We had an incredible experience with American Carpet Distributors. Larry and his son Kyle came out…read morepersonally to provide a free estimate for recarpeting our entire home, and from the start they were knowledgeable, kind, and genuinely invested in helping us make the right choices. They were also extremely accommodating when the scope of our project changed--we decided to refinish the hardwood floors on our stairs and in our office before installation, and they updated the pricing quickly and fairly without any hassle. The installation itself was smooth and impressively well-coordinated. The crew handled removal and install flawlessly, worked efficiently, and clearly knew what they were doing. The finished product looks fantastic. We highly recommend American Carpet Distributors for anyone looking for quality service from a family-run business you can trust. Tip: cash is preferred

American Carpet Distributors is an excellent company. I wouldn't hesitate calling these guys for…read moreany of your carpeting needs. I needed new carpeting and ACD were highly ranked on Yelp so I knew this is who I wanted for my new carpeting. Kyle came out to my home and measured the solace. Kyle is an amazing young gentleman and very knowledgeable and well prepared. We sat down and he showed me various samples. It was so easy I just picked the color and done. Come installation day Pedro and his crew arrived early and did a fantastic job. They are very good at what they do and my carpeting looks great. Can't be happier and now I don't have to look at my old decrepit carpeting anymore.

I would highly recommend Mr. Carpet to anyone needing carpet or wood floors…read more Bob the salesman made multiple trips to show samples without high pressuring us to make a decision. Carlos and his crew did the installation professionally and efficiently. They went above and beyond repairing transition molding and a railing without being asked. Carlos and his crew moved furniture to other locations in the house without complaining. The entire process was easy and seamless thanks to the people at Mr. Carpet. I usually don't write reviews but they did such a great job I had to give them 5 stars.

Easy process, fast scheduling. Installers did a great job. If I had to do it again I would have…read moreasked about/made plans on securing some of the floor to reduce squeaks. Price was decent. Overall we were very satisfied.

My husband and I wanted to install a hardwood floor in our LR/DR of our Gold Coast condo. After…read morescouring online reviews, we narrowed the candidates to four. Three were eliminated because of the onerous terms of their form contracts, the unprofessional rep who visited us, or the delay/failure to provide a written bid. 312Flooring was completely different. Jesse, who came to bid the job, was knowledgeable, helpful, and obviously had authority to respond to questions and concerns. Peter, the owner, reviewed Jesse's video of the job, and approved the written bid. We chose 312Flooring. Their bid was not the lowest, but they were not the highest either. Peter and Jesse guided the project through our Condo Assn., stayed in touch with us reporting their progress, and were ready to start on the date promised. On the appointed day, the installation crew, Juan and his two sons, arrived. The next three days were almost pleasurable -- they were skilled, polite, respectful of our home, and enormously helpful in resolving the difficulties that arise during any remodeling project. Our floor was finished on time and on budget and we are very pleased with the finished product. While any home improvement project can be stressful, we heartily recommend 312Flooring should you decide to replace or install hardwood flooring.

Peter, Jessie, and the team at 312 Flooring are fantastic! This is the second time we have used…read morethem for a carpet install and they are now our go to flooring experts for any future projects. Great service, professionalism, and quality!

I used Alex and his team last year for carpeting and the job was excellent. This time it was for…read morevinyl flooring in my basement. From start to finish Alex and his team do fantastic work. I highly recommend. More specifically, the test of a true professional comes after the job is done. I had an issue with a few tiles coming up in my basement, It was possibly a manufacturer's defect but that didn't matter to Alex. He insisted on making the job right and came back and everything is perfect. Honest, hard-working, and a perfectionist... What else could you ask for in a tradesman?! I'm a customer for life! I thought spreading the word is the best way I can thank him.

