I love pro nails the customer service is amazing and the rewards program is great here they are so kind in the shop and get what I want done fast and just how I want it I 100% recommend coming here great attitude, and a positive place read more

I came in with a very specific request and provided a clear reference photo for the nails I wanted. Unfortunately, the final result looks nothing like what I asked for. I requested a longer, tapered shape with a soft ombré French fade. The technician insisted on doing something different, saying it would look better on me, despite my repeated attempts to explain what I wanted. The nails I received were much shorter, boxy, and bulky, with a harsh white instead of a blended fade. The shape, length, and finish do not match the reference photo at all, and the cuticle work looks unfinished. What made the experience more uncomfortable was that the technician stood by the register while I was paying, which felt like pressure to leave a tip, despite the service not matching my request. I believe nail professionals should respect a client's preferences when a reference photo is provided and maintain a comfortable, professional atmosphere throughout the visit. I'm sharing this so others with a specific look in mind know to be very clear and firm. read more

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We showed a specific picture and were told it could be done. The lady was in over her head, didn't ask for help and turned into an absolutely horrific nail job. I confronted them about how off it was and they even agreed and didn't charge the design fee. Avoiding this place would be your best bet! read more

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Every tech has been great here. Business always keeps its appointment clients on scheduled time. Great style and vibes in the room. Clean environment read more

PRO NAILs $40-60 I Asked the front desk clerk for a basic pedicure with no gel and for regular polish. Got a price , he told the nail tech what I wanted , the nail tech asked me again and I repeated my request of basic , no gel several times. As I was checking out they charged me for gel. I asked the front desk clerk why I was being charged extra , he asked the nail tech and he said he gave me gel. I told them I didn't want gel and they charged me anyways. Said he didn't "understand" , which is not true. I was in a rush so just paid and left. But unfortunately I will no be t returning. I don't like being lied to and taken advantage of. Plenty of other nail spas in the area which are better and same price. Lost a customer. read more

I love this place. They do a great job. My nails are always beautiful and their massages during pedicures are wonderful. Always leave feeling better than coming in and my nails last. read more

Awful!!!!!!! I have gone to the salon on several different occasions and have had several bad experiences. The only reason I go there is because it's a bit more inexpensive than other local salons and there is one nail tech that does a great job. One thing the salon does is a scam: if you pick a certain pedicure, they will automatically upgrade the pedicure, and I just assumed they were being nice with the hot towels and the massage (which were not included in my pedicure that I chose), but I was then charged for the upgraded pedicure. When I told them that I had not asked for those things, they said I should've spoke up and that the nail tech should not have done it, but this is the second time it's happened to me. They charged me for the upgraded pedicure. Very much a scam. Had a nail tech do my dip powder nails and within three days the nails were chipping - I have done dip nails for well over 10 years and I've never had one nail chip. I went back into the salon (five days later) and told them and they said they would have someone redo them, but they charged me full price for redoing them. The manager said that he could tell by looking at the nails that they had not been done properly as they were too thin, but he proceeded to charge me full price to repair them. I will never again be going to this salon. Very very disappointing. Their practices need to be reported. read more

Went there for Mani pedi. The nails were not to my liking but I did not say anything since I went on vacation. I went again for just a maniI requested a lady, a man was the only one available. I need the nails done so I did it and what a freaking mistake that was. This time I called the place asked for the manager. Let them know what happened and all they said is that they would call back to schedule a do over .. I am still waiting... read more

Pro Nails - This was my mani disaster... - Nail Salons Near Me - Ocala, Florida

I had gel manicure and 2 days later tip fell off I went in and repair was made. 3 days later the whole gel nail fell off, I again went in and that one was redone. 3 days after that two more nails fell off. I went in again was told they would redo the nails without a cost. The nails were redone and three more came by the text just lifting them. When the work was done I was charged again the full price. I will not be returning there again. We have many choices and I choose not to have shawty work done again. read more

Extremely satisfied with the staff and how my nails came out.everyone was very nice. Front desk was wonderful in assistance. My tech did a wonderful job on my Christmas nails I giggle recommend this salon read more

