone said "do you guys need any help?" at us after we were attempting to realign a product we knocked over. Mind you, we were carrying product that we purchased shortly after but for whatever reason this gentleman found it necessary to march out and essentially throw a thinly veiled accusation at us. It's very clear he thought we were attempting to shoplift and without valid reason. I implore that this person do better in the future. I won't be returning to this store and will be telling others about my experience here.

Oaktree Gun Club is hands down the place to be for anyone who loves the outdoors and shooting…read moresports. This place truly has it all. From steel and paper pistol ranges--with a huge selection of rental guns--to a well-stocked pro shop, there's something here for every skill level. Shotgun shooters will love the trap and sporting clays, plus the on-site pro shop has everything you need. The rifle range is super versatile too--you can shoot rifles, pistols, and even shotguns. On top of that, they've got a full archery range with standard targets, 3D animal targets, and even a 3D roving course. What really sets Oaktree apart is the staff--super friendly, knowledgeable, and always willing to help. And the café? Way better than you'd expect. They've recently updated the menu with a new chef, and I tried the bison burger... absolutely incredible, especially for the price. They also host a ton of fun events, competitions, and specialty shoots, so there's always something going on. Definitely follow them on social media to stay in the loop. All in all, this place delivers on every level. I'll 100% be looking into a membership--Oaktree is just that good.

It was my first time at Oak Tree Gun Club today and I have nothing but positive things to report…read more The staff is incredibly professional, knowledgeable, and helpful. They were very kind to me (I was a little nervous since it's been so long since I went to a range) and made me feel safe and assured. I went as a solo female, and would recommend other women to go "give it a shot" as well. The pros will help you from start to finish, and even the guys just there on the range who didn't work there were nice, too. I made new friends! Great selections at the shop, easy parking, straightforward no-fuss place. Great value for time and money on the ammo, rental & lane. If you also need gear and gadgets, backpacks, apparel, cleaning tools...they have it. Also- I did not try it but the bbq food truck smelled amazing and I will definitely be doing that next time. Big thank you and shout out to Page for the support out there today. I will definitely be coming back with friends and family.

Great customer service. Adrian was very helpful and knowledgeable. The wait time was short but they…read morehave a kiosk to enter the queue so have some patience during busy hours. They offer the FSC test (30 questions and cannot miss more than 7). They have a nice selection of firearms for a good price. Definitely will be back to make a purchase!

TLTR: Great Staff, Dreadful Wait…read more I've come here four times, and the first three visits each had to wait almost 2 hours. One time I got a text while I was waiting in my car saying it was my turn, but when I walked up they said they hadn't called my name. Peoples names get skipped or repeated. The fourth visit was finally fast (about 15 minutes), but only because I used the appointment QR code outside the door and told the cashier. When being helped, the customer service is good. Shout‑out to Larry and Jason for being especially helpful and informative. Make sure to check what ammo your range allows before buying in bulk.

This review solely goes out to their manager Christian from the firearms counter. I came in a…read morecouple days ago to pick up what I purchased after a 10 day waiting period. Christian was the gentleman that helped me out along side a trainee. I understand when training someone, things may take a while. And it did. Buuuuut, even though he was training someone while helping me out. It was still one of the fastest transactions I've experienced compared to other locations. Very knowledgeable in his line of work which is greatly needed especially dealing with legal transactions as these. Answered all my questions with understandable explanation with no hesitation. What I was most impressed about is how he was guiding his trainee. Never once belittled them when they would make a mistake or didn't understand a certain line on the paperwork. Instead would guide them on how to fix or correct it in a friendly and professional manner. Because I've seen managers do that before and it gets so awkward. So kudos to Christian for not letting any sort of Ego get in his way. Bottom line. I'm happy with my purchase, and the customer service I received upon arrival!

This review is directed at ownership and management…read more I frequent Turner's for fishing gear and have consistently had positive experiences with the older gentleman in that department. He's knowledgeable, enthusiastic, and genuinely helpful. He represents what a specialty retailer should be. I've spent 1000's on firearms and ammunition over the years. Unfortunately, this visit was the opposite. I came in looking for M&P Shield 9mm magazines. Only one in stock -- not a problem. I figured I'd grab some ammo while I was there. As I stood in front of the ammo section trying to read the boxes, two employees directly in front of me made zero effort to acknowledge me. Not a "Can I help you?" Not even eye contact. Instead, they were occupied repeatedly racking the slide on a pistol and discussing how it was "blemished." The way it was being handled made it feel less like product inspection and more like someone building a case for why it should be discounted. I can't say for certain that the larger employee was intentionally trying to create or exaggerate wear to justify purchasing it himself -- but if that wasn't the case, the optics were spectacularly poor. What really stood out was the conversation. They were openly speaking negatively about other customers -- people who sounded like regulars -- directly in front of me. It takes a certain level of tone-deaf confidence to mock customers while another one is standing three feet away. I finally asked if they might have additional magazines in the back. The larger employee ignored me initially. When he did respond, it was with, "Are you talking to me? I'm doing paperwork," as though customer interaction was an unreasonable interruption. This was moments after he demonstrated that he was fully capable of multitasking slide manipulation and social commentary. I briefly considered asking for a manager, but decided it wasn't worth engaging further. If basic awareness and professionalism are optional on the floor, that's a leadership issue, not just an employee one. I left disappointed -- not because inventory was limited, but because the standard of service was. Specialty stores survive on expertise and professionalism. When that slips, you're just a warehouse with attitude. I hope management takes this seriously. There are strong employees at this location. Unfortunately, consistency appears to be selective.

Great family owned business. Really impressed with their…read morecustomer service. Everything you need for softball and baseball.

Tried to order online. Order kept getting cancelled without notice. Incompetent staff.read more