Excellent work. Have been taking boots, shoes, handbags to him for years including a western boot…read moreresole. Highly recommend. Cash or debit only. Carries polishes and dyes in several colours, protector sprays too.

This guy can fix pretty much any shoe and / or relieve you that it can be fixed when you have been…read moretold by others there is nothing they can do! I would t go anywhere else in Calgary.

Worst experience! Brought 9 pairs of shoes in. The guy had…read morethem for one day over TWO MONTHS - never called me to ask what to do with a couple of them as he forgot - then when I went to pick them up, they were all THROWN INTO A LARGE BAG scuffing/marking some other shoes! I brought them carefully and neatly stacked in a box with cloths in between so that they didn't touch the other shoes more than necessary. He accused me of bringing them in like that and I showed him the same box I brought them in with as I brought it to use the same way to get the shoes home. Had no respect for my property at all. Actually one pair of shoes were damaged from this lack of handling and I was furious as they had never been worn. To top it off, had to pay over $200 for the privilege! Totally over priced. I did not mask my displeasure and stated I would NEVER be back!

Convenient service of dry cleaning and shoe repair at the same location. Very friendly people,…read morereasonably priced, great work in my sandals.

This business is a wonderful support to our city. A lovely couple own it and give back where they…read morecan. We support their efforts with our business.

I've walked down Stephen Ave many times and never noticed this place. And then I needed a cobbler…read moreto fix a strap on my leather handbag and Yelp showed me this place as the closest to my work. I walked in the front door and down the stairs and was immediately greeted by an older gentleman, who I suspect is probably the owner. I showed him the broken strap and he assured me that they could fix it, and that it would take about 2 days. He told me $30 to which I balked at (the bag was from Value Village originally...) and he dropped it to $20. Great. You do need to pre-pay here and they give you a pickup slip. I was then sick for the next few days and he called me twice to make sure I knew when they were closing for the holidays so that i could pick it up beforehand. When I came back the bag was ready and I couldn't tell which one had been broken before. In short: super convenient location for repairs, but not necessarily the cheapest.

They are old school did great job on my boots clearly explained what they were doing and it worked…read moreout really well. Wonderful people to deal with.

Clearly botched my topy and wouldn't repair it. Took it to another cobbler who was baffled at the…read moreshoddy work.

I always bring my red wings here to get stitching done and they always take care of me. The staff…read moreis the best and I always get my boots back looking mint. Thanks a lot for your service!

I've brought my boots here a few times now to get stitching/repairs done. Great staff and my boots…read morealways look like new when I get them back!

Great family shop. A friend rated their service and friendliness as top notch and i fully agree…read more Upon entering the shop I had two employees ensuring that I was well taken care of. Later I met the owner, Bashar, and he gave me his full attention even though it was extremely busy at the time. Top notch service and they also had great shoes. They seem to only carry the top sellers and best value shoes because I loved all of them. I didn't even need new shoes but I bought two nice pairs for great prices.

Back in July I walked into the Step Ahead store in North Hill Mall, Calgary. I wanted new boots…read morefor fall. The first pair I tried on were Romika brand, and they were an ankle boot, lined slightly for fall. Grey in color. Instant love. The second pair I tried were also a short ankle boot for winter. Also Romika brand. Very lined and again, instant love. I ended up purchasing both pairs. The owner worked with me. and gave me the best deal he could. I was very satisfied. I wore the fall boots, most of the fall. Both pair were already water proofed and good to go. I am now wearing the winter pair. They have to be the most comfortable boots I have ever worn. Will definitely be purchasing more product form this store. Not only were my boots amazing, the man I purchased from, and gave me full attention, (Bashar), was amazing. Such a kind man. Thank you for making my purchase easy, and affordable. p.s. I highly recommend you shop here. They have way more than just boots. Sharon

I took in a pair of Aldo shoes with cheap soles and the inside lining coming apart. They not only…read morefixed the inside, but in rebuilding the soles added a strip of blue to match another accent on the shoes. They look better than before, and the heels grip in poor conditions, which they didn't before. It was more than I hope to pay, but totally worth it. I'm very happy with them!!

Took a pair of cowboy boots to get the lifts replaced. He wanted $57 just to do lifts. I said no…read morethank you. I found another place Conte's shoe repair in Thorncliff took the boots there to get the lift replaced. He charged me $31 polished the boots and corrected the heels, much better deal and much better service. Best to check around.

I had a pricey bag dear to my heart that needed a shoe repair shop as the zipper had come loose. My…read morehusband offered to bring the bag to Bow Valley Square nearby his workplace to have it fixed, what a doll! No line up to drop the bag off, polite service, inexpensive and the bag was finished a day before it was promised to be which saved us an extra trip downtown before our vacation! Quality workmanship, no complaints and would highly recommend!

THE BOW VALLEY LOCATION BROKE MY $800 HEELS AND LIED ABOUT IT…read more I've never experienced anything like this at a shoe repair place. I brought in a pair of Aquazzura heels to have the heel tips replaced, and the owner put tips in with too big of a screw, and broke both of the heels. I saw a weird looking gap and the leather looked messy when I picked them up - he claimed "the designer didn't have enough leather to cover the whole heel". Right. When I looked under the leather he'd messily glued back, the heels were split open. He's now claiming the "leather shrunk from being worn", which is not a thing that happens. I took them to another shoe guy and he confirmed the heels have big cracks and said it was a terrible job.

Leyla did an excellent job of alternating my ribbon skirt to fit me. Her prices are fair and her…read morework is skilled! I will definitely give her my future business.

Amazing craftsmanship. Have brought multiple items here and not only are they very kind but…read moreextremely well priced for the quality! Highly recommend for all alterations and clothing fixes! Thank you Lily's Fashion