I recently went through a really stressful situation after being involved in a hit-and-run accident. Someone hit my car and drove off, which was frustrating and overwhelming. Thankfully, I was referred to Pro Auto Collision and they made the entire process so much easier for me. From the moment I brought my car in, the team was very helpful and professional. They worked directly with my car insurance and kept me updated throughout the whole repair process, which gave me a lot of peace of mind. A special thank you to Martin Cruz for taking such great care of me. He explained everything step by step and made sure I understood what was happening with my car. He was always friendly, patient, and willing to answer my questions. Another thing I really appreciated was that they helped arrange a rental car the same day I dropped my vehicle off, so I wasn't left without transportation. When I finally picked up my car, I was honestly amazed. It looked like nothing had ever happened to it. The repairs were done so well that my car looks brand new again. I included photos so you can see the before and after. If you're ever in the unfortunate situation of needing collision repairs, I highly recommend Pro Auto Collision. They truly care about their customers and do excellent work. read more

Pro Auto Collision - Body Shops Near Me - Santa Ana, California

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Estimate was "$80 flat rate" on app; price was $900 after I went there in person. Either bait and switch or their ability to estimate from pictures is really off. read more

Pro Auto Collision - Body Shops Near Me - Santa Ana, California

I can't say enough good things about Pro Auto Collision. Andres, the owner, went above and beyond from the moment I called him after my BMW X7 was rear-ended. He got my car into the shop the same day and even drove with me to the nearest rental car location to make sure the whole process was smooth and stress-free. They worked incredibly fast and had my car fully repaired in just two weeks. When I came to pick it up, they even handled returning my rental car for me and surprised me with a professional detailing--my car looked brand new inside and out. This level of customer service honestly doesn't exist anymore. The office is beautiful, the team is friendly, and the whole experience was seamless. Highly recommend coming here for any car repairs or service! read more

Andres and his team did an incredible job. I had gotten into a severe accident, no direction on the next step on what to do. I was referred to Andres and he was able to guide and give me great advice on what to do. I felt very comfortable, confident, and easy through the entire process. Thank you so much again to Andrés and his team for doing a wonderful job. Highly recommend to anyone that may need Any type of body work. read more

Pro Auto Collision - Car repair, before and after - Body Shops Near Me - Santa Ana, California

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I can't say enough good things about Pro Auto Collision. I brought my car in after a collision, and the whole team was amazing from start to finish. They explained everything clearly, worked directly with my insurance, and kept me updated throughout the repair. When I picked up my car, it looked perfect! You'd never know it had been in an accident. The paint matched perfectly, and they even cleaned the inside, which was such a nice surprise. Everyone there was friendly, professional, shout out to Martin!! Highly recommend them if you need any bodywork or collision repair done! read more

Pro Auto Collision - Body Shops Near Me - Santa Ana, California

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Took my sister's Tesla Model 3 to Pro Auto Collision in Santa Ana, and I couldn't be happier with the results! Martin, Mario, Andres, and the whole team did an incredible job the car looks brand new, just like when she first picked it up from the lot. They provided quick, high quality work and made the entire process super easy. Everyone was professional, friendly, and clearly takes pride in what they do. If you're looking for a shop that delivers top-tier results and great customer service, Pro Auto Collision is definitely the place to go! read more

Pro Auto Collision - Tesla Model 3 - Body Shops Near Me - Santa Ana, California

PAC took great great care of my car. Very pleased with their service. They were straight forward from the beginning. They told me they would have my car ready within 2-3 weeks and give me updates every 3-5 days. Not once did I have to call them because they would call me to keep me updated. My car was ready during the time frame that I was given and when I picked it up Mario was very thorough with explaining everything that was done to the vehicle. They even included a detailed car wash which was a big plus for me!! Definitely recommend them!! read more

Highly recommend this body shop! Andres and his team provided exceptional service from start to finish. Their communication was consistent, clear, and very helpful. They worked directly with the claims adjuster on my claim, assisted with getting my rental set up, and arranged transportation so I could pick it up without having to worry. Their professionalism and support truly stood out and made the whole process much easier for me. Thank you Andres and team for your great service. read more

Pro Auto is amazing!!!! All people are very friendly and professional. I was impressed how they arranged procedures with insurance adjusters and my rental car in 30 min I stepped in Not to mention flawless repair and very detailed car wash. For the last Andres delivered it to my home in Cerritos from Santa Ana. I recommend him for all. read more

I'm afraid to use this location,when I brought my car for a fender bender that was clearly the other guys fault .... in the fellow told me usually the other guys insurance won't pay enough and could have to make up the difference. --Si I won't take it there because of this and bad ratings read more

I highly recommend Pro Auto Collision. They are top notch. They repaired damage to my car quickly and completely. It looks brand new! The team is professional and helpful. From the first call to inquire to the pick up, my interactions were positive and seamless. They handled the paperwork with the insurance company and coordinated the rental car pick up. I feel like a valued customer. Also, their lobby is deluxe and welcoming. I can't say enough good things about this auto shop. You will not be disappointed. read more