Just had a pedicure but the young man who did it was very good. This old girl really appreciated the attention to detail

I was in the neighborhood and it was time to get my nails done. So I decided to walk in to this nail salon. I had neck surgery and it left my hand and forearm with nerve damage. So I had my nail done many times and I just tell the nail provider to just be gentle. Well the this gentleman did not speak English and there was a woman that seemed in charge and seemed to translate that information to him. Either she didn't understand or he was mad at me. He twisted my finger it was almost unbearable. Would not recommend this shop. read more

I decided to give this place another chance as it's been made years since I last went here... huge mistake. I made an appointment, and when I showed up, they didn't answer my greeting, ignored me for 10 minutes, and the man there came to tell me to come back another day. They made me waste my time. If I wanted to or could go another day, I would have made an appointment for another day. I understand if they get busy, but that's the point of making appointments - to secure your spot and be seen. read more

Best nail salon I've been to ever! They are accommodating and it is beautiful there. Every staff member is so kind. Kendell is the best nail technician I have ever had. I will be a customer from now on, even years from now! read more

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Completely over charged me. On their sign it says $48 for dip and an additional $8 for tips. Then I got very small nail art. She charged me $75.... The manicure is decent but she cut me three times. Extremely extremely disappointed. Also she told me she could do nail art I showed her a very very simple flower and they came out looking like sad starfish ... She had accidentally gotten powder of a different color on my thumb and then just covered that with the powder that was on my nails and now it looks like a giant bump underneath my nails and I asked her to buff it out I didn't care of the other color showed and she tried to tell me that know my nail was going to show when there's clearly like seven coats of dip on top... One hand had pointy taps and the other was all rounded I had to ask her three times to fix my nails... read more

I strongly recommend this salon. I went in to get my nails done without an appointment. I love my nails and the staff was really nice and friendly! read more

Pro Nails & Spa - Nail Salons Near Me - Woburn, Massachusetts

I had went to this nail salon a while back and I decided to visit this nail salon again. The staff are somewhat nice. I complained about a couple things to my nail tech since there were blotches of the dip that wasn't there she denied it and said "that nobody will see it". The lady who did my nails was the owner. I'm highly disappointed with the nail tech, especially if this lady is the owner of the nail place. The cuticle clippers she used would just be cleansed with a small amount of acetone, unsanitary am I right? Overall, the vibe was okay, nails were disappointing. read more

YES. My man got me a gift certificate here for Christmas and I was impressed! I have my go to salon near me but this place was so nice and I'm honestly kind of shocked by some of the low reviews on here. REALLY CLEAN and Covid friendly. A lot of different color selection for gel and dip. I got a gel manicure and regular pedicure. Wendy (my nail tech) was super sweet and detailed. I've had the press on nails on over the holidays and my nails were a wreck. Yes, judge me and my Walmart press on nails. She fixed me for what i was working with. I picked the color Lincoln park after dark by OPI and there was another girl in there that came in after me and she picked the same color. OKAYYY. The pedicure was awesome I enjoyed the hot stones and the brand of lotion / scrubs they used. Parking lot is BUSY. Check it out and support local! Bravo! read more

DO NOT GO HERE asked for ombré gel nails or just some glitter on the top. First off they painted the glitter first then put the blue ontop.. and tried telling me "they look nice". I asked for the nail polish to be removed ..CLEARLY who wouldn't . When removing the nail polish was using the grinder tool making my nails THIN. I spoke with whoever was in charge explaining that the work was shabby and I did not think the lady knew how to do nails at all. SHE INSISTED I pay the full 30 dollars for these nails. WHO WOULD EVER THINK A PROFESSIONAL NAIL SALON WOULD DO THIS KIND OF WORK AND INSIST YOU PAY FOR IT read more

Pro Nails & Spa - Nail Salons Near Me - Woburn, Massachusetts

I like this nail spa, but the quality of work depends on who your technician is. I just went in for a polish change and she was one the phone while doing my nails the first half, and then pasted too much polish on at a time. I would consider this the worst job they have done on my nails. The polish is streaky and rough/uneven around the edges. I also had to tell her that there was still polish on my fingers from her careless application. I was charged $25 plus tip for this. Will probably be finding a new place to get my nails done. read more

