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Pro On Site

4.0 (4 reviews)
Open • 8:00 am - 5:00 pm

Services - Pro On Site

Commercial truck repair

Trailer repair

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AJ's Towing

AJ's Towing

(325 reviews)

Got a flat this morning. Called to have someone come put the donut on so I could get to a tire…read moreshop. The phone system is automated but it worked well. Had someone at my house in less than 30 minutes. Only took him about 10 minutes to pump up the donut and put it on the car. He was a nice guy and did good work! It was less than originally quoted too, which was a nice bonus.

I am filing a formal complaint regarding a tow service dispatched through AAA…read more During the service, the driver initially told dispatch that my vehicle would be loaded onto a flatbed. However, upon arrival, he informed me he intended to drag the vehicle before placing it on the flatbed, which could have caused damage to my car's electrical system. This directly contradicted what was communicated to dispatch and raised serious concerns about proper handling procedures. When I contacted the company to address the issue, the manager responded in an unprofessional manner. He became hostile, raised his voice, and refused to provide his name when requested. This behavior is unacceptable and does not meet basic standards of customer service or accountability. I am requesting that this incident be formally investigated. I would also like clarification on the company's towing procedures and assurance that drivers are following proper protocols to avoid potential vehicle damage. A complaint has already been filed with AAA, and I will be pursuing this further through consumer protection channels if necessary. Pic below: Driver ignored my instructions not to jump my car despite electrical issues and insisted anyway. He also told dispatch it would be flatbed towed, but then said he would drag it part of the way. When I contacted the manager, he became hostile, yelled, and refused to give his name, saying "don't worry about it." Extremely unprofessional and unsafe service.

Back On Track Roadside Assistance - logo

Back On Track Roadside Assistance

(24 reviews)

Oak Park

Last night I had a flat tire and called my insurance for ERA. Loyal towing was the company who was…read moredispatched to assist with my tire change. The gentleman who assisted me said he would switch my flat tire to my spare tire. He proceeded to remove all the lug nuts and was having a difficult time with the last one. He used his tool and the one in my trunk. This individual ended up stripping the lug nut to the point where it was impossible for him to remove it. He told me I needed to call GEICO and switch over the call from a flat tire to a tow. He said he had to go and tow a different vehicle but that he would text me to inform me of any updates. This individual left my tire damaged, did not text or call. By the time I called GEICO I realized all the tire shops had closed for business. I had to contact "Back on Track road side assistance" they came out after hours, extracted the stripped lug nut with a special tool and replaced my flat with my spare AND put air in it, this company also had a lug nut to replace the one that was damaged. Literally everything I needed. Attached you will see the lug nut that was completely stripped. I'm so grateful for back on track roadside assistance, they were very professional and they were able to get me back on the road even after hours for a reasonable price. Thank You

Johan was awesome. he was friendly and quick. highly recommend him for all your roadside needs!!read more

N-Cal Road Service - Truck break down

N-Cal Road Service

(4 reviews)

I have owned this coach since 2012. The coach only has 27500 miles. The brake got overheated once…read moretraveling back from Tahoe on a steep grade a few years ago. It never felt the same when braking. Today, it's Martin Luther King holiday. I was looking for a brake shop that was willing to service to my F53 V10 6.8L chassis. I was lucky enough to find Nick's NorCal Road Service located in West Sacramento. The shop has a garage that is big enough to service a class motorhome. Nick's technicians completed the job within an hour. The price was very reasonable. Nick's shop also offers services that are related to any heavy duty diesel and gas truck engines. The shop also offers services such as electrical work that are related to the RV house itself. Some of these services can also be offered in mobile. If you have a RV that needs some work done, I highly recommend you to take your RV to his shop. You will not be disappointed.

Nick was amazing to work with! As I was hauling my trailer my tire blew out on the side of…read moreroseville rd. I found Nick on Yelp, called him and he came out ready to replace my tire. I was hauling 10 pounds of roofing materials so he inspected the rest of the tires, he showed me how one more tire was getting ready to explode. To not go through another roadside emergency he told me he can replace all 4 tires on the spot. He even recommended better tires with all the weight that I haul so I now feel safer on the road. Thank you Nick for the amazing turn around and helping me right away. If you're looking for great quality honest reliable service call Nick!!

Pro On Site - trailerrepair - Updated May 2026

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