I absolutely love this motorcycle dealership! I feel like a…read morevery valued customer here and that's especially important when riding a niche brand motorcycle like a Moto Guzzi. They understand why I ride, and they do what's necessary to make sure that I keep riding. Can't ask for more than that!

Thanks again to the fine staff at Moto Richmond for hooking me up with a fine machine . If your…read morelooking for a great ride and friendly folks , ride on over to Moto Richmond and get your cool ride . Be sure to ask about rain gear . Lol

Terrible customer service and work. No estimate given, work just done and expected to pay…read more Thousands of dollars later and the bike still doesn't run! Attempted to contact owner on several occasions (messages left in person and on machine as well as with multiple people) and no response returned. Was cool about doing a payment plan but afterwards was given the run around. Bike ended up sitting in the shop for over 7 months to just look at a wiring issue and finally had to just have it towed to another shop. Please shop elsewhere if you truly want quality work done on your bike. Complete waste of time and money.

I have gone to Departure Bike Works several times. Each time I have had excellent customer…read moreservice. The white bearded guy looks kinda kranky, but he is a doll. He is great great! I ask a lot of questions and he knows all the answers. Together with the little lady, they make an excellent team. I will go back again and again, I trust them both. To me this is the most important thing. Ohh, and the prices are very reasonable.

Transaction went very smooth. Bought a Harley Davidson Topper! A+++ Customer Service and Great…read moreProduct. Would do business with them again anytime. Bought online through website.

Idk why this place doesn't really have reviews yet, but I loved my experience here so much! I came…read morewith my friend and the 3 men working here were extremely nice and welcoming. They helped my decide what gloves to get (literally stood there and hung out with me while I decided between a handful of different gloves one by one due to my indecisiveness) and located everything I was determined to get pretty easily. I would really reccomend them for customer service and just being knowledgeable and not pushy! I even inquired about a model of a cbr the little toy model ones and the workers were SO SO willing to look up, show me the options, and decide if I want to order one (browsing the colours), they also didn't act weird when I passed on the other cbr models cuz the one was i wanted was all black like my bike . Wish they had more places like cycle gearrrrr!

Awesome place for any motorcycle need. They went far and beyond for me today. They have my business…read morefrom here on out!

We rode to Richmond for a nice day on the road and a meal. When we came out of the restaurant my…read morebattery was totally dead. I called Steel Horse HD at 3pm on a Friday evening. I talked to Lt Dan. He called me back shortly and assured me he was on the way. Shortly after our conversation he arrived with the trailer. Secured my bike and took me back to the dealership. Once there we were offered all the amenities to make sure we were comfortable while we waited. The staff was very friendly and got me back on the road in record time. Lt Dan actually called me the next day to make sure we got home safely and offer his assistance if we ever needed the dealership again.

In my Opinion ! About 5 years ago I test rode a Road King at there old location and it rained so…read morethe salesman let me keep my Independence Custom Red w Silver Dragon Tail in there showroom overnight so as not to have to get wet from a thunderstorm & dirty up my chopper. Very nice service & great people to work with as they went out of their way to help me out. Would Definitely Buy a Hog from them in the future. Could not ask for a better experience in my opinion.

I dropped my bike off to have some head pipes installed and dyno tuned. I forgot to leave my…read morecurrent tuner box with them when I dropped it off and therefore they couldn't tune the bike. I live 1 1/2 hours away, and couldn't make it down there to bring the box to them. I spoke with Nick on the phone and he offered to make the round trip and pick the box up from my house just so I could have my bike back in time. From the moment I first spoke with them on the phone about the install and dyno I was impressed with their professionalism and customer service. However, after Nick volunteered to drive to my house to get me squared away, that took my appreciation for their customer service to the next level. I would 100% recommend them to anyone. Thank you!!!

Even though they were not able to help me with my bike, they got me the person that could.read more

Joey and his crew did a fantastic job on my bike. He is…read morepleasant, honest, and a great communicator who kept me in-the-loop and up to date every step of the way. Cannot recommend them highly enough. Will not go anywhere else for my motorcycle work. Very grateful to have found them! Definitely 5-star rating!

Joey won't shut up, but boy does he have a great team.. Jokes aside, he fixed my Dad's bike up…read morebetter than I've seen it in 20 years. Amazing knowledge and customer service!!

My daughter attends college and depends on her scooter to get around. These guys got her up and…read morerunning, and the repairs cost were reasonable. Thank you

From the owner: Welcome to Electric RVA, your trusted service center for PEV's! Specializing in the repair and…read moremaintenance of Surron, Talaria, Eride, Rawrr, and Stark Vargs. We are dedicated to keeping your ride in top condition. Whether you're looking for routine maintenance, urgent repairs, or performance upgrades, our expert technicians are equipped with the skills and tools to get you back on the road quickly and safely. We also offer a wide selection of quality parts, available both in-store and online, ensuring that you can find the right components for your e-bike, no matter the make or model. At Electric RVA, we aim to provide a seamless, hassle-free experience