Pro Nails & Spa - Polish Change Nails - Nail Salons Near Me - Woburn, Massachusetts

made an appointment for 2 pedicures and they still made me wait 30 minutes past my appointment time (after showing up 10 minutes early to my appointment) in cold water while my boyfriend got his toes done and then they finished him before they were even ready to take me and tried to still get me to get my nails done. Why would I still want them done after waiting 30 minutes in cold water? You want me to still pay your ridiculous price of 40 something dollars to get my toes painted? read more

Quality is good but cost is very high. $60 for a pedicure. They do have a $40 pedicure but if you want dry skin removed it's more. I thought that was the point of a pedicure. They use high end skin and foot products which jack up the cost. I've had the same quality pedicure for $35 and my feet and legs looked and felt just as good. I wish I had asked for pricing in advance because I would have gone to my usual spot. I only went here for the convenience after shopping at Target. read more

Rude people , never on time . This place should be a avoided if you are looking for quality work . Mostly dont have customers. But when they get customers they overbook themselves. read more

It has been awhile since I'd come here. Ownership changed and I was apprehensive. But happy to say that they did a phenomenal job. Will be coming back for sure! read more

Pro Nails & Spa - Great Job on my Dip Color Nails! - Nail Salons Near Me - Woburn, Massachusetts

with working late, it is hard to find a salon still open when i get out so under necessity i made a wim appointment with this salon. honestly its one of the best ive been to in awhile. Nina was amazing, she took the time to get to know my nail style and the finished nails looked effortless. Prices were great and the selection of colors will make picking one very hard!!! Loved this place & will definitely be going back!!! read more

Pro Nails & Spa - Nail Salons Near Me - Woburn, Massachusetts

Team was very nice. Did a great job and got everything done quickly and with care. They chatted with us, which was nice. Adding in suggestions or helping us better understand what they were doing. read more

On Wednesday 10/03/2018 I stopped in because I had a hair appointment next door. That was my first mistake. IMO they run a complete scam on folks. I went in for a full set and pedi. Jack did the pedi and set. The pedi was what you'd expect from a student in training. Decent but far from professional. Moving on to the set. I asked for acrylic nails but "Jack the hack" kept pushing this gel top (not the polish) that goes over the tip. I asked the difference he said "it's the same only better" what a crock of bull! It's Saturday and I've already had to have two replaced. Being out town for a wedding it could not have happened at a worst time. The polish is chipping and in three days time two broken nails. Sub-par work, and I am guessing (however I have no proof) that they refill bottle with cheaper products. Oh and when I go to pay the price is an additional $20 then what I was told. Beware! Beware! Beware! Complete and total ripoff!!! read more

So excited for my nail stylist to take over this salon and make it her own. I followed Amy and have been with her for over five years. I was so happy she stayed local!! She does amazing designs and suggests new colors to me which keeps me in style. Great selection of OPI, DND and Gelish colors for regular manicures, gels, and she offers dip powder. I saw watched a client get the dip and it looked awesome. I am super picky about brands and was happy with the selections! Salon offers waxing and lash extensions. I love that they sterilize the nail tools every time in the sterilized bags. Oh and parking is a dream. Starbucks is right next door too a huge plus. The staff are super friendly and welcoming. I felt totally relaxed after my manicure. Love it here!! read more

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A walk-in nail place a stone throw away from my office that will provide me with a stellar mani for $12. Awesome. I wandered in during my lunch break and was not disappointed. Pro Nails is clean, the techs are friendly and the service is fast. I was in and out in about 30 minutes. Not only was my nail tech friendly, but she was also quite thoughtful. She prepped my nails and before she polished them, she had me pay so I wouldn't have to dig around my purse and wallet. Nail crisis averted! The place runs some deals and promotions - but the every day $12 mani can't be beat. I'm going on week 2 of my mani and I am happy to report that my nails are looking as fresh as ever. read more

Just had the best manicure ever. Ask for Tam. He is very thorough throughout the entire manicure. I picked the super white nail polish, and I got the exact result that I have been looking for. He is very dedicated! I am def going back read more

