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3.9 (18 reviews)
Closed 8:00 am - 5:00 pm

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Lamination

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10 years ago

The place seems to be grossly mis managed from the top and they have trouble keeping to their promised deadlines. Quality is also an issue.

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Review Highlights - PrintMailPro

Print Mail Pro consistently provides our law firm with beautiful, high quality, affordable newsletters and signs.

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The Media Panel - Check in at Reception when you arrive for your appointment

The Media Panel

(13 reviews)

I've worked with this company for years they used to be very reputable. Conversation payments were…read morepaid on time they answered the phone with customer service if you needed something. Now they don't answer a phone, they don't return an email and compensation never seems to come. I did a rewards redemption in September for an e-gift card and have never received it, I did one of their studies mg14 before Christmas for a $40 redemption I've never received it. I've emailed multiple times have called multiple times with no response

I heard about MediaScience Panel, so I thought I would give it a try since it sounded like a fun…read moreway to make some money. I signed up on their web page and a few days later I got an email with an invitation to potentially participate in a market research study if I qualified. I called them to see if I qualified for the study, which I did, so I participated. I had the choice of two different times on either a Friday or Saturday afternoon, so the days and times were very convenient. The study itself lasted 2 hours and paid $60 on a Visa gift card, which seemed fair enough. The study consisted on watching TV followed by answering survey questions regarding the viewing - the details of which are bound by the confidentiality form you must sign. I also had to wear a heart rate monitor on my finger that was a little annoying, as well as a couple other finger monitors, but it definitely beats mopping hot tar. As noted by others, the location is on the southbound frontage road of I-35. it is just south of the Hertz rental car, so if you miss it, then you have to drive a ways to get back, so be sure to keep your eyes peeled for the building. I had no problem finding a parking spot. Be sure an enter through the front door - I walked up the stairs in the back of the parking garage, only to find that the door was locked. I really liked the check-in procedure since you sign in at a computer kiosk, thus reducing the waiting time to sign in. They told me that they have approximately 30,000+ people in their database, so I am not sure when I will qualify for another study, but they indicated there is an average wait time of around 60 days between studies, so you definitely cannot do these studies every week. I will definitely participate if asked again and highly recommend MediaScience Panel.

LightHouse Graphics - LHG logo

LightHouse Graphics

(6 reviews)

Downtown

I can't even begin to thank Josh and the entire team at Lighthouse Graphics. When my boss came to…read moreme and said we need to re- brand ourselves, Lighthouse instantly popped in my head. They worked on multiple sites for me over the years and their expertise and creativity has exceeded my expectations every time. Josh and his team is always helpful and there to answer my million questions. I know I will definitely come to Josh for all my graphics and websites needs!

To simplify, the team at LightHouse Graphics are nothing but amazing! I had never built a website…read morebefore working with Josh and LHG. I asked a bunch of friends and colleagues for advice. Couldn't believe how many have been flat out ripped off by other Austin website design company or individuals. Scary! Because of that I did my homework. Called around to a bunch of companies and really did my research. LightHouse really stood out in this particular area. Very professional and personable, answering my questions, explained the process they take, and you can tell that Josh is an expert and been doing this for a long time. He jokes that he was there when Al Gore invented the internet. A little cheesy but believable for how long he and his team have been doing this. I think I remember him saying over 20 years just by himself. The thing that impressed me most were the questions he asked to really understand my vision along with offering suggestions and ideas I never had thought of, nor had any of the other companies suggested. Fast forward, the entire process working with Josh, Linda, Jessica and the rest of the team was so easy and pleasant. I almost wish it wasn't done and over with. I'm excited to be seeing the results with my new site even though Josh and his team said it would probably take a couple of months to really see with traffic to the site. Even more proof of their promise of under promising and over delivering. I will continue to not only work with these guys for a long time, I have become one of their biggest fans, recommending them to everyone I know and anyone looking for a local Austin website designer. I've learned finding the rare gem of LightHouse Graphics is like finding a good and trustworthy mechanic, once you find em you never let em go! Thank you Josh and team, y'all ROCK!

Space Chimp

Space Chimp

(6 reviews)

Warehouse District, Downtown

I found Space Chimp in August 2013 via a Google Adwords campaign they were running…read more Charles, the owner, got back to me very quickly with a thorough proposal to redesign our website. Unlike, what I read in a review below, these guys were "quick." I did have a solid idea of what design concept I wanted for the site with our very specific needs in an easy to use document. (I encourage anyone redoing a website to do this - otherwise there is tons of time wasted on back and forth.) Space Chimp provided a good designer/developer that knew wordpress well and was very fast in his development. Anything that he did not know how to do he let me know. Communication was good from start to finish. Our site is spiabroad (com) if you want to see the work they did for my company SPI High School Study Abroad programs. They finished our site redesign in a very timely manner and have been very easy to work with since. They gave us a dedicated account manager which has been very helpful to get the periodic updates and tweaks to the site done. This past weekend our website went down due to a server hosting issue (not related to Space Chimp) and the guys came to our rescue all day long on a weekend. I was very impressed. Listen, most web people are not always the best at communication. These guys actually are. I highly recommend them for many years, but above all they simply do good work that follows all the current and up to date trends in web design and online marketing.

This review isn't based on any service I received, but the lack therof. I was browsing their site…read moreand used the chat feature to say "Hey. I need a complete overhaul for my website......" Response was we will check it out and get back to you. Fair enough. I love this instant contact thing. After 24 hours, no communication, not even a generic email saying hello. I get it People are busy. So I call. I'm told after 12 seconds on the phone that Charles will call me back after hes out of a meeting ending in A FEW MINUTES. Alright, cool. Until he never did. Bummer.

Pixel Me Pink - Sample of our websites

Pixel Me Pink

(20 reviews)

Downtown

Update: So, I've had Pixel Me Pink cultivate and develop my website for a few years now and I'm…read morestill sitting between page 1 and 2 of Google..business has been great and calls keep coming in. I've been popping up on other platforms quite well...Shawn and his team have been doing a fantastic job with my website, Not to mention they reach out quite often to let me know about updates and opportunities we could do to keep me where I'm at....zero complaints! If you are still researching a company to work on your site give them a call! Please keep in mind getting your page to populate where I'm at takes time, this doesn't happen overnight, it takes time. I can tell you they are always making and needed adjustments to get you where you need to be. Just be patient...I STILL highly recommend Pixel me Pink for anyone looking to get their website to the next level!!

Terrible. Sean from Pixel me Pink not only took FAR LONGER than anticipated to finish and implement…read moremy website, but there were several grammatical errors and other issues even after it was published. The design and functionality of the site is just fine, but the delayed response I've received in follow up support has been terrible. There have been multiple avoidable issues with our website that have cost my team and myself time and money that should have been easily avoid or quickly fixed by Pixel me Pink, and weren't. I would not recommend this company. Do yourself a favor and look elsewhere.

SpaceCraft - We're a technology company that's changing the way small businesses create and manage websites.

SpaceCraft

(13 reviews)

Downtown

Back in February 2019 one of Spacecrafts employees contacted me via telephone and offered to build…read morea website for my business they mentioned that they were huge downtown and they built P Terry's website The person mentioned what it costs and I thought it was reasonable so I agreed to have a meeting with them and oddly enough they were willing to come to my job site and talk over all they're selling points and get the ball rolling I was told that typically a five page website will be up and running within 30 days to six weeks That was not the case , in fact I think I counted almost 8 months of me paying for a website and still having to go back-and-forth with several different people within the company So I finally got fed up and short on time and decided not to go any farther with the company it seemed at every turn everything they asked me for became a big difficult problem, I took it as my business was not big enough for them after they got my card number So I moved on and decided to do some thing several months later on my own however I needed to gain access into my domain and was told by google I had to request it from space craft so I did, And the next thing you know I was not only locked out of my domain but the business email that I had linked to it both of which I had used for my business for the last decade The same domain that is plastered on my shirts, on my business cards and my work vehicle Now The very same domain I purchased through Go daddy in 2012 now points to a larger franchise Painting company, Mmm and everyone is telling me that it had to been released by me, Not True! Being that I was not nor am I intending to go out of business anytime soon, why would I do that? I'm just wondering if the offer of a competitors business card at my first meeting with spacecraft has something to do with all this? I believe the gentleman's name was Walter that said this much larger painting companies always looking for really good painters. I almost forgot the best part whoever took over the domain also enrolled me in to google pay per clicks and tallied up to $5700 in clicks which none of them benefited my company or me! Mmm Probably because it was pointing all the attention towards five star painting I truly hope that this company wasn't trying to squash out a small family owned business during a pandemic!

I would highly recommend the SpaceCraft platform and team for your website needs. As a marketer, I…read morefelt confident that I could totally build my website on my own without any help. While SpaceCraft's templates are certainly easy enough for someone to do just that, I was swamped and overwhelmed and realized I could use an additional set of hands. SpaceCraft worked with me through its Design Package and was incredible to work with. I was a little all over the place during my kick-off call with Bexi but she just "got" me, no problem. I absolutely LOVE the look and feel of my website and she was so great to work with and totally patient with me as I tended to be a few days late on my deadlines. Their prices are incredibly fair, they stay on top of deadlines and their templates are beautiful. Now that my site has been built, I've found making changes and managing the content to be a total breeze. Customer service is top notch, as well!!

PrintMailPro - copyshops - Updated May 2026

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