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    Umbrella Properties - McKenzie Meadow Swimming Pool in Springfield, OR

    Umbrella Properties

    (49 reviews)

    Nah. Except for one maintenance personnel, I really haven't had any issues with Umbrella. I do…read morethink they should consider turning Woodland Creek into condo units the tenants can potentially buy wink wink. Even when calling Coburg I've had very positive interactions. They were here when we needed them and I don't plan on leaving anytime soon. The rent is much cheaper than NJ.

    If I could give zero stars, I would. I've lived here for about 6 years, and it has been nothing but…read morea headache. If you're considering renting here--don't. Turn around and RUN. If you already live here, keep records of everything. Save rent receipts (they've "lost" payments and added late fees months later). Always communicate by email so you have written proof. Management constantly changes, and communication is inconsistent. You'll be told one thing, then later told something completely different. Maintenance is also extremely poor. It took 3 years to replace a broken dishwasher that couldn't be used due to smell and stagnant water. We were told it was "normal." We also dealt with a broken toilet for nearly 3-4 years. The handle kept breaking due to improper repair, but maintenance ignored our explanation and blamed us. THREE YEARS we had to manually flush it by reaching inside the tank. It was only fixed after it started leaking. Our most recent issue involved rent. We were told in person that a new lease rate would start in April. We confirmed this multiple times before signing. However, the paperwork (received late) listed May instead. We didn't catch it until we received a 10-day eviction notice for underpayment, plus late fees. When we contacted management, they denied ever saying April and refused to fix the issue. Follow-ups with higher management were ignored entirely--even with an active eviction timeline. After maybe a week to two weeks trying to get an answer and being told they would contact us back, we finally called again, and was told by reception, that they had decided earlier that they weren't going to do anything and we owed what we owed. The only time they responded quickly was when we asked where to drop off the money.

    Kelly Shough Bogan - Hybrid Real Estate

    Kelly Shough Bogan - Hybrid Real Estate

    (18 reviews)

    We live in California and just bought a lovely house in Eugene...- which we literally could not…read morehave done without Kelly. She not only educated us on the market and the area, she literally represented us every step of the way. She visited several houses for us and provided us with detailed videos of her walk-through, plus her educated opinion, which made us feel confident enough to purchase a house without ever going to Eugene ourselves until after the deal was done! Kelly was always quick to respond, kind, professional, and willing to patiently answer every one of my questions. I also appreciated that her descriptions of the houses were always objective, unless we asked her for her opinion, in which case she'd always offer her smart and honest input. We are extremely happy with the house and how easy, smooth and enjoyable the whole process was. If you are looking for a realtor in Eugene, go with Kelly. You'll be in the best hands!

    Kelly was exactly the partner my husband and I needed on our search for our first home. As amateurs…read morein the real estate world, I always felt like Kelly had our back. She helped us sharpen our critical thinking skills as it related to placing offers and negotiating and she helped us narrow our focus so we ended up with a home that really met our needs and was within our budget. She was straight forward, knowledgeable, a great communicator, and also really funny. I'm so glad we are finished looking for a home but at the same time I also miss perusing them with Kelly! I cannot recommend her enough!

    Jake and Katie Colter - Realtors

    Jake and Katie Colter - Realtors

    (3 reviews)

    I had the privilege of working with Katie for my first starter home purchase 4 years ago. Looking…read moreto expand, she helped me time everything just right jn order to sell my first home and purchase my dream home. She is dedicated, professional, detail-oriented and the best realtor to have in your corner. With such an important life event, Katie provides invaluable expertise that guided me every step of the way. I am forever grateful to her and will recommend her every chance I get.

    My husband and I have been working with The Colter Team, Katie and Jake. Where do I begin? We can't…read moresay enough positives about these two. Since the first phone call to Katie at the beginning of this year to today, the day of closing. We have never experienced two real estate agents that have had such high professionalism as we have with these two throughout the entire process. Day one, they worked their butts off for us, following through with every detail efficiently. They were willing to travel to outlying areas of Eugene to look at homes without the slightest bit of hesitancy. They stayed positive through a couple lending mishaps without saying one negative word about other professionals in the area. As well as not losing hope right along with us, encouraging us the whole way. There really wasn't a time we felt like they weren't willing to do what we asked of them. They worked hard on our behalf to get us the best purchase price possible even if that meant not as much would be going into their pocket. They are true advocates for their clients. I have to say, I was a bit surprised by this because our purchasing power was quite limited in the amount of home we could purchase. It seems that if you are purchasing a home under $225,000 these days, many real estate agents act as if you are not worth their time. That wasn't the case with Katie and Jake at all! They made us feel like their priority at all times! They maintained positive attitudes with outstanding professionalism clear to closing, with hugs, smiles and well wishes in our newly purchased home. Thank you again, Katie and Jake from the bottom of our hearts! Warmly, The Harnden family

    Pro Realty - realestatesvcs - Updated May 2026

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