We needed to find a reliable, trusted, and reputable carpet installer because time was running out…read morebefore our daughter would be moving into our 2nd floor condo. Alex Mendez came right over and answered all of our questions. First we just wanted carpeting, but then his fair pricing allowed us to have him also install luxurious vinyl plank flooring in our kitchen and foyer. From beginning to end, the process was painless. The installation was PERFECT! Our friends and family look at us like we're amazing re modelers. LOL! It wasn't us... it was Armnali Carpet & Vinyl. Thank you Alex for making us look so good. The problem with remodeling our condo for our daughter was... now we want our primary home to look that good. So, we called Alex once again and discussed our plan to have a movie theater themed living room which required a darker colored carpeting. Alex gave us excellent choices from which to select. It is done and once again, our guests think we're great remodelers. One of my family members said that I'm like a master carpenter. Similar to Spike Lee, I say, "It's gotta be the carpet!" Guess what!? Armnali Carpet & Vinyl is scheduled to install carpeting at another property at the beginning of November... and it's going to be great. He doesn't know it yet, but we're going to remodel our basement. So that means that we're calling Armnali Carpet and Vinyl again. It's the BEST remodeling decision that we've made. Thank You Alex!!! See you real soon!

The men just finished putting down 96 sq yards of carpets in a condo I own in Des Plaines. They did…read morea great job, with new problems what so ever. Mr Lee was great to deal with, and I will use them again on other properties in a minute. I am very satisfied

I can't say enough wonderful things about this store! My husband and I are about to remodel our…read morebathroom, and Lisa has been INCREDIBLE every step of the way! We live in DuPage County and checked out a couple stores out here - the tile shop which had some of the worst customer service we've encountered in our life, a couple locally owned who kept pressuring us to use their people for the installation despite us already finding someone we trust, and that left me searching for a new place. America's Flooring Store came up in our search so we had nothing to lose coming here. First, it is 1000% worth the drive out here. They have so many beautiful selections to choose from. After we shared our style with Lisa, she immediately pulled a few options. I'm not over exaggerating when I say they were all perfect. Both my husband and I leaned towards the same one as our favorite! Lisa really listened which I feel is so rare these days, and made the ordering process a breeze. Our tiles came in quickly in about a week. One of the tile sadly was cracked right down the middle which happens. Nobody can control what happens in shipping, and Lisa immediately took care of this and got replacements! We will never go anywhere else for flooring and will refer all our friends and family here. I can't recommend this place enough!!!

I had an extremely disappointing experience. The hardwood floor installation was done negligently,…read moreand the quality of work was unacceptable. Project costed me an additional $25,000 to fix properly. To make matters worse, there was zero accountability. When I approached them about the issues, they were arrogant, dismissive, and completely disrespectful. Instead of owning up to their mistakes, they deflected and avoided responsibility. I would strongly advise others to think twice before trusting them with any work. This was a costly and frustrating experience that could have easily been avoided with basic professionalism and competence.

Amazing place! Unfortunately, it sounds like they're closing their doors due to the pandemic. The…read moreowner and the rest were great. I bought two rugs and probably going to get more. Before the rug dealers take their inventory, go check it out and support a local business! Maybe, if enough people go, they can stay in business.

I have had Mike and John out to my house twice in the past year to address different areas in need…read moreof stretching. Both are very experienced, good at their work, and nice guys too! I have good quality carpets installed in my home, which over time, developed some fairly significant ripples, some installed on wood sub-floors and in my basement, on a concrete surface. In all cases Mike was able to eliminate the ripples and leave our carpets looking like they were just installed. Even in one of our more challenging areas, a walk-in closet with shelving built into the floor, Mike took the time to figure out a solution. I didn't take any "before" pictures to show their work, but the difference is night and day! In addition to doing quality work at a fair price, they also did a nice job cleaning up and are very professional. I would not hesitate to use MB Carpet again, and I would confidently recommend them to anyone in need of carpet repair work.

Mike did an excellent job remedying some bubbles that had appeared in our wall-to-wall carpet. He…read moreexpertly corrected the areas in an efficient and clean manner - removing several bubbles from different areas of our carpet and returning it to a "just like new" state. He was easy to work with and reliable in communication and execution. We would highly recommend Mike's services for anyone else needing their wall-to-wall carpet stretched.

