Just as my Neighbourhood Facebook group said - this is an excellent place to go for a walk in. Dr…read more Sing(?) even asked me questions that were not related to my issue. He saw I was pre-diabetic and asked when my next diabetes test was because the Cortizone shot would produce a sugar spike. He even told me that a bone that I broken 2 years ago had healed. He was also a good communicator, showed compassion, calm demeanor. He treated me like a person and when he injected my hips, I felt almost nothing. All other bursa hip injections that I have had have hurt immensely (APP, UAB higlands ground floor). Either medication has changed since then or he is a highly skilled Doctor who can inject without even hurting you. Amazing! I would have liked the receptionist to be much more polite and speak more clearly. She seemed impatient. I don't think it was because the practice was busy, when I got there an hour later it was empty, but who knows. The waiting room was comfortable, clean, cool with cold water bottles to drink! Bathroom was spotless and parking was easy/free. Perfect place to go if you live in Birmingham city, Homewood, Mountain Brook because you don't hit rush-hour at all. (2:30-4:30 on Monday

Visiting a place like this is like visiting a mechanic, it's usually not for a happy reason. Thus…read morewas why we were here tonight... my daughter rolled her ankle at cheer practice. The trainers at her high school recommended an x-ray so we brought her here. Located in the relatively new and very nice and eclectic "Brocks Gap", OS1 is in between a ballet studio and Moe's BBQ. Also in the same strip are The Trak Shak, Whole Scoop Ice Cream Shop, Santos Coffee and Tre Luna Bar & Kitchen. A very small front door leads to a modest and simple waiting room with a complimentary Keurig and canned sodas. There's a small counter with a receptionist. OS1 calls themselves a Sports Injury Clinic and indeed they are. They have trained sports medicine specialists on site. They have convenient hours closing as late as 7. They claim to be less expensive than the ER with decreased wait times. Finally, they can take X-rays and have MRI equipment on-site! We arrived with our injured daughter about 40 minutes before closing. They normally don't see new appointments past 6, but we were greeted with a friendly face and after checking w/ the medical staff, they immediately took Sarah "to the back" while Tammy filled out the paperwork. In about 10 minutes, we were back in the exam room where Dr. Beidleman was already examining her ankle. From start to finish, we were walking out of OS1 in about 30 minutes. Dr. Beidleman was kind, sincere, sympathetic and most of all professional. His nurse who came in to help show Sarah how to use her fancy boot was also fantastic. Everyone who was there was extremely friendly to the point that it kind of creeped me out... in a good way! So having said all that, I need to add that at 7pm, the NCAA National Championship game Georgia vs Alabama was going to be broadcasted and their entire staff might have been trying to get us out as quickly as possible. Also, since it was the last hour before close, there wasn't any other patient there so we were their center of attention. Would our experience be any different if the NC game wasn't coming on at 7 or if we were there in the middle of the day with 5 other patients?!? I don't know. But I do know that this experience was exceptional and we will be returning. In fact, we have a followup appointment in a week. I'll write an update...

Was referred here by my specialist for surgical care. I was seen promptly and everything was…read moreexplained to me and my surgery was immediately scheduled as well as my pre op testing and post op appointment. I was provided with a folder with all the information I needed for pre op and post op and information about where to go. I felt I had everything I needed and was prepared for the surgery. The day of the surgery, my surgeon came in before the surgery to talk to me and answer any remaining questions I had. He checked on me the next day in the hospital since I had to stay over night. I would feel very comfortable using this practice again if I needed another surgery.

I have only had positive experiences and excellent care with Advanced Surgeons and Dr. Bart Wood. I…read morehad surgery on March 19, 2020 right as the pandemic hit. My follow-up visits were nerve-wracking as I was worried about contracting CV-19. While the check in staff did have their masks down, as soon as I crossed the barrier, they put them on. In the waiting room, on both occasions, people were spaced more than 6 feet apart. Some wore masks. Some did not. This was before the mask mandate. Dr. Wood wore his mask the entire time he spoke with me. If you don't feel comfortable with their measures, definitely speak up. However, the MaskUp Jefferson county group has encouraged a vigilante mindset where people who have never been to the practice give bad ratings. That does not sit well with me. I would encourage an prospective patient to go in for a consultation and check them out yourself.

very professional and courteous . The person who did my test was very nice and he explained…read moreeverything that would take place.

