Will not be returning as myself and my dog had terrible customer service. My dog Oakley has been in…read moredoggy daycare since she was a puppy and has always loved it. Prior to going to red dog, she has gone to 2 different doggy day cares (due to relocating). People used to ask me how I knew she liked going and I told them "it's because she's always so excited to go inside and usually drags me in the door. At her past daycares, the workers were some of her favorite people. When I moved to Boston, the was NOT the case at the red dog resort. In fact it was the opposite, as she was dragging me away from the place and was visibly shaking when I would drop her off after her first couple of stays. I told the front desk person I was concerned but gave them the benefit of the doubt and simply asked they give me a call to check in later that afternoon to give me some peace of mind. Nobody called me. This happened TWICE on two separate occasions back to back. When I picked her up the second time I told them how frustrated I was and they told me that the daycare is very big and busy and they can't keep up with call requests despite being told before that it wasn't a problem the day prior. They also told me that the manager Bobby would give me a call to rectify this and after over WEEK he never called me. I have still not heard from anyone about this except for a text message from them that ended with them continuing to string me along waiting for a call. Their customer service and management seems to be run poorly and appears to be impacting the quality of their care (as evidence of my dogs physical reaction to going into their care). I am very frustrated for my dog and for myself for giving them so many chances.

**Health & Welfare Concerns as well as lack of organization and accountability**…read more During my dog's recent 4-day stay, multiple serious issues emerged: **Health & Welfare Concerns:** When I picked up my dog, it was immediately apparent she had not been given adequate access to water. Her oral mucosa was extremely dried out--a clear sign of dehydration. This is a basic care requirement for any boarding facility. They also did not give her medications correctly, giving them at the incorrect time of day which can cause adverse health outcomes. **Lack of Organization & Accountability:** When I arrived for pickup, the staff didn't know where my dog was. She was described as being "somewhere in the groom area on the second floor." Despite having her grooming started at 11 AM, at 5:30 PM when I arrived, there was no clear tracking of her location or status. More troubling: she was supposed to return to daycare, which was explicitly included in the premium boarding package I paid for. **Hidden Fees & Price Gouging:** Beyond the already expensive room rate, Red Dog charges for everything, including bagging food but not returning the individual food containers your drop off, while refusing to provide any transparency about what actually happens behind closed doors. You pay premium prices for services you can't verify are being delivered. **Unsubstantiated & Inappropriate Allegations:** Most concerning: Red Dog claimed my dog, who is a certified therapy dog with extensive professional experience in hospitals and clinical settings, tried to bite someone during grooming. This allegation contradicts her entire behavioral history and working credentials. As well as impeccable boarding, grooming and daycare experiences at other facilities. Red Dog Boarding demonstrates poor animal care standards, organizational chaos, aggressive pricing practices, and a troubling lack of accountability.

Sweet Bea was so well taken care of by Shari over the New Year holiday. It was my first time…read moreleaving Bea (just adopted her December 8) so I was really nervous. I got daily picture and video reports, and Shari kept me informed of Bea's eating (which was a concern for me). She even brought over a sample of dry food for my picky cat baby to try and she's eating it! Shari visited at the same time each day which kept Bea in her routine, which I really appreciate. Working with Shari included a meet and greet with Bea before I left, and she was very responsible and flexible with figuring out logistics with visits, keys, etc. 10/10 would recommend if you're looking for a cat sitter in the Fenway/Back Bay/South End area.

We all miss Sheri!…read more She has been our cat sitter for many many years. Now that I've moved to Florida, I appreciate her even more. She is incredibly reliable (before she arrived, I had horrible experiences with other reputable cat sitters) and the cats like her - not an easy feat for all three of my cats. I highly recommend her as a sitter - and wish she would move to Florida as well!

