I've been bringing my RAV4 for service since 2021 and for the most part service is decent with the…read moreusual upsell. However the last time I brought the car for an oil change (mid 2025) they did the usual service and noted the engine air filter and cabin air filter need replacement. I declined since I can do this myself. fast forward a week after the service, I opened the glove compartment to replace the cabin filter and the filter cover was completely detached. they basically checked the filter and didn't even bother to put it back. All kinds of debris was in the glove compartment. I called the manager and he really didn't have much to say. I'm summary, I think technicians should pay attention. only going there for a battery recall.

I had a really disappointing experience at Priority Toyota Springfield. The staff came off as very…read moreunprofessional from the start no greeting, no welcome, nothing. It felt like they didn't care that I was even there. When I mentioned I had an appointment, the response was cold and rushed. What really bothered me was the lack of communication about pricing. They didn't explain anything upfront, and unless you specifically ask, they just keep quiet about it. That's not how customer service should work. Overall, the whole place gave the impression that they don't value your time or business. I definitely wouldn't recommend going here there are plenty of better, more professional options out there

This place is permanently closed. I visit the place recently and looked thru the window to find…read moreout the space is completely empty. I tried calling using the provided telephone number and an automated message came up saying that the number is no longer in service. I even sent an email asking questions about possible work and an auto response came back 24 hours later saying that the email was no longer service. It's a shame because I had work done in my car here and the service was pretty good.

I needed a new Sirius antenna installed. Unique Audio did a great job. I made an appointment to…read moreget the work done. They had no problem installing a replacement that I provided. Wires were properly hidden away and I was on my way in an hour. I'll be back for my future car audio needs.

I've been a longtime customer for another Subaru dealership that had just degraded in service…read moreovertime. It was time for my s/o and I to try a new place. Thankfully, Sheehy Subaru was of reasonable driving distance so we decided to try them. The experience is night and day compared to the previous location. While the lot may feel a bit more congested, it's probably due to the fact that everyone comes here for their service! Someone had come to my car immediately, asked me what services I was here for, and got started right away. I was working with Tyler, who is extremely informative and so easy to talk to. He made sure to tell me all the recommendations and everything that I needed to change, but was honest if I had time to change certain parts of my vehicle. In addition, he was able to provide me with additional quotes like leather replacement on my seats. I also feel like their prices are fair. He even offered to teach me how to replace a filter (which I politely declined because I had done it before)! It was a pleasant surprise. I'm sad that I didn't come to Sheehy Subaru sooner, but I'm so glad that we finally did. Big shoutout to Tyler for his impeccable service and professionalism. Thank you so much for all your assistance with my vehicle! I truly feel like I've been taken care of and will continue to go to Sheehy Subaru for all my vehicle needs.

My wife and I purchased a new 2021 Subaru Forrester in Fall of 2021. We were excited to purchase a…read morevehicle with a high safety rating as we geared up to start a family. On 10/28/22, I dropped the Forrester off at Sheehy Subaru of Springfield dealership for an oil change and tire rotation. I thought I would do something nice for my wife; I added a car detail service. On 10/29/22, I awoke to a voicemail stating that there had been an incident with our vehicle. Jonah, the manager, seemed sincerely upset, and gave assurances. I was shown our damaged vehicle at the nearby detailing company that the dealership uses: Pure Polish. Pure Polish is where the vehicle incident occurred, not the dealership. Jonah has been helpful in helping us to navigate this process. My insurance had the vehicle evaluated for an estimate, which is required for the diminished value claim we have to file against the insurance of Pure Polish, in order to be compensated for the drop in asset value after the incident (the vehicle is only a year old and was accident-free). We are thankful for: No one got hurt. The dealership provided a loaner vehicle to us. Jonah has been very helpful during this inconvenient time. We will be compensated for repair costs. We will be compensated for vehicle diminished value. We are concerned about: Heightened risk of future issues with the damaged vehicle. We didn't feel like the dealership's first priority after the incident; we had to do our own research regarding the pursuit of compensation for our negative impacts. It felt like the dealership prioritized its business alliance with Pure Polish, over us, their customer.

I recently got a car here. It's difficult to shop with most dealers tell you no. But here they were…read moreable to work with me and got me into a Toyota Camry. I can't emphasize my gratitude for their due diligence and patience. Because of my credit history I didn't want to come in but they stayed with me, I'm grateful for that. I recommend anyone looking for a small dealership, that cares about what they are selling, cares about the customer buying and makes you feel as though they want your business beyond today. This is your spot, feel free to try them out.