For someone that confined spaces anathema, this open upright MRI provided a usable solution. It…read moreprovided a way to image my elbow w/out submitting to being stuffed into a cigar tube. The best part of the experience was the after-action explanation, which allowed me to use the explanation of the results to do a deeper dive into the results using specific AI queries to assist me in speaking with the doctor as a more knowledgeable patient.

Got a broken toe, but needed a referral to see a specialist. They called me back within two hours…read morewith a referral, which is acceptable and very much appreciated. I had started to lose faith and hope, due to the severe pain of my injury. I am sure that I will get the care I need soon, though.

Great doctors office and very professional staff. Every time I go into the office for a check up or…read moreappointment the staff and doctors are always welcoming.

The medical care was adequate. However, the facility over charged by $300+. We contacted the…read morefacility and they admitted that they overcharged by the $300+. The procedure was in September, it's now February. Every time we contact the billing department, we get lied to saying that they have sent a check out to us. Additionally, the billing department is only available 2-3 days per week. I would NEVER use this facility again. I will be contacting the appropriate agencies and reporting this as fraud.

I had to come here for a pain block done by Dr Craig. The staff was so nice and efficient. The…read moreplace was so clean. This was my first time ever having this type of procedure, so I didn't know what to expect. I would recommend this place to friends and family.

I was referred to Dr. Jones for my lower back pain last summer and again this past fall in 2023…read more The staff at the Swaid Clinic were very friendly, compassionate and thorough. They have ordered the tests needed, advised me of my options, and I will be letting Dr. Jones handle my surgery soon. I appreciate the care and support given to me from Dr. Jones and his wonderful staff.

Dr. Swaid and his staff provide excellent care and communication. They took what one doctor said…read morewas simply tennis elbow and determined it was two pinched nerves in my neck. They fixed the problem, and I've good ever since (5-6 years ago).

I typically see Dr. Heaton (who is absolutely amazing) but I have seen other practitioners in the…read moreclinic (all who have been fantastic). Today I had a visit with Kacie and Ashley, they were both so friendly, personable, and professional even with the office full and right before lunch time! I will definitely continue coming here!! Highly recommended

Do yourself a favor and go somewhere else. It takes at least a week for anyone to respond in the…read moreportal. I had surgery on July 30th by Dr. Santoro and I still have not received proper post op care a month later. I went to my 2 week post op appointment where I waited for nearly 2 hours just to be seen by the NP, Haley Miller, which I understand the Doctor gets pulled into a delivery etc but the lack of care from her staff was astounding. Miller asked how I felt after surgery. I stated fine snd she said "well everything looked good according to Dr. Santoro" No post op physical exam was done, my incisions were not looked at, my images were not reviewed and no additional follow up appointment was offered. I had to ask if I was cleared to resume to normal life activities after surgery and they looked at me like I was crazy. Additionally, miller proceeded to document that my behavior was not conducive for a physical exam even though I was never offered one. I am still trying to get an appointment for my surgical images to be reviewed. Meanwhile, my post op care was billed under global health plan for my surgery meaning insurance has already paid for post op care even though I have not received care that would meet insurance requirements. I brought this to the offices attention and they didn't care.

Excellent doctor. Every single staff member has been helpful and courteous on multiple occasions…read more Dr. Carr spends as much time with me as necessary. Never treats me as though he is in a hurry. Listens and explains until I am satisfied. Has performed 4 surgeries plus knee injections on me, so I have spent a lot of time in his office, and they have consistently demonstrated they care.

I sought out Dr.Carr after tearing a meniscus tear while coming home from a vacation. At first I…read morewas impressed enough to go through with the surgery. I had surgery on October 11th of this year and up to this date, I haven't got any better. After surgery I visited his office twice to have my knee drained from fluid building up. So after so much time has passed and I'm not any better, I decided to seek out another orthopedic surgeon. As it turns out I still have a torn meniscus plus a piece of metal in my knee. The metal wasn't there prior to my surgery with Dr. Carr because I have the X-rays to prove it. I cannot recommend Dr. Carr. I feel that if he done my surgery correctly, then I wouldn't be heading back to the operating room, especially with a piece of metal in my knee.