Susan was the best real estate agent I could have asked for. The process of buying my first home was overwhelming and stressful until I found Susan. Susan is reassuring, professional, extremely knowledgeable about homebuying & the local housing market, thorough, prompt in responding, and always considered my best interests. She was so patient as I searched for homes and pointed out and showed me things about houses that I would not have thought to look for. I never felt like I was just another customer. She really listened to what was important to me and helped me look for homes that would fit those needs. There had been a few times when I was getting impatient, and was ready to buy whatever house I was looking at, but she always gently showed me why the house was not right for me or overpriced, etc. She would send me listings several times a week as new homes popped up. She was always prompt in scheduling viewings and contacting listing agents with any questions that I had. She supported me through the heartbreak of not getting a house I had fallen in love with. She helped me expertly negotiate offer prices. She did a ton of paperwork so all I really had to do was to sign things. And when I finally bought my house, it was perfect for me. She even said to me once, "I won't let you buy a house you're not in love with." She was so right! All in all, she was like a family member, a friend, a financial advisor and a therapist all rolled in one. Thanks, Susan. read more

Susan was my realtor when I moved to Oregon, looking to buy a home and again to help me sell my home when I was leaving Oregon. Both times Susan went above and beyond all expectations. She is patient, friendly, well organized, and knows the area like the back of her hand. Arriving to Oregon, we were staying a bit out of town and Susan always set aside plenty of time for us to look at houses ALL day if needed. And we even returned to a few houses we had already seen. She made sure we were in good neighborhoods that fit our families needs. I never felt any pressure from her to make a decision, only her wanting us to feel good about our choice. Her communication was excellent and helped us narrow down our house. After settling in on a home, she also had many contacts and experience with contractors and other professionals to help us get settled in. Her knowledge in the industry is simply amazing. She helped us every step of the way and made us feel comfortable and relaxed. When it was time to sell our house of course I called Susan. And again she walked us through the entire process. We were happy with the sell and she put us in contact with a realtor in our new state. Again going above and beyond expectations. She kept in touch with us and made sure our transition out of Oregon went smoothly. Susan always has the answer! That should be her motto. I highly recommend Susan Moore. read more

We first worked with Susan as a buyer. From the initial conversation, I knew we'd found a gem. She's super responsive, on top of the tiniest details and knowledgeable about everything from building techniques and tradespeople to trends. One area in which Susan really distinguishes herself is in her soft skills - running interference here, sussing out the situation there ... we felt Susan gave us an edge in our negotiations. She was patient and engaged throughout a several-month search and helped us find a house that ticked boxes we didn't even know to tick, at a good price. Then we had a house to sell. Naturally we called Susan. Every house needs a little TLC before it goes on the market but Susan helped us understand what did -- and importantly, DIDN'T -- need to be addressed. It was tricky trying to get even minor repairs done during the pandemic, but with Susan's help we worked through our punch list in less than 2 weeks. (The great thing about working with Susan is you can always go get your three bids and try different service people, but in the end it's the one she suggested whose number you keep!) We listed the house on a Thursday, had it under contract by Monday. Smooth sailing all the way to the close. You'll not find a more ethical, competent professional than Susan, but the magic is that she feels like a friend: an incredibly savvy, real estate wizard friend. read more

Without hesitation I highly recommend Susan Moore for any of your real estate needs, wether you are buying or selling. Susan exceeded me and my 4 siblings while we were grieving the death of our parents and needing to sell their home she was the realtor we chose to help us. The entire process went so smoothly. The very first day the house went live on the market, Susan had a buyer showing and that buyer wanted to place an offer. Susan let them know that she had already scheduled an open house the first weekend the house went live and that we would entertain any offers after that open house. The buyer asked Susan what they needed to do to get us to cancel that open house and Susan told them "dazzle them with an offer they can't resist". They did just that, they offered 15K over our asking price. I have been buying and selling homes for 40 years and have worked with many realtors and I can assure you Susan Moore is exceptional and I will not hesit to refer her to anyone looking for a realtor to buy or sell. She is professional, knowledgeable, always available for us and clearly the best in the business. Merlene Vanderhoff read more

We first met Susan at an open house in 2014, when we were just thinking of buying a home in Eugene. We had a lot of contingencies to work around and specific requirements. Susan really listened and was very patient and not the least bit pushy, which we really appreciated. She is very knowledgeable about the market and really works hard for her customers. She also operates with integrity. Not only did she help us find our first home in Eugene, she helped us sell that house and find our second home in Eugene. Both times, she took care of so many details like helping us to line up contractors, communicated with the other realtors, found answers the many questions that I always had, and was always very patient. We have recommended her to at least four other friends and colleagues and they have all loved her and found homes that they love. One of our friends was a first-time home buyer; and Susan walked her through every step. If you are looking for a realtor who is knowledgeable, who will listen and help you find what is right for you and has a great work ethic, then we highly recommend Susan Moore. read more