Pro Nails - Nail Salons Near Me - Ocala, Florida

I went through ALOT of reviews before deciding to try this place out. I went in for a basic mani pedi..nothing complicated, no gels, no extra add ons. And I have to say I am extremely happy w the service. They do suggest making appts which I did & even though I showed up early there was someone to see me w in minutes of arrival. I was offered drinks along w a menu of services. They have ALOT to pick from but I politely declined all of them. My nail technician, Moon, was courteous & professional & did a great job. Everyone there is friendly & seems to do great work. Am happy w the results & would def recommend! read more

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I asked for gel, they gave me acrylic. It wasn't filed even and it was crooked. The nail techs talked crap about me in Spanish Infront of me not knowing I was fluent. Vibe was 0/10 read more

When you walk in the door, all they ask you is what color what color you pick out your color they don't say hello goodbye the only thing they say is when you ask him how much they tell you the total and that's it read more

I am a visitor to Ocala from west Palm. I asked around for a pedicure with west Palm flare. A glass of wine and a decent pedicure! I'm in! Especially if I spend 100$ a free glass of wine! omg! Yes! My daughter has a pedicure also! Just when I am ahead I am smacked with disappointment.. the technician I made the appointment with was pleasantly unavailable.. my nails? I could have done better at home and wouldn't have had all the disappointment with my appointment.. idk I'm not a repeat customer by the way.. no wine .. smh.. that's my experience read more

the service was pretty bad, they just left without finishing my service abruptly, no form of communication at all. read more

Pro Nails - Nail Salons Near Me - Ocala, Florida

I have been going here for 1 1/2 years or so. It's a very clean salon, nicely decorated, great pedicure area. I have recently stopped acrylic nails with gel polish and only do pedicures with gel polish now. The price for both now is just too much! After tip, it was costing me OVER $100 for both. That's just too much to pay every 3 weeks. But, the techs I have had and continue to have for pedicures are very good. read more

Tammy is efficient and the best! She took her time and gave me the best pedicure. The atmosphere was relaxing.

Always a pleasure . Very clean and friendly. Great work and never a long wait. Never had a bad experience there

Everything! First time at this salon because I was in the area getting my hair cut at my hair salon, I had a dip fill which later found out I actually needed them to be completely redone. They were horribly messy, had bumps all over bubbles all over weren't even attached, my hair kept getting caught in between the sides which was why I needed them completely redone not just a fill. I had a gel pedicure as well and it left my toes looking so bad, I lost half of my toenail on one foot from fungus because again it wasn't attached good enough or well done, and now a big fungal spot has appeared on the other foot on the big toe. I had to have them redone only less than 2 weeks. Went back to my usual spot and they were able to not only fix everything but my real nails were long enough to put the dip over top of them instead which should have been done. I would never recommend this place, I'm sorry I ever went there and they cost me $115 to screw up my nails were my normal nail salon only charged me $100. And their salon is gorgeous unlike pro nails which is dirty and they are rushed. I'm sorry I don't have pictures of the awful work they did. read more

Too much $ 80. For basic manicure. Won't be going back. Prices not posted anywhere. Nails were cut back too much. The place did seem clean.

First, I Waited 14 minutes sitting in the chair and no one came by. When someone finally came by they sat down and got busy but never showed me the menu of my choices. The leg massage was less than 60 seconds on each leg. The whole pedicure took less than 25 minutes. But the worst part about it all ...there was still dirt under my toenails. And I never knew what I was even paying for. When I told the manager, he apologized and gave me five dollars off. It was not a good experience. Too many nail salons out there to settle for less . Im looking for another place. read more

In this salon 2 1/2 weeks ago for a a whole new set of acrylic nails. Soaked off the old, put on new. Just the pink that you use for pink and white. No polish. Charged $50.00. Today, went in for a fill, and shorter. Again, no polish. Less than 45 mins. Nails are thick. Tony was my tech. Charged $50.00. Most expensive fill I've had. Will never go back. Have to go home and reshape as they are uneven. Very disappointing. read more

If I could give this place ZERO stars I would. They don't understand when you ask them to fix something they did wrong. They have limited color choices. The place was not well cleaned. The nail techs need to go back to school because they did a terrible job for my sister and I. DONT GO TO THIS PLACE! read more

Pro Nails - Day 2 !!!!! - Nail Salons Near Me - Ocala, Florida

They have stepped up their customer service and the techs do a good job. Prices are very reasonable.

