This place sets an example for all businesses to follow, Truly amazed by the customer service…read more Nadira was very prompt and accurate when providing my quote and communications during the repair process. Service was a in house rebuild on a 2006 F150 transmission. Mike takes care of the rebuilds and his expertise shows. Oh I guess now is a good time to mention that this vehicle has 439,000 plus miles on it. And the transmission had never been touched as far as repairs, just fluid and filter changes when I remembered they were due. They stand behind the work and do understand the customers needs. Had a slight issue after picking the truck up that was promptly addressed even though it was actually not related to the rebuild. My shift cable was so old that it would not retain adjustment. It was 20 years old at least. Mike found the issue and actually walked me out so I could see what was happening. Part was ordered, wrong part was shipped over to there shop twice due to it not matching the vin number. When they found the part number after removal. Nadira actually ran and picked it up to help expedite the repair. Mike took care of the labor to install and I just paid for the cable. They didn't have to do this, this was above and beyond since this was not related to the actual work preformed or quoted. Transmission has about 350 miles on it now and wow its working way better than I could have dreamed of shifts are on point and smoother than I would have ever dreamed off. Way to go, This shop is on my highly recommend list and I will be taking all my business here if the need ever arises. Shop has my vote for business of the year, way to go to the whole crew involved. Thanks Again--

Called Saturday morning to see if they could check on a trans temp light that would keep coming on…read moreand off. Told me to come in to check it out and Mike went out to diagnose the issue and he advised it's not a trans issue, but an electrical issue based on the codes that were coming up. He suggested I find a place specializing in electrical. They didn't try to nickel and dime me and charge an inspection fee. For a Saturday they were pretty busy and the parking lot was full. Based on this one experience, will plan to bring our vehicles here when the need arises and will update the review accordingly. Thanks Mike...

Miguel was very very professional an reasonable prices was fast with gettin my Buick thank you so…read moremuch I will be returning an do recommend

5 stars, payed what I was quoted and oil change was done in a timely and professional manner. Also…read morementioned some other issues to keep an eye on. Overall stellar service.

I went to Glendale from California to attend the Mecum auction. Well I won the bid and when leaving…read morenoticed my 1968 mustang had no 3rd gear. Not good since I planned on driving it home in 3 days. I called 5 different transmission shops, all of whom were to busy (2 weeks). We'll Sun West got me in right away for an inspection. Long story short it needed a new transmission. We'll he fit me in and had it done in three days even with surprises like it had a different year tranny then the car so different parts ordered. The whole time they were friendly , helpful and kept me informed where we were at. Not to mention their price was fair and beat most others. In the end the trans works beautifully and they had it done on time. Great customer service. Hope I don't need any more transmissions but if I do I know where to go

I worked in an auto shop for years, and we always brought our customers' transmissions to Sun West…read moreTransmission. When my transmission went out, I found out why. Sun West's knowledge, attention to detail, and customer service is the best in Arizona. They fixed my Ford F150 transmission in 2012, and it still runs great 8 years later. Sun West does quality work, and they've also repaired my transmission in my Jeep Wrangler. Their expertise is unmatched in Arizona, and the best in the business. Thank you.

After the same well-known chain auto repair company in Surprise failed repeatedly to properly…read morerepair my 2000 Chevy Cavalier, I had it towed to Litchfield Auto Repair. My sister has been their customer for several years and has always spoken highly of them, so I decided to give them a try. Jenny Bastanchury was my service advisor and provided excellent service at every step. The car arrived shifting hard and shuddering at low speeds. Litchfield Auto Repair's mechanics quickly discovered what the large chain shop missed. A damaged transmission bracket was causing excess vibration and had been destroying my motor and transmission mounts. There were also other issues that needed attention, and the team walked me through each one clearly. Litchfield Auto Repair diagnosed excessive engine movement and rebuilt the entire engine and transmission mount set-up using modified brackets because original parts for a 2000 Cavalier are no longer available. They replaced the left front CV axle, installed a new air conditioning compressor, performed a complete R134a evacuate and recharge service, and coordinated a full transmission rebuild. Per my request, Jenny tried to source new old stock parts for the job, but in some cases, they were not available. After all the work was completed, the Cavalier drove smoother and stronger than it has in years. Their pricing was fair, their communication was clear, and the quality of their work was outstanding. Jenny and her mechanics really listened to my input and provided superior service compared with what I had experienced at other shops over the last 12 years. Although Litchfield Auto Repair is a little out of my way, I will drive the extra miles to get auto repairs I can fully trust. Please give them a try. You will not be disappointed.

