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    Priscilla McCall's

    3.0 (2 reviews)

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    7 years ago

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    Soma

    Soma

    3.4(12 reviews)
    1.8 mi

    Came in hesitant, one due to some bad reviews on here and two, I always assumed Soma was more…read moreexpensive than Victoria Secret. After having my daughter, finding a bra I liked has been impossible unless it's Lululemon. And lulu sports bras don't always work under tank tops and dresses. I was greeted by Lisa and told the whole store (besides the underwear and one type of bra) was 40% off, ending today. I had already seen the prices of a few of their bras after I had came in and was pleasantly surprised they were a little cheaper then VS, and SUPER soft. Felt just like my "cloud" lulu bras. After planning on only getting one bra, I left with three that all fit me perfectly. Lisa helped me with sizes and wasn't overbearing. Very informative. As if I was working with family. She rang me through the register and signed me up to become a member so I could get the 40%. I'll definitely be back.

    I purchased almost $200 worth of bras and parties in this store on 4/20/23 with the help of a…read morewonderful associate (receipt says her name is Lisa) and she is the reason for the additional star. BUT I took the underwear home and cut the tags off and washed them before wearing as any normal person would!! On 4/26,less than a week later, I went to put on one of the 10 pairs I had purchased and they tore at the leg opening. I live 40 minutes away but took them back that day and was treated horribly during the entire exchange (receipt says her name is Diana). She was condescending and proceeded to tell me they don't take back things without tags and I said well I cut the tags off and washed them and went to put on and they tore. She huffed and then went to find another pair as if I was the greatest inconvenience ever. And then as she does the exchange she continues on with her condescending tone and says (as if to make sure I never ever do this again...now mind you the stores product tore with normal use and I just drove 40 minutes one way to return them) that they will not take items back that don't have a tag but because it's defective she will. The whole episode was so off putting that I don't think I will ever return. It's a shame because my first encounter was so lovely and she was so helpful. This second lady shouldn't be working in retail if she feels the need to treat someone who obviously spent almost $200 just a few days earlier like that. Very disappointing.

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    Soma

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    Dillard's - Tons of Very Bradley

    Dillard's

    3.9(17 reviews)
    6.1 mi
    $$

    Thank you Mariah for your great help and wonderful interaction as I purchased hosiery yesterday…read more I had just been through an awful situation at Belk and you salvaged the day for me. Thank you again...you are a terrific asset to Dillards!

    We've always enjoyed shopping at Dillard's because of the great selection and well-maintained…read morestore, but one interaction completely changed our experience. While browsing, my husband lightly touched one of the display covers. Out of nowhere, an associate named Wes yelled across the store, "EXCUSE ME, YOUNG MAN!" in a sharp, scolding tone. We were both startled because there was no clear reason to address anyone that way. My husband is a grown adult, and the way Wes spoke to him made it seem like he had mistaken him for a much younger person, which still would not justify such an abrupt and disrespectful approach. When we walked over to ask what the issue was, he avoided eye contact, muttered something under his breath, and then told us that if we didn't like it, we could leave. As someone who has worked in customer service for many years, I was shocked. A simple, calm explanation would have been completely appropriate. We genuinely enjoy shopping at Dillard's, but this encounter made us feel disrespected and unwelcome. We would have appreciated any form of clarification or an apology, but none was offered. It is disappointing to see someone so abrasive, unprofessional and confrontational representing a store we both enjoyed for many years.

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    Dillard's - Beautiful Patricia Nash bags.

    Beautiful Patricia Nash bags.

    Dillard's
    Dillard's - More Vera, love the travel bag

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    More Vera, love the travel bag

    Priscilla McCall's - lingerie - Updated May 2026

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