Pro Nails & Spa - Nail Salons Near Me - Woburn, Massachusetts

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I liked it bc it was nice and clean and they were friendly. Went with my 3 nieces and nephew on a trip home to the east coast. They accommodated nephew with a no-color pedicure which he LOVED, and did very cute designs for the little girls. My manicure lasted a full week+ with no chips, nice! read more

My first review of Pro Nails was just a little while after they opened. Since then they've settled into their space, and it feels like things have started to go down hill. The last 3 or 4 times I've been here I've either been turned away (I didn't have an appointment), made to wait 30 minutes (even though I had an appointment), or had my nails rushed so badly that they're starting to chip just a couple of days later. They've also made me bleed on more than one occasion. One of my girl friends really likes one of the ladies here (Lena) so I'll go back when I'm with her, but if I'm on my own I'd much rather go down the street to Exotic Nails (Wilmington). At least there they won't turn me away or rush me out the door! read more

High quality manicure and pedicure and wax services. Ask for Vicky.... I have been going to her for over 10 years now and she is the best. I travel over 18 miles to go to her! My daughters also love Vicky and they are also her clients. She pays attention to details. I have never had a better wax. The salon is clean and there's lots of parking. Everyone in the salon is very friendly and welcoming! I took a pic of card and sent it out to friends and family! read more

Pro Nails & Spa - Nail Salons Near Me - Woburn, Massachusetts

Went here for the first time today and I'm obsessed with the results! Nina was the technician and she did an incredible job. I got acrylics and dip powder (first time for both) and I love how they look! Nina was the one who recommended the dip powder and it was the right choice. I would recommend them hands down and I will be going back (even though I live an hour away) read more

Pro Nails & Spa - Nail Salons Near Me - Woburn, Massachusetts

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I have always loved this nail salon but I went on Thursday and got a regular manicure and within less than 24 hours, 2 nails chipped. I am now skeptical to return. read more

Pro Nails & Spa - Regular manicure after one day chipped. I always loved this place but now I'm skeptical about returning. - Nail Salons Near Me - Woburn, Massachusetts

Definitely my go-to nail salon in the area. $25 for an excellent shellac manicure that lasts well over two weeks, tons of color options, and very friendly staff. This place isn't as pretty and fancy as some other places in town, but I think they have more color options and I get a better manicure for cheaper than other places in the area. I even came here for mani/pedis with my bridesmaids for my wedding and everything was excellent! They take walk-ins as well as appointments, though I usually walk in and I never have to wait more than a few minutes. I've never used any of their other services but my sister got her lip and eyebrows waxed here as well and was satisfied. Now that I've found this place, I won't be going anywhere else for my nails! read more

I just went to Pro Nails & Spa during my lunch break for a manicure and loved the job they did. They were really nice, and actually made a conversation with you rather than talking to each other in another language. I'm definitely going back there again. They also have a deal right now because they just opened 20% off. Not sure how long that will last, but it's a great deal. They also have a referral program and a program if you go often you get discounts after so many visits. Check them out! read more

I have been to this salon many times. They usually do a great job. Today I was the first client at 9am. I had my pedi and continued with a gel mani. I had a hang nail that the nail tech cut and I bleed for a good 20 min. My finger is a mess. They tried to charge me full price and then only took $5 off. Not impressed at all and will most def not be going back. They told me I would be fine. read more

Pro Nails & Spa - My poor finger after bleeding for over 20 min. - Nail Salons Near Me - Woburn, Massachusetts

I loved going here when it was under prior ownership. John was amazing. I have called several time asking where I can find John but the new people feign ignorance. If anyone knows where John has gone to please reply and let me know. He was magic and made my nails look amazing. I have tried the salon once since it's new ownership and it was not a good experience, the quality has degraded and the technician tore my cuticles up. John???! read more

Awful. Waste of money and time! The water started off warm but got cold quickly (in literally less than 5 min, I noted the time). The description said for a basic pedi you get a message for tired and aching feet which I have. No massage. At all. Then they closed out my bill with no dryer for my type nails, and they decided the mani I asked for was not gonna happen do now I have to repaint my nails so I can match my hands when I do them myself tonight. Oh and the left dead skin hanging of my foot. Another thing I have to fix. Huge waste of time and money. So pissed! read more

