Worst experience! Brought 9 pairs of shoes in. The guy had…read morethem for one day over TWO MONTHS - never called me to ask what to do with a couple of them as he forgot - then when I went to pick them up, they were all THROWN INTO A LARGE BAG scuffing/marking some other shoes! I brought them carefully and neatly stacked in a box with cloths in between so that they didn't touch the other shoes more than necessary. He accused me of bringing them in like that and I showed him the same box I brought them in with as I brought it to use the same way to get the shoes home. Had no respect for my property at all. Actually one pair of shoes were damaged from this lack of handling and I was furious as they had never been worn. To top it off, had to pay over $200 for the privilege! Totally over priced. I did not mask my displeasure and stated I would NEVER be back!

Convenient service of dry cleaning and shoe repair at the same location. Very friendly people,…read morereasonably priced, great work in my sandals.

Despite this sudden bout of cold weather, I'm determined to bring spring to Calgary...even if it…read moremeans me wearing my 5 inch heels in snow. I'll do it - I'm gonna bring us that sunshine if it's the last thing I do. That said, you can imagine the condition my boots were in after sloshing through the snow. I chipped a heel....fer real. Don't worry though, I recovered quite well...only a crowd of people noticed...LOL. Anyways, I took my boots into ShoeMasters and the service, the quality of work and the prices were AMAZING. I had my sexy ladies back, in brand new condition, in 1 day flat. Back to ass kickin' I go - Here Mr. Sunshine, Mr. Sunshine, Mr. Sunshine....

The harsh Calgary weather put a hole in my suede leather boots. I was devastated since these were…read moremy favourite pair of boots for the winter. These guys patched up my boot in just half an hour! I was so amazed by their craftsmanship. I am very pleased with their work and will be back!

Great service and knowledge. My shoes got repaired big…read moretime. Great work. Nice shop Lots of shoe polish inventory

Simon is the best at what he does! His prices aren't too bad compared to elsewhere. Definitely…read moreworth checking out. He is such a polite gentleman.

Took a purse that needed new handles. Had the material for it. The person didn't say he couldn't do…read morethe work so I expected it to be Ok. Was very disappointed with the result. The stitching is awful. The new handles now have holes where he took out some of his stitches to redo the work, but the gentleman said that's how the replacement material was when I dropped off. No. Not true. Never going back.

I have used this business several times. The couple who run it are from Tanzania. They are simple…read morehard working unpretentious people who do excellent work and charge a very reasonable price. There is nothing glamorous about their establishment tho they have some pretty sparkly purses for sale in a display case. They also sell a velvet like cheaper imitation of a Pendleton blanket in many designs. It is the repair work by hand quite often of the wife that really blows me away. She must have been a tailor in another life. It is so worth it to support people like this who escaped great financial hardship in their own country to be here. They are somewhat hidden away in the Co-op strip mall on 17th Ave. SE also known as "International Ave." however they bring the wonderfulness of "international" talent to our fair city and I hope you seek them out!

Great family shop. A friend rated their service and friendliness as top notch and i fully agree…read more Upon entering the shop I had two employees ensuring that I was well taken care of. Later I met the owner, Bashar, and he gave me his full attention even though it was extremely busy at the time. Top notch service and they also had great shoes. They seem to only carry the top sellers and best value shoes because I loved all of them. I didn't even need new shoes but I bought two nice pairs for great prices.

Back in July I walked into the Step Ahead store in North Hill Mall, Calgary. I wanted new boots…read morefor fall. The first pair I tried on were Romika brand, and they were an ankle boot, lined slightly for fall. Grey in color. Instant love. The second pair I tried were also a short ankle boot for winter. Also Romika brand. Very lined and again, instant love. I ended up purchasing both pairs. The owner worked with me. and gave me the best deal he could. I was very satisfied. I wore the fall boots, most of the fall. Both pair were already water proofed and good to go. I am now wearing the winter pair. They have to be the most comfortable boots I have ever worn. Will definitely be purchasing more product form this store. Not only were my boots amazing, the man I purchased from, and gave me full attention, (Bashar), was amazing. Such a kind man. Thank you for making my purchase easy, and affordable. p.s. I highly recommend you shop here. They have way more than just boots. Sharon

Excellent work. Have been taking boots, shoes, handbags to him for years including a western boot…read moreresole. Highly recommend. Cash or debit only. Carries polishes and dyes in several colours, protector sprays too.

This guy can fix pretty much any shoe and / or relieve you that it can be fixed when you have been…read moretold by others there is nothing they can do! I would t go anywhere else in Calgary.

This place is a total RIPOFF!!!!! Took a pair of shoes in to have the heels replaced. For $35 they…read morereplaced only the rubber piece at the bottom of the heel and then when we went to pick them up the shoes were not ready Avery 2 weeks, they spray painted the heels black and did a poor job at that. Also they prefer cash. Maybe there is an audit in the future.

My winter boots that I bought 3 years ago were still in excellent shape. The soles were sound, the…read moreexterior was only slightly scuffed, why drop stacks on a brand new pair? Because my Pacquiao calves busted the zipper, rendering them useless in deep snow. Enter Maria's. Well, is it called Maria's? You can find it on Yelp under Maria's. On Google, it's Fish Creek Leather Alteration and Shoe Repair. Maria's did such a great job fixing up my boots, making them look brand new for a reasonable price. It only took them a couple of days, and they fixed them just in time for the huge snow dump. Service was friendly, I got a phone call when my boots were done, and I didn't have to pay for them until I picked them up. Happy cozy feet at a reasonable price. Check them out if you've got a wonky zipper or a dress that needs taking in.

I took in a pair of Aldo shoes with cheap soles and the inside lining coming apart. They not only…read morefixed the inside, but in rebuilding the soles added a strip of blue to match another accent on the shoes. They look better than before, and the heels grip in poor conditions, which they didn't before. It was more than I hope to pay, but totally worth it. I'm very happy with them!!

Took a pair of cowboy boots to get the lifts replaced. He wanted $57 just to do lifts. I said no…read morethank you. I found another place Conte's shoe repair in Thorncliff took the boots there to get the lift replaced. He charged me $31 polished the boots and corrected the heels, much better deal and much better service. Best to check around.