Nah. Except for one maintenance personnel, I really haven't had any issues with Umbrella. I do…read morethink they should consider turning Woodland Creek into condo units the tenants can potentially buy wink wink. Even when calling Coburg I've had very positive interactions. They were here when we needed them and I don't plan on leaving anytime soon. The rent is much cheaper than NJ.

If I could give zero stars, I would. I've lived here for about 6 years, and it has been nothing but…read morea headache. If you're considering renting here--don't. Turn around and RUN. If you already live here, keep records of everything. Save rent receipts (they've "lost" payments and added late fees months later). Always communicate by email so you have written proof. Management constantly changes, and communication is inconsistent. You'll be told one thing, then later told something completely different. Maintenance is also extremely poor. It took 3 years to replace a broken dishwasher that couldn't be used due to smell and stagnant water. We were told it was "normal." We also dealt with a broken toilet for nearly 3-4 years. The handle kept breaking due to improper repair, but maintenance ignored our explanation and blamed us. THREE YEARS we had to manually flush it by reaching inside the tank. It was only fixed after it started leaking. Our most recent issue involved rent. We were told in person that a new lease rate would start in April. We confirmed this multiple times before signing. However, the paperwork (received late) listed May instead. We didn't catch it until we received a 10-day eviction notice for underpayment, plus late fees. When we contacted management, they denied ever saying April and refused to fix the issue. Follow-ups with higher management were ignored entirely--even with an active eviction timeline. After maybe a week to two weeks trying to get an answer and being told they would contact us back, we finally called again, and was told by reception, that they had decided earlier that they weren't going to do anything and we owed what we owed. The only time they responded quickly was when we asked where to drop off the money.

We cannot recommend John enough. From the first time we reached out to him, he was quick to…read morerespond. He was prompt, flexible, professional. We had a very rural property we were trying to sell and John got it done. Everyone we met and talked to along the way knew John and sang his praises as well--from fellow realtors to mortgage brokers. We are not only thankful that we hired John as our listing agent, but we are also thankful to know him. Thanks John!

John Romito - would we use him again? Absolutely! We tried…read moreto buy a home from the seller from H###. After a major defect was found during the well water test we backed out of the home per the contract. The seller wanted to force us to buy the home and when that didn't work they wanted to keep our earnest money. We abided by the contract he did not. John went the extra mile for us and all is now resolved to our satisfaction.

Extremely supportive and active at pursuing a property that would meet our needs…read more Felt like her heart was really invested in finding us a property that meant all our needs. Great at helping with contractors to remedy any issues with our purchase. We would recommend Sixel very highly.

If I could give Kit and her team more stars, I would. I used her to sell my house this summer and…read moreshe was amazing! She offered services that no other realtor had ever offered and I have bought and sold at least 6 houses. She had a crew come over to spruce up the yard at no cost to me. Her husband Rich fixed a number of things and even made trips to the dump at no cost to me. Kit would come and stay late caulking the baseboards and the bathroom. She did a fantastic job of staging the house and the first offer I got was quite a bit over the asking price. She brought me 3 beautiful offers and I walked away incredibly happy. She earned every penny of her commission and I felt like I should send her a fruit basket, I was that pleased. I will recommend her without hesitation to anyone who needs a realtor. I am so glad that the first realtor I talked to decided she was too busy because I know that I got more money working with Kit. She's very responsive too. And she has someone come and do a deep clean before the open house! Who does that?

Janis and her team are great! She has a great eye for color and style to make the houses we rehab…read morepop! We don't use the same color scheme for every house, so every house she stages for us is different. We had one particularly challenging house that we didn't rehab completely and certain parts of the house had serious retro, mid '50s built-in furniture. She made it look AMAZING! She also has a great eye and technique for awesome photos of your home!!!

I found Janis & Notably WDH through a contractor who I was doing work for a little over a year ago…read more I happened to be on my own project at the time and decided to hire her for staging my property as well. Our house sold in days!!!!!!! She is methodical and runs a very tight ship. I have been so pleased with her we have done business with her a few times now and will continue to do so.

We live in California and just bought a lovely house in Eugene...- which we literally could not…read morehave done without Kelly. She not only educated us on the market and the area, she literally represented us every step of the way. She visited several houses for us and provided us with detailed videos of her walk-through, plus her educated opinion, which made us feel confident enough to purchase a house without ever going to Eugene ourselves until after the deal was done! Kelly was always quick to respond, kind, professional, and willing to patiently answer every one of my questions. I also appreciated that her descriptions of the houses were always objective, unless we asked her for her opinion, in which case she'd always offer her smart and honest input. We are extremely happy with the house and how easy, smooth and enjoyable the whole process was. If you are looking for a realtor in Eugene, go with Kelly. You'll be in the best hands!