Pro Nails & Spa - Dead skin left partially hanging on my foot after a pedicure done at Pro Nails & Spa on Commerce Way in Woburn - Nail Salons Near Me - Woburn, Massachusetts

This is my second visit to Pro Nails. My first visit was good, but my second visit for a gel manicure with Cindy was exceptional. She took the time to help me find a color, she asked my name and we had nice conversation. She takes her time to get to know your nails and is very meticulous with cuticles and applying gel. My nails were a hot mess, and Cindy hooked me up! I'm very picky with gel manicures and she was by far one of the best I have had. I will definitely be going back and I would ask for her if you plan on going in! Thanks Cindy ! read more

Added $10 to my service (I had no ad ons) and did not inform me until my service was complete that they were only accepting cash. Bad customer service. read more

I love this place. Best gel I've ever had and I've been all over town. Clean and reasonably priced. I got a last minute call last night for an interview this morning but had 2 broken nails ( yard work) and 2 week old polish. Without an appointment I panicked and stopped in. They fixed my 2 nails for free even though it was not the fault. I will never go anywhere else!! read more

I love Michelle and her husband .... Never disappoint ... Switch from Mini lux on Newbury St to Pro nails since they open and always end up here Every time I cheat on them on my mini vaca see u soon ! Most of my Friends would drive that extra 20 mins for parking and good service !!! Even James Alsop (Beyonce choreographer) get his nails done here read more

Excellent nail salon! They do an amazing job every single time. They take the time to do your nails with care and do them exactly the way you want. Tam did the most amazing job on my daughters toes nails for Disney World. So pleased! They have recently done some interior updates which are even more relaxing. Excellent service and atmosphere. Highly recommend this place read more

Pro Nails & Spa - Nail Salons Near Me - Woburn, Massachusetts

Got an "end of summer" pedi here as I was in the area = bad call. They took me right away, had a lot of colors to choose from, so we were off to a good start... then the pedi began. This woman was so rough in handling my poor piggies and slicing away whatever cuticles I had left... (didn't even look directly at my feet while filing/snipping cuticles) then filed down to the super sensitive skin on my toes. At every moment of pain, I withdrew (if possible-to avoid bloodshed) and I told her she's being too rough with me. I didn't know how else to convey to her that I was in pain (other than my verbal and physical attempts). At one point she and her male colleague were laughing at my expense (re my pained expression). She then told me my skin is too thin, and that is why I was in pain. I told her, OR it could be that you are being violent with me. (No response). After she knew I was unhappy (and suffering silently) she made attempts at small talk which just made it that much more uncomfortable. The pedi looks fine, but at what expense? I never choose to withhold gratuity, but I did that day. Treaments like this are supposed to be relaxing and a treat - not stressful and anxiety inducing. I'd rather go through major surgery again than return to this hellhole. read more

This is my old stand by nail salon. I trust that I can come in here and get a good, clean mani-pedi. There's rarely a long wait if you walk-in, though the summer is a little trickier. The nail techs do talk to you & that's the one thing I'd change. I like silence during my grooming. read more

I went once for a gel manicure - I was ignored with my nails in harsh solution for 25 minutes, and the manicure only lasted for 6 days. Then I went back another time for just a regular manicure - that lasted 48 hours. I started doing my nails myself, which lasts over a week. read more

Pro- Nails is an awesome place as they do such a great job. I recently went to Glamour Nails in the Woburn Mall and will never go back! Pro Nails was the next stop and so glad I made that turn. I usually get gel nails as they last 10 times longer and never chip. I walked in and was seated with one of the guys that worked there and he did a fantastic job. They offer you water and make you feel comfortable. I did enjoy that he wasn't openly talking to his co-workers but engaged in conversation with me which is a nice change. I definitely plan on going back as I need my nails done again. Also, ask for their card which if you visit Pro Nails five times you'll receive a 10 Gift certificate useful on another visit!!! read more

Best nails, convenient location (right next to *$ coffee)! Michelle and John never disappoint (and always go the extra mile). Very sanitary and inviting!!! read more