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Priority Pet Care

4.5 (4 reviews)
Open • Open 24 hours

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PetSmart

PetSmart

(87 reviews)

I have only positive things to say about PetSmart in Saugus. I brought my dog, Chloe, there…read morerecently to be groomed. She had been there many times before. The groomer noticed that Chloe began to behave strangely and when she picked her up noticed that her snout was cold and that her gums and tongue were white. They immediately took her to Saugus Animal Hospital. When she arrived there, Chloe's blood pressure was extremely low. She was very sick and we had to rush her to Mass. Veterinary Referral Hospital in Woburn. There we learned that Chloe had an aggressive form of cancer and was bleeding internally and had fluid around her heart. We were blindsided by this. Chloe had shown no signs of anything being wrong. She appeared to be a happy and healthy 7 year old dog. We said our goodbyes and she was euthanized. I want to give special thanks to Dr. Bloom at Saugus Animal Hospital. She did everything she could for Chloe. Also, my heartfelt gratitude to Jennifer, the groomer at PetSmart and to Anthony, the store manager. They went above and beyond. They stayed at Saugus Animal Hospital until we left. They were both visibly upset. Anthony followed up with me the next day. PetSmart paid for Chloe's cremation and urn. They certainly didn't have to. They had done nothing wrong. But, it was a very kind gesture. Thank you again to all involved. RIP Chloe...the sweetest dog.

Your cashier who's an older woman is the most rudest person I've ever encountered at your store…read more This is 3 weeks in a row now, she needs to be nicer or else get another job!! She's awful!! And very mean. This happened for the third time tonight

Dogwood Cottage - Riverdog Daycare acquired Dogwood Cottage in March 2020

Dogwood Cottage

(36 reviews)

My husband and I LOVE Dogwood Cottage - but most importantly, our dog Reggie LOVE LOVE LOVES it…read more :) In fact, we love it so much that we take him for occasional daycare and whenever we need boarding all the way up to Melrose from our home in Roxbury. We have a beyond-wonderful dogwalker who takes him with other dogs for daily jaunts in the woods, but we needed a day care that could take him on days when the cleaning folks come and for boarding, since he's a big, high-energy dog who needs a lot of stimulation and is really too much work to foist upon friends. We were a little gunshy coming to Dogwood because we had a less-than-great experience with a local doggie day care, but Dogwood quickly eased our fears. The staff is wonderful - Reggie runs right to them without so much as a look over his little doggie shoulder when I drop him off. He always comes home tuckered out, and even after somewhat lengthy boarding stays, he never displays any "bad habits." If anything, he actually seems a little bit better behaved after his stays at Dogwood! The staff is great with humans, too - they're always flexible and responsive, and have consistently accommodated every request they can. I'm a mildly obsessive dog mom, and I'll be forever grateful that we have a place where we feel comfortable leaving Reggie when we have to go out of town. In addition to the outdoor play area, they also offer half-hour and hourlong walks, which make me feel so much better about leaving him. He's so comfortable there, I really get the sense that it's more of a second home for him and less of a boarding situation. Some commenters have said it's pricey, but I have to disagree; the value I get from the excellent care and peace of mind far exceeds the price tag. Thanks, Dogwood!

We really want to like this place - but unfortunately cannot. We used to bring our dog here…read moreregularly (when under former ownership). But ever since the transition a few years ago to Riverdog, we've seen it steadily decline. While the staff are friendly (hence two stars) the place is absolutely filthy. You just need to walk in to know what I'm talking about. The place smells terrible and there is dog hair literally everywhere - piles and clumps of it. I'm not sure when the last time was that someone vacuumed the main area (maybe never??) We've tried bringing this issue up with management several times, and while they have nodded politely, nothing has been done. While I'm not a fan of publicly posting, I'm hoping that maybe this kicks things into gear? If you want a much better option for a comparable price, we now send our dog to CommonDog in Everett. The facility is immaculate (lobby is gorgeous, cameras allow you to log in and watch your pup play all day, and the staff are amazing). It's a bit further, but luckily on the way to work (for anyone working in Boston). Until Riverdog improves, we would recommend Common Dog as a far superior alternative! And if Riverdog gets better, I'll be the first to update this post - as we would really love to have a good dog daycare in the Melrose area!

