Got a flat this morning. Called to have someone come put the donut on so I could get to a tire…read moreshop. The phone system is automated but it worked well. Had someone at my house in less than 30 minutes. Only took him about 10 minutes to pump up the donut and put it on the car. He was a nice guy and did good work! It was less than originally quoted too, which was a nice bonus.

I am filing a formal complaint regarding a tow service dispatched through AAA…read more During the service, the driver initially told dispatch that my vehicle would be loaded onto a flatbed. However, upon arrival, he informed me he intended to drag the vehicle before placing it on the flatbed, which could have caused damage to my car's electrical system. This directly contradicted what was communicated to dispatch and raised serious concerns about proper handling procedures. When I contacted the company to address the issue, the manager responded in an unprofessional manner. He became hostile, raised his voice, and refused to provide his name when requested. This behavior is unacceptable and does not meet basic standards of customer service or accountability. I am requesting that this incident be formally investigated. I would also like clarification on the company's towing procedures and assurance that drivers are following proper protocols to avoid potential vehicle damage. A complaint has already been filed with AAA, and I will be pursuing this further through consumer protection channels if necessary. Pic below: Driver ignored my instructions not to jump my car despite electrical issues and insisted anyway. He also told dispatch it would be flatbed towed, but then said he would drag it part of the way. When I contacted the manager, he became hostile, yelled, and refused to give his name, saying "don't worry about it." Extremely unprofessional and unsafe service.

HIGHLY RECOMMEND Rapid Road Service!! I needed my car towed from the Midas in West Sac to the…read moredealership in Roseville and finding a towing company that wouldn't cost me an arm and leg was stressing me out. Thankfully, one of my coworkers suggested Rapid Road Service. The owner, Naveed, responded quickly and was available at the time I needed the tow. Furthermore, the price was VERY AFFORDABLE!! Naveed was extremely helpful, professional, and friendly! For a stressful situation, he definitely made it a little better with his genuine kindness; almost felt like family. I could tell he takes pride in his work and cares about making sure his customers are okay. If I ever need another tow,  Rapid Road Service is my go-to, no doubt!

Naveed was quick. He came through a little earlier than expected to pick up my car, and that's…read moregreat because I was running tight on time. He texted me and advised me he was ready and assured me not to rush. He was friendly and even joked a bit. I 100% will be going with him in the future if there are any towing needs. Price was great as well. 11/10 I would recommend him.

The only thing I see that needs improvement are the fact that they don't back up their drivers and…read morethey do not care about the safety of the passengers that the drivers are driving around..

Jamie was professional and courteous. The first company that Stalantis sent could not towi my truck…read morebecause they had the wrong equipment.

He was on time as promised. Very friendly, and got them job done. Would recommend him.read more

Luis was very professional, very knowledgeable and knew exactly what needed to be done on my ford…read moref150. He's my go to for mechanic work from here on now in the Sacramento area.

Devon was awesome! My son and I were driving home when we ran over a pile of wood planks in the…read moremiddle of the road. Within a couple miles the tire pressure started to drop. Lo and behold there was a puncture in the tire. We tried to make it to Les Schwab and they're closed on Monday's. Google searched nearest tire shop and the Mobile Plug came. Called Devon and within 30 minutes he came to the rescue and literally plugged the tire. The guy is a godsend!

Devon is the Maan!!! I went to get a meat package at mad butcher and when I came out I noticed my…read moretire was hissing like a snake and losing air rapidly. I call my insurance for road side assistance and they were gonna take almost two hours to come. While waiting I decided to make the most of my time by searching for a mobile tire service. The only service that was available in the Sacramento area was The Mobile Tire Plug so I gave them a call . No one answered so I left a message. No more than five minutes later Mr. Devon called me back . I explained to him my situation and sent him a photo of the tire and he said I can be there in ten to fifteen minutes. He came , He saw, and he conquered. Devon did an amazing job. He was fast and friendly and affordable. 10/10 I recommend The Mobile Tire Plug to anyone in need of tire repair or replacement they do it all.!!!!

