I typically see Dr. Heaton (who is absolutely amazing) but I have seen other practitioners in the…read moreclinic (all who have been fantastic). Today I had a visit with Kacie and Ashley, they were both so friendly, personable, and professional even with the office full and right before lunch time! I will definitely continue coming here!! Highly recommended

Do yourself a favor and go somewhere else. It takes at least a week for anyone to respond in the…read moreportal. I had surgery on July 30th by Dr. Santoro and I still have not received proper post op care a month later. I went to my 2 week post op appointment where I waited for nearly 2 hours just to be seen by the NP, Haley Miller, which I understand the Doctor gets pulled into a delivery etc but the lack of care from her staff was astounding. Miller asked how I felt after surgery. I stated fine snd she said "well everything looked good according to Dr. Santoro" No post op physical exam was done, my incisions were not looked at, my images were not reviewed and no additional follow up appointment was offered. I had to ask if I was cleared to resume to normal life activities after surgery and they looked at me like I was crazy. Additionally, miller proceeded to document that my behavior was not conducive for a physical exam even though I was never offered one. I am still trying to get an appointment for my surgical images to be reviewed. Meanwhile, my post op care was billed under global health plan for my surgery meaning insurance has already paid for post op care even though I have not received care that would meet insurance requirements. I brought this to the offices attention and they didn't care.

The employees at this business are very pleasant and accommodating; two skill sets that are hard to…read morefind these days. I'm not sure if scheduling an appointment is best for wait times but each time I've gone has been a walk in. The wait has been reasonable, no more than 20 minutes. The fittings have been easy and comfortable. There is a 6 week wait on custom orthotics but, what's 6 weeks when you're getting something made especially for you. I would go back.

Ordered my knee brace here. The staff was helpful. The delivery of the brace took longer than…read moreexpected.

I have been a patient of this practice for years and it seems like in the past couple of years the…read moreexperience has been on the decline. Initially the frustration came from the long waiting times at appointments. If you are more than 15 minutes late you must reschedule but if you were on time, I have experienced wait times of over 45 minutes before even being called back and an additional 45 minutes to an hour in the waiting room. This has improved but now you must wait extremely long times for lab results, making me think the labs are not going out daily. I had blood drawn on Monday and didn't receive results until Friday for results that other offices provide same day or next day. I have blood that was drawn on Wednesday and Wednesday has come again and still no results, so if it is an urgent matter this would not be the practice to visit. I do enjoy the care I receive from the providers, they are easy to speak with and knowledgeable in their fields. It's just some categories where the practice is missing the mark.

Was there once for an appointment. The staff was rude and condescending. I left without seeing the…read moredoctor. Never went back. I see nothing has changed.

My initial visit with Dr. Whitehead was a very pleasant experience. She is knowledgeable,…read moreprofessional, and provides exceptional, patient-centered care. Dr. Whitehead takes the time to truly listen to your concerns and ensures you feel understood and supported throughout your visit. I believe she genuinely has her patients' best interests at heart and shows great compassion in her approach to care. She fully met my expectations, and I'm very grateful to have met her at the Pell City location. My overall office experience was also excellent -- the staff was friendly, and I didn't have to wait long to be seen.

Incredible professional and efficient physician that provided uninterrupted appointment. Extremely…read moreknowledgeable about patient's Options.

I was referred to Dr. Mason by my Opthalmologist when diagnosed with Macular Degeneration. I was…read moretold he was the best by several different professionals. I have been seeing him now for about 2 years and I am very confident in all who work there. Patients do come from all over the state so it is a very busy place.

Could not ask for a more professional, efficient, friendly, informative physician & clinic. Always…read morein & out very timely. Waiting area is clean, has tv, reading materials, & is comfortable. But, Dr. Mason is the absolute best! So thankful Dr. Sarah Gordon sent me to him when I needed a specialist.

I've been going here for over 2 years and I can't say enough great things about it! Dr Russel is…read moreamazing & provides evidence based care! This is a place you can trust to care for you and your needs.

Dr. Russell has a great bed side manner. He listens to what and where your problems are and works…read moreon the accordingly. I've dealt with lower back pain for years and due to my job I travel frequently. He has helped me a lot and removed some pain in my back and neck. Highly recommend him and his clinic.

Dr Dey has been my obgyn for many, many years! She even delivered two of my nieces! Obviously, I…read moreadmire her even more because of this. She's extremely personable and a consummate professional. I can always depend on a quick visit , yet very thorough exam! Her office support staff always make me feel comfortable and they are very friendly as well. Despite Dr Dey's practice being very busy, she always takes the time to ask how I'm doing and most importantly address any concerns that I may have and ask about my family, of course. I am always pleased whenever I come to her office for an appointment - Just as the other reviewer stated, "I recommend her highly!"

Dr. Dey is a female gynocologist & OBGyn at St. Vincent's East. She was recommended to me by a…read morefriend when I first moved to Birmingham, AL and was looking for a new Doctor. I have been more than happy with the service provided by both herself and her staff. Wait times are minimal and she always takes the time to bring you into her office for a brief chat about any concerns or questions you may have and to review of your file before you even go into the examination room. The exam is made to be as comfortable as is possible in situations such as this. She is easy to talk to and as sweet and friendly as can be, as well as, extremely competent and professional. I recommend her highly.

Love Dr. Brandon and Dr. Emma and their team. Always…read morerecommend them to people for their quality

This practice wasn't for me. Dr Palmer is VERY high energy, if you like that, great. For me, not…read moregreat. Every time I went, I had to wait for at least an hour, almost as if she over booked all her appointments. I did not like the tactics she used and felt pressured to go 3 plus times a week because she made it sound like my situation was severe. Very aggressive. Got a consult at another chiropractor and realized my situation is normal and just need maintenance.