RiverDog - Malden - Puppy love

RiverDog - Malden

(20 reviews)

River dog is amazing. My dog looooooves it here. He literally knows when we're in the car that…read morewe're going to day care and he runs towards the door - he hears his friends barking and is eager to join them to play! The staff are all amazing and do so well with the dogs - you can tell they are passionate about taking care of the pups. They're also extremely nice and accommodating. I can tell they really love my pup. My dog is a little guy and he loves playing with the big dogs, and I trust he is safe in river dogs hands. He plays the entire time he is there, he comes home exhausted which I appreciate added a long busy day I love that they're open 6 am- 7pm - it's handy for my long days at work. There's always street parking available too. Definitely recommend River dogs if you are looking for a day care for your pup! The price is also pretty good compared to other day cares in the area/cambridge!

Finding a daycare for your furbaby that FEELS right is tough: some are too expensive, some are too…read moremuch like a kennel, some have facilities that you don't like, some do a lot of crating, some are poorly staffed, the list is endless... Dogs for Days is none of these things. It checks all the boxes you need: clean, affordable, safe, staff that loves your baby like they're one of their own pups, 24/7 staffing, and CAGE FREE -this one is really important because there are a lot of places that advertise hotel suites for your dogs but honestly those are just fancy-looking kennels... great if your pup is into that and is comfortable sleeping alone, not so great if your pup is used to snuggling with you in bed - ANYWAY, I digress. We started at Dogs for Days when our puppy was about 9 months old, and when it was still Paws Up - our doggie loved it, we liked it but we weren't thrilled. We were thinking about switching to another daycare when Nick and Michelle took over. Katie, one of the staff, told us that these new owners (whom we hadn't met yet) were amazing and truly dog lovers. Okay we thought, let's stick around and see how this turns out. THANK GOD THAT WE DID. In the last 4-5 months, Nick and Michelle have created a place that we honest to God would be lost without. They, and their staff, go above and beyond to make sure that you feel 200% comfortable leaving your dog with them for a few hours to a few days (or more!). They will text you pictures, give you updates, email you, facetime you, whatever you need when you're away from your baby. Unfortunately this year our puppy Mila turned 1 the same weekend we had to be out of town. What did Dogs for Days do? Well I'll let you look at the pictures and see for yourself - birthday bandana, a handmade birthday sign, and constant updates to let us know that she was having a wonderful time. These are the types of little things they'll do that are truly wonderful. They didn't need to do this but they did it because they knew how much it meant to us - probably more than it meant to Mila haha I've personally seen Michelle work with a family who had a dog with a disability to help them socialize the pup and make sure he (or maybe she) has a happy and well-socialized doggie life. Could they have just turned the family away as so many other daycares would do? Probably, but they didn't and that's what matters. When a dog in the area that they knew went missing, Nick was out there every day helping to find him (don't worry they found him so it's a happy ending!). My point is that it's very hard to find people who understand your connection to your dog(s). Dogs, cats, other pets...they're family. And when you have to leave them for work or a weekend or for whatever reason, you want to feel like they'll be treated like family. We leave Mila during the week week knowing that she is going to have a great time, that if something happens she'll be in good hands, and that she's happy - which makes us happy. We leave her for longer periods - weekends - knowing that she can sprawl out on a couch or bed surrounded by other dogs and most importantly, A PERSON. We know that she won't be scared in a kennel all by herself, and that if something goes wrong there is always someone there for her. Although full disclosure I still cry every time we have to leave her. If you're anything like us (and I suspect you are if you've read this very long review about a doggy daycare), then your dog is like your baby and Dogs for Days is the best for your baby.

The Cat's Pajamas Inn - Tank

The Cat's Pajamas Inn

(24 reviews)

I've boarded my cat with Cat's Pajamas Inn on two occasions, and Patty is outstanding! Both times…read morePatty took great care of my cat and sent me regular updates. Each cat gets their own condo in a large room attached to Patty's home, and Patty takes each cat out (one at a time) to play with them. I'll definitely be brining my cat back here in the future.

I went to visit this place to meet the owner and see what it was like with the intent of…read morepotentially having my 6 mo. old stay there for a couple of days. It was clean. Patty, the owner seemed lovely. I wasn't thrilled about the size of the crates 6x4, but figured we could do a trial run for 1 night before his actual stay. We agreed on a day and time for me to bring my cat and the day before she asked if I could come at 9:00am instead of 9:30am because she was heading out for 2 hours at 9:15!! WHAT?? She thought nothing of having me bring my cat who had never been there before, shove him in a crate and the leave right after he gets there for 2 hours? The whole point of me bringing him was for her to meet him, see how he does. When I asked if it might be better to bring him later that day when she would be around, she said no I'm having company!! Again WHAT?? How much attention and time was she planning on spending with my cat who would probably have been frightened as can be. I would NEVER bring my cat there and I'm so happy that I learned what she's truly all about beforehand. Looks can be deceiving!!

Priority Pet Care - petboarding - Updated November 2026

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