Dr. Gerstein, staff, and facilities are superlative! The result of my surgery has been astounding…read more There is no greater recommendation and compliment I may pay.

Everything went well. From my first appointment, I was impressed with Dr. Gerstein. I needed to…read morehave cataract surgery. He explained everything clearly and answered all my questions. His head of surgery, who scheduled me, got me through this process efficiently. Every question I had was answered. The day of surgery at the surgery center was perfect. All staff was efficient and helpful. The procedure took about 15 minutes. My follow up appts with Dr. Gerstein have been excellent. And i couldn't believe how well I'm seeing. I'm going back for the surgery on my second eye in about 2 weeks. I know I will continue to receive this A+ service of Dr. Gerstein and his staff, as well as the surgical center.

Icame here after a referral from Resurrection Medical for an eye abrasion. The care I received was…read moresolid, and the optometrist was helpful and professional. That said, the follow-up required several visits, which felt a bit drawn out. In hindsight, I probably would have benefited from seeing an ophthalmologist sooner--someone who specializes in that type of condition. The clinic does seem busy, especially on the medical side, which usually speaks to its reputation. While I didn't personally see an ophthalmologist here, there was clearly steady demand for their services. One downside: the pricing on glasses felt high, similar to what you'd see at larger chain retailers. It's worth comparing prices elsewhere before making a purchase. For perspective, I later visited University Ophthalmology Associates (UOA) on Old Orchard Rd in Skokie for cataract care, and had a very positive experience there. Overall, this clinic is a convenient option and I'd consider coming back, particularly for general eye care. Just keep in mind--if you're dealing with something more complex, it may be worth exploring specialist care early and checking pricing before committing.

Dr. Ethington was great. However I had an eye emergency last summer and called the on call…read morephysician line. I was told by the person on the phone that I was calling thr emergency number and did I have an emergency. I said, " I don't know I believe so" and described my problem. they told me that this number was only for emergencies and to call tomorrow. I went to thr er and was diagnosed with a detached retina. I see an eye Dr elsewhere now. I didn't like the way I was treated by the on call person.

Being new to Chicago, I spent time researching optometrists in the area, and I'm really glad I…read morefound Dr. Shira. My experience with her was excellent, she was knowledgeable, efficient, helpful, and very thorough during the exam. I ended up getting a new glasses prescription since my vision had changed slightly. Dr. Shira was incredibly kind throughout the visit, and I felt well taken care of. Highly recommend!

Since my cataract surgery, I can't be outside in the Sun without my Sunglasses. A few weeks ago…read morethey fell out of my pocket and I accidentally broke them in half. Since I'm not in Chicago, I began to panic...I shipped them back to Dr. Shira and within a week she was able to place the lenses in a new frame and return them to me. It's not just the outstanding service, the excellent inventory and the value...Dr. Shira truly cares about her patients with integrity and courtesy.

Amazing place!!!! Dr. Hapner was amazing!!! He was super kind and good at his job! Definitely…read morerecommend!!!!!!!!

Dr. Hapner is truly outstanding. He is exceptionally knowledgeable, professional, and genuinely…read morecaring. His expertise made a meaningful difference for my family. My mother was experiencing an eye infection, and he addressed it promptly and effectively--she felt relief right away. He also got both of my parents' eye prescriptions correct on the very first visit, which they greatly appreciated. They were extremely happy with their care. I would also like to commend the front desk staff for being so accommodating and helpful in arranging a quick appointment, especially since my parents were visiting from out of town. Thank you to Dr. Hapner and the entire team for such excellent care and support.

