Cranbury Comfort was extremely helpful and accessible during our HVAC replacement…read more Another local company had checked out our furnace, red tagged it, and left us in the cold unless we put 40% down on a new furnace. Cranbury offered to come out for a second opinion and, after testing, found that our furnace was not in danger but did in fact need to be replaced soon. Bingo. Trust earned. Their prices were on par with other companies we looked at but their accessibility was unparalleled. Ginger picked up the phone after three rings without fail, and our installation and technician team were punctual and equally helpful. Sean in particular was a great help. There was even the need to install a pump for condensation that they didn't catch when they gave us our estimate, so they installed free for us. It took 30 minutes on hold with the big local HVAC company to tell them we weren't going with them!

Our air conditioning was leaking all over our basement during the recent heat wave. I had to turn…read morethe AC off due to the water near the wires. I have a 6 month old and three year old at home and was worried about how hot the house was getting for them. Cranbury Comfort had someone over quickly, diagnosed the problem, and had us up and running. Everything was explained and I was shown the issues which I appreciated so I knew what to look for in the future. Thanks to Cranbury Comfort and Robert!

Excellent service. Extremely knowledgeable service and very responsive. I spoke to Chris…read more Miranda about an issue I was having and some possible solutions. I will be letting them make the changes to my central air based on his excellent design knowledge.

I recently purchased a new Carrier HVAC system for my house from Princeton Air. Unfortunately, I am…read moreextremely dissatisfied with the installation after spending $26,000 for a new system. The first system they installed was the wrong size. I had to wait almost a week before they reinstalled the correct size system. Much to my dismay, the second system isn't working either. I called into customer service and asked to speak with a manager, I was told there was no manager to speak with. The customer service representative said another repairman would be out this evening. Waiting on that repairman now in my very cold house. I am now a completely dissatisfied long term customer that regrets going with Princeton Air. I will update this post when/if they correct the problem AND I have had an opportunity to speak with a manager. Update 12/15 - Happy to say PA has my new HVAC system working now. I spoke with a manager this morning and he went out of his way to make things right. Update 1/16 - two repairman were out twice yesterday. The first one said it was the thermostat was faulty. That was the third thermostat they put in. Heat was working when he left only to quit working a few hours later. Another repairman came out later in the evening and said the problem was the filter. Evidently it was too big for the system. So he changed the filter to a smaller size. It's working again, for now. Unfortunately, I have lost confidence with this company after having used them for years. Their quality seems to have gone out the window after recently having merged with Weltman Home Services. Think twice before you use Princeton Air!!! Update 1/31 We woke up this morning to a cold house. The thermostat said 65 degrees. When we turn up the thermostat the unit seems like is shutting down. Called customer service and they said someone would be out today. They couldn't give me a time or even a window as to when they will arrive. I am beyond fed up with Princeton Air. My next step is to get an attorney to see what I can do legally.

Our 25-year old HVAC system was hanging on out of sheer loyalty... but the time had come to bite…read morethe bullet and purchase a new central air system. For those of you that have not priced these things out before, quite a bit has changed over time...like the cost! Also, technology has moved on as well, so it's virtually impossible to replace "just the condenser" without all the additional furnace components...they simply won't work together. We called several HVAC contractors...one of them being the large energy company we all know in this area. They came in and did their inspection and were very professional. But their price was 50% higher than the local competition. Yes you read that right!! I wasn't concerned about the "big guys" doing it right, since they are our current utility firm and we have appliance contracts through them. But in light of these tough economic times, I really wanted to give it to a small business. I just wasn't sure how well they would stand behind their work and whether they would do it right the first time. I did research and found two other options. The one that really stood out was AAA Comfort Air in Cream Ridge, NJ. They had over 95 five-star reviews, and although anyone can fake a review, I still felt compelled to do my due diligence. I set an appointment for Emil (the owner) to come in and assess the situation. He was professional, took his shoes off before entering (not at our request), and clearly laid out what was needed and NOT what was most expensive. As a matter of fact, he recommended options that were less expensive vs. those that would simply feed his wallet without added benefit to us. His demeanor was polite, knowledgeable, and he took the time (over 1-hour) to really explain everything without pushing for the sale. Additionally, there are some unique challenges in our home that require minimal dust due to some family health issues and he offered to put up plastic to separate the rooms to ensure a clean work environment. Well, much to my surprise, Emil, came back with an estimate that was truly outstanding vs. simply "competitive". Likewise, his firm provides a 3-year parts and labor warranty (not an option...he just provides it) along with the condenser manufacturer's 10-year. The others only offered 1-year.... that in of itself really resonated with me! We decided to move forward, and I have to say, we made the right decision. Emil and his team were outstanding. They arrived on time, ready to go, and their work was outstanding. Everything was done in one day, with a clean install and a fully working system. Look, HVAC replacement won't make your home look nicer, but it surely is important. No one wants to spend that kind of money unless they have to. Emil and his team were not only very competitive, but they delivered on their promises and were very customer focused. If you are seriously considering a project like this, you need to consider AAA Comfort air. They deliver on their promises and care about their customers. They go above and beyond and deliver with an eye towards balancing price with efficiency. We highly recommend them and you should absolutely include them in your decision-making process. They truly are "AAA".

