They were very quick to respond- the quote was fair, the glass arrived quickly, they showed up when…read morethey said they would, brought lots of people to help and was done quickly! Jay was great with communication- texting to let me know they were on their way. His whole crew was respectful of my space and careful with my furniture during install. I highly recommend him!!

Excellent customer service. Got what I needed even though it was Saturday Afternoon. 5 star…read morebusiness and Service!!!

Golf ball thru the window called Kingwood Glass Co., they came out, measured, ordered tempered…read moreglass, and installed all in just a few days. Removed broken glass, installed new, and cleanup all very efficiently. We got a few estimates and Kingwood Glass Co was by far the most reasonable!!! HIGHLY RECOMMEND Kingwood Glass Co

The responsiveness and quality of service was just what I was hoping for. I was able to get an…read moreappointment scheduled quickly and the gentleman showed up on time and was efficient in his work. I highly recommend Kingwood Glass if you need any window panes replaced.

Excellent service! The window to our side door was shattered by a rock while the lawn was being…read moremowed. I called Klein Glass & Mirror and they came out and provided an estimate the same day. The price was reasonable and they even had availability to replace the window that same day. They did a great job and provided all the documentation we needed to get reimbursed by our lawn service.

Voice mailbox full, sent me a partial estimate a ten days ago and nothing since. I tried calling…read morethis place based on a Realtor recommendation. Called about five times a day for two days. Each time my calls went to a generic voicemail box that gave a recording saying I could not leave a message because the mailbox was FULL. I checked Google, Yelp and the web and confirmed that I was calling the businesses number. I finally got someone to answer the phone. He said he was unaware that his voice mail was full, pretty sad if you are one of those customers who left a message. He gave me his cell number to text him pictures of what I needed done. My job was replace one window assembly on a house, replace all glass on five exterior residential doors and install a mirror on a bathroom wall. He replied the next day with a reasonable cost for the mirror install. Nothing on the other work. I waited a week and sent a follow up text asking him to let me know if he was interested in the additional work. No reply. I pissed away two weeks thinking a reputable glass company was in the process of getting back to me. Having a phone system where your voice mail is full means lots of folks never got a reply. Communicating and dropping the ball leaving a potential customer hanging combined with the initial phone experience speaks more than words about the management team of this company. I made sure my Realtor knew that the vendor she was recommending was making her look bad. She will no longer recommend this business and she called a builder who initially gave her this companies info. She informed the builder about the experience. The builder said he was getting the same info from several of his clients. He is now using a different glass company.

Not sure why there are negative reviews. We have used them twice now for our business. Fast…read moreresponse, quality wormanship, fair prices. Rate high and will definitely use them again.

Bad contractor with attitude customer service poor recommendation. Cheap quality will never…read morerecommend Astros Glass and Mirror to anyone

They were quick to respond to my request, very fairly priced, did excellent work replacing my…read moreglass, showed up when he said he would and didn't make me wait forever to get it done. I will call them back in a heartbeat if/when I need another window repaired.

Avoid at all cost. Major red flag warning!…read more Was referred to this guy/company. I text to verify he/they serviced my Zip Code. He said he did. I followed up with 2 basic questions: 1) what kind of frames are the windows they install & 2) who manufactures the windows they install? He avoided answering those two basic questions I asked through text. The next day, he called me 5 times within 4 minutes. I missed his calls, apologized for missing his calls. I again text asking those two questions. He refused to answer through text. Major red flag! Avoid and use someone else!

It was great! Fair price, great communication . Was able to finish project on time. No complaints…read morehere.

Responsive like no other. Seriously…read more They got me on the schedule quickly, ordered what I needed faster than any one else said they could, and came quickly to install. They cleaned up, advised me of some other issues, and were generally the BEST contractors I had on site that day. Absolute aces.

Carrie and the team over at Glass Dr. provided great service to my Altima! They were fast with the…read moreinstall, flexible with my appointment and extremely affordable. I 100% recommend going to Glass Dr. and getting serviced if your windshield cracks and needs repair. Thank you Carrie!

