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    Pristine Automotive Services

    5.0 (1 review)
    Open Open 24 hours

    Services - Pristine Automotive Services

    Flat tire repair

    Flat tire replacement

    Fuel delivery

    Pristine Automotive Services Photos

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    2 years ago

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    West Valley Tires - They took care of me on the spot!

    West Valley Tires

    (24 reviews)

    OK THESE GUYS WERE AMAZING!!! Picture this, three girls…read moredriving from LA to Tucson Arizona for a dear friend's wedding. Run over something on the freeway at 70 miles an hour and my oil pan is hit (I think) dragging on the freeway making a god-awful horrific noise, we get off at Buckeye, limping in and by the grace of God, we found West Valley Tires! A mechanic propped my car up looked underneath and said, "yep it's your oil pan"! Then two mechanics worked their magic under my car, and we were on our way. I can't tell you the relief. Still having to get to Tucson and then back home to Los Angeles. I wasn't sure what I was going to do! My anxiety was off the charts. The guys at West Valley Tires, were so thoughtful, kind and got us on our way in about 15 minutes. They would've been worth every penny, but they didn't even charge me! What a stand-up business. THANK YOU SO MUCH GUYS

    One poster said these guys were amazing. Yes, "were" being the keyword here! After they changed…read moreownership, my last two experiences were no longer the same. I showed up just after 8 am to get a slow-leaking tire patched. Tho there were 3 guys there, "the tire guy" wasn't there. I was told he was on his way. By nearly 8:30, when I just had to get out of there, I left. I returned yesterday (about a week later) with the same issue. I called beforehand to be sure someone would be there this time to deal with it. He said to come on, that no one was ahead of me. I was there in about ten minutes, but they merely took off my wheel. Quite a while later, I wanted to know if there wasn't someone who could patch my tire so I could leave. Finally, someone got on it, put the wheel back on, and (even tho two of them recalled my previous experience) they gave me no break but even charged me twice the amount that same place did before it changed hands! :( (Yes, I used them before a few times for the same work on other tires. Now I'm just waiting to see if the patch holds!)

    Done Right Mobile Repair - "Trailer repair on-site in Phoenix--because downtime costs money and let's be honest... your mechanic's never looked this good doing it."

    Done Right Mobile Repair

    (25 reviews)