When I went for a simple routine oil change, I so enjoyed coming to Litchfield Automotive Repair…read more As they completed the inspection of my vehicle, they noticed that my serpentine belt was starting to crack and gave me the option of either changing it now or coming back in at a later time. As I waited in their lobby, the oil and the belt were replaced in just over two hours. The money I paid was well worth it, as I felt satisfied and secure in my vehicle after it left the shop. While waiting in the reception area, I overheard the owners speaking with another customer. They offered to assist the other customer when they didn't have to. They were willing to go above and beyond on their own time to help the community. When you come here, you're not just a customer or a number; you become Family, and I like to see that.

HORRRIBLE I MEAN HORRIBLE EXPERIENCE, stole my husbands keys, and hasn't returned our…read moretransmission!! keep my money. But I need my transmission and I need my keys!!!

Tony is a man of his word and does a great job! He fixed my 2004 Buick transmission and it's…read moreworking great! Thanks Tony for being a true professional! Joe C. Phoenix, AZ

If you want a shop that does honest quality work.. then I'd suggest you go elsewhere. I've had my…read more05 Silverado w/ 5.3 engine "built" and to come to find out the heads had 2 different head gaskets with different size bolts. Then went bank and forth 3 months giving them the chance to work on it and just given lies and excuses in return. I spent a good amount of $ just to be given lies, please be careful with who you trust.

My truck was having a check engine light and stuck in limp mode. Local shop told me I needed a full…read morerebuild(obvious lie) Damien and Titan took the time to actually inspect it and found it was just a faulty internal harness. Saved me like $1800 by being honest! Highly recommend!

I brought my vehicle here based on the name and the positive ratings, expecting a more family…read moreoriented and transparent experience. Unfortunately, my experience did not reflect that. I was verbally told that metal shavings were present inside the rear differential and that the entire differential assembly needed replacement. I was quoted approximately $3,600 for the repair. When I requested written clarification regarding how this diagnosis was made, including whether the differential was drained or opened, the condition of the fluid, whether photos were taken, and what specific testing procedures were used, no documentation was provided to support the claim. I then obtained a second opinion from another licensed mechanic. The vehicle was properly lifted, road tested, and inspected, and the rear differential was not identified as the source of the issue. The concern was resolved without replacing the differential. My mechanic also contacted this shop directly to ask about the basis for their diagnosis and did not receive any clear explanation. It is not possible to visually confirm internal metal shavings inside a sealed differential without draining the fluid or opening the case. No such procedure was documented on my repair order. Based on my experience, this did not feel like a transparent or customer focused shop. I strongly encourage customers to request written proof and seek a second opinion before authorizing major repairs.

Champs Family Auto went through my 1997 RV, and I couldn't be happier with the service. It's…read moreextremely difficult to find anyone who is both willing and capable of working on an older RV correctly. Everywhere else I've gone, I've been charged ridiculous hourly rates while the mechanics tried to figure out what they were doing. These guys were completely different. They were professional, knew exactly what needed to be fixed, and completed the work correctly the same day. They're also very reasonably priced. I now trust Champs Family Auto to work on any of my vehicles or RVs. If you're looking for knowledgeable, honest, and professional mechanics, I highly recommend them.

I've got a 2001 F350 that's of course up there in years but it only has 125k miles which makes it…read morepractically brand new. Well, I was right in the middle of a job needing it for a long haul when it began acting up really bad. It would chug at stop lights and it was behaving like it wasn't getting fuel... and it finally even died on me. Well, thank god I was able to get it to a local mechanic and when calling all my friends on who they would use, many of them cited the same place and it was Scott Repmans off Bell. Especially because I've got a diesel and I know they require a special touch. Well, not only was I expecting the bill to be much higher but I honestly wasn't expecting to get it back until Thursday or even Friday. Turns out it was a sensor for the accelerator and they had it ready for pickup on Monday by 3pm! It drives BETTER than even before the problems began and I now know where to take it for my tune-up and maintenance like oil changes. Super thrilled with this place and will recommend them along with my buddies now.

