Went in this week…read more One employee was with a customer Other employee was at the desk, but didn't greet me or ask me what I wanted. So I left. They need to work on their customer service

I was in Biloxi on business and was absolutely paralyzed by my laptop. I came to computer shack and…read morePhillip did not disappoint. Delivered earlier than promised and working perfectly. He really knows what he's doing and I can't rate him highly enough. And very reasonable price! Did I mention what a nice guy he is?

Very professional and friendly. I'm not a tech person at all and was still able to communicate with…read morehim to where he was able to diagnose my computer issues and get me fixed up! Definitely worth the hourly rate!

Had a laptop that the power jack loose. They replace the jack. Six months later the jack worked…read moreloose again. The replaced the jack for labor cost only. The jack was more secure and don't anticipate any problem. I did replace the power supply which fits tighter so that was a part of the problem. I would recommend them for your computer repairs.

Justin was so helpful in arranging a time with my schedule. He helped my very expensive printer be…read moreresurrected from the printer graveyard! I 100% recommend him!

Justin is a computer wiz!!! I own and operate a…read morelaundromat, where every one of my machines (washers & dryers) require a wireless network in order to operate. They will NOT work without wifi! Long story short, not only did my computer slow down to a snail's pace, my keyboard inadvertently quit working, and my wifi network quit working! My business was losing money by the second!!! I wasn't about to call some big company like Geek Squad to come fix my computer; with their overhead of numerous employees and brick & mortar buildings scattered nationwide, they were probably going to charge me an arm and a leg! I searched online using Google, and stumbled upon Justin's Computer Repair - a small business owner who had nothing but 5-Stars all the way down the Review section of his page. I gave him a call, and he was able to come to my location and take care of every issue that I had, except for the inoperable keyboard issue. (I had never once dropped this keyboard; this was an issue that even had Justin, with over 25yrs experience, scratching his head.) One of the things that he noticed was that I had two anti-virus programs installed in my computer. (Apparently, this is not allowed, as the two programs will cause abnormal behavior.) That explains why my computer was acting funny, and was SO SLOW!!! Justin is MY computer guy; I'm claiming him as my little computer genius! Lol I HIGHLY RECOMMEND Justin for all of your computer needs!

Nine Tech is the best on the coast. Efficient, explains everything so the novice understands…read more Costs reasonable.

A stellar place for computer repair. Quality repair and upgraded memory on my iMac has my computer…read morerunning like new. Very fair price. Highly recommend! I won't consider any other repair shop.

This company is great! They're quick and easy to work with…read more I'm currently attending school nearby at the airforce base and dropped my phone one day on a tile floor. The incident left my phone unusable in any way and I went into panic mode because most of my schooling is done online and updates are generated every hour from my instructors/leaders/peers and so I was stressing out a bit. Sadly they do not have access on base so their "drive to you" option did not work for me when trying to get an appointment online through their website. I had to get a friend to drive me down there. For those of you that want to use that service, it will be a $30 down payment and that WON'T be counted towards your actual bill to fix your electronic device, but pays for their convenience of travel to you. Anyways, when I arrived I explained what happened and the associate that helped me (Caleb) did not hesitate to take on the task. He was pretty confident in being able to fix the problem by today and that gave me a strong sense of relief. He gave me an estimated 3hrs of work to fix my phone and before you know it, he was actually done in half the time. I didn't wander off too far so I was able to come back to the shop in 5 mins. I was excited to be presented with my phone looking like it was brand new, right out of the box. I played around with the screen and buttons as he generated my bill and it worked just as I expected! I was so happy. My device is a Samsung Galaxy S10 Plus and I was told it would be pricey to fix but I didn't flinch at the price because a brand new phone would have cost a ton more than what they charged for just a new screen. I paid around $280 for the service. After that, I promised to be more careful with my phone and actually bought a glass screen protector to avoid this ever happening again. Regardless, I highly recommend this company and would go back to them with all my device problems. Thank you so much for being so awesome! -Candice

I brought an Xbox in and they came to the conclusion of the motherboard having problems. I waited a…read moremonth and with no updates. $260 dollars later, a month later, and the same day the problem is still happening. So the product was not fixed, and I could think maybe it wasn't that problem and they charged me $260 for a problem that may have not been the problem and waiting for a month. Also they said I would have to wait another month.

Brian, the owner, brings the subject matter expertise you'd expect of someone with 30 years of…read moreexperience. He had to change my laptop fans with frozen screws. With a view that anything he repairs must be repairable going forward, he replaced the screws by fabricating the female side. These screws were 1/8" long = tiny! He's earned my trust and business going forward.

Amazing customer service. Answers all your questions without making you feel stupid. Brian did a…read more data save for me, and also helped me through some issues when a big 27 inch iMac was starting to fail. He's my guy, I use him without any worries.

Fixit gave me an estimate and directions to their store. I visited their store a few years ago for…read moreanother issue, and the issue I had was so simple to them, they did it pro bono! I kept that in the back of mind for future projects. And said to myself, next time something breaks I'll come back here. Fixit gave me an estimate and directions to their store. I visited their store a few years ago for another issue, and the issue I had was so simple to them, they did it pro bono! I kept that in the back of mind for future projects. And said to myself, next time something breaks I'll come back here.

Front desk guy was nice and patient! Very understanding of my interesting situation with my laptop…read morelol. $40 for same day service. Would go back if I had further issues (let's pray I don't) because I know I'll be in good hands!

I don't even know how to start Calvin was amazing on the phone. He was able to fix my problem over…read morethe phone and didnt even have to charge me. All I was thinking its gonna cost me a couple of hundred for a new laptop. Anytime you need your electronics fixed Calvin is yiur man. AMAZING

My Mac laptop had a virus. Took it to Down South Digital and Eli. Excellent, fast service and…read moreaffordable. Less than 1/3 price of Best Buy. Highly recommend

From the owner: Computer repair and custom builds at an affordable price.read more