I just had a baby and was looking for a good water place to get water for my son. I was not comfortable buying water bottle from the store or use our reverse osmosis from home. I was referred to this place by my sister who is a regular here. When I came into the store the service was great. I was given all the information on the water. I asked the lady in the front whom I'm sure is the owner if the bottles they had were BPA free. I was told that all their bottles were BPA free so I purchased two bottles and started using it to make food and formula for my baby for 7months. I trusted them and believed all the info they gave me since it's a health place. After drinking the water for 7months I looked at the bottles and notice that it's #7. I know not all #7 has BPA in them, but this one says PC/Others. Correct me if I'm wrong, but PC stands for polycarbonate which leaks BPA. I know I'm wrong for trusting them. I don't understand Why she would tell me that it's BPA free when it has a code PC on the bottle. If they are giving me the wrong info on the bottle then I'm assuming they're giving me the wrong info on the products they have in their store. read more

My wife is a health and fitness and wellness freak and she will only allow us to drink this water...and we drink a lot of it. All the regular staff are polite and efficient. The owners strike me as a touch weird, but that doesn't bug me. The also have a really nice frequent shoppers program. read more

Best water in town. Reminds me of back in the day when I would camp and drink from the streams. This water is pure. The protocol and staff are so educating and friendly. Thank you for bringing us real clean water! read more

I feel terrible that other people have had horrible customer service. We were served by Ginger and had the best customer service. Very formative. Purchased a BPA free container and had it filled. By far, the best-tasting water. They even loaded the bottle into our truck. Interesting that they also have a wellness clinic. I'd like to check that out and see what that's about. read more

Amazing water that will change your life. Glen just recreated what nature is in water. The water will alkaline your body and make you feel amazing. Start today to be healthy for your future. read more

Love your water! Ginger, Glen and staff and helpful fast and super-friendly. I purchase my reverse osmosis water refills here regularly. These people are health-gurus. Location is convenient (Corner of Paseo de Valencia and El Toro Rd), in the same strip center as Mother's market. I won't drink anything else! read more

I have been suffering with gastric issues for years. I had referred pain in my neck and shoulders constantly. I have been depressed and so discouraged. Medications don't help. My neighbor told me about this company and fortunately, I only live 10 miles away. I went there that same day and consulted with Ginger about my constant pain and frustrations. She gave me a bottle of Pristine water with an ounce of the magnesium bicarb, an additive solution, and right then and there, I swear, within 10 minutes all my pain subsided. I felt the soothing affects right away. I feel so lucky to be so close and able to fill up bottles of the water weekly. I will be ordering the travel system as well. Thank you Ginger and Pristine! You saved me! read more

Glenn, Ginger and Dr. Skinner are sincere in their commitment to health. I still mix Shilajit with water, juice or kefir to start my day. I look forward to visiting them whenever I get the chance and would highly recommend the same to my friends. A wonderful spot. read more

I started buying products from PristineHydro after one of my close friends told me about the increased energy he receives from the products. I work long, exhausting days at an accounting firm so therefore I am always relying on coffee 24/7. After using some of their products for about 2 and half weeks now, I see nothing but pure benefits from PristineHydro's products and will continue to use them! Thank you! read more

I just got an under counter system about three weeks ago, Ginger was so helpful and knowledgeable! My whole family is noticing difference with the water as well as it tastes good! I have friends telling me I'm glowing my skin looks so good! My girls are sleeping better, every time they visit they get refills on their containers...it was definitely worth it! I will post more as I see changes...we are excite to have healthy water! Thanks so much! read more

Great Service,Fabulous Products, The only water I will drink They know what there doing when it comes to water .....Thanks Glen and Ginger..... read more

We have been buying water machines for filtration and personal use from this company and its owners for several years this is the most forward advanced clean thinking honest water machine that produces great results I fully support what they're doing and will continue to value their friendship and business and in my life and my family's I did a lot of research before coming to them and they continue to surprise me with staying on the cutting edge of offering the best product which means the best water for you to put in your body that along with all the other products makes this place a godsend enjoy god bless them and their business read more

