When I signed up with this company, I EXPLAINED that I'd PREFER to pay on a month to month basis…read moreand was ASSURED that this would be okay. The invoices would come quarterly BUT paying month to month was fine. It wasn't okay. Missed recycling collection during the 'fully paid' up months and spotty service in between. Finally, after getting a bill, making a payment and calling (After sitting on hold for 30 minutes..) about why my trash was missed once again, I was greeted with a very UNPLEASANT customer service representive. One who told me that there was 'No way the person who signed you up for that would tell you that it's okay to pay monthly because they've worked here for 25 years..I sit right next to her... " Her co-worker most certainly did say that. I don't care if they've taken lunch and breaks together for 30 years, she said it. It was the caveat that made me sign up for the service. I have it notated on my phone on that calendar date. I take thorough notes of EVERYTYHING. I know what I heard. As I told her, I worked customer service for years so I certainly didn't start off with an attitude because I know things happen & honestly, that's not always the best way to get a resolution yet she had one. A major one. It was clear on this day, she wasn't offering any 'resolutions'. She definitely told me that it would cost more to sign up somewhere else so I might as well pay them but THAT'S NOT WHAT I ASKED HER FOR. I was calling to get the trash picked up NOW because the second guy wouldn't be coming for another 3 hours on a normal day. She wasn't trying to offer that solution. The customer service rep also told me that my account was cancelled in Feb. and that not only should have their been no pickups made and I was 'lucky they picked up any trash for me.." since then but no INVOICES WERE GENERATED FROM THAT POINT ON. Nor had any payments been made since then. Want to take a wild guess what's in my email folder and on THEIR OFFICIAL WEBSITE ON MY ACCOUNT? Want to guess what else was made during that time period? You get three and the first two don't count. Yup. Invoices. Including one for 6/21/23. One that was NOT THE AMOUNT that she said I needed to continue my service. It was less than because in the system's eyes, my account was in good enough standing to still receive service and had been so since Feb. An amount that doesn't reconcile with not only the amount the system says I owe but doesn't reconcile with the amount she claimed I hadn't paid. At first, she tried to say I hadn't paid anything since Feb. and that is why I had spotty recycling service. I was not 'lucky' they came and got my trash. They received payment. The end. She then backtracked towards the end of the conversation after trying to get me to pay TODAY for services that should have never been 'cancelled'. There isn't that much 'system' catching up in the World to justify this kind of service or lack of information. Imagine, if I'd just paid what the system said I owed and STILL NOT GOTTEN SERVICE NEXT WEEK, which is EXACTLY WHAT WOULD HAVE HAPPENED. She DID ask me, rhetorically, what I'd like done but made NO ATTEMPTS at giving me that explanation. Just snide remarks and then a dismissive salutation, which I obliged with a simple 'Goodbye'. Called right back and sat another 25 minutes to reconcile the bill because the trash still need to be picked up and I don't live in a place where the city collects. The company knows this though so this is partly why they are so snide about things. The second customer service rep was a bit nicer. I did refer her to the notes on my account so that we could just to the business of paying the account and guess what she did. Quoted me the wrong bill AGAIN and assured me that paying that amount would satisfy the service. I did tell her the 'true amount' from the last CS person, who should have put that in her notes btw, so that I would HOPEFULLY GET SERVICE NEXT WEEK. I asked her to notate that my recycling hadn't been picked up regularly since November and this CS person proceeds to tell me it's because of non payments in FEB. Same attitude as the first. Had to set her straight too and ask her is 'Not listening to your customers a THEME OR SOMETHING because I said since NOVEMBER OF LAST YEAR..I get that I'm 'lucky' you guys picked up my trash since my service was canceled but I'm CERTAINLY NOT LUCKY YOU provided shoddy service the entire time I've been with you.. All I'm asking is that you NOTATE THE ACCOUNT. That's it. Nothing more.. " No supervisor in today. (Shocking.) Letters? They come sporadically if they come. @ bills. Only way I know what I THOUGHT I OWED was via the online account. One that CLEARLY doesn't reflect for MONTHS what I truly owe. As soon as I can, I will find another company so this won't be an issue much longer. I just wanted to come here and let it be known the kind of things one might get when dealing with this company.

