I wasn't sure I could replace the closure piece on my purse without too great of damage to the…read moreoverall design. They were able not only to replace the closure but improve the security and design of my purse.

I was recommended to this business to fix a zipper on a large suitcase that I was about to toss…read more The owner was friendly, and the price was very reasonable. It took a few days, and he did a great job.

How nice to find a business that does exactly what they say they will do. Made my shoes new again!read more

They did a good job on my shoes all the shoes I had to have them re-soled. A word to be ready in…read morethe next day, though I wasn't able to pick them up until the next week. Appreciate your service.

Poor communication (language issues) and poor work. I had the heel re-attached to a men's dress…read moreshoe. Wore it 3 or 4 times. And it came loose again. Brought it back, and they claimed they had sealed the front sole (they hadn't), not the heel. All while their dog scratched at my shins. I told them I would not be back to their shop...

Took a pair of leather tennis shoes in where the stitching had come loose. Asked them to put a…read morecouple of stitches in to secure. After spending $10- all I got was a blob of shoe glue that was brown and not a sign of stitching. I could have done better. Won't be going back.

Been taking our shoes here for over 18 years. Unlike others reviews, Choe has always greeted me…read morewith a smile & happy to do her best for us. Today I took one of my new water proof buck work boots I accidentally cut a 3" slice across the toe with a utility knife. I asked if she could seal or repair. She told me yes but it would need glue& stitching to hold the cut together. I really wasn't expecting anything other than an ugly looking repair job. Just picked it up & I was pleasantly surprised. She not only made a nice tight even seal but she even color matched her stitching to my boot. $15 was a very reasonable cost compared to replacing my $110 boots. GREAT JOB CHOE!

After Abbott's in Newark closed, I was at a loss to find someone to do leather repairs. I went to…read moreChoe's with a favorite purse that needed some stitching repaired. We talked over what they could do and I left the purse with them. They did a perfect job. The repair is invisible and I am able to use it again! After that good experience I brought a treasured vintage handbag to them. It is 50 years old. It is petite point on leather and the needlework was separated from the leather. She looked the bag over. She said she could repair it, but suggested I do it myself. She sold me the glue I would need and showed me how to place the glue and clamp the bag. I was nervous, but it worked wonderfully. And, I saved the cost of the repair. I was doubly impressed. First with the repair on my leather purse, then with the honest advice for my vintage purse. I recommend Choe's for leather repair.

Many years ago when I was growing up, there were wonderful little shops scattered around most…read morecity's that repaired shoes very inexpensively . They were everywhere . I had not seen one for years, but apparently that's because I had not been paying attention. My mother passed away many years ago, and very recently I found a wonderful watch that she used to wear about 20 years before she passed away . Of course, it was not running. It had a very colorful leather strap that matched the face of the watch perfectly , but it had some tearing, and some possible small areas of dry rot on the ends. I took the watch to Saxons's Jewelers in Bel Air , MD. and got the battery replaced and it now works beautifully. The watchband was another story altogether. It was important to me to try to keep the band if it all possible for sentimental reasons, as well as for the color and style of it. It is a muted , multicolored leather strap of good quality . Kelly, at Saxons told me that there was a little shoe repair shop almost right next-door and that I should take the watchband there to see if they could help me save it. As many times as I have driven up and down Baltimore Pike over the years, I had never noticed this shop. It's right on the main street but it's not a shop that has huge signage. When I went in today, I found that there was a pleasant family atmosphere. It was a busy place also, which gave me confidence in the quality of the work they would be doing . I showed them the watch, and they thought about what they might do for me for a moment and then came up with several brilliant ideas so the watchband could be saved. The price was very reasonable, but the best thing about this little shop was the helpfulness and kindness of the people in the shop. They took their time and carefully decided what could best be done after listening to my story about the watch and my mother. I actually got the feeling that they were going to have to work extra hard to make this happen, but that they wanted to repair it because of the strong feelings that I had and the sentimentality of it. It was comfortable and easy there, and I would suggest that anybody who needs work on any favorite shoes they might have, or any leather goods that might need some extra stitching to go there and check out this wonderful little establishment. It was certainly worth my time to pay them a visit and I am so excited about getting the watchband back next week. I am also thankful to have again discovered a little little bit of nostalgia.

Had new heels put on a pair of Red Wings. Pretty disappointed, they didn't attempt to match the…read moreoriginal heels at all. They put black heels on brown soles/boots that are much thicker and have a more aggressive tread than the original. It looks completely off. They said they tried to find brown but couldn't. I wish they would have called and told me before doing the repair, I would have just sent them to Red Wing. They also resoled a pair of dress shoes and those were well done.

I was having she'll of a time finding a sneaker restorer in Philly but when I tell you I was…read moreblessed to find Jason I mean it... He came picked my sneakers up and it was smooth sailing from there. He ran little behind and where many would drop the ball he didn't he called, and texted me to keepe in the know of it all and I certainly appreciated that it's professionalism which we don't see much of today! Jason and Sole Restored has made a customer of me for life! Thanks J, Ish

From the owner: At Restored Sole, we take a comprehensive approach to the care and restoration of a variety of…read moresneakers, from grails to everyday sneakers, we use products and methods tailored specifically for the material of your shoes. We also don’t use any harmful chemicals in our cleanings or sole deoxidations, so you can be sure your shoes are being given the best treatment possible to help them last for years beyond standard methods.

Something about a shoe repair shop that makes you feel like you stepped back in time, and this…read moreplace is no different. This is a small family run operation ran by father and son. They are reasonably priced and were willing to throw on some new taps and a polish while I waited. Shoes looked great and I was on my way in no time. It isn't fancy, well kept or well organized but great customer service and reasonable prices make this place a northeast philly gem for 40 years.

I brought in my wedding shoes to be stretched, paid $40, and was told they'd be ready Monday. They…read moreweren't touched until I called, and when I finally picked them up the straps were uneven, dirty, and poorly done. After multiple trips back, one shoe was overstretched and now both pairs are unwearable. When I tried to get the mistake corrected, I was ignored, interrupted, and mocked -- even told "all I hear is blah blah blah." Instead of professionalism, I was met with disrespect and left with $260 worth of ruined shoes. I do not recommend this business to anyone who values their shoes, money, or being treated with basic respect.

I have going to Carl's for years. I have all kinds of foot problems this is the place that tries to…read moresolve them. They make orthotics from a cast so there is never a fit problem. Sales people go down into their storage room and usually come back with a minimum of 3 pair to try on. They are very knowledgeable and you can trust their opinion. They have all the major brands.

The front desk IS NOT CORDIAL! The sales associates are polite and knowledgeable. I use them for…read morean orthopedic shoe ONLY. I wish the front desk was more welcoming. They do have good quality shoes.