I have brought my boots to these guys for years. They put a lift on my boot. Recently they did my…read moreRedwing work boot. Amazing Job! I recommend them for all your boot repair needs!

The worst ever! Had my 25 year old cowboy boots in for new heels and toe tips. They ended up…read moreputting rubber soles over my leather soles, so then had double stitches, the toe tips were not flush with the boot and the nails kept sliding up, so toe tips fell off, went back to ask them to fix their mistakes, and the old man started yelling and swearing at myself and my sister. He even laid hands on my sister as he told her to get the f---k out of his store. He said their work was perfect, then told me they DO NOT honor their work or stand behind their product!!! Security came in because they heard him yelling at me. In the end he refused to check his records, refused to acknowledge that he even repaired my boots, gave us the finger and told us to get out! We asked how he could treat paying customers this way, he replied that he did not care about his customers!!! I have never been treated so poorly! He has a very bad reputation with the other shoe repair shops, guessing I am not the first abused customer!They have another facebook page and website under Marlborough Mall Shoe Repair!!! Bad reviews on that one!! No wonder he needs two sites!! Horrible business!!

Convenient service of dry cleaning and shoe repair at the same location. Very friendly people,…read morereasonably priced, great work in my sandals.

I bought a pair of boots online and whoever packed the boots, forgot to include one of the top…read morestraps! The company would not answer my emails, so I bought them in to Tony to have two new straps made for the boots. I am SO happy with the finished product. He pays such close attention to detail and does such good quality work! I also had a backpack repaired here and it looks as good as new! You really feel at home walking into this shop, as both owners are very kind and friendly! I highly recommend!

Great service and knowledge. My shoes got repaired big…read moretime. Great work. Nice shop Lots of shoe polish inventory

Simon is the best at what he does! His prices aren't too bad compared to elsewhere. Definitely…read moreworth checking out. He is such a polite gentleman.

I always bring my red wings here to get stitching done and they always take care of me. The staff…read moreis the best and I always get my boots back looking mint. Thanks a lot for your service!

I've brought my boots here a few times now to get stitching/repairs done. Great staff and my boots…read morealways look like new when I get them back!

THE BOW VALLEY LOCATION BROKE MY $800 HEELS AND LIED ABOUT IT…read more I've never experienced anything like this at a shoe repair place. I brought in a pair of Aquazzura heels to have the heel tips replaced, and the owner put tips in with too big of a screw, and broke both of the heels. I saw a weird looking gap and the leather looked messy when I picked them up - he claimed "the designer didn't have enough leather to cover the whole heel". Right. When I looked under the leather he'd messily glued back, the heels were split open. He's now claiming the "leather shrunk from being worn", which is not a thing that happens. I took them to another shoe guy and he confirmed the heels have big cracks and said it was a terrible job.

I had a pricey bag dear to my heart that needed a shoe repair shop as the zipper had come loose. My…read morehusband offered to bring the bag to Bow Valley Square nearby his workplace to have it fixed, what a doll! No line up to drop the bag off, polite service, inexpensive and the bag was finished a day before it was promised to be which saved us an extra trip downtown before our vacation! Quality workmanship, no complaints and would highly recommend!

This business is a wonderful support to our city. A lovely couple own it and give back where they…read morecan. We support their efforts with our business.

I've walked down Stephen Ave many times and never noticed this place. And then I needed a cobbler…read moreto fix a strap on my leather handbag and Yelp showed me this place as the closest to my work. I walked in the front door and down the stairs and was immediately greeted by an older gentleman, who I suspect is probably the owner. I showed him the broken strap and he assured me that they could fix it, and that it would take about 2 days. He told me $30 to which I balked at (the bag was from Value Village originally...) and he dropped it to $20. Great. You do need to pre-pay here and they give you a pickup slip. I was then sick for the next few days and he called me twice to make sure I knew when they were closing for the holidays so that i could pick it up beforehand. When I came back the bag was ready and I couldn't tell which one had been broken before. In short: super convenient location for repairs, but not necessarily the cheapest.

thank you Kumpfy Shoes for another great climbing season! 3rd season in the climbing shoes you…read morere-soled for me. RW

I spent a summer is Canmore and brought 4-5 clothing items in to Kumpfy's for repair. I was…read morealways impressed with the quality of the repair and the reasonable price. The staff is friendly, knowledgeable and eager to help get your gear back to you. In an age where consumer goods seem to end up in the landfill so quickly, it's nice to see a business giving items a second chance and a new lease on life. My favorite business in Canmore, thanks Kumpfy's!