Didn't detect catatracts. I had been a customer of Dr. Spenser since 1998 when he was in Edgewater…read moreon Clark Street and he was always honest and dependable. But a year ago I took the drivers test and barely passed. He gave me an exam, put me on the slit lamp, and seemed not to worry. I October I was having blurry vission. I came back and once again Dr. Spenser gave me an exam including the slit lamp. He told me my contacts were dirty and to buy a different solution. Never mentioned the word cataracts. It helped a bit but by February I could barely see street signs. I called and his receptionist told me to see an opthomologist. After five minutes the opthomologist said I has bad cataracts. The surgeon examined me two weeks later and said the same thing. I had cataract surgery in June and now I see 20/30 without glasses. I think they are a nice place good for families but if you have bad eyes or are older--

As an avid yelper I came here based on the awesome reviews…read more My eye exam was fine, the doctor was nice and I was seen at my appointment time. Due to Covid they ask everyone to wait in the car. As I walked there they were nice enough to let me wait inside because it was a really hot day the day of my appointment. Here's where I'm like eh I probably won't come back here. I struggle with my insurance and eye doctors. They all assume I have "Davis" which I do..but I pay additional for blue cross blue shields vision plan. No one has ever heard of this and they question me on it. When I called for my appointment the receptionist said oh I found you under Davis vision. Sigh..ok. When I filled out my paperwork and brought both of my insurance cards I was told no I already got you. When checking out I was told I have a co pay, I stated I do not with my blue cross blue shield. She then started explaining I only don't have a copay if I don't get glasses or contacts...this didn't sound right to me but I wasn't going to argue as my prescription didn't change and I've been wearing my glasses more so than my contacts. I got home and looked up my insurance information..I definitely do not have a copay. I recommend knowing your insurance if you use this doctor.

I have no reason to dock this eye care facility. They're taking all the necessary precautions…read moreregarding COVID-19: appointment entry only, hand sanitizer upon entry and exit, 6-ft separations, cleaning of glasses etc. They allowed my mother to use a prescription procured from another establishment-- even allowed me to email it to them. They take a good variety of insurances, including state funded, and are clear on pricing and coverage every step of the way. I will say, the doctor on site was a bit curt, but I will chalk it up to COVID stressors and ensuring timely care. All things considered, I would recommend this place.

Overall had a good experience here. Prices were fair and reasonable and the customer service was…read morenice too. They did a very detailed family history which I found very insightful and the optometrist seemed very knowledgeable and considerate.

Hadn't gotten my prescription updated in about 4 years and thought it was probably time I find an…read moreeye doctor in the city. Couldn't be more happy with Northcenter Eye Care. Everyone is very nice but have to give a specific shout out to Josh who was very patient (I can be very indecisive) and gave great input when helping me find new frames. Ordered them on Saturday afternoon and they told me it would be 7-10 days, got a call that Tuesday that they were ready to be picked up (I'm sure this turnaround isn't standard but I'm a pleased patient/customer)

Extremely disappointing treatment from a practice we trusted for many years…read more My entire family has been treated at North Eye Center, and we have been patients since 2011. Today, I arrived just 13 minutes late for my appointment and was told they could no longer see me. By the time the receptionist actually came over to speak with me, I was apparently 15 minutes late. I understand that appointments run on a schedule, but after 15 years as a patient, I expected at least a little consideration and basic respect. Instead, I was simply turned away. It's not the fact that I was late that bothers me most--it's the complete lack of courtesy and appreciation for a long-standing patient. After today's experience, I will not be setting foot in this office again. And unfortunately, neither will my family. Very disappointing way to treat loyal patients !! Be aware !

Many, many thanks for the careful guidance to getting my eyes "done" by Kirk Optical. It was/is Dr…read moreJuliet who gave me the direction, and an excellent change from a lifetime of glasses. I've learned more about how eyes and color work HERE, thanks to Affinity. Great staff, good location. Very, very helpful!

Dr. Najem is the GOAT, and I loved our little gossip sesh about local healthcare personalities. The…read morenew rx is perfect and I adapted to needing progressives in less than a week. My glasses took just over a week to be made. One note, the selection of a brand called "police" is disproportionately large but probably well received in a neighborhood like Dunning. Doctor is amazing, frame selection could be improved.