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El Guero Road Assistance

5.0 (1 review)
Open • Open 24 hours

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2 years ago

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West Valley Tires - They took care of me on the spot!

West Valley Tires

(24 reviews)

One poster said these guys were amazing. Yes, "were" being the keyword here! After they changed…read moreownership, my last two experiences were no longer the same. I showed up just after 8 am to get a slow-leaking tire patched. Tho there were 3 guys there, "the tire guy" wasn't there. I was told he was on his way. By nearly 8:30, when I just had to get out of there, I left. I returned yesterday (about a week later) with the same issue. I called beforehand to be sure someone would be there this time to deal with it. He said to come on, that no one was ahead of me. I was there in about ten minutes, but they merely took off my wheel. Quite a while later, I wanted to know if there wasn't someone who could patch my tire so I could leave. Finally, someone got on it, put the wheel back on, and (even tho two of them recalled my previous experience) they gave me no break but even charged me twice the amount that same place did before it changed hands! :( (Yes, I used them before a few times for the same work on other tires. Now I'm just waiting to see if the patch holds!)

OK THESE GUYS WERE AMAZING!!! Picture this, three girls…read moredriving from LA to Tucson Arizona for a dear friend's wedding. Run over something on the freeway at 70 miles an hour and my oil pan is hit (I think) dragging on the freeway making a god-awful horrific noise, we get off at Buckeye, limping in and by the grace of God, we found West Valley Tires! A mechanic propped my car up looked underneath and said, "yep it's your oil pan"! Then two mechanics worked their magic under my car, and we were on our way. I can't tell you the relief. Still having to get to Tucson and then back home to Los Angeles. I wasn't sure what I was going to do! My anxiety was off the charts. The guys at West Valley Tires, were so thoughtful, kind and got us on our way in about 15 minutes. They would've been worth every penny, but they didn't even charge me! What a stand-up business. THANK YOU SO MUCH GUYS

All Westside Roadside - Three wheel steering now. Lol

All Westside Roadside

(11 reviews)

We are stranded in 107 degree temperatures with a child and a dog. I called this company for a tow…read moreand was told that he didn't tow our specific vehicle. When I asked why he said "I just don't." Seriously! You leave a family stranded because of your political beliefs or whatever! You are a terrible person. Don't use this company!

We broke down.... On the 10 at mile marker 61. That's right.... We had to use mile markers to…read morepinpoint our location. It was clear our beautiful 1960 Chevy Truck was expecting a piggy back home. Home was still almost 2 hours away. I called the first 2 tow companies on yp. I got an automated chickie on both asking me for my zip code.... I was at mile marker 61... How was I suppose to know the zip code. Needless to say I hung up. My 3rd call was to All Westside Roadside. A real human answered and asked me intelligent questions relevant to my situation... Thank you for that. We knew we were in for a hefty tow Bill. They came in right at what we expected. Our driver, Josh, was awesome. He called periodically to let us know where he was. Which helped keep us reassured someone was coming to rescue us. Timing being everything - we got to watch a beautiful Arizona sunset. Josh arrived after dark... Not his fault... We were at mile marker 61. He found us in the dark (our girl did not come equipped with hazard lights). He loaded our old girl onto the flatbed efficiently and with the care I would expect. He offered us bottled water and off we went...not into the sunset... As mentioned that was already gone. The 2 hour drive home was filled with shared stories and good laughs. When we arrived home he expertly lowered our truck into our driveway. I think he may have parked it better than we do sometimes. All-in-all, what could have been perceived as a nightmare to some was just another epic story for the yearbook. Life is what you Make of it.... Tonight, the crew of All Westside Roadside got us home safe and sound.

El Guero Road Assistance - roadsideassist - Updated May 2026

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