they drove all the way to FarmVille to pick up my scooter! two thumbs up, if I had two thumbs !…read morethanks ultimate cycle!

First off Larry is a good guy but he's just a salesman and probably doesn't have much pull once a…read moresale is made. As much as I want to give a high rating I just can't. Went there Saturday and bought Mahindra 1126HST, added a box blade and a grapple attachment for the front. Grapple needed a 3rd function switch that I was told was in stock and takes virtually no time to install. Ok so the tractor was expected to be delivered yesterday or today (Tuesday or Wednesday). Well no tractor! Contact them and asked where my tractor is and I was told that the switch was not in stock and had to be ordered but should be here by Friday at the latest and hopefully the tractor will be delivered Friday or Saturday. Received another call and I was told that the part might NOT be here by Friday and they don't get deliveries on Saturday so since they are closed on Monday it appears that I might not get my tractor until late next week. This is unacceptable and I really wish I can pull out of this $33,000 deal and go down the street and get a Kubota which I know are a little more expensive but I would trade that off with better customer service and experience. I will contact Mahindra directly to see what my options are since I don't believe I will get any compensation or satisfaction from Ultimate Cycle. So this is an updated review. Luke Oley reached out to me and we had a nice talk and he was able to resolve every issue that I had. seems like there was a lack of communication and the issue was addressed and I'm pretty confident that going forward there's not gonna be any more issues. The tractor was promised to be delivered tomorrow so we'll see. Fair is fair and Luke addressed all the issues and took care of them so hopefully this was just a blip.

Joey and his crew did a fantastic job on my bike. He is…read morepleasant, honest, and a great communicator who kept me in-the-loop and up to date every step of the way. Cannot recommend them highly enough. Will not go anywhere else for my motorcycle work. Very grateful to have found them! Definitely 5-star rating!

Joey won't shut up, but boy does he have a great team.. Jokes aside, he fixed my Dad's bike up…read morebetter than I've seen it in 20 years. Amazing knowledge and customer service!!

these guys are incredible !!!!!!... my victory vision power commander went out and the bike would…read morenot start.... dropped it off friday afternoon, and they called me on tuesday for pick up !!!!!!!!!!!!.... dyno my vic which added another 27 hp............ total hp 144 to rear

This is a great local shop that actually specializes in Indian repairs. I needed an upper belt…read moreguard replaced on my Scout 60, and this was the ONLY shop in town that would even take the job! I never thought it would be so difficult getting some work done on my bike, but the level of rudeness I endured from various other shops (ahem...Pro Street Cycles) was ridiculous. Nick is an easy going guy and knows what he's doing. His work is quality, and won't break the bank. He works on all makes and models, but it was especially nice to find a competent Indian motorcycle mechanic in the area. Not sure whats going on with a lot of young business owners these days, but they sure as hell don't want to do any work. This shop is different. Will definitely call these guys first in the future.

guys know what they are doing,,they can work on anything with two wheels and an engine,,read more

Terrible customer service and work. No estimate given, work just done and expected to pay…read more Thousands of dollars later and the bike still doesn't run! Attempted to contact owner on several occasions (messages left in person and on machine as well as with multiple people) and no response returned. Was cool about doing a payment plan but afterwards was given the run around. Bike ended up sitting in the shop for over 7 months to just look at a wiring issue and finally had to just have it towed to another shop. Please shop elsewhere if you truly want quality work done on your bike. Complete waste of time and money.

We rode to Richmond for a nice day on the road and a meal. When we came out of the restaurant my…read morebattery was totally dead. I called Steel Horse HD at 3pm on a Friday evening. I talked to Lt Dan. He called me back shortly and assured me he was on the way. Shortly after our conversation he arrived with the trailer. Secured my bike and took me back to the dealership. Once there we were offered all the amenities to make sure we were comfortable while we waited. The staff was very friendly and got me back on the road in record time. Lt Dan actually called me the next day to make sure we got home safely and offer his assistance if we ever needed the dealership again.

In my Opinion ! About 5 years ago I test rode a Road King at there old location and it rained so…read morethe salesman let me keep my Independence Custom Red w Silver Dragon Tail in there showroom overnight so as not to have to get wet from a thunderstorm & dirty up my chopper. Very nice service & great people to work with as they went out of their way to help me out. Would Definitely Buy a Hog from them in the future. Could not ask for a better experience in my opinion.

Electric RVA is the kind of shop I'd recommend to anyone without hesitation. They're prompt,…read moreknowledgeable, easy to work with, and they've always treated me well. The staff are all riders from different backgrounds, and it shows in the way they troubleshoot, explain things, and actually understand these bikes. They've helped me replace and install a controller, do belt swaps, troubleshoot battery issues, and gave me solid maintenance advice for keeping the bike in good shape. Turnarounds have been quick, communication has been great, and they've been willing to work with me when I needed some flexibility. I've never felt steered wrong by them. Great shop, great people, and a real asset to the local e-bike and motorcycle community.

This place is a rip off. Dropped off an electric scooter for repair which after speaking to the…read moretech on the phone got me back a quote which would cost just as much as a new scooter. I declined and came to pick up the scooter. They claimed "after speaking to you we ordered the parts" which mind you I declined the service. They charged me $75 for my scooter to essentially sit there because they "ordered the parts". I pushed back so they charged me just over $50 which is still a total rip off because they did nothing. Be leery of this place...

I had an issue with my motorcycle that I had narrowed down to a few things, but I couldn't figure…read moreout what the problem was (lack of skill/knowledge). My battery jumper was showing a good battery, too! I spoke with Drew on the phone and asked if he could service my bike. He diagnosed a few different things it could be over the phone, and it turns out it was the battery was dead (as he predicted lol). Within 24 hours or maybe 36, he was able to pick up my bike, have it diagnosed, and provide an accurate estimate of costs. I dropped off some cash to him, and the parts are on order. I am looking to be riding again within a few more days! After speaking some more with him, I found out that Drew is a knowledgeable motorcycle technician and shop manager with over 20 years experience. If you have a Harley, sport bike, standard bike, whatever, I assure you, Drew can sort you out.

Greeting, I've brought two used tires in one week. I use a credit card and was charged two…read moredifferent price. I had to go back the same day to have them replaced a tire I bought the same day. You will be taken a gamble if you buy use tires. One thing I can say is they are the cheapest in town thus far.

They showed me one tire which I decided to purchase but switched it out with one that had less…read moretread on it before putting it on.