I'm truly thankful to Greg and the team for making me feel so welcomed and for their excellent…read morework. The shop is very nice and spotless, which clearly reflects their dedication and work. Thanks again, Greg, and to everyone on the team!

The gentleman who answers the phone and handles customers is the owner of the business. He has…read moredecades of experience and does tremendous work ensuring every vehicle is taken care of like they're his own. The price is worth the value!!

After a very poor experience at the Baltimore office I went to Springfield and the process was…read morefine. I'm sorry I don't remember the salesman's name, but I think it was JD. The business office guy Reza was also good. Beware Hertz only provides 1 key for some reason.

Probably the most unprofessional experience I've had in the car business. I called ahead to confirm…read morea vehicle was in stock because I wanted to test drive it, and the representative assured me it was available and encouraged me to come in. When I arrived, I saw the vehicle in person and was ready to move forward. However, I was told I could not test drive the car unless I first completed a credit application, allowed my credit to be run, and financed through Hertz Financial -- despite already being pre-qualified with my own credit union. The explanation given was that they "don't want just anyone test driving certain cars," which was surprising and disappointing, especially after being invited to visit. As a serious buyer who had already secured financing, the requirement felt unnecessary and highly unprofessional. I was genuinely floored by the experience. For this to come from a national company made it even more shocking. Lesson learned.

I had a great experience with them, I bought an M8 sight unseen from out of state from Bimmer…read moresales... Sean, the owner, personally picked me up from the airport and took me to a fine Persian restaurant where we ate Kabobs together. When we arrived at their state-of-the-art facilities in Northern VA the car was pristine and even better than advertised. They gave me a complimentary FULL tank of gas and followed up to make sure I made the drive home safely. I would HIGHLY recommend them to anyone looking for a pre-owned BMW. PS: My only gripe was that I had vicious diarrhea as soon as I arrived home from my meal with Sean, as it turned out, the Kabob place wasn't in fact persian but ARAB instead.

Bought a used car from Sean and his team. I was traveling in to pick up the car and they had it…read morenicely prepped, independently inspected and all set. Title and all paperwork arrived promptly. All in all, a great experience. Was very easy to communicate with Sean via text and phone.

Great owner and service team. Convenient location…read more Shop is kept clean and tidy. I wish the Honda dealership service department down the road would be as honest, reliable, reasonably priced, efficient, accountable, skilled, and fun to service my vehicle as My Tech Automotive.

Replaced the control arm and did an alignment on my Toyota Camry. The staff was nice and…read moreprofessional. The service was done on time and at a fair price. They checked the vehicle over and took care of some small issues at no charge. It was a good experience and I will take my vehicles to them again.

I can't say enough great things about Commonwealth Garage. Raul, the owner, is truly one of the…read moremost honest and reliable mechanics I've ever worked with. I've been here four times now for different issues, and every single visit has been consistently excellent--fair pricing, quality work, and zero upselling. Raul takes the time to explain what's going on, gives realistic timelines, and delivers exactly what he promises. It's rare to find a shop you can trust completely, but this one is it. I've been so impressed that I've started referring everyone I know, and they've all had the same great experience. If you want a shop that treats you right every time, Commonwealth Garage is the place. Highly recommend!

Raul and his team are the best. I miss them so much, as I moved to Richmond 3 years ago. Im…read moreseriously considering coming back to him for my car needs cause I can't find anyone even close to him and his car and customer care!

Safford CDJR Fiat of Springfield made my son's 5th birthday absolutely unforgettable, and the…read moreexperience speaks volumes about the level of care they bring to every interaction. I initially reached out because my son is absolutely obsessed with Ram pickup trucks and all he wanted for his birthday was to see some "real Rams" up close. From that first email, Matt Johns, the sales manager, went above and beyond: he asked what my son's favorite colors were and had Ram trucks in those exact colors pulled up and waiting for us when we arrived, which made my five-year-old light up. He even had a special gift ready for my son, a thoughtful touch that made the visit feel especially personal. If this is any indication of how they treat customers who are actually purchasing a vehicle, their attentiveness, kindness, and willingness to go the extra mile are truly exceptional. I would highly recommend Safford CDJR Fiat of Springfield to anyone looking for a dealership that genuinely cares about people and creates memorable experiences, not just sales.

Service department sent an email saying to drop in anytime to do an inspection, every time I've…read moretried to drop it off the service manager says they're too busy. They've also tried to charge me for work I didnt approve in the past. Some of the service people are good and some of them are terrible.