My siblings and I hired Susan to help us sell our mother's home when she passed away. All four of us live out of state and the house needed A LOT of work to get it ready to sell. Susan helped us every step of the way and often that meant being there in our stead to meet contractors, etc. For every trade we needed, she had several excellent recommendations and made what could have been a nightmare, a very easy process. All while ALWAYS being pleasant and professional. I had just sold my home and bought a new one in the Chicago area and I know what a difference a good realtor can make. Susan is not good -- she is ABSOLUTELY terrific!! She knew exactly what we had to do to get the house ready to show and helped us do so as economically as possible. She had a strategy for selling quickly and it worked. We ended up with multiple offers and sold for our asking price within a week or two of going on the market. Given the state the house was in when she started, that was amazing. I would not even bother to talk to anyone else if I lived in Eugene. She really is the best!!!! read more

I'm was very fortunate to have found Susan Moore as my buyer's agent for my move from California to the Eugene-Springfield area. After requesting more information from online listings, I talked to several Oregon agents but didn't feel a connection to any of them. Then I saw very positive reviews for Susan Moore on another site. It seems relocation to Oregon for out of state buyers is a speciality of hers. She spent several days driving me around looking at properties. When I found the right one, she wrote up an excellent offer that was quickly accepted in a very competitive market. After I left town she followed up with details I couldn't handle from out of town. Susan is caring, knows the local real estate market, and gets the results you want. I highly recommend her to either buyers or sellers. read more

There is no one else I'd use for my real estate needs. we have used her for 2 homes now and if we move again we will definitely call her. Susan is incredibly responsive, attentive to the smallest of details, and has an unmatched knowledge of her industry with her decades of experience. Susan recently helped us sell 3 homes and find one large home to accommodate extended family. It was no small undertaking, as the timing of everything was critical. And she pulled it off basically without a hitch! Susan's negotiating skills are incredible, don't let her sweetness fool you! She's sharp and always has a plan. Need plumbing, handyman, roof, etc?? Susan knows who to send you to and who to avoid. If you want a Realtor who knows what they're doing, call Susan! read more

My husband and I have had the pleasure of working with Susan for years. She was recommended to us by my parents who she helped purchase their home when they moved here from central Oregon. Susan is very knowledgeable about the details in the different neighborhoods of Springfield and Eugene. She helped us by our first home in the area and recently helped us sell that home. She is honest and helps set realistic goals regarding the timing of the buying and selling process. Susan has always exceeded our expectations for price, efficiency, and clear communication. As long as Susan is working we will be utilizing her skills to buy and sell our homes. read more

Susan is an excellent realtor! She was recommended to me by a friend, and I am so grateful that she did. I was a first-time home buyer and expected the process to be long and painful, but with Susan's help, guidance, and expertise, I was able to find the perfect home for me very quickly. She is excellent with details- including walking first time buyers through each step of the home buying process- and is honest about things like which homes might have problems in the future. I was so grateful to be able to have her guide me through my home buying process, and I am loving my house! Don't hesitate to contact her! read more

Susan is amazing helped my husband and I buy our first home! And worked tirelessly to get us the best deal, And help us find the perfect house for our big family. THE BEST NEGOTIATING SKILLS! .....She was with us every step of the way. When she would look at houses with us she was very knowledgeable on the build of the houses and very honest if there was anything that was wrong with the houses that we looked at. She continues to help us and answer any questions for us when we text or call For advice. Even a year later lol! She really cares about her clients and it shows..I recommend her 100% read more

Susan is very detail oriented, she will go into small things to make sure that the house you choose is for you. When I told her what I needed for the house, she will keep that In mind and always point out the pro and cons as we visit the houses. And unlike some realtors, she takes her time to make sure you like the house and you never feel pressured. She always there to answer all my questions I had and even go above and beyond to help me finding all the contractors I needed to remodel my house. She is definitely the realtor anyone could ask for! read more

Working with Susan was an absolute pleasure from beginning to end. I felt like she really had my back through the whole experience. She's incredibly knowledgeable about every last detail of the buying and selling process as well as having a vast knowledge of the Eugene/Springfield area. She was very responsive whenever I reached out to her, which I did a lot. She was also really kind and patient with me. Believe me, I can be very particular. I wouldn't hesitate to work with her again. And you shouldn't either. read more

I highly recommend Susan Moore! She is extremely helpful and knowledgeable, and truly goes above and beyond to make sure you have all the details you need before deciding to buy. Especially given how crazy the market is right now, we're grateful that Susan took the time to help us through every step of buying our first house. If you're looking for a realtor in the Eugene area, look no further! read more

Susan Moore was able to get my family the perfect home in the most competitive housing market I have ever seen. There were multiple offers and my offer was picked due to her outstanding reputation as a real estate agent. The entire transaction was unbelievably seamless and enjoyable. I cannot thank her enough for her outstanding service and experience. We are beyond blessed! read more

Susan is amazing to work with. My husband and I are very pleased with our home buying experience we had with Susan. She is extremely knowledgeable about the real-estate industry, follows through with what she says, and always professional. The are beyond excited to have had her as our buying agent. THANK YOU!! read more

We had a great experience with Susan as our real estate agent. We were first time home buyers and she was helpful, informative, and aggressive in getting our needs met. I don't think we would've gotten our dream home without her help. Would not hesitate to recommend her. read more

We have had the opportunity to work with Susan twice and I can't say enough good things about her. She is very experience, professional, and easy to work with. She gets the job done and we couldn't be happier with both our experiences working with her. read more

I've worked with Susan both buying and selling over the last 20 years, and have had nothing but positive experiences. She is always friendly, on time, and very knowledgeable. I would recommend Susan to anyone looking to buy or sell. read more