Kelly was exactly the partner my husband and I needed on our search for our first home. As amateurs…read morein the real estate world, I always felt like Kelly had our back. She helped us sharpen our critical thinking skills as it related to placing offers and negotiating and she helped us narrow our focus so we ended up with a home that really met our needs and was within our budget. She was straight forward, knowledgeable, a great communicator, and also really funny. I'm so glad we are finished looking for a home but at the same time I also miss perusing them with Kelly! I cannot recommend her enough!

I had the privilege of working with Katie for my first starter home purchase 4 years ago. Looking…read moreto expand, she helped me time everything just right jn order to sell my first home and purchase my dream home. She is dedicated, professional, detail-oriented and the best realtor to have in your corner. With such an important life event, Katie provides invaluable expertise that guided me every step of the way. I am forever grateful to her and will recommend her every chance I get.

My husband and I have been working with The Colter Team, Katie and Jake. Where do I begin? We can't…read moresay enough positives about these two. Since the first phone call to Katie at the beginning of this year to today, the day of closing. We have never experienced two real estate agents that have had such high professionalism as we have with these two throughout the entire process. Day one, they worked their butts off for us, following through with every detail efficiently. They were willing to travel to outlying areas of Eugene to look at homes without the slightest bit of hesitancy. They stayed positive through a couple lending mishaps without saying one negative word about other professionals in the area. As well as not losing hope right along with us, encouraging us the whole way. There really wasn't a time we felt like they weren't willing to do what we asked of them. They worked hard on our behalf to get us the best purchase price possible even if that meant not as much would be going into their pocket. They are true advocates for their clients. I have to say, I was a bit surprised by this because our purchasing power was quite limited in the amount of home we could purchase. It seems that if you are purchasing a home under $225,000 these days, many real estate agents act as if you are not worth their time. That wasn't the case with Katie and Jake at all! They made us feel like their priority at all times! They maintained positive attitudes with outstanding professionalism clear to closing, with hugs, smiles and well wishes in our newly purchased home. Thank you again, Katie and Jake from the bottom of our hearts! Warmly, The Harnden family

Working with Eugene's Alternative (Tawnya Madsen) was a true pleasure…read more Tawnya is, hands down, the most impressive broker/ agent whom we have ever worked with. Tawnya was responsive, organized, diligent, easy to work with and very professional. Tawnya was pleasant to work with and very receptive in supporting the back-and-forth negotiations between the Buyer and Seller to ultimately arrive at the correct selling price for both parties. As an out-of-state buyer, she was fantastic in supporting a smooth transaction in every way!

Finding a real estate agent in another state to refer your good friends and clients to, when they…read moredecide to leave California, is no small under-taking. After chatting with a few Oregon real estate agents, I stumbled upon Eugene's Alternative Realtors. What a name! "Alternative" perfectly described my friends so I dug into who these alternative agents were. Bingo, landed on Tawnya Madsen who has a background as a lawyer and mediator. It's as if the heavens opened up...and after a Zoom call with my clients we all agreed it was a MATCH. Not only that but within weeks, they found a house they loved. Tawnya managed the transaction and took care of all the first-time buyer questions and concerns, coupled with the buyers not being local to the area during the process). I will be happy to refer Eugene home buyer future clients to Tawnya and know they will be in good hands!

I highly recommend Kathie Robidou and her team. Kathie has nearly 30 years of experience in the…read morereal estate industry and she is extremely knowledgable. She is also tenacious when it comes to working for her clients and their needs...plus, she truly cares about their experience and the results they get, which should not be taken for granted as it's not always the case with every real estate agent out there. I have worked with Kathie as a marketing person in the past and now as a Mortgage Advisor for her and her clients. If I didn't think she was so exceptional, I simply wouldn't write a review...but I do and so I did. Kathie is the best.

We interviewed three other Brokers/Agents before my wife and I chose Gail Jordan. She is so easy…read moreto work with. She listened to our needs and made suggestions that my wife and I hadn't even thought of. When we needed to have repairs made before the sale of our home she provided several contractors to chose from. Her knowledge of home sales made selling our home very easy. She was easy to contact. If she was busy she returned the call in a timely manor. We were in Alaska during the listing, repairs and sale of our family home. She is truly a stress reliever. I highly recommend her. Paul and Josie

Terrible company. I was in a domestic violence situation which I made clear to them, and they still…read morekept my security deposit even though I A) Left the house spotless with no damages B) It is ILLEGAL to take a security deposit in this situation. There is a reason they only accept a money order or cash for the security deposit. Thieves. I will be taking legal action. Jim Straub - I will keep coming after what is due and what is right not only for me, but for all the other people you screwed over. This company messed with a tenant so bad she ended up going back to school to become a lawyer to protect people from crooks like you. Karma is real and it is coming.

I have never actually rented property from this property management although I have applied a few…read moretimes. Their reception is very nice, but I not had an ongoing landlord/rental relationship.