I had my nails done (acrylic & gel) and not even a week later.. two of my nails on left hand popped right off.. I didn't have time to go get them fixed right away.. so I ended up clipping all of them short. A couple more days past I decided to take them all off completely and two nails on my right hand were green underneath maybe fungus.. I had to wait a couple weeks for my natural nails yo grow out more.. before getting them done again. I went back to ProNails and receptionist said they have no techs available (early afternoon).. I then told her (quietly) about my issue with the last time I was there.. and she acted like it wasn't a big deal at all!! She didn't even apologize. Lmao .. (and they charge extra for any little thing).. NOT GOOD QUALITY or Customer service obviously. So wrong.. don't go to this place unless your desperate and need your nails done asap!! Good luck! read more

Well... I don't know where to start... My daughter and I Were visiting friends in the local area and decided to have our nails done . Walked in signed and picked our colorsAnd waited for an hour eight or more other people came in after us, they were seated and receive services as we were told those people we're here before us. I finally was seated to have my nails done as my daughter was still waiting an hour later as I was walking out I was asked if my daughter still wanted her nails done. First off let's say my daughter is not a child she's a 15-year-old that was receiving same service as I was and to top it all off my nails are just gusting every finger nail is a different shape, there a quarter inch thick my natural nail sticks out further than the dip they never filed the side of my nails I did it myself and was handed a file to do so as well as Da Dip was never sealed around my cuticles horrible service if you wanna waste your money come and visit Pro nails. Don't use this salon. You will be completely unhappy. read more

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LOVE THIS PLACE!! New to the area and I'm SUPER picky with my nail salons. They were so clean, modern & professional. Received a beautiful fill from Brian and a relaxing pedicure from Michael. They use plastic liners in their foot-baths which I LOVE! Can't wait to come back!!! read more

Pro Nails - Nail Salons Near Me - Ocala, Florida

I was in Ocala visiting my parents and decided on getting an SNS manicure and a pedicure at this salon. I should have read the reviews... I went as a walk-in and they sat me in one of their pedicure chairs. The pedicure was OK but overpriced ($30) for what you get. When the nail tech finished I was escorted to their manicure station to get my nails done. This guy did not know what he was doing and it was obvious from the start. Needless to say, TWO HOURS LATER, he finally finished and told me, with a bit of an attitude, to go wash my hands. I was picking out hardened SNS powder from underneath my nails at the sink. My hands were covered in this stuff and I couldn't wash it off. I can't believe I paid $40 for what looked like press on nails and that price did not include a "manicure"! That service was $15 extra, but there was no way I was letting this gentleman near my cuticles so I cut my losses! Completely unacceptable and overpriced service. Five days later I was back home in John's Creek, GA. I immediately went to my regular salon and got a professional manicure read more

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I go here all a lot and normally it's decent service. Today I paid $105 for milk and honey mani and pedi with regular polish. After 1 hour the polish is rubbing off my big toes as if they didn't clean my nails well before the polish. It's super tacky and this was a waste of money. read more

Pro Nails - Nail Salons Near Me - Ocala, Florida

Very disappointed in this salon. Do not respect customers by setting and keeping there appointments. Twice they have called 3 hours before an appointment to cancel when it was booked a month in advance. They text you 1 day in advance two verify and then cancel 3 hours before the appointment. I feel they have no regard for the elderly and could care less if you are not happy with them. PLEASE NOTE THERE POLICY ON THE WEBSITE ABSOLUTELY NO REFUNDS.! IT SHOULD READ......YOU NOT HAPPY GO SOMEWHERE ELSE. YOU WILL HAVE NO RECOURSE!!!! THEY ALSO DON'T CARE ABOUT BAD REVIEWS. SO SORRY read more

I loooove this place! Every time I come Sam does exactly what I ask for on my nails. They are professional courteous, clean and always nice. I highly recommend them, especially Sam, he takes pride in every aspect of his work including safely and gently removing old nails and is very thorough and attentive to detail when applying the new color and creating the new shape. Always a good experience, highly recommend! read more