Because of the Glass Doctor's lack of responsiveness and communication, I had a missing front door…read morewindow for OVER A MONTH. This is completely unacceptable. A security company shattered the window pane of my front door while trying to install a door sensor. I called the Glass Doctor to have someone come out immediately. They were there within a day which was promising. They gave us a quote, measured the door, and represented that they would have the glass within a few days and would be back promptly to install it. A week later, they were scheduled to come out to install the glass. When they arrived, I was told the last guy that came out "didn't know safety code" and therefore ordered the wrong window and also apparently measured wrong. At this point, I probably would have/should have called somebody else, but I had settled my claim with the company who initially broke the glass based on the quote I got from the Glass Doctor so I was reluctant to go elsewhere and desperate to get the job done without further delay as it was not only an energy issue having a missing window, but a safety concern. I was told they were rush ordering the glass which would be in in 3-5 business days and he is available should I need anything, don't hesitate to reach out at all. For the next month, I called multiple times a week trying to get an update from the Glass Doctor. Out of the 10+ calls I made, I either never received a call back or was told they would check the status of my order and then they would never actually follow up. After over 4 weeks, they finally came out and replaced it. I will say the guys who came out were incredibly kind, quick, and did the job for a decent price. However, the lack of responsiveness for WEEKS and the failed promises were so frustrating and there is really no excuse. I do not recommend!

I'm so impressed. I reached out Serene Glass to repair a…read morefull door glass that broke. They came over Saturday and measure and inspected to ensure he could replace it. I had 2 half door size windows replaced and the full size window on my door. The entire experience was amazing. Great price, great value and excellent craftsmanship. I know have a "Window Guy". Thanks again Mansoor.

We recently worked with Serene Glass to fix a unique defect in our frameless glass showers that…read moreothers were unable to resolve. Mansoor and his team were wonderful to work with. From the start, Mansoor was able to identify the issue just through pictures and conversations, and then promptly scheduled a visit to fix the problem. They were extremely accommodating with both pricing and scheduling - we would highly recommend Serene Glass and will use them again in the future.

Requested quotes through Yelp and he was one of the first companies to respond…read more Rene is very knowledgeable and knows doors even through pictures. He recommended some other options for me to look at doors that may be a little bit more affordable and I did. So thankful for that piece of information. He picked up my doors for me within the three day grace period of where I bought them from and was out in the same week to install . Confirming time and date with him was a little stressful because his day fluctuates with what he's got going on so I was a little nervous that it wasn't going to happen right away . But he is a man of his word and called me on Friday morning to let me know that I was going to to have my doors installed in the morning . His crew was so professional, nice very clean tidy worked efficiently He charges $475 per door, which is a little expensive, but I believe it was worth it.

Do not trust this company or Rene Puente. They are not honest. Take your business elsewhere…read more I paid half down ($2400) for windows back in January 2025. I still do not have my windows. Rene started with excuses. Then he stopped answering my calls. Then he stopped answering my texts. Work with someone more deserving of your money who will actually do the work you pay them for.

I had 2 windows repaired in my home due to glass break and the process was smooth. It was easy to…read moreschedule an appointment, the office staff and installers were kind and very professional, and they were prompt in getting the materials in for my repair. It was a great first impression!

From the owner: The Glass Guru is your local one-stop shop for Glass Repair, Mirrors, Shower Enclosures, Windows,…read moreDoors, Screens and more! We offer the broadest range of solutions for your home or business, including niche specialty services such as Foggy Window Repair, In-Glass Pet Doors & Custom Mirror Frames, that you simply won't find anywhere else. We aim to save you time, money, and hassle. Before spending tens of thousands on new windows, let us evaluate them to see if some simple low-cost repairs might be all that is required. At The Glass Guru, our overall goal is to exceed your expectations. Our skilled team will provide you with a positive service experience, delivering quality service and installation on every job! Quality products, professional repairs and installations, excellent service with a smile... All for a fair price.