As an Uber driver I picked up a passenger at Scott Repman's…read more Truck and Auto repair. The company was sending their customer home paying for the Uber ride since the car was staying overnight. The parking lot was full and my passenger was happy with their service. I needed to replace my Wife's car AC cabin fan and radiator fan. I bought the parts at the dealer expecting to do the repair myself. After watching YouTube videos I decided someone with actual skill and experience needed to do the job. I made an appointment through Yelp. The repair took about three hours. I was happy when they called with the request to proceed after testing that they did not try to up sell me on other repairs, just I was right that the fan motors were bad. When I picked up the repaired car, they did have a list of issues and discussed the importance of repairing each. Most were just fine right now but watch for issues in the future. They did say there was a split hose from the engine air filter to the engine which needed replacing sooner than later. Since I do the routine maintenance on my cars at home they suggested buying a new hose and installing it myself. They were happy to do it but said that part was easy to replace. I also appreciate they returned the replaced parts without me asking. First repair and I'm impressed. I posted on an Uber driver facebook group about the company. One driver replied they don't go Cha-Ching when a female walks in. Everything about my first repair was transparent and fully discussed before the repair and when I picked up.

I went here for several years and several thousand dollars in repairs. I waited to leave this…read morereview until my warranty on all work expired. Unfortunately, everyone works on commission which means if you pay more they make more. After my radiator was replaced they forgot to "hook up a hose properly" and the car rapidly accelerated while I was driving it without any gas and wouldn't stop. I had to put it in neutral while driving and it continued to redline until I turned off the car while driving over 30 miles an hour with all brakes deployed.. It was handled as a whoopsie like many other's experiences here. There were lots of suspicious billing things done. They would charge labor for a temperature sensor that belong to a thermostat which was probably three or four more hours work. (See invoice #1- the part is a temperature sensor with double thermostat and temp labor billed) They marked up parts almost 200% or 300%. When I got diagnosed as needing fuel injectors, they told me each fuel injector would cost $400. They then told me I was stupid for not thinking that parts wouldn't have a markup. That's a 400% up charge. That was the last straw for me. I ended up leaving permanently. After reviewing all my service records, I realize that they did some work twice AND never mentioned it was under warranty. When I requested a refund because they didn't honor their warranty, I was returned the lesser amount that I paid the first time instead of the large larger amount when they redid the work of the second time. I had to request my refund weekly for 6 to 8 weeks before I got it. I've uploaded a few invoices for you all to have a look at, so make your own conclusions.

I recently took my car in for an oil change, and I asked them to look at why I had a coolant leak…read more They came back and said my water pump needed replacement. That they pressure tested everything, and the water pump was faulty. I didn't proceed as they quoted me $2 to $3 thousand dollars to fix it A week or so later I called back in to see if I could negotiate a better price. They said because I never proceeded with the repair right away they do not have records and I would have to bring it back in. So, I decided to take it to a mechanic shop I've worked with in the past (I only went to Christian brothers for the oil change). They had to take a few pieces under the hood apart. They pressure tested it, and showed me what the problem was. A plastic connection piece had failed, AZ heat, plastic connectors. They ordered a new connector for $10, a brass one, not plastic. They showed me the pressure test, as soon as they did it, coolant was streaming out of the bad plastic connector. So, I don't know if Christian brothers just guessed it was the water pump or if they were being dishonest and trying to milk me for thousands of dollars when all that was needed was a $10 part. I am giving them a little benefit of the doubt, because my mechanic said, if they didn't take parts of the engine apart, and just pressure tested it, they would not have visible access to the leak, and the way the coolant was streaming out, it made its way down to the water pump, and dripped from the water pump. So, I am hoping that they assumed it was the water pump, and only when getting ready to replace it and removing parts under the hood, would they have seen it was just one simple part that needed to be replaced. My concern is $3,000 vs $10, would they have been honest and told me or still charged me thousands of dollars for a $10 part? My other concern is that they didn't diagnose the problem correctly, they just said it's the water pump, they guessed - when there was nothing at all wrong with the water pump. They should have said, we THINK it's the water pump, but we will not know until we investigate it thoroughly. That is what I expect, honest, complete and trustworthy professionals, not guesswork.