Pro Nails - Nail Salons Near Me - Ocala, Florida

Just moved to Fore Ranch looking for a nail salon that can do all the cool contemporary nail services and set. Pro Nail was amazing, clean, efficient and great price! My full set, with tips and ombré was $55 and I was out in under an hour! Great team, friendly and professional. Thank you Byron! read more

Pro Nails - Ombré full Acryclic Nail Tip set - Nail Salons Near Me - Ocala, Florida

Be careful when going to THIS nail salon. They use CHEAP gel polish, which peels right off, and they charge an additional $20 just because it's "gel"!!! The nail place I went before this only charged $10, and they couldn't take the polish off! After getting a pedicure at pro nails, the polish just started peeling off THAT NIGHT!!! I had to fight with the mgr for my money back!!! They have NO business charging that much extra for CHEAP POLISH!!!!!!! Stay away from this place!!!!!!!!!!!!!!!!!!!!! read more

I had been searching for a nail salon since moving here a year ago. Read some good reviews on yelp. I have gel polish over acrylic nails. Tim filled my nails but did not seem sure how to polish them. He got flustered when I bumped one nail on the dryer . He immediately started rubbing off ALL of the polish on all of my nails saying I had messed them up. He repainted them and I left. That evening I saw that there were lumps of polish and layers of polish on my nails. I went back and was charged $20.00 for new gel polish. They offered to fix Tim's mistakes but said I had to pay to have new polish. I will not return or Recommend this place to anyone. read more

Is this even for real?!?! How are people giving this place 5 stars?!?! I called this morning to see if they took walk in appointments. When my friend and I got there, we were next on the list and told there would only be a brief wait. I waited for over an hour for someone to turn the water on for my pedicure. Then, I sat for another thirty minutes with my feet in water getting all wrinkled. My tech finally arrived and did a great job - but failed to use toe separators. My polish smudged and then I had a quick "touch up" that looks like something my two year old applied while I was sleeping. It looks like sh*t. $52 after tip should result in HAPPY customers and freaking perfection. Super p*ssed off. Don't recommend this for anyone. Ended up having to skip my manicure bc of this whole disaster so we can make it to dinner with friends. Never coming back. read more

Pro Nails - Lots of choices - Nail Salons Near Me - Ocala, Florida

I called to book an appt and I think her name is Yolanda was the most rude person I have ever talked to in all the time I have been coming to ProNails. She talked to me like she did not want to be bothered and then she hung up on me. Jessica is always polite and helps you with anything questions or concerns (which is how she trained Yolanda I know this for a fact). Get rid of her before you start to loose customers. Thanks, A Good Customer of Yours read more

I've been coming here for years! Used to be on the right hand side of Publix but now expanded into another location on the other side of Publix. I haven't utilized all the services, but the nail salon services are the best in Ocala...and this coming from someone who knows nails (from NYC)! The gel manicure is always perfect and lasts a long long time (my nails grow out way before the polish starts to lift, like with other places). People are friendly, prices are reasonable, salon is well appointed and soothing. I love this place! read more

EXCEPTIONAL CUSTOMER SERVICE! I had a negative experience that they turned into a positive one with ease. I wasn't pleased with a visit I had and I spoke to the owner and he made it right! Got me in without an appointment, redid my services, and made sure I was satisfied when done! Thank you Pro Nail for the quality job you do. read more

The worst ever! I've been in nail shops all over America! This is the rudest shop I have ever been in! Shoddy work! Rude rude people! No rating! read more

I don't usually take the time out of my day to write a comment, but this seems necessary after my experience. I've been going here frequently. The lady at the front is nice & does great work. The staff is pleasant & friendly. I went on a Tuesday evening, to get a pedicure & gel manicure done. It was done by the gentlemen to the right 2nd table by the pedicure chair. I was finished a little bit after 7 pm. The next day, not even 24 hrs, the nail polish started chipping on my feet & right hand. Unfortunately, I'm not happy with the turnout of my nails. I called; Kim answered to the phone. I ask to speak to the owner; I was told that they were busy. She asks what the reason is, I explain the situation. Kim asks, why I didn't come back the same day. I couldn't due to the fact; it was closed by the time my service was done. Kim stated, that I could get half off my service next time. This solution is not satisfactory to me. The nail polish was chipping less than 24 hours of service. I don't think, I'll be back. read more