Dorchester Dog Walking is the BEST. They took care of our rescue dog, Brewster, for over 3 years…read more It was awesome because two of our neighbors also used Dorchester dog walking so Brewster would get group walks with his pals. Elle is unbelievably organized and super responsive. We 100% trusted her and her team. We used their dog walking and boarding services. The pictures and updates for every walk are amazing. We recently moved and we miss Dorchester Dog Walking! We have not found an equivalent in our new town yet. Don't hesitate to book with them! Seriously couldn't recommend them more.

cannot say enough about how wonderful Dorchester Dog is. They've been such an important part of our…read morelives since we adopted our dog, and help us give our pup the best quality of life. They've helped us since day one with training, puppy walks, socializing, and just making sure our dog gets out and about as much as he should with our work schedules. Their rates are Super affordable (especially in the city!!). I also love that Dorchester Dogs is run by such a conscientious and thoughtful community member. Most importantly, our dog is always so so excited and happy on his walks.

FIVE Stars!!!! My experience with Pawz N Perry was amazing. Jasmine is extremely professional,…read moretrustworthy and kind. Her dedication, knowledge and love for dogs is truly exceptional, and I will definitely be booking her services again in the future. Thank you Jasmine for taking such great care of my Marshall. xoxo

From the owner: PawzNPerry is a family business. Ran by Jasmine Perry and her aprentice/son Louis. We take pride in…read morebeing a responsible and reliable pet caregiver service provider. We service Boston, Charlestown, Brookline, and Cambridge. On every walk or drop-in, you will receive a clip of pictures and video while your cat or dog is in our care. If you have special requests we are happy to ablige. We specialize with special needs pets, high-anxiety pets, puppies, and xl breeds. We also have knowledge in dog obedience training, administration of oral medicine, epileptic dogs, elderly pets, and massage therapy.

I am adjusting my previous review to a 3-star middle ground. I want to be entirely clear that this…read moreclinic's facility is fine, and the vet tech who assisted us--the young Black woman working the room--was absolutely phenomenal. She was gentle, empathetic, and even took the time to connect with me and look at a photo of my cats' dad. She represents the absolute best of this practice. My rating drop is strictly and entirely due to the manipulative corporate greed displayed by Dr. Nicole Batchelder.I have been an incredibly loyal client here, investing nearly $4,798 in total care for my cats. Dr. Nicole previously performed successful surgeries on my tuxedo cats, Rocky and Tammy, and my long-haired grey cat, Gordon. Because of that, I trusted her completely until our appointment this weekend.During our visit, Dr. Nicole aggressively pushed for a high-priced echocardiogram for Rocky. When I politely said "no thank you"--reminding her that she herself already successfully operated on Rocky and her daughter Tammy despite their genetic tuxedo-line murmurs--she resorted to blatant psychological manipulation. She tried to scare me by stating she "would hate for me to call in because they suddenly had a genetic heart attack," claiming cats hide illnesses well. Weaponizing a pet parent's worst nightmare because they establish a financial boundary is medically unethical and cruel. When she realized I wouldn't budge, she literally shifted her eye contact to try to manipulate my mother instead, which backfired completely.To make matters worse, the moment her sales pitch failed on Rocky, she picked up my long-haired grey cat, Gordon, and suddenly claimed he now has a heart murmur, too. UPDATE FOR CONTEXT: To clarify exactly why the vibe shifted: This happened the moment I politely refused an elective $80 blood test for Rocky. The second I said no, the vet immediately picked up my other cat, Gordon, claimed he suddenly had a heart murmur, and used a 'heart attack' scenario as a scare tactic to pressure us. She even asked me if anyone had ever told me he had a murmur before. The irony? She is the exact vet who neutered Gordon on 02-07-2025. If he had a life-threatening heart condition, she should have detected it before putting him under anesthesia for surgery. The timing of this diagnosis was entirely too convenient. When I stood my ground, she literally turned away from me to target my mom to try and get a different answer. This isn't a complaint about money; it's a warning about manipulative, high-pressure sales tactics." Gordon was checked and cleared at 11 weeks, 13 weeks, 15 weeks was given his first Rabies Shot on 01-24-2025 By Wellness Wagon and Second Distemper no Heart Murmur detected and 17 weeks--the exact day Dr. Nicole herself cleared him for anesthesia, neutered him, and gave his distemper shot as mentioned above 02-07-2025 . A structural murmur does not miraculously appear the exact minute a client declines an expensive upsell on a completely different cat.By fabricating this note out of spite, she has potentially permanently flagged a healthy cat with a "pre-existing condition" on his file. I am giving Office Manager Britney, Practice Manager Dan, and Dr. Tricia the chance to audit Gordon's chart and wipe this false note today. But as for Dr. Nicole, her complete corporate detachment from animals she personally operated on has permanently destroyed my trust in her.