If this was an Olympic event Pristine water would win every gold metal without even breaking a sweat...He has raised the bar so high ,it can't be touched...Other''s just can't come close , Mothers Market ,Whole Foods and all the others is where I used to buy my water and I won't even speak about bottled water of any kind ,filtered refrigerator water ,don't even want to mention tap water... I wasn't even expecting this to be the highlight of my day . I saw his business sign from out side and thought ,"I need to kill 20 minutes, I'll check it out" , ..I went from killing 20 minutes to WOW this is life changing...Ok so I'm looking around and Danny walks up (easy going , cool guy) and say's ,"here try our water" , now he didn't know me from Adam , he didn't know I make my own Apple Cider Vinegar, Kombucha , sushi & my love for tea, so the purity of the water is very important and I'm very critical about water because of this...Danny didn't push for a sale ,he was educating me ...I drank that cup of water and I knew right then and there ,this is what I have been searching for. Danny continued to educate me I used to buy $ 50 to $60 a month in water,so in a year I was spending about $600 a year on what I now consider Sh*t water...Pristine's prices are fair, beyond fair for what health benefits you are getting. If you care what goes into your body, then this is it ,this is the best of the best, you can literally taste the purity/health benefits....go on youtube and check it out. read more

while some have a passion for guns (me), gadgets, bicycles, cars..... glen and his store have a passion for water. honestly i want clean water and their teams provides that and if you want to get real into it glen is your man... glen through alot of info at me, it did fly way over my head, but i did hours of research and it is pretty much inline with what ive learned. the old school days ( water is water, i drank out of the hose and lived... oil is oil put any oil in your car) ... are over in my opinion thanks for helping me setup my system... read more

This place is an absolute must if you care at all about getting proper energy at a cellular level. Been coming here for 3-4 years; highest ratings to Glen and Ginger. They are an amazing team who are truly passionate about educating their customers toward premium health. We are mostly made of water; believe me your body will respond after drinking theirs for 1 month! There is no place that compares..... Talk to Glen or Ginger for 5 minutes and you will see. (Glen invented the filtering process). Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees. read more

I've been drinking this amazing water for years. We have the under the counter system for several years now. I LOVE this water and all of the other nutritional benefits of their various healthy "foods." Honey, bee pollen, liquid magnesium, yummy, healthy treats.... read more

You are correct; the female owner is rude. I'm not sure I will return. I had visited for the first time and inquired about the water. She was not very reassuring in her answers and even went so far as to mention that she had already answered me and sounded a bit irritated at my questions. read more

Glen knows what he is talking about when it comes to health. I drink his water and I recommend all of his products highly to all of my clients. - Health coach, Joe Utley read more

Visiting friends in El Toro who frequent Pristine Hydro. Today we filled up our water supply for them at Pristine Hydo store front on El Toro Road. The water was cloudy. Another patron also express this observation and concern because we both agreed the cloudy water tasted bad. When we spoke to the owner she told us "if we did not like it to go somewhere else". Later today our friends (who lived here) expressed a shared concern with the different taste. They have been purchasing water there for months. *** If you have experienced a recent change in the water you get there, please also speak up. It could be a Public Safely Concern. Thank you! read more

I purchased by phone end of August a jar of their "Antidote" Product because a friend of mine loved it . $53.37 total small jar . I was very excited to try it I added some to my smoothie and it made me feel sick! I decided to give it another try and added more still felt Sick like I had a stomach bacteria.. I hadn't had chance to call them to return it for awhile been very ill. Possible ovarian cancer scheduled twice for surgery. On Oct.5th I called and spoke to the owner Ginger!!!!! She said u must be allergic, she never asked when I ordered it She just said to bad u didn't call to send it back sooner Then She could have used it as samples!!!!!! But now it's expired And she would not accept it back and didn't even attempt to Compensate me in any way.. Then told me to give the So called expired product to the friend who recommended It to me. I said I think this is bad business ..she didn't care! I would beware of any samples tried in this place ...this Was so wrong on so many levels. read more

BEWARE!!! I visited this store on 4/16/2017. I used my ATM/Debit MasterCard. I received an email from AMC indicating I had purchased a $50 gift card. I immediately deactivated my card tonight 4/21. In reviewing my banking online, on 4/17 fraudulent charges began on my account for AMC gift cards and VONS (Laguna Woods). They had one of those RFID card readers, not a regular credit card machine at the till. YOU WILL BE PROSECUTED. You water is probably sketch too. read more

Thank you Pristinehydro for your great products! Our family is starting the year off right with your great products. The energy we are gaining from your products is making a real difference to our everyday lives! read more

I have been coming here for years, for many products and really like it. I bought a travel unit and when people come to my home, they always compliment how fresh and clean tasting my water is. In San Clemente my water read 404, after I filtered it, it runs in the 50's. In Irvine it reads around 380, after I filter it, 46. Ginger is very helpful and the staff, they're very helpful too. I see people drive up to the curb and they help them out with their empty bottles and help load their filled bottles back into their cars. I bought a system and my ROI was paid off in the first year. I read some negative reviews and if anyone was rude to me, in any place of business, I would talk to them right then and there so there are no misunderstandings. read more