Consistently late and often misses pick ups altogether. Ever since they bought out our local…read moreservice it has been nothing but poor service. If you have other options I would certainly consider them before GFL.

Really great response time and customer service. Decent pricing as well. Ill definitely use them…read moreagain and recommend this company.

Great company to work with. Priced well compared to other places and they communicated well and…read morewere there when they said they would be.

I needed a 20 ft. dumpster, and it needed to fit in to my rather tight back alley parking spot…read more Unlike other companies, BT Commercial Services has a rather large (but sporty looking) truck that got it done! Excellent professionalism and communication.

Bill was very nice, he arrived on time and as far as dumpsters go, it was pretty clean. He did not…read morehave the size available that I wanted so he brought a larger dumpster at no additional charge to me. The selling point for me was he charges the same price for one week that almost everyone else charges for 3 days. I would definitely recommend BT and I would use them again myself.

After having some small issues early on using this company I've been able to now use them multiple…read moretimes. I spoke with the manager and he resolved issues swiftly, I've used them multiple times and they get my dumpsters there on time for the most part. They have had some busy times but overall been a good experience. I try and give them all my business as they take care of me. I hope they continue to do so.

From the owner: We provide fast and efficient drop-off and pickups for 10's, 20's, 30's, 40-yard dumpsters.read more

I received a quote for the removal, quote was almost double what I paid to have items removed by…read moresomeone else.

Pierre is responsive, and super good at communicating. He was very conscious of keeping the area…read moreclean while he was working. And he's a hard worker! Would recommend him to anyone for helping to clear out your house.

Great service! Very good prices without any hidden fees!! They dropped off and picked up exactly…read morewhen they said.

From the owner: CHEAPEST dumpster trailer in the area!…read more 10 yard trailer: 2 Day Rental - $225

Very professional. I needed a dumpster right away I had called on Friday and most places didn't…read morewant to deliver till the following week. Quick dump came to the rescue droped off the dumpster same day and let me finish my remodel job. They had great prices and I will use them again. There dumpster were clean and new.

They were a great company to deal with. Very professional and friendly with competitive rates…read more They were on time for both the drop off and pick up. I would use them again and recommend them to everyone.

I needed to clean out the home of a relative. I reached out to AA Hauling for a quote. I received a…read morequote within minutes. The dumpster I requested was delivered at the time and location as promised. The owner was very responsive and cooperative. He even hauled away a few large bags that I wasn't able to fit into the dumpster at no extra cost. Great people to deal with. If I ever need this type of service in the future, I will definitely use AA Hauling. Thanks for everything and keep up the good work.

AA hauling is an incredible company! Best service. I would HIGHLY recommend! My husband and I have…read moredealt with a lot of people and truly Kelly is one of a kind! He went out of his way to help my husband with something and for that I am forever grateful! God bless you Kelly! We will be forwarding your buisness info to everyone we know.

Daryl is a decent guy and will take care of u. If needed he answers the phone directly is good…read moreabout solving problems

everyone should take their time and go through the reviews for this guy. Daryl is a complete…read morenightmare and unprofessional. From the very start, he pushed back the delivery time 3x, the. started giving me attitude, threatening to charge me anyway and pick up the dumpster once he finally delivered it. He then set the dumpster up against the bushes where it was it difficult to open the tail gate. you would have to push through the bushes to open it. Doesn't stop there tho, he proceeded to give me an extra bs $40 without explaining or showing me why. I did not agree with this charge and disputed. Daryl then just started harassing me non stop. Called me on different ph numbers numerous times on a Sunday. then proceeded to harass me on all social media platforms, even going as far as contacting my associates. I had to get the police involved cuz he clearly doesn't have anything better to do. This isn't the first time the cops have been called on this guy. All you have to do is drop off the dumpster and pick it up.... and somehow this guy is getting cops called on him. Save yourself the headache, you will find cheaper dumpster rental if not the same price without having to deal with this degenerate.