Last night I had a flat tire and called my insurance for ERA. Loyal towing was the company who was…read moredispatched to assist with my tire change. The gentleman who assisted me said he would switch my flat tire to my spare tire. He proceeded to remove all the lug nuts and was having a difficult time with the last one. He used his tool and the one in my trunk. This individual ended up stripping the lug nut to the point where it was impossible for him to remove it. He told me I needed to call GEICO and switch over the call from a flat tire to a tow. He said he had to go and tow a different vehicle but that he would text me to inform me of any updates. This individual left my tire damaged, did not text or call. By the time I called GEICO I realized all the tire shops had closed for business. I had to contact "Back on Track road side assistance" they came out after hours, extracted the stripped lug nut with a special tool and replaced my flat with my spare AND put air in it, this company also had a lug nut to replace the one that was damaged. Literally everything I needed. Attached you will see the lug nut that was completely stripped. I'm so grateful for back on track roadside assistance, they were very professional and they were able to get me back on the road even after hours for a reasonable price. Thank You

Johan was awesome. he was friendly and quick. highly recommend him for all your roadside needs!!read more

I have owned this coach since 2012. The coach only has 27500 miles. The brake got overheated once…read moretraveling back from Tahoe on a steep grade a few years ago. It never felt the same when braking. Today, it's Martin Luther King holiday. I was looking for a brake shop that was willing to service to my F53 V10 6.8L chassis. I was lucky enough to find Nick's NorCal Road Service located in West Sacramento. The shop has a garage that is big enough to service a class motorhome. Nick's technicians completed the job within an hour. The price was very reasonable. Nick's shop also offers services that are related to any heavy duty diesel and gas truck engines. The shop also offers services such as electrical work that are related to the RV house itself. Some of these services can also be offered in mobile. If you have a RV that needs some work done, I highly recommend you to take your RV to his shop. You will not be disappointed.

Nick was amazing to work with! As I was hauling my trailer my tire blew out on the side of…read moreroseville rd. I found Nick on Yelp, called him and he came out ready to replace my tire. I was hauling 10 pounds of roofing materials so he inspected the rest of the tires, he showed me how one more tire was getting ready to explode. To not go through another roadside emergency he told me he can replace all 4 tires on the spot. He even recommended better tires with all the weight that I haul so I now feel safer on the road. Thank you Nick for the amazing turn around and helping me right away. If you're looking for great quality honest reliable service call Nick!!

Had a flat tire on a very hot summer day in Sacramento, and I was having a difficult time removing…read morethe flat tire, called Milo's, and they were there in no time. Used his tools to remove my flat tire and replace it with the spare. Very nice of him to give me a bottle of icy cold water, and I was on my way again. Once again, very nice customer service.

From the owner: Are you in need of reliable and efficient roadside assistance? Look no further than Milo. Our…read moreskilled technicians prioritize your safety and offer a range of services including flat tire assistance, battery installations and jumpstarts, fuel delivery, and window/door lockouts. Get back on the road with Milo today!

I stopped by Steve's Collision Repair without an appointment on a Friday afternoon to get an…read moreestimate on repairing my 2008 RAV4 front left fender/bumper. It was partly pulled off by a car wash. I was promptly greeted by Steve Jr. and he came out and looked at the damage and even pushed the fender back in place so it didn't look as bad. He gave me a preliminary estimate right away. After a few days, I called Steve's Collision Repair to make arrangements for them to do the job. They said they would order the new bumper and other parts needed, get the bumper painted and I could bring my car in the following Monday. I brought the car in on Monday morning and they called to notify me that it was ready to pick up that afternoon! An excellent job was done, the paint matches perfectly. Everything looks beautiful. I am so pleased! They even washed my car and cleaned the inside too and well as cleaned my wheel rims. They went above and beyond! This is a family business and I highly recommend it. Both Steve Sr. And Steve Jr. are very friendly and easy to work with.

Service was great and Tesla car was fixed nicely. Although…read morethey accidentally threw away a couple of my accessories that were supposed to be installed, they were honest and I liked that. They were also patient in taking payment as i was having surgery and didn't reply to them promptly. I'd definitely use them again .