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    PrintEDD Products

    3.0 (2 reviews)

    Services - PrintEDD Products

    Copymaking services

    Printing

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    PrintMailPro

    PrintMailPro

    3.9
    (19 reviews)

    My company used to print off their own invoices, folding, stuffing, and mailing. This became beyond…read morepainful for one to three people to do as we grew our client base. I work in a billing department and inherited the job of locating a company that could print off our invoices with specified requests and requirements and expedite within a 3 day period at an affordable price. My Boss and I made an appointment to meet with a gentleman from PrintMailPro because it was a local business and not too far from the office. We got a tour of the office space and learned how everything works. The gentleman that worked with us was very patient and attentive to our questions. We negotiated a contract and as promised, the contract was emailed to us within a day. We had certain requirements that were promised to be met with (expedited shipping, split invoices by how many pages per customer and use different envelopes) and they were.We were made aware of their limitations and as a team, we worked out a process. I ended up having to work with a few different account managers within a short period of time which made me hope this wasn't going to be an ongoing trend. I like developing a relationship with someone and continuing that, knowing each others expectations and requirements. I never knew of the account management change until I sent my monthly notification e-mail. That would be the only thing that I would say needs improvement. Better communication with your client's that interact with a company representative when there are organizational changes. The initial set up was smooth in the beginning and is ongoing. I have worked with my account manager now for nearly a year and have no complaints. He has been very responsive, a good representation for the business. I do not know in terms of competitive pricing, where PrintMailPro is- but to me it does not matter. They work with our needs, and have never fallen short in regards to their service commitment to us. That alone, helps us bring in revenue for our business and is worth every cent.

    All this advanced tech, just to mail us junk mail that no one wants. Wasted ink and trees to mass…read moreannoy in desperation for business. Think spam phone calls in mass by mail, without the ability to filter out. How about businesses produce something of real value such that they don't have to annoy a million to get 2 sales.

    QuantumDigital

    QuantumDigital

    4.1
    (19 reviews)

    Nonexistent CUSTOMER SERVICE. I placed an order on 7.17.2024 around 11 p.m. When I paid, I received…read morea message from QUANTUM offering free shipping on an additional order if I attach a new order to an old one. I saw the shipping price anyway, but the attached message said (paraphrasing): "Do not worry. It just looks that way. You will be credited later". I did not get credit, and I called to have this charge removed (that was around 2 pm of 7.18.2024), and was told: "offer was only on either "shipping only" or on "direct only"... I do not remember, but some excuse. They were okay with canceling this additional order. As I was closing my order receipt, I noticed a mistake on my first order. That was on me- I will not lie. So I call again - 5 minutes after the first call. They tell me that they can't change the design. So this is the first issue on order #1: I was able to cancel order #2, which I placed with order #1 just 5 minutes before, and you were able to cancel it then, but now you can't make changes because it's ready to be shipped?! That happened in 5 minutes?! So I asked for shipping to me vs list that I purchased (it was direct mail). I would add labels with "price change"- that was my mistake. I told them: "I think you probably would be making money because I paid for shipping to 100 individuals, and only one shipping would be needed. The whole time, I just heard: "NOTHING CAN BE DONE." So... I was taken advantage of on the first issue (order # 2). The second time (as I said), it is not that they did something shady- it was my mistake. My issue is (as mentioned at the beginning- NONEXISTENT CUSTOMER SERVICE because they did not even try to help. At ALL!

    I have been using Quantum Digital for several years now. They are cost effective and fast. I am…read morecontinually surprised by how quickly they're able to turn around job orders. Customer service is very professional and have always been able to help address any issues that come up. I never worry when I order through Quantum Digital. They've been and will continue to be my exclusive property flyer print service. Keep us the awesome job! THANKS from a very happy customer!

    PrintEDD Products - copyshops - Updated August 2026

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