On this cloudy Chicago morning, I sit at my desk with the Century Tile paperwork at my side, ready…read morefor the file. Today, thank heaven, the sun is not spotlighting my failed floor, which is noticeably higher than the adjacent living room floor, like somebody screwed up, and has a bubble about six inches in, as well as a slightly sunken and irregular area, both just at the threshold where the sun relentlessly reveals the defects every bright morning. And all day long, for that matter, but I try not to look. God knows I tried. After saving the money for a new floor for ages, I was resolved to practice every due diligence. I therefore examined well the proposal the salesman from the Rand Road Century Tile presented to me, which clearly stated that the existing floor would be removed and disposed of by the company, as we had discussed. That was important to me for practical, not cosmetic, reasons. My Chicago garden apartment has everything low, including the counter-top over my dishwasher. There was precious little clearance, and I was very, very, very concerned the dishwasher would come out easily in case of need, as it had twice before when the below-ground outside wall had been breached by rats and the exterminator needed access to that wall. I had told the salesman this, as well as their installation expert, Mike, who had assured me on his subsequent visit that there would be no reason to worry on that score. He had also assured me, with a look of professional horror, that the floor once laid would absolutely, certainly be 'rolled.' (I'd done a little homework on the tricky installation of sheet vinyl and found that rolling was essential.) But the installers didn't remove the existing flooring as specified by the proposal, and simply laid the vinyl over the top of the old tile, and they didn't use a roller but instead brushed a two-by-four with a glued piece of carpeting over the top. I had protested at the time, but they politely but firmly ignored me, saying Mike had given them their instructions. They were happily done in less than three hours and on their way. And so for my beautiful new floor I was left instead with the bubble and sunken area at the threshold, glowing in every sunrise, and a nagging worry about the dishwasher removal in case of need, all in violation of the proposal I'd been given, or, in the case of the rolling, the verbal assurance Mike had given me. I protested after the fact, of course, since the work came with a'no-questions lifetime guarantee,' and I am writing here to tell you, don't believe it, or rather, be prepared to pony up for legal representation to enforce it. A proposal from Century Tile is worthless. Mike and subsequently other office personnel informed me that the work order following the proposal is what actually rules the agreement (although this is contrary to every other professional proposal you will ever receive), and my work order had clearly said they would 'skim' the floor, as if the client would surely know that contradicted the formal proposal that said the existing flooring would be removed. Which I hadn't realized. And how would I? What, after all, is 'skim'? And now removing the spoiled floor was out of the question, apparently. Mike eventually came out (an hour late and on his phone), pried up the vinyl at the threshold, did some scraping of the rough sunken area, laid down more glue, ignored the bubble further into the room, took a picture, and left. And I was glad. We elderly must cut our losses.The very sight of him provoked chest pain. So I am posting this review of Century Tile in Mount Prospect to say to the unwary senior citizen or single woman, don't go there, or if you do, make sure the work order you receive is in word-for-word compliance with the original proposal, because if they are not, you will pay the same money but you will be up the creek, and Mike will tell you so with a sneer. Go somewhere else. These folks have the shiest down to an art form.

We worked with MaryAnn and could not be happier. Not only did she recommend the PERFECT carpet for…read more us but she managed everything from beginning to end. The whole process was quick and easy. We will be going to Century Tile for all our carpet and flooring for now on. Or at least as long as MaryAnn is there.

I recently had Belmont Carpet install new carpeting in my house in West Town. The job included two…read morebedrooms, a hallway, and stairs. The installation was completed by two installers in just half a day. I am extremely pleased with their service--great prices, fast and efficient work, and they were super responsive throughout the process. Highly recommended!

We recently had 4 bedrooms and a hallway carpeted by Belmont carpet. They were accommodating,…read morepatient and professional throughout the selection process of grade and color. They have a thorough knowledge of their products and are very capable of relating that information in a helpful, no pressure manner. The installation team was very careful not to blemish our newly painted walls. They arrived when promised and went about their business in an efficient manner. Installation was excellent. Seams are undetectable. They cleaned the install area each evening. Buying your carpet from Belmont carpeting is a no brainer.