I have never actually been inside Emerson Animal Hospital because I started going there during…read moreCovid so I can't attest to how the inside operates but finding this vet was amazing. I'd been going to the same vet for about 5 years prior to this and I had an increasingly difficult time scheduling an appointment so I tried Emmerson and am thrilled. They scheduled his initial appointment very quickly. The vet called us and talked through everything and consistently asked if we had questions. Since then I needed advice and eventually an appointment for my dog and they got him in right away and did a terrific job during surgery. The vets we've worked with have been outstanding and so helpful, the vet techs are amazing and do a phenomenal job soothing your pet (they know it can be traumatic for dogs and humans), and whenever I request receipts for insurance they are so happy to help and send it immediately. Overall, they are helpful, well organized, kind, and excellent vets.

I wouldn't board my two small dogs anywhere else! The dogs get picked up and returned home. They…read morehave large outdoor areas where they can run, and the dogs sleep in the living room, not in crates. The owners are outstanding.

I don't usually write reviews, but I feel it's important to share what happened after boarding my…read moredog here. When I picked him up, he seemed unusually withdrawn and upset -- something I've never seen in him before. A couple of days later, he became protective of his food and even bit me, which has never happened in the past. This behavior change makes me question how he was treated or what kind of environment he was in during his stay. I wish I had more transparency about how the dogs are handled and supervised. For anyone considering this place, please make sure you ask detailed questions about their care routines and how they manage stress or behavioral issues. I'm honestly heartbroken and won't be bringing my dog back.

My dog loves this place and they do a nice job at a reasonable rate. It is nearby, and easy to…read morelocate.

Super friendly staff, very accommodating, and my dog was so happy when I picked him up. I'm so glad…read moreI don't have to fight to trim his nails any more!

Chase came out for the meet and greet and I knew he was the right guy to help with my Rottweiler…read morepuppy Roxie . We've only had a couple sessions and she's already learning and making progress . He explains why we are doing things the way we do . Essentially he is training me so that I will be have the knowledge to work with her and understand why things are done the way they are . Great guy . Class act in my opinion . I look forward to see what the future brings as far as the potential of having a well trained and behaved loving dog . I'd definitely recommend chase he also is willing to work around my hectic schedule and is patient and 100 percent professional and a gentleman.

I use Chase whenever I am in town. The Great OZ is always very happy to see him and comes home…read morehappy too! Thx Chase

Wonderful staff that my dogs love! Cannot recommend this business enough. We get so many pictures…read moreof our dogs having the best time out on their adventures.

I love the availability, dependability, and ease of working with Boston Fetch for in-home cat…read morevisits.

I can't say enough good things about Neponset Animal Hospital. I have been bringing my timid,…read morescaredy cat Elphaba here for nearly 3 years and all of the folks I've interacted with have been lovely. They are always so patient and kind, answer all my questions, listen to my concerns, and care for Elphie like she is their own. I wish I could be seen at this practice!! I highly recommend Neponset Animal Hospital for anyone seeking the best care for their furry friends.

I love the vets here. I've been bringing pets here for 16 years and have always felt like my pets…read moreare care for. I think the strengths of this animal hospital is general preventative care like annual check-ups. They make referrals if they feel like your pet would benefit from more specialized care but my pets have been healthy and happy coming here. I have never had a pet boarded here so I don't know about that. Overall, it's a really nice vet that is always clean and has really nice staff & vets.