Glen is the MAN!!! I just read some stupid comments on here like the one by Meiko H. is funny because he complains about how negative Glen is as he writes a totally negative comment and gives no examples of his "facts". Being a regular customer at Pristine, I've heard Glen's rants many, many times, but rather than getting upset and offended, I went home and did my own research and found that what he's saying is actually on point. Glen is passionate..and it's this passion that drove the guy to create the best water filter EVERRR! I know because after months of going to the store and lugging gallons, I finally spent the money and bought my own and have been making my own Pristine water at home for nearly a year. Pristine also has the best nutrition products I've seen (besides once in Oregon), so I'm thankful I can go down the street and pick up QUALITY bee pollen and royal jelly locally. Anyway, don't listen to the haters that are sensitive to getting their paradigm blown wide open. haha read more

Water is good however.......The woman who owns it is EXTREMELY RUDE, she doesn't even look you in the eye and if your lucky she may say 2 words to you!! When you ask her something she act as if your annoying her!! What happened to "Good Customer Service"?? The guy is CREEPY weird!!! WE as the customers need to address this with her and let her know we are not pleased with her treating us this way!! read more

I started drinking Pristine Hydro after being turned on to it by a friend and can tell you that I definitely can feel the difference in my body as well as taste the difference and now I am actually seeing the difference. I was drinking alot of bottled water thinking it was purified more than tap until I realized how many chemicals are in bottled water and how bad bottled water is to the environment (see the 'tapped' documentary). Honestly, after drinking Pristine water I can't even tolerate any other water..it just taste so bad to me now it's like before I never knew what real water was supposed to taste like, and once you know the difference you can taste all the chemicals. So I was driving to the store in orange county a few times a month and after a few months I started noticing my hair growing back, and the hair was thick unlike the thin follicles you get from rogaine. I didn't know how it was happening either because I stopped using rogaine a while ago and hadn't changed anything in my diet...except the water. I looked online and started to research the reasons for hair loss and one of them was from magnesium deficiency, which confirmed my theory about it being the water because it is remineralized with magnesium. So I ended up buying the under counter filter and am proud to say I will never go back to drinking bottled water again. Anyway, I'm writing this review to tell you all about my experience and to recommend Prisitne Hydro and recommend if you do buy a filter to be sure and get the magnesium bicarbonate. Thank you so much Pristine for creating products that bring health and vitality into the world! read more

Like the water, their customer service and attitude is not consistent. The lady there is very nice the first few times in and then rarely even acknowledges people. read more

I love this water and make the trip to get it every week to 10 days even though it's not in my neighborhood so takes some time and effort to get it. There's a nice senior discount. The young guys there are very friendly and super helpful. Thank you for Ginger and Glen for providing this great service. read more

Pristine Water is great! Sorry some of you had a problem with appointments, etc.. I have purchased this water for about 1-1/2 years and it is definitely good water. I believe that water is a very important part of one's life, and Pristine is just that. Good water is the only thing that should go in your body. On my first trip there, Glen spent a long time with me, explaining all about the inorganic water, minerals, and toxins that are in most water. If you're concerned or have questions about the water, just sit down with Glen and you'll be convinced that they have an excellent product. I just hope some day I can buy the whole house system that they offer. read more

Best water ever! It is amazing how much better you feel by using Pristine. Great customer service all the way through. Rob who installs the system awesome! read more

Bought a gallon of water for the first time to help my mom's osteoarthritis and other pain she has. One of the representatives at the store told me the pH of the water is 9.5 which would show as a dark blue on a pH test strip. I tested PristineHydro water with a pH strip at home and it did not register on the strip at all, no color. I also tested the strips with soda bicarb in water to make sure the the strips worked correctly, and it read a very high pH, which shows a blue color, which it will be if it has the magnesium bicarbonate in the water. I'm not saying their water is not fresh filtered water, but the gallon I bought had no traces of magnesium bicarbonate in it. No wonder they wanted me to buy the Electrolyte Balance product as this does have the magnesium bicarbonate in it. I will not be going back to this store. You can buy the pH strips and test yours at home as well. Good luck! read more

I had the honor of meeting Glen and Ginger Caulkins 8 years ago. They have a business that informs people about healthy living and that offers natural life changing products and treatments. The most important of these is the water. I don't know where you live, but where I am I can smell the chlorine and chemicals pouring out of the tap. Glen has developed a system of water purification, regeneration, and augmentation including magnesium bicarbonate among others that are incredible. I have been drinking his water and using his products for the years since I met this extremely knowledgeable and informed person and his charming wife. I feel better and am healthier than when I was at 18 years old and that was a few decades ago. The rebirth, the Italians call it renacimiento or renaissance. These people are cognizant, loving, extremely open minded to all people of all religions and ideas. They and their staff have one objective: To help people to find a natural path to a good life. Take my advice: Visit their website, stop by their store and live a full healthy life. Join the renaissance. read more