    The full review is in the pictures since I had too much to say and warn potential customers about…read more Jake claimed to take it to multiple suspension experts so they can all brainstorm together what should be done to fix the horrible wandering issue with my truck. He only requested that I pay for one of the technicians work to adjust my rear axle slightly (about $500) and that this was all for that other shop and nothing was being charged for himself. When I got my truck back that adjustment didn't do a thing to fix the issue. Then we both took the truck to another alignment shop and the technician there said he was positive the ball joints the previous mechanic installed were faulty or installed wrong. That alignment specialist specifically was adamant about the ball joints requiring to be replaced with stock ball joints and not aftermarket upgrades like they had done. I wanted to follow that specialist's recommendation but Jake said not to trust that specialist because he was, I quote, "a parts changer" and was just going to waste my money like the other mechanics and he said he wanted to do the job himself and not use that specialist to change the ball joints. When I kept hesitating to allow Jake to use aftermarket Ball joints he specifically told me that if those Dynatrack ball joints did not fix the issue, he would pay the the parts out of his pocket and replace them with OEM ball joints. So I went ahead and trusted him. The parts were replaced and he kept the truck for a week to drive around and wear the parts in because the wandering still wasn't going away. After that week he handed the truck back to me and the wandering was worse than ever. He also claimed that he wasn't charging me for the labor time he spent driving my truck to wear the parts in but that he would appreciate it if I would pay him $500 for the fuel he spent on it. This was prior to the diesel fuel spike so I figured it was still partially for his time because I myself can't spend $500 in a week in fuel towing with that truck daily. However not only was my truck still wandering very badly when he gave me the back but when I was hitching my trailer up to it a day or two later I realized that the brand new Banks tail assembly pipe that I had just installed on it a month ago was missing. When I called to ask about the pipe figuring they must have just somehow forgotten to put it back on he told me he would ask the other special technicians for it because they themselves never touched it or had it. Well he claimed that non of the other technicians from other shops would fess up to it so he would pay it out of his pocket and just forget about the $500 fuel charge he was charging me for. That brand new pipe cost me $550. At this point I had lost all trust. Now I started doing research on line on my own asking for help on social media on pages with people with the same trucks. I posted a video of the new track bar still flexing and they basically laughed at me accusing me of doing the improper work myself because the track bar was flexing due to it being installed UPSIDE DOWN. When I asked how I should fix it and that I paid someone to do it they gave me insertion how to fix it myself and told me to immediately fire that mechanic. Unfortunately it still didn't fix the wandering issue so I tried another local mechanic in town to try and hopefully fix the issue. That last mechanic basically shook his head and told me, and I quote "I feel sorry for you". I gave him the receipts of the work Jake had done and he told me I was basically being milked. This new mechanic took me into his shop while my truck was on the lift and showed me exactly what those new ball joints were doing to my wheels by trying to force the tires manually. He not only switched the ball joints for me fixing the wandering issue but he did it in half the time the Jake charged me for. Now if I was being purposely charged extra to be swindled or I was charged extra hours due to lack of experience, I will leave it up to the reader or the next unfortunate customer this happens to. Either way you look at it it still comes down to unethical practice since my work towing rig could inevitably cause harm to anyone in the vehicle as well as anyone around me on the road with the amount of horrible wandering and improperly installed parts it had. I have waited many weeks now for a response and for the promised reimbursement for improper installation and have not heard a word or response to my text message or voice message I left with his other shop technicians since now when I call he never happens to be available to talk. So at this point I don't expect any reimbursement for my loss. My only hope is that no one else receives the experience I have had and looses thousands in wasted money.

    They were available very quickly and were open about the mechanical problem and the pricing. Great…read morevalue and service

    All Westside Roadside - Three wheel steering now. Lol

    All Westside Roadside

    (11 reviews)

    We are stranded in 107 degree temperatures with a child and a dog. I called this company for a tow…read moreand was told that he didn't tow our specific vehicle. When I asked why he said "I just don't." Seriously! You leave a family stranded because of your political beliefs or whatever! You are a terrible person. Don't use this company!

    We broke down.... On the 10 at mile marker 61. That's right.... We had to use mile markers to…read morepinpoint our location. It was clear our beautiful 1960 Chevy Truck was expecting a piggy back home. Home was still almost 2 hours away. I called the first 2 tow companies on yp. I got an automated chickie on both asking me for my zip code.... I was at mile marker 61... How was I suppose to know the zip code. Needless to say I hung up. My 3rd call was to All Westside Roadside. A real human answered and asked me intelligent questions relevant to my situation... Thank you for that. We knew we were in for a hefty tow Bill. They came in right at what we expected. Our driver, Josh, was awesome. He called periodically to let us know where he was. Which helped keep us reassured someone was coming to rescue us. Timing being everything - we got to watch a beautiful Arizona sunset. Josh arrived after dark... Not his fault... We were at mile marker 61. He found us in the dark (our girl did not come equipped with hazard lights). He loaded our old girl onto the flatbed efficiently and with the care I would expect. He offered us bottled water and off we went...not into the sunset... As mentioned that was already gone. The 2 hour drive home was filled with shared stories and good laughs. When we arrived home he expertly lowered our truck into our driveway. I think he may have parked it better than we do sometimes. All-in-all, what could have been perceived as a nightmare to some was just another epic story for the yearbook. Life is what you Make of it.... Tonight, the crew of All Westside Roadside got us home safe and sound.

    Pristine Automotive Services - roadsideassist - Updated September 2026

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