Emil was very professional and answered all my questions. He installed a new unit for me and I…read morecouldn't be happier. When no one else answered the call Emil came through. Highly Recommend

Five star plus- Igor and Sergio arrived promptly at the scheduled time, clad in PPE. They quickly…read morediagnosed the issue in our second floor barthroom shower which caused horrible water stains on our first floor living room ceiling. They replaced the offending leaking pipe from supply on their truck. Done and dusted! Very reasonable charge and excellent service!

The quote to fix a single connection on a 3/4" copper water line was so incredibly high (over $500)…read morethat I sent the plumber away with my $99 check for the diagnosis (he found the leak). This was price gauging at its best.......I then hired a handyman to seal the leak at a very reasonable cost.

Today, I had a technician by the name of Luis to do my heating maintenance. I was very impressed by…read morehis knowledge and the way he took the time to explain things as well as answered my question. Since using conway comfort heating and cooling, I have NOT met a technician that was not kind and knowledgeable.

Conway Comfort is an excellent provider for all your home Heating and Air Conditioning needs…read more Highly skilled technicians and great communication from the front office are always provided. Andrew A. did an outstanding professional job installing a new Heater in our home recently. We are highly satisfied with all aspects of his work, as well as the stellar customer service provided by Conway Comfort. Elliot R. Hamilton

James was super helpful with checking our unit and helping us remove it from the corner of our home…read moreand transferring it to the other side of the house! Glad we decided on using this company, after calling 3 other places...that were extremely high on price! He gave us a quote and my husband and I decided it was the best out of all ! He moved the unit exactly as requested! He explained the process and did not leave until the condenser unit was installed!! Very helpful with questions! Perfect with our project placing new pavers in the backyard! Definitely would recommend ! Knowledgeable & Great guy!

I posted on yelp that I was in need of AC repair. James was quick to respond & a great…read morecommunicator. Our AC wasn't keeping up with the latest heatwave. Over the phone after describing the symptoms, he had a pretty good idea of the cause of the problem. The technician verified James' diagnosis and quickly fixed the problem, giving me great descriptions along the way! Again, this was during a heatwave when many Cooling service firms that I contacted either didn't get back to me or said that they were too busy to help me. Rightway was responsive, quick and performed quality work at a fair price. What more can you ask for? I will happily do business with Rightway again. James is the owner/operator of this business and the care that he has for his customers is obvious in the way he does business.

Air conditioning unit was working and I couldn't figure out how to troubleshoot it so I called…read morearound a couple places. Ecks could get there the fastest. Really nice guy. Explained to me everything he was doing/how he was analyzing the situation while he was doing it. Was able to solve the issue pretty quickly, probably took him 15-20 minutes. He also gave me some good maintenance tips regarding my AC unit and water heater. I don't know how much the other places would charge, but it seemed like Ecks was probably a better value as he charged about what the other people were going to charge just for the service stop. Anyway, I was pleased with the service, thought it was a good value, and will call him again if I need any HVAC repair/maintenance work done.

13 yrs ago, I purchased my home new and Ecks Air was hired by the builder to install the HVAC units…read morefor all the homes in the neighborhood. The first summer living here our air conditioning shut down and the owner from Ecks Air (Mark) came out and said the refrigerant was low and it just needed to be "charged up". This worked fine for the rest of the summer. The following summer our system shut down again and Ecks came out acting clueless and said the system is fine and just needs another charge. I learned later on that at this point Mark from Ecks Air definitely knew something was wrong and was taking the lazy, unethical route out of the situation. The same thing happened the third summer living here and I asked around and learned this is not normal so I asked the owner of Ecks (Mark) some difficult questions that he was not happy to answer. He finally said there must be a leak and unfortunately we're out of warranty at that point in time so he can't replace the unit and if we wanted to replace it, we would have to pay for it ourselves regardless that this was giving us a problem since the first year we moved in. He also said he was going to be a good guy and continue "charging up" the unit free of cost each summer until the day we replace the unit. This summer, which is our 13th year here, he comes out, charges up the unit, and tries to charge me for it. When I question why he's charging me since 10 yrs back he said he would continue "charging up" our unit until we replace it, he said he's been doing us a favor for long enough and it can't continue. I've also recently learned there are environmental safety guidelines against "charging up" a system on a regular basis and it's extremely unethical that Ecks Air was doing this all these years. This man is very unethical and I would never recommend using Ecks Air.

Arrived within the time frame promised. Promptly went to work. Told us it was the first time the…read moreductwork had been cleaned on our 50+ year old house. Provided flat rate with no add-on charges even though he had to create access in the ductwork for clean-out. Gave an estimate of 3 1/2- 4 hrs. It took 4 hrs, so spot on. Provided before and after photos. Said ducts were not as bad as he expected. Photos confirmed. Also cleaned dryer vent which was in horrible shape even though we had it serviced by someone else a couple of years ago. This company seemed to have much more powerful industrial grade equipment. Dryer vent cleaning' was 1/2 price since we had it done at the same time. He even modified the ductwork to make it safer and more accessible. The service was not cheap but I do think it was good value for the money. Service was very professional and provided us peace of mind. Would definitely recommend and use again.

I was able to get an appointment the day after I called and he was very flexible when I needed to…read morereschedule at the last minute he did a great job and gave me some very helpful information about the way our dryer vent had been built as well as suggestions on how to make it more efficient. I will use him every time going forward.

Dennis did a great job! On time, courteous, and efficient. I would how him again next time I have…read morean issue.

Waited days for proposal. Time of the essence. Never provided. Admittedly minor faucet install so…read moreultimately Denny must decided not worth his time. But here's a suggestion: don't agree to do a job provide a proposal by a date certain and then just ignore two or three follow up emails as a potential customer's time runs out. Pretty simple. We move on. Actually worked out better - found a far more reliable, friendly local plumber who was responsive and charged me $200 less. I should have known Service Tech wasn't reliable when they - well Denny, just threw out a nearly $600 flat quote to install one simple bathroom faucet...without ever seeing the job. I asked if he wanted the model number for the faucet. No need for that when he had no intent to follow through. Makes me wonder about all the other positive reviews. Maybe they were customers who paid for more expensive jobs. What a shame I just had a faucet.

Contacted East Coast yesterday around 10:15am for an A/C unit not blowing cold. They responded…read moreright away, was in the area to inspect between 11am-1pm, texted around 1pm a bit behind schedule and on the way. Completed repair same day. Very professional service, outstanding communication, good workmanship with fair pricing. Would recommend from my one experience and intend to use again for any of my homes needs.

East Coast Heating & Cooling just finished my full HVAC replacement, and I can highly recommend…read morethem. Jason was one of several HVAC contractors I asked for quotes. He offered the very best Labor Warranty, along with top quality equipment and warranties on three different levels, at very reasonable prices. The work was done in a timely fashion with a knowledgeable small crew. If you need any